User Manual D861 Series
User Manual D861 Series #LX400111; r. 5.
Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: D861A82 D861A62B For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: lorex.com WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.
Table of contents 1 Important Safeguards ........................................................................... 1 1.1 General Precautions..................................................................... 1 1.2 Installation ............................................................................... 1 1.3 Service .................................................................................... 2 1.4 Use ........................................................................................
Table of contents 12 Face Detection....................................................................................33 12.1 Configuring Face Detection ..........................................................33 12.2 Configuring Face Recognition .......................................................35 12.3 Create a Face Database ................................................................36 12.3.1 Add a Face by USB to the Database ......................................37 12.3.
Table of contents 15.10 15.11 15.12 15.9.2 Configuring Recording File Length.......................................70 15.9.3 Configuring Pre-Recording ................................................70 15.9.4 Setting the Snapshot Schedule .............................................71 15.9.5 Formatting the Hard Drive .................................................72 15.9.6 Configuring Hard Drive Type..............................................72 15.9.7 Recording Calculator (REC Estimate)............
Table of contents 23 Notices ........................................................................................... 101 23.1 FCC/IC ................................................................................ 101 23.2 CE ...................................................................................... 101 23.3 Modification .......................................................................... 101 23.4 RoHS...................................................................................
1 Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. 1.1 General Precautions 1.
1 Important Safeguards 6. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician. 7.
1 Important Safeguards 2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • • • • • When the power supply cord or plug is damaged. If liquid has been spilled or objects have fallen into the product. If the product has been exposed to rain or water. If the product has been dropped or the cabinet has been damaged If the product does not operate normally by following the operating instructions.
2 Package Contents Your security recorder package includes the following components: 4K Ultra HD Security DVR Power Adapter Ethernet Cable USB Mouse HDMI Cable NOTE Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above. #LX400111; r. 5.
3 Recorder Overview 3.1 Front Panel 1. LED Indicators: • • • HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error. POWER: Glows to indicate the system is on. NETWORK: Glows when network is in normal state. Turns off when there is a network error. 2. Info / Panic Button: • From live view, press once to open the System Information screen. • Press and hold for 3 seconds to activate the warning lights and sirens on all connected deterrence cameras. 3.
4 Basic System Setup 4.1 STEP 1: Connect cameras Test your cameras prior to selecting a permanent mounting location by connecting the cameras and cables to your recorder locally. Push and twist the BNC connector clockwise to secure it to the BNC port. NOTE This step is for verification of the camera image only. It is recommended to connect cameras to a nearby power adapter for this step.
4 Basic System Setup CAUTION The system will automatically match the resolution of the connected monitor the first time you use the recorder. If you need to switch monitors, make sure you set the recorder to an output resolution supported by the new monitor BEFORE switching. See 15.5.1 Setting the Recorder’s Output Resolution, page 51 for details. 4.5 STEP 5: Connect power Use the included power adapter to connect the recorder to a nearby outlet.
4 Basic System Setup NOTE You must connect your recorder to a router with Internet access in order to get automatic firmware upgrades. If a firmware upgrade is available: 1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to upgrade. 2. Enter the system user name (default: admin) and your secure password, then click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.
5 Camera Installation The following chapter provides general setup instruction and installation tips for security cameras. Ensure that you review Ensuring Accurate Person and Vehicle Detection for channels you are planning to use Person and Vehicle detection on. NOTE Cameras differ in terms of mounting instructions. Please see your camera’s documentation at lorex.com for specific installation instructions. 5.1 Installation Tips General camera installation tips that apply to all camera models.
5 Camera Installation NOTE Accuracy of Person and Vehicle detection will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accuracy of detection. 5.3 Optimizing Face Detection Accuracy The following are important camera installation notes to ensure accurate Face Detection. For full camera mounting instructions, see your camera’s documentation at lorex.com.
5 Camera Installation 2. Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations). Wall Mount Ceiling Mount NOTE Counter / table top mounting is not recommended if you are planning to utilize Person and Vehicle detection due to limited accuracy. 5.
6 Using the Mouse The mouse is the primary control device for the system. Connect the included mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, while in a split-screen display mode, click an individual channel to view it in full-screen. Click again to return to the split-screen display mode. • While navigating menus, click to open a menu option. 2. Right-button: • During live view, right-click anywhere on the screen to open the Quick Menu.
