© 2009 Ford Motor Company and Magneti Marelli. All rights reserved. The information in this manual is subject to change without notice and does not represent a commitment on the part of Magneti Marelli or Ford Motor Company.
Table of Contents Copyright . . . . . . . . . . . . . . . . . 1 Phone Mode (Cont’d) Phone Book . . . . . . . . . . 21 Limitation of Liability . . . . . . . . 1 Preface Call History . . . . . . . . . . 22 Manual Conventions and Definitions . . . . . . . . . . . . . . 4 Text Messaging . . . . . . . 23 Warranty and Service . . . . . 5 Media Mode . . . . . . . . . . . . 29 Warnings and Notices . . . . . 7 Radio . . . . . . . . . . . . . . . 29 General . . . . . . . . . . . . . . 7 CD Player . . . . .
Settings Audio Settings . . . . . . . . . . 45 Display Settings . . . . . . . . . 46 Home Screen Image . . . 46 Bluetooth® Settings . . . . . . 48 Pairing a Phone/Device . 48 Bluetooth® Properties . . 49 Reconnecting a Phone or Device . . . . . . . . . . . . 50 Deleting Phone/Device . 51 Setting a Favorite . . . . . 51 Downloading Your Phone Book . . . . . . . . . . 51 System Settings . . . . . . . . . 52 Voice/Nav Volume . . . . . 52 Navigation Prompts . . . . 52 Voice Recognition Confirmation . . . . . .
Preface Manual Conventions The following icons will be used throughout this manual to call out key points: NOTE: Indicates important information that will help you make better use of your in-dash computer. NOTICE: Indicates ways to avoid potential damage to hardware or loss of data. CAUTION: Indicates actions that may cause personal injury or fatality.
Warranty and Service Warranty MAGNETI MARELLI is dedicated to quality craftsmanship and is pleased to offer this Warranty. We suggest that you read it thoroughly. Should you have any questions, please contact your Ford Dealer. Products Covered This Warranty covers the Ford Work Solutions Computer (“the product”). Products purchased in Canada are covered only in Canada. Products purchased in the U.S.A. are covered only in the U.S.A.
Any product which has the serial number defaced, altered or removed. Any product which has been adjusted, altered or modified without Magneti Marelli’s written consent. Any product not distributed by Magneti Marelli within the United States, Puerto Rico or Canada. Any product not purchased from a Ford Dealer. Any product with added software applications not approved by Ford or Magneti Marelli. Any product that has had aftermarket amplifiers or audio/video equipment added to the system.
Service If your in-dash computer is not working properly, please reference the Troubleshooting section of this manual. If the problem persists, visit your nearest Ford, Lincoln or Mercury dealer to obtain service. In the event your vehicle requires service, be sure to back up any files on your system to an external USB drive. For more information on how to back up your files, see the File Manager section of this manual (page 41).
Map data and/or route guidance may be incomplete or inaccurate under certain environmental conditions or in certain geographical areas. Use common sense and obey posted traffic signs when following navigational instructions. If the LCD screen on your in-dash computer should become cracked or damaged, do not touch it. The liquid contained in the screen can be harmful or fatal. If you come in contact with the liquid, go to the nearest emergency room for treatment.
Usage Limitations Signal strength, data transfer speed and navigation performance may be compromised if the system’s view of the sky is obscured. An active Sprint® Mobile Broadband contract and connection is required in order to access the Internet, use text messaging via the in-dash computer’s dedicated phone number, and access your remote PC using the LogMeIn® system. An active LogMeIn® contract is required in order to access your office PC using the LogMeIn® application.
FCC Notice THIS DEVICE COMPLIES WITH PART 15 OF THE FCC REGULATIONS. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. The design on the modem that comes with the computer system complies with U.S.
Getting Started Overview To ensure a positive Ford Work Solutions experience, please read through this manual and the other manuals provided with your owner kit in their entirety. Doing so will enable you to use the system to its fullest capacity. The Ford Work Solutions computer is designed to provide an easy-to® use, Windows CE 6.1 based interface with your Bluetooth phone, ® integrated Garmin navigation system, and other desktop productivity applications.