7 Using the On–Screen Display Use the system’s on–screen display to navigate menus and configure options and settings. NOTE To access the on-screen display, you must connect the included mouse and a monitor (not included) to the recorder. See 4 Basic System Setup, page 6 for full instructions. 7.1 Navigation Bar The Navigation Bar along the bottom of the recorder’s Live View display allows you to access the Main Menu and control basic functions of the recorder.
7 Using the On–Screen Display 2. Playback: Opens the Playback Menu. This allows you to search for video recordings saved on the recorder’s hard drive. For details on using the Playback menu, see 9 Playback, page 20. 3. Pan/Tilt/Zoom: Control and configure settings for Pan-Tilt-Zoom (PTZ) cameras. For full instructions on connecting and using PTZ cameras, see 17 Pan/Tilt/Zoom (PTZ) Cameras, page 82. 4. Viewing Modes: Select how many channels are shown on screen during live viewing. 5.
7 Using the On–Screen Display • Using the mouse, click on a field where alphanumeric characters are entered, such as the user name and password fields. • The Full Keypad opens: • Click Shift to switch between uppercase and lowercase characters. • Right-click to close the Full Keypad. To use the Number Keypad: • Using the mouse, click on a field where numeric characters are entered, such as the date or time fields. • The Number Keypad opens: • Right-click to close the Number Keypad. #LX400111; r. 5.
8 Recording By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs. 8.1 Video Recording Types The system supports the following recording types: • Continuous recording: Normal, continuous recording. A icon is shown in the bottom left-hand corner of the camera image when continuous recording is in progress. • Motion recording: Motion-triggered video recording.
8 Recording 4. Configure the following settings. Except where noted, options for Main Stream and Sub Stream are the same: • Super Codec: (Main Stream only) Click to enable ( ) / disable ( ) Super Codec. This setting will help reduce system requirements for unimportant recordings to maximize hard drive storage. • Video: (Sub Stream only) Click to enable ( video. ) / disable ( ) Substream CAUTION Disabling Substream video will prevent you from viewing the system remotely over the Internet.
8 Recording 2. Click STORAGE. Click the SCHEDULE tab on the side panel, then Record on the top panel. 3. Under Channel, select the channel you would like to configure or select All. 4. Configure the schedule as needed: • Check Continuous, MD (Motion Detection), or Alarm to select the recording type you would like to configure. • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
8 Recording To set options for manual recording: 1. From the Live View display, right-click to open the Quick Menu, then click Manual Record. 2. Under Main Stream, select how the system will record the Main Stream for each channel: • Auto: Main Stream recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked. • Stop: The system will not record the Main Stream for this channel. This option is not recommended. 3.
9 Playback Search through and playback recorded video files on the system. 9.1 Playing Back Video from the Hard Drive To play back recorded video: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3. Check the channels you want to play back. Click the icons to the right of each channel name to choose the video quality ( for Main Stream, for Sub Stream). 4.
9 Playback 4. Viewing Modes: • Bookmark List: Shows all bookmarked recordings for a single channel on the selected date. • File List: Shows all available recordings for the selected date and channel(s) in list format. • Fullscreen: Shows video in fullscreen. Right-click to return to split-screen viewing. 5. Zoom Playback Bar: Select the scope of the playback bar. 6. Recording Type Filters: Click to show/hide recording types. 7. Playback Bar: Click inside the bar to select a playback time.
9 Playback 8. Playback Controls: • / • Stop • Play Backwards • Previous Frame: Go to the previous frame when video is paused. • Next Frame: Go to the next frame when video is paused. Play / Pause • Slow Playback: Click repeatedly to slow the video down by half speed up to 16× slower than normal. Click again to return to regular speed. • Fast Playback: Click repeatedly to double the speed of the video up to 16× faster than normal. Click again to return to regular speed.
9 Playback 2. From the Live View display, right-click to open the Quick Menu, then click Playback. 3. Click the dropdown and select From IO Device. 4. Click Browse to locate the video file on your USB flash drive. 5. Double-click the video file you want to open from the file list to start playback. 9.4 Smart Search Play back all recordings from a single channel with motion in a specific area of the camera image. To perform a Smart Search: 1.
9 Playback 5. Click inside the video bar to select the playback time. The system will begin playing back video from the selected time. 6. Click to mark the beginning of the video clip, then click again to mark the end of the video clip. 7. Click to open the backup menu. 8. Select a filetype for your backup file. 9. Click Backup. #LX400111; r. 5.