Getting to Know Your Computer Buttons – Hard and Soft Buttons Throughout this manual, “hard buttons” are the buttons on the bezel surrounding the screen. These are always accessible. Throughout this manual, “soft buttons” are on-screen buttons. These buttons can be accessed from the main system menu. The figure and chart below list the buttons, features and status notifications available on your in-dash computer.
Buttons & Features (Continued): 17 Media Status Information 18 Media (Hard) 19 Media (Soft) 20 Home/Main 21 Voice Activation 22 Phone (Soft) 23 Phone (Hard) 24 Phone Status and Messaging Information Basic Operation Returning to the Home Screen You can return to the computer’s home screen at any time by pressing the “Home” button on the computer bezel.
Closing an Application You may exit many of the applications available on your in-dash computer by pressing the “X” or “Exit” buttons shown within each application. In some cases, you may need to select “File” > “Exit.” Please note that you may need to wait for the application to close before another application can be opened. Certain programs, like navigation, media and phone, are always open and cannot be closed.
Using Voice Commands Accessing the Voice Command Function To control the in-dash computer using your voice, simply press the “Voice” button. The system will then prompt you to say a command. Say “Help” at any time to hear available voice commands. Whenever the system is ready for your command, you will hear a beep. After the beep, say your command clearly. You may press the "Voice" button again while the system is talking to skip the audible prompts.
See the Garmin® manual included in your owner kit for additional instructions. Sprint® Broadband Network Connection Before using the system’s Internet browser, internal text messaging, or LogMeIn® feature, you must activate your Sprint® Broadband Network contract. See the Sprint® manual included in your owner kit for activation instructions. LogMeIn® Contract In order to access your office computer using the system’s LogMeIn® feature, you will need to activate a LogMeIn® contract.
If you attempt to access a disabled application while the vehicle is in motion, the message shown in the following image will appear. This message will close automatically after five seconds, and the system will return to the prior menu. Peripherals and Accessories Bluetooth® Keyboard The system comes standard with a Bluetooth® keyboard and integrated mouse. When using certain applications, the mouse will enable you to control the in-dash computer without touching the screen.
Bluetooth® Printer An optional Bluetooth® compatible printer from HP® is available for purchase through www.FordWorkSolutions.com. This printer will enable you to print documents while on the road and can offer substantial productivity improvements for your business. For example, the printer would allow you to print estimates and invoices on-site instead of returning to the office and mailing them to the customer.
Tutorials and How-To Guides Phone Mode Pressing the “Phone” button (either hard or soft) opens the Phone menu. The in-dash computer uses your personal cell phone to make and receive phone calls, so a Bluetooth® compatible phone must be connected in order for Phone mode to work. See the Settings section of this manual (page 48) for instructions on pairing a phone. If no Bluetooth® phone is connected, the information shown below will appear on-screen.
Once your phone is connected to the system, the buttons available on the left side of the main Phone screen will open the following functions: Phone (Dial) Phone Book Call History Text Messaging This feature is also available when a phone is not connected to the system, thanks to the embedded Sprint® wireless modem (Sprint® contract required). Further information on each of these functions is provided below.
Receiving a Phone Call STEP 1 When an incoming call occurs, your phone will ring and any available Caller ID information will appear on your screen. STEP 2 Press the phone icon call. STEP 3 When your call is finished, press the phone icon again to hang up. on-screen to answer the Phone Book The phone book information on your Bluetooth® compatible phone can be downloaded onto your in-dash computer system.
the desired letter. STEP 3 Scroll up or down to locate the name of the contact you wish to call. Press the contact’s name on-screen. STEP 4 The contact’s name and phone numbers will appear on-screen. To initiate the call, press the phone number you wish to dial. STEP 5 When your call is complete, press the phone icon on-screen to hang up. Call History The call history information from your Bluetooth® phone can be viewed on your in-dash computer.