10 Backup Backup video files to external USB flash drive (not included). 10.1 Formatting the USB Flash Drive It is recommended to format your USB thumb drive (not included) before using it with the system. CAUTION Formatting the USB device will permanently erase all data. This step cannot be undone. Prerequisite: • Connect a USB flash drive (not included) to a free USB port on the unit. To format a USB flash drive: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
10 Backup 2. Click BACKUP. 3. Configure the following: • Device Name: Select the USB device you would like to back up files to. • Path: Click Browse to locate a folder path on the USB drive to save your files to. • Record CH: Select the channel you would like to search or select All to search all channels. • Type: Select the recording type you would like to search for or select All to search all recording types. • Start Time / End Time: Select the start and end time for your search.
10 Backup 2. Double-click one of the files on the left to begin playback. OR Click to open a back up video file in another location 3. Use the Lorex Player controls to control playback or select other files for playback. NOTE For a full overview of Lorex Player controls, see 10.4.3 Lorex Player Controls, page 28. 10.4.2 Viewing Backed Up Files on Mac 1. Download and install the Lorex Player for Mac from the recorder’s product page at lorex.com 2.
10 Backup 10.4.3 Lorex Player Controls 1. File List: Double-click to open a file. 2. Viewing Mode: Select between single-channel viewing and various split-screen options. 3. Hide/Show File List 4. Playback Controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback. • : Previous frame. • : Next frame. • : Playback speed. • : Volume control. 5. Zoom Timeline 6. Display Area: Double-click a video file to expand.
10 Backup 9. Digital Zoom: Click, then click-and-drag over a camera image to zoom in. Right-click to return to the full image. 10. Drag: Click, then click-and-drag to move around a camera image that has been digitally zoomed in. 11. Fullscreen: Click to open the player in full screen. Press ESC to exit full screen. 12. Settings: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.
11 Motion Detection In addition to general motion detection, the system supports smart Person and Vehicle detection. Both types of detection can be configured using the menu shown below. 11.1 Configuring Motion Detection Set preferences for motion detection on each channel, and select channels you want to enable smart Person and Vehicle detection on. To configure motion detection: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click EVENTS.
11 Motion Detection 6. Click Setup next to Schedule to choose which days and times of the week to enable motion detection: • Click or click-and-drag along the each of the yellow timelines to quickly add or remove time from each day’s schedule in 15–minute segments. • Click beside 2 or more days to link schedules ( change multiple schedules at once. ). This allows you to quickly • To make fine adjustments to a schedule, click Modify. This will allow you to set exact start and end times for a schedule.
11 Motion Detection 8. Click Smart Motion Detection to enable Person and Vehicle detection: NOTE See 5 Camera Installation, page 9 for important camera installation notes related to channels with Person and Vehicle detection enabled. • Click Enable to activate Person and Vehicle detection on the selected channel. • Select a Sensitivity level (a high sensitivity value will detect smaller objects than a low value). • Check Person or check Vehicle. • Click OK when finished. 9. Click Apply. 10.
12 Face Detection The system supports face detection, face recognition, and storing faces in the database. It activates snapshot, recording and alarms which can be configured using the menus shown below. 12.1 Configuring Face Detection Set preferences for face detection on each channel, and select channels you want to enable face detection on. CAUTION You cannot enable Face Detection and Person and/or Vehicle detection on any channel at the same time.
12 Face Detection 5. Click View Settings next to Select Area to configure which areas of the image will target faces. 6. Click Setup next to Schedule to choose which days and times of the week to enable face detection: • Click or click-and-drag along the each of the blue timelines to quickly add or remove time from each day’s schedule in 15–minute segments. • Click beside 2 or more days to link schedules ( change multiple schedules at once.
12 Face Detection 9. (OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see 15.12 Copying Settings to Another Channel, page 80 for full instructions on using the copy function). 12.2 Configuring Face Recognition You can configure the system to detect faces and respond with various actions. To configure face recognition: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.
12 Face Detection 6. Click Setup next to Target Face Database. • Check the box next to the face database that you want to use for Face Recognition. • Click OK. 7. Click to enable Unfamiliar Face Alarm. Setup alarms if a face has been detected that has not been added to the face database (also labeled “stranger” in AI mode). 8. Click the icon under modify to adjust the Similarity value. • Enter a value for the Similarity from 1% being the lowest to 100% being the highest. • Click OK. 9.