Follow these steps to place a call using your call history: STEP 1 Press the “Call History” button. STEP 2 Scroll up or down to locate the desired contact or phone number. STEP 3 Press the number or contact name you wish to dial. STEP 4 Press the phone icon initiated. STEP 5 When your call is complete, press the phone icon on-screen to hang up.
Not all Bluetooth® phones are compatible with the FWS indash computer system. See www.FordWorkSolutions.com for a list of compatible phones. Sorting Text Messages In the main Text Messaging screen, you can select which text messages you wish to view on-screen by pressing one of the following buttons: Phone ( Icon): This button will display only messages sent or received on a compatible Bluetooth® phone.
right to bring up the numeric keyboard. STEP 5 Enter the recipient’s phone number using the onscreen keyboard. Close the keyboard with the red X. STEP 6 Press the empty text message box on-screen to begin typing your message. STEP 7 If necessary, reopen the keyboard by pressing the “Keyboard” button, and type your message. When your message is complete, close the keyboard with the “X.” STEP 8 Press the “Send” button. The system will provide a visual confirmation once the message is sent.
STEP 5 When you are finished typing your text message, press the “Send” button. Quick Responses The Quick Respond feature is available when responding to an existing text message. An example Quick Respond screen is shown below. Follow these instructions to use the Quick Respond feature: STEP 1 Create a new text message or open an existing text message. STEP 2 Press the “Quick Respond” button. STEP 3 Select your desired response. STEP 4 Press the “Send” button.
Using Voice Commands to Call an Address Book Contact STEP 1 Press the "Voice" button on the computer or your steering wheel (if equipped) and wait for the system to prompt you with, “Say a command.” STEP 2 Clearly say “Phone” or “Telephone” after the beep. STEP 3 The system will recognize your guidance by responding, “Phone. Say a command.” STEP 4 Say “CallQ” followed by the name of the address book contact you wish to call. For example, say “Call Jane Doe.
Additional Voice Commands – Phone Additional voice commands are available when making handsfree calls. After stating the “Phone” command, you may proceed with any of the following commands: “Dial” After the system acknowledges your instruction, continue with: Phone numbers in single digits “0” through “9” “Pound” “Star” “Plus” “Help” “Cancel” or “Exit” After the final number has been stated, wait for the prompt and say “Call” to make the call.
Media Mode Pressing the “Media” button (either hard or soft) opens the Media menu. The buttons available on the left side of the screen will open the following functions: Radio CD Player Line In Further information on each of these functions is provided below. The USB port on the in-dash computer cannot be used to play audio files stored on a USB drive or MP3 player. The radio may not function immediately when the vehicle is turned on. There may be a brief delay while the computer boots up.
Scan P.: This button causes the radio to scan continually through all preset radio channels on the band currently selected. Press this button again to stop the scan. D. Tune: This button allows you to access the desired station directly by entering the station’s frequency using an on-screen keypad. Seek: The < and > arrows at the top of the computer bezel enable you to tune the radio to the previous or next available radio station.
CD Player The CD Player function enables you to play normal audio CDs as well as audio CDs you have recorded on your desktop PC. Compatible file types include MP3 and WMA. Available CD Player Functions Start Playback: To begin CD playback, insert a CD into the CD slot. Before inserting a CD into the CD slot, ensure there is not a CD already in the CD player. Insert your CD into the CD slot gently. Never force a disc into the CD player. CD units are designed to play commercially pressed 4.
Stop Playback: To stop CD playback, either (1) eject the CD by pressing the “Eject” button at the top right of the computer bezel or (2) select another Media function. Skip Track: Pressing the “< “or “>” buttons at the top of the radio bezel will skip to the prior or next track on the CD. Scan Track: To scan forward or backward in the current track, press and hold the “<” or “>” buttons at the top of the radio bezel.