12 Face Detection 3. Click Add in the bottom right of the screen to add a new database. 4. Enter a name for the database. 5. Click OK. The created database will appear in the face database list. 12.3.1 Add a Face by USB to the Database To add a face to the face database: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click EVENTS, then click the Face Database tab on the side panel. 3. Select a database from the list and click the details icon to configure.
12 Face Detection 4. Click Register to add a face to the database. The USB drive will automatically load. 5. Click + to upload a new face image. 6. Use the Register window to add additional information to the face entry, including name and gender. 7. Click OK to save. The added face will appear in the face database. 12.3.2 Add by USB Drive (Batch Add) Face pictures can also be imported in batches which is useful when adding a large number of faces at one time. 12.3.
12 Face Detection 2. Double-click on the face that you want to add. 3. Click the button Add to Face Database for the register window to appear. 4. Check the box next to the database that you want to add the face to. 5. Add additional details for the face entry including name. 6. Click OK to save. The added face will appear in the face database. #LX400111; r. 5.
13 Active Deterrence Lorex Active Deterrence cameras feature bright, customizable warning lights and remote-triggered sirens. The recorder allows you to customize automatic light-triggering when motion is detected to deter intruders (see 13.1 Automatic Deterrence Settings, page 40). You can also trigger the lights and sirens manually using the recorder or the Lorex Home app (see 13.2 Manually Activate Deterrence Features, page 42).
13 Active Deterrence 5. Click Setup next to Warning Light to configure preferences: • Duration: Choose how long the warning light will stay on when motion is detected. • Select Warning Light for a solid white light, or Strobe for a flashing light. If you select Strobe, set how quickly the light will flash under Strobe Frequency. 6. Click Setup next to Area to set an active area for automatic deterrence. • The camera image appears with a grid overlay. The green area is the active area for deterrence.
13 Active Deterrence 13.2 Manually Activate Deterrence Features The system has multiple options for activating deterrence features. To activate deterrence features on a single camera: • Hover the mouse pointer near the top of the camera image in Live View to reveal the Camera Toolbar. Click to activate the warning light, or to activate the siren. • Activate deterrence features using the Lorex Home app. For details, see , page .
14 Managing Passwords and User Accounts Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. NOTE If you forget the password to the system, contact technical support to have it reset. 14.
14 Managing Passwords and User Accounts 14.1.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system. To add a user: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click ACCOUNT, then click the USER tab. 3. Click Add User. 4.
14 Managing Passwords and User Accounts 5. Click OK. NOTE Now, you can log in to the system locally, or remotely using the user name and password you created. When logging into the system with a user account, the user will only have access to the menus you assigned. 14.1.3 Modifying Users Modify account details, such as account username or permissions. To modify a user: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click ACCOUNT, then click the USER tab. 3.
14 Managing Passwords and User Accounts 3. Click Add Group. 4. Configure the following: • Group Name: Enter a name for the group. • Memo: (Optional) Enter a description of the group. • Authority: Check the permissions you would like the user account to have. Under the System tab, select the menus the user account may access. Under the Playback tab, select which channels the user account may access recorded video from. Under the Covert tab, select the channels the user account may view live video from. 5.
15 Using the Main Menu To access the main menu: • From the Live View display, right-click to open the Quick Menu, then click Main Menu. OR • Click 15.1 on the Navigation Bar, then click Main Menu. Main Menu’s Navigation Bar The Main Menu’s Navigation Bar can be found along the top of the settings display which allows easy access to different settings within the Main Menu. To show the Main Menu Navigation Bar: • Click on any of the main menu’s settings. 1. Playback: Opens the Playback Menu.
15 Using the Main Menu 15.2 Playback See chapter 9 Playback, page 20 for details. 15.3 Events Set preferences for events such as video loss, motion detection, Person/Vehicle detection, Face Detection, Face Recognition, and system warnings. The Events menu is also used to set preferences for deterrence cameras. 15.3.1 Video Loss Configure video loss settings and how the system reacts to a video loss event. Video loss means that video from one or more cameras was interrupted or disabled.
15 Using the Main Menu 6. Choose how the system will react when video loss occurs: • Show Message: Video loss error message will appear on the recorder’s display. • Record Channel: Select the numbered tiles next to this option to record video from the corresponding channels. Set the length of recording following a video loss event in the Post_REC field. • PTZ Activation: Set connected PTZ cameras to start a tour, pattern, or go to a preset location. • Sequence: Sequence mode will begin.
15 Using the Main Menu To set preferences for network events: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click EVENTS. Click the Warning tab on the side panel, then Network on the top panel. 3. Choose the event type you want to set preferences for: • • • • Offline: The system has lost connection to the network. IP Conflict: More than one device on your network has the same IP address.
15 Using the Main Menu 5. Click Search. 6. Events that match your search criteria are displayed: • The Type column is formatted to show <[Event Type]: [Channel Number]>. • Click Details to see more information on the selected event. • Motion events have more options than other events. You can view the event by clicking in the Playback column, or back up the video clip to a USB flash drive (not included) by clicking Backup. 15.4 Backup See chapter 10 Backup, page 25 for details. 15.
15 Using the Main Menu 2. Click DISPLAY, then click the Display tab. 3. Set the resolution to match the highest resolution supported by your monitor. For example, select 3840×2160 for 4K monitors, or 1920×1080 for 1080p. 4. Click Apply. The recorder will restart before changes take effect. 15.5.2 Listen–In Audio Enable and set volume for camera audio feeds in the Live View display. NOTE Audio will only be heard if you are viewing an audio-enabled camera in single-channel view.
15 Using the Main Menu 2. Click DISPLAY, then click the Display tab. 3. Check Live Audio. 4. Set the desired volume for live audio. 5. Click Apply. 15.5.3 Menu Transparency Set the level of transparency for system menus. To set menu transparency: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. #LX400111; r. 5.
15 Using the Main Menu 2. Click DISPLAY, then click the Display tab. 3. Set the desired transparency value. The transparency of the current menu will update instantly to show how other menus will be affected. 4. Click Apply. 15.5.4 General Display Settings Configure miscellaneous display settings. To configure general display settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. #LX400111; r. 5.
15 Using the Main Menu 2. Click DISPLAY, then click the Display tab. 3. Check to display system time during Live View. NOTE Disabling time display will not affect timestamps in recorded video. 4. 5. 6. 7. Check to display channel names during Live View. Check Original Rate to display camera images in their original proportions. Check the AI Rule to detect faces in the frame. Click Apply. NOTE You can also adjust where the time and channel name overlays are positioned on screen. See 15.6.
15 Using the Main Menu 2. Click DISPLAY, then click the Sequence tab. 3. Click to enable ( ) / disable ( ) Sequence mode. NOTE • Enabling Sequence mode is not necessary for configuration. • You can also enable Sequence mode from Live View by clicking right-clicking to open the Quick Menu and clicking Sequence. on the Navigation Bar, or by 4. Enter the time in seconds to remain on each channel or split screen during Sequence mode. 5.
15 Using the Main Menu 2. Click CAMERA, then click the Image Settings tab. 3. 4. 5. 6. Select the channel you want to configure. Select COAXIAL for cameras connected using BNC cabling, or UTP for balun installations. Configure the color settings for the selected channel. Click Apply. 15.6.2 Configuring Snapshot Recording The system can be set to record snapshot images when a camera detects motion.
15 Using the Main Menu 6. (OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see 15.12 Copying Settings to Another Channel, page 80 for full instructions on using the copy function). 15.6.3 Changing On-Screen Overlay Remove or change the location of the date/timestamps and channel names. You can also change channel names from this menu. To change the on-screen overlay: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
15 Using the Main Menu 2. Click CAMERA. Click the Overlay tab on the side panel, then Privacy Masking on the top panel. 3. Select the channel you want to configure. 4. Configure the following settings: • Preview: Check to set and preview privacy masks. • 1–4: Click the numbered boxes to create a corresponding privacy mask on the camera image. • Record: Check to include privacy masks in video recordings. Leave unchecked if you would like privacy masks only to show during Live View. 5.
15 Using the Main Menu 3. By default, all channels are set to AUTO to automatically detect the camera’s format. Change the selection for each channel as needed. 4. Click Apply. 15.6.6 Camera Firmware Upgrade (CVI Upgrade) Manually upgrade camera firmware. This is typically only necessary if directed to do so by Lorex technical support. Prerequisite: • Connect a USB flash drive (not inlcuded) to the recorder with the .bin camera firmware file (s) preloaded. To manually upgrade camera firmware: 1.