On-Screen Information The Line In feature simply states “Line In” on the computer screen. Song information will only be visible on your external device. Voice Commands – Media The steps outlined below will enable you to access basic Media functions with voice commands. STEP 1 Press the "Voice" button and wait for the system to prompt you with, “Say a command.” STEP 2 Clearly say “Media.” STEP 3 The system will recognize your guidance by responding, “Media. Say a command.
Navigation Mode The Garmin® navigation system included with your in-dash computer provides voice-guided navigation to millions of points-of-interest as well as your custom favorites. With an active Sprint® Wireless Broadband contract, you can also access weather, traffic and fuel price data at the touch of a button. For more information and detailed instructions, see the Garmin® owner’s manual provided in your owner kit. Full-Screen View The image below shows the navigation screen in its normal view.
Note the navigation information provided in the upper right corner of the screen. Voice Commands – Navigation You can access your Garmin® navigation system with voice commands. To do so, follow the instructions below: STEP 1 Press the "Voice" button and wait for the system to prompt you with, “Say a command.” STEP 2 Clearly say “Navigation.” STEP 3 The system will recognize your guidance by responding, “Navigation. Say a waypoint.” STEP 4 To continue, say “Home.
Application Mode Application Mode is the heart of the Ford Work Solutions in-dash computer. Here you can access key software programs that turn your truck into a mobile office. From browsing the Internet, to accessing your office PC, to tracking the tools in your cargo area, you’ll be able to use this industry-leading system to improve your productivity. Once in Application Mode, scroll up and down to select your desired program. The image below shows some of the programs available in Application Mode.
Opera Internet Browser The Opera Internet browser provided with your FWS system provides a superb platform for accessing and viewing websites. Opera works much like the Internet browser on your desktop computer, but it provides improved compatibility in a mobile setting like Ford Work Solutions. Your Sprint® Wireless Broadband contract must be active in order to access the Internet. Download and upload speeds are dependent upon the signal strength of your in-dash modem.
“Crew Chief™ Home Page”). STEP 4 Press “OK.” Your website will be saved to the Favorites list for quick access. To access your saved Favorites, follow the instructions below: STEP 1 Open Opera Internet Browser. STEP 2 Press the “Favorites” button favorites. STEP 3 Press the name of the website you wish to access. STEP 4 The desired website should appear on-screen. to access your saved Setting a New Homepage The first website that appears when you open Opera is known as your “homepage.
Additional Browser Tools The following options are also available in Opera: Dial Phone Number: If you select a hot-linked phone number when using the Opera browser, the Phone feature of your computer will be launched and begin dialing the number (requires a Bluetooth® phone connection). Full-Screen Mode: To open the browser in full-screen mode, press the in the toolbar. “Full-Screen” button Exiting Full-Screen Mode: To exit full-screen mode press the again.
To bring up the on-screen keyboard at any time, press the small keyboard icon floating at the top of the screen. E-mail This e-mail software is similar to e-mail programs used on typical desktop computers, but instead of downloading your messages, it simply views and sends messages through your web-based e-mail server. Follow the intuitive menu options on-screen to create, send, save and delete e-mails. Every web-based e-mail server is different.
Working with Presentations The commands and functions available on Presentations are similar to those available on typical desktop PC presentation programs. Use the intuitive menu options at the top of the page to create, format, print and save your presentations. To bring up the on-screen keyboard at any time, press the small keyboard icon floating at the top of the screen. PDF Reader Many manufacturers post user manuals, installation guides and wiring diagrams to their websites in PDF format.
Accessing Files on a USB Drive Follow these instructions to access or copy files from your USB drive to the in-dash computer. STEP 1 Insert your USB drive into the USB slot on your indash computer. STEP 2 Open File Manager from the Applications menu. STEP 3 To access your USB drive, press or click “Hard Disk” in the on-screen menu. STEP 4 To move a file to your in-dash computer, use the control buttons at the top of the screen. (Buttons include Copy, Cut, Paste, Delete and Rename.
your USB drive. STEP 8 Repeat the process above for any remaining files you wish to back up. The SD card slot in your in-dash computer is intended for the Garmin® SD card containing map data. If you remove the Garmin® SD card from your computer, the navigation system will not function properly. Reinsert the Garmin® SD card before attempting to use the navigation system. Calculator Open the Calculator function to make basic calculations using your in-dash computer.