15 Using the Main Menu 3. Configure the following settings: • IP Version: Select IPv4 or IPv6. • DHCP: Click to enable ( ) / disable ( ) DHCP. It is recommended to enable DHCP to let the system automatically obtain an IP address from the router. If you are an advanced user, disable DHCP to assign a static IP address to the system. To assign a static IP address, configure the following: ◦ IP Address: Enter the IP address you would like to assign to the system.
15 Using the Main Menu To configure email alerts: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click NETWORK, then click the Email tab. 3. Click to enable ( ) email alerts. #LX400111; r. 5.
15 Using the Main Menu 4. Configure the following: If you want to use Lorex’s email server (recommended): • Mail Select: Select Lorex Mail. • Receiver: Select up to 3 email addresses that will receive alerts. Enter each email address into the field Email Address below. • Subject: Enter a subject line for email alerts. • Attachment: Enable ( ) to include a image attachment of the camera. NOTE You must enable the Snapshot option for motion detection on each camera you would to receive attachments.
15 Using the Main Menu 2. Click NETWORK, then click the P2P tab. 3. Click to enable ( ) / disable ( ) P2P connectivity. 4. Click Apply. 15.8 System Configure general system settings, such as date & time, time zone, and DST. It also allows you to check for firmware updates over the Internet and restore the system to default settings. 15.8.1 Configuring General System Settings Configure miscellaneous system settings. To configure general system settings: 1.
15 Using the Main Menu 3. Configure the following: • • • • • Device Model: Shows the model number of your system. Device No.: Select the remote control address of the system. Language: Set the system languages. Available options are English, French, and Spanish. Video Standard: Select NTSC (North America) or PAL (Europe). Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
15 Using the Main Menu 4. Configure Daylight Savings Time (DST) settings: • DST: Click to enable ( ) / disable ( ) Daylight Savings Time. • Select Week to set the start and end time based on a day and week (e.g., 2nd Sunday of March), or select Date to set the start and end time to a specific date. • Start Time / End Time: Set start and end times for DST. Format will change depending on your selection for either Week or Date. 5.
15 Using the Main Menu 3. Click Add. 4. Configure the following: • Name: Enter a name for this holiday. • Effective Mode: Select Once for the holiday to occur only this year or Always for the holiday to be repeated each year. • Period: Select Date to select a specific date, or select Week to select holidays based on which week they fall on. • Start Time / End Time: Set the start and end time for this holiday. 5. Click OK. 15.8.
15 Using the Main Menu 5. Click Add to enter an IP address. 6. Configure the following: • • • • Type: Select the address type. IP Address: Enter a single IP address for the selected filter type. Start Port: The port you want to open. End Port: The port you want to end at. 7. Click OK. 8. Click Apply. 15.8.5 Configuring IP Filter — Sync Time Configure permissions for external IP addresses that are permitted to sync the recorder’s time. To configure the IP filter: 1.
15 Using the Main Menu 5. Configure the following: • Type: Select the address type. • IP Address: Enter a single IP address for the selected filter type. 6. Click OK. 7. Click Apply. 15.8.6 Save System Settings to a USB Flash Drive The system allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings. NOTE This function only saves settings created in system menus. It does not save or backup any video.
15 Using the Main Menu 15.9 Storage Configure recording schedule and set preferences for hard drives connected to the system. 15.9.1 Configuring Hard Drive Overwrite When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full. To configure hard drive overwrite: 1.
15 Using the Main Menu 2. Click STORAGE. Click the Schedule tab on the side panel, then Record on the top panel. 3. 4. 5. 6. Under Channel, select the channel you would like to configure or select All. Set the duration for pre-recording in seconds. Click Apply. (OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see 15.12 Copying Settings to Another Channel, page 80 for full instructions on using the copy function). 15.9.
15 Using the Main Menu 4. Configure the schedule as needed: • Check Continuous, MD (Motion Detection), or Alarm to select the recording type you would like to configure. • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour. • Click beside 2 or more days to link schedules ( change multiple schedules at once. • To make fine adjustments to a schedule, click and end times for a schedule. ). This allows you to quickly .
15 Using the Main Menu 2. Click STORAGE, then click the HDD Manager tab. 3. Under Type next to the hard drive you want to configure, select Read/Write or Read only. 4. Click Apply. 15.9.7 Recording Calculator (REC Estimate) Use the recording calculator to get an estimate of your maximum recording time in days for the installed hard drive, or how much hard drive space would be required to retain a specific amount of days. To obtain a recording estimate: 1.