An active LogMeIn® contract is required in order to access your office PC using the LogMeIn® application. Voice Commands – Applications You can access Applications Mode with voice commands. To do so, follow the instructions below: STEP 1 Press the "Voice" button and wait for the system to prompt you with, “Say a command.” STEP 2 Clearly say “Applications.” STEP 3 The system will confirm your command by responding, “Applications” and will go to Applications Mode or the current open application.
Settings Select the “Settings” soft button on the FWS home screen to open the Settings menu. This menu allows you to configure certain features of your in-dash computer, pair Bluetooth® phones and devices, and obtain information on the Sprint® phone number and ID associated with your in-dash modem. Continue reading for more information on each of the available settings.
Setting Day / Night Mode Day and night settings allow your in-dash computer screen to be adjusted for better visibility and easier viewing in bright or dark conditions. The settings available for Day / Night Mode are explained below: Auto: Select the “Auto” button to allow the system to adjust automatically between day or night mode. When your vehicle’s headlamps are off, the system will remain in Day Mode. When your vehicle’s headlamps are turned on, the system will automatically switch to Night Mode.
STEP 3 Locate the image you would like to use as your background image. STEP 4 Copy the image using the control buttons at the top of the screen. STEP 5 Locate the folder called “User” and open it. STEP 6 Once in the “User” folder, open the folder called “Pictures,” then open the folder called “Favorite.” STEP 7 Once in the “Favorite” folder, paste the image using the control buttons at the top of the screen.
® Bluetooth Settings Your Ford Work Solutions computer is compatible with many Bluetooth® phones and devices. Check www.FordWorkSolutions.com for a complete list of compatible phones. The Ford Work Solutions computer allows you to pair up to four Bluetooth® phones and four Bluetooth® devices. See below for instructions on pairing phones. Pairing a Phone Follow these instructions to pair your Bluetooth® compatible phone with your Ford Work Solutions system.
STEP 5 Begin the pairing procedure on your Bluetooth® phone (see the phone owner’s manual for instructions). STEP 6 On the pairing screen on your phone, select “Ford Work Solutions” to proceed. STEP 7 Enter the system-generated PIN on your phone. The system will attempt to create a secure connection. This may take a few minutes. STEP 8 Once the connection is created, the FWS screen will say “Pairing Successful.
Follow the instructions below to connect and delete, set favorite, and download your address book. Accessing the Properties Screen Follow these steps to access the Properties screen. STEP 1 Press “Settings” > “Bluetooth®” > “Phones” (or “Devices”). STEP 2 Press the button containing your phone / device name. STEP 3 The Properties screen will appear.
STEP 4 Once the connection is complete, the main Settings screen will appear. Up to four phones and four devices may be paired with the system at once, but only one phone may have an active Bluetooth® connection to the system at any particular time. Several devices may have an active connection at once. Devices generally remain connected with the system until deleted. Simply begin using the device to reconnect.
STEP 1 Access the Phone Properties screen for your phone. STEP 2 On the Download Phone Book bar, press the “Yes” button. STEP 3 Wait while your address book is downloaded to the system. This may take a few minutes. STEP 4 To confirm that your address book has been downloaded, access the Phone menu and press the “Phone Book” button. You should see alphabetical choices listed on-screen. System Settings If you press the “System Settings” button, the screen shown below will appear.
setting allows you to turn the system’s confirmation response off and on. Units Distance units will be set to English (miles) at the factory. If you wish to change distance units to Metric (kilometers), you can do so here. If you scroll down to the second page of System Settings, you will see the remaining options shown below.