15 Using the Main Menu To configure FTP settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click STORAGE, then click the FTP tab. 3. Click to enable ( ) / disable ( SFTP depending on your configuration. ) FTP connection, and select either FTP or 4. Configure the following: • • • • • • • • • Server Address: Enter the FTP server’s address. Port: Enter the FTP port. Username: Enter your FTP username. Password: Enter your FTP password.
15 Using the Main Menu To access the Version menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the System Info tab, then Version on the top panel. 15.11.2 Disk Information related to the hard drives installed in the system, including capacity, status, and type. To access the disk menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.
15 Using the Main Menu 2. Click INFORMATION, click the System Info tab, then click BPS on the top panel. 15.11.4 Log The Log menu allows you to search for system logs. To search for system logs: 1. 2. 3. 4. 5. From the Live View display, right-click to open the Quick Menu, then click Main Menu. Click INFORMATION, then click the Log tab. Under Type, select the type of event to search for, or select All. Enter a start and end time for your search. Click Search. 15.11.
15 Using the Main Menu • Motion: Shows channels with active motion alarms. 15.11.6 Online User The Online User menu shows a list of users connected to the system using computers or mobile devices. To access the Online User menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION. Click the Network tab on the side panel, then Online User on the top panel. 15.11.
15 Using the Main Menu To access the Network Test menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION. Click the Network tab on the side panel, then Test on the top panel. 15.11.9 Restoring Default Settings Reset the system to default settings. To restore default settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.
15 Using the Main Menu 2. Click INFORMATION, click the Update/Reset tab, then click Update on the top panel. 3. Click Browse. 4. Click on the .bin firmware file for your recorder. 5. Click Start. 15.11.11 Automatic Firmware Upgrades Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. To configure automatic firmware upgrade: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.
15 Using the Main Menu 2. Click INFORMATION, click the Update/Reset tab, then click Import/Export on the top panel. 3. Under Device Name, select the USB device where a system configuration has been saved. 4. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled Config and then the time and date the configuration was saved (e.g., Config_20200611133747). 5. Click Import to save your current system configuration. 15.
16 Smart Home & Voice Assistance The recorder is compatible with third-party smart home solutions, including Amazon Alexa® and Google Assistant®. You can use these services to take your security experience to the next level, with smart home options that make accessing your system even easier. For compatibility information, as well as full instructions on setup and use, visit lorex.com/SmartHome. To enable Smart Home services on the recorder: 1.
17 Pan/Tilt/Zoom (PTZ) Cameras Pan/Tilt/Zoom (PTZ) cameras are specialty cameras that move according to commands given by the recorder. You can move PTZ cameras manually using the recorder’s on-screen display, or create preset locations and patterns for the camera to follow automatically. 17.
17 Pan/Tilt/Zoom (PTZ) Cameras 2. Click CAMERA, then click the IMAGE SETTINGS tab. 3. Select the channel you want to configure. 4. Configure the highlighted fields as needed. NOTE For Lorex HD PTZ cameras, there is no need for configuration — leave all fields at their default values. For third-party PTZ cameras, select Serial next to Control Mode. For the correct settings to use in the remaining fields, please reference your camera documentation. 5. Click Apply. 6.
17 Pan/Tilt/Zoom (PTZ) Cameras 1. Navigation Controls: Click the directional arrows to move the PTZ camera manually. 2. Zoom-to-Area: Click, then click-and-drag to draw a box on the camera image. The PTZ camera will zoom in to the selected area. 3. Mouse Tracking: Click to enable/disable mouse tracking. When enabled, click-and-drag in the direction you would like the PTZ camera to move. The camera will follow the path of the mouse cursor. 4. PTZ Settings: • Speed: The speed of PTZ camera movement.
17 Pan/Tilt/Zoom (PTZ) Cameras 10. OSD Menu: Click to open the camera’s OSD menu. This may not be supported on all camera models. 11. Auxiliary Settings: Not supported. 17.4 Presets Presets will save a camera position for quick retrieval. To add preset locations: 1. From the Live View display of your PTZ camera, right-click to open the Quick Menu, then click Pan/Tilt/Zoom. 2. The PTZ controls open. Click to open advanced PTZ controls, then click . 3. Click the Preset tab. 4.