Sprint® Connection Manager This feature provides the following Sprint® information and options: Information – This information will be helpful when contacting Sprint®. Signal strength Roaming status Phone number (assigned to the in-dash computer) ESN number Connect / disconnect options Activation Wizard – The options available in Activation Wizard will help you set up your Sprint® Wireless Broadband connection.
You will not be able to adjust the time until it has been received from the GPS module. Once the time appears, the following settings are available: Time Selection: In the upper left portion of the screen, you may scroll up and down to adjust the hour and minute. You will be able to adjust the time once it has been recognized by the GPS system. Reset Sync with GPS: In the upper right portion of the screen, you may direct the system to re-synchronize the time with GPS data.
Troubleshooting Resetting Your Computer You may reset your computer by pressing and holding the “Power” button for approximately 10 seconds. Note that a loud speaker pop may occur when the in-dash computer is reset or subsequently reboots. This pop will not damage your in-dash computer or vehicle speakers. Frequently Asked Questions Q: Why won’t my system turn on? A: Make sure that your key is in the ignition and turned to the Accessory or On position.
card is properly inserted into the SD card slot. Also, check to be sure you have the most recent Garmin® maps. New maps are published on a regular basis to support newly completed roadways. Refer to your Garmin® owner’s manual for more information. Q: Why won’t my printer work with the system? A: Only the HP® Bluetooth® printer available from Ford is certified to work with the FWS system. Q: Why won’t the computer read my USB drive? A: Remove your USB drive and reinsert it.
Contacting Magneti Marelli If you wish to contact Magneti Marelli regarding your Ford Work Solutions in-dash computer, please use the contact information provided below: Phone: 1-800-624-2726 E-mail: fordtechhelp@hunt-radio.com Hours: 9:00 a.m. to 5:00 p.m. EST Page 58 – February 5, 2009 Edition www.fordworksolutions.com / 1.800.624.2726 / fordtechhelp@hunt-radio.
Index A C Application Mode 13-15, 36 Calculator 43 Calendar 43 E-mail 40 File Manager 41 Accessing Files on a USB Dive 42 Backing Up Files to a USB Drive 42 ® 9, 11, 16, 43, 57 LogMeIn Opera Internet Browser 37-39 Accessing a Website 37 Accessing the On-Screen Keyboard 37 Favorites 37 Full-Screen Mode – Accessing 39 Full-Screen Mode – Exiting 39 Home Page Setup 38 Picture Viewer 38 Scrolling 39 PDF Reader 41 Opening Saved PDF Files 41 Saving PDF Files 41 Presentations 40-41 Spreadsheet Program 39 Tool Lin
L P Line In See Media Mode: Line In Liquid Crystal Display (LCD) 7-8 Care Instructions 8 Settings – See Settings: Display Settings Warnings 7-8 LogMeIn® 9, 11, 16, 43, 57 PDF Reader 41 Peripherals and Accessories 17-18 ® Bluetooth Keyboard 17 Bluetooth® Printer 18 On-Screen Keyboard 17 Phone Mode 13-15, 19-28 Call History 22 Phone Book 21 Placing a call 20 Receiving a call 21 Text Messaging 23-26 Voice Commands (Phone) 26-28 Picture Viewer 38 Presentations 40-41 Printer See Peripherals and Accessories Pu
Clock Settings (Cont’d) Time Selection 55 Time Zone 55 Time Format 55 Delete Stored Items 54 Navigation Prompts 52 Restore Factory Settings 54 Sprint® Connection Manager 54 Units 53 Voice / Navigation Volume 52 Voice Recognition Confirmation 52-53 Voice Commands (Settings) 55 Spreadsheet Program 39 Sprint® 9, 11, 16, 20, 23, 34, 37, 43, 45, 54, 56 Broadband Network 16 Connection Manager 54 Modem 10, 20, 23, 37, 54 Phone Number (On-Board) 54 Y Z T Text Messaging Tool Link™ 23-26 43, 56 U Usage Limitation