17 Pan/Tilt/Zoom (PTZ) Cameras To configure autoscan: 1. From the Live View display of your PTZ camera, right-click to open the Quick Menu, then click Pan/Tilt/Zoom. 2. The PTZ controls open. Click to open advanced PTZ controls, then click . 3. Click the Border tab. 4. Move the camera into the desired left position and click Left. 5. Move the camera into the desired right position and click Right. To run autoscan: • Click . #LX400111; r. 5.
18 Connecting Audio Devices The system supports Lorex HD audio cameras, which transmit audio through the same coax cable used for video connection. The system can also record one audio channel using the AUDIO IN port on the rear panel. You must have a self-powered microphone or an audio camera with an RCA–type audio connection to use this port. NOTE Use of an external microphone allows you to record audio on Channel 1 of the system. It cannot be moved to a different channel.
18 Connecting Audio Devices To enable audio recording using an external microphone: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA. Click the RECORDING tab on the side panel, then Recording on the top panel. 3. Select Channel 1. NOTE Use of an external microphone allows you to record audio on Channel 1 of the system. It cannot be moved to a different channel. 4.
19 Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 10TB. 19.1 Removing the Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing a hard drive. To remove the hard drive: 1. Power off the system, and unplug all cabling from the system. 2. Turn the recorder over. Remove the bottom panel screws (6×). 3.
19 Replacing the Hard Drive 4. Remove the power and SATA cables from the hard drive. 5. Carefully pick up the hard drive to lift the bottom panel, being mindful of the sharp edges of the bottom panel. Remove the hard drive screws (4×) from the bottom panel. Hold onto the hard drive so it remains in place when all screws have been removed. 6. If you are not immediately going to install a new hard drive, replace the top panel and the 6 bottom panel screws. 19.
19 Replacing the Hard Drive To install a new hard drive: 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. 2. Power off the system, and unplug all cabling from the system. 3. Turn the recorder over. Remove the bottom panel screws (6×). #LX400111; r. 5.
19 Replacing the Hard Drive 4. Turn the recorder over carefully, then remove the top panel. CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below. 5. Line the 2 half-inserted hard drive screws with the 2 holes shown below. #LX400111; r. 5.
19 Replacing the Hard Drive 6. Carefully pick up the bottom panel with the hard drive, being mindful of the sharp edges of the bottom panel. Slide the 2 pre-inserted screws into the locked position, then tighten the screws. Insert and tighten the 2 remaining hard drive screws. 7. Connect the power and SATA cables to the hard drive. 8. Replace the top panel and the 6 bottom panel screws. #LX400111; r. 5.
20 DDNS Setup (Advanced) Setting up DDNS connectivity allows you to view your recorder from any computer or compatible mobile device with Internet access. NOTE The primary connectivity option for the recorder uses the Lorex Home app to connect to your system over the Internet without the need for port forwarding or DDNS registration. • 20.1 For instructions on using the Lorex Home app for mobile devices, see , page .
20 DDNS Setup (Advanced) 3. Enter basic information for account setup. 4. Click Create an Account. 20.3 STEP 3: Activate Your Warranty Activate the manufacturer’s warranty on your recorder. To activate your product warranty: 1. 2. 3. 4. From your Lorex account, click the WARRANTIES tab. Click Activate Warranty. Enter your product information (attaching bill of sale optional). Click Save Warranty. Once submitted, your warranty information will be summarized under My Warranties. 20.
20 DDNS Setup (Advanced) 3. Select your recorder warranty from the dropdown next to Warranty. Enter the rest of your product information. NOTE • The Device Name can be any name of your choice (for example, “Store Security System”). • You can find your recorder’s MAC Address in the system information window on the recorder. From the Live View display, right-click and click Info, or click on the Navigation Bar. 4. Click Add Device.
21 Troubleshooting When a malfunction occurs, it may not be serious or difficult to correct. The following chart contains solutions to most common problems. Please refer to the topics below before calling Lorex Technical Support. Error Possible Causes Solutions System is not receiving power, or is not powering up. Cable from power adapter is loose or is unplugged. • • Cables are connected, but system is not receiving sufficient power. • • • Confirm that all cables are connected correctly.
21 Troubleshooting Error Possible Causes Solutions There is no picture on selected channels / camera picture is not being displayed. Camera cables are loose or have become disconnected. • • • Check the camera video cable and connections. Disconnect and reconnect the cable at the system and at the camera. Try moving the camera to another channel or use another cable. The image on the recorder appears, but does not have sound. Cameras do not feature a microphone for audio recording.
22 Technical Specifications 22.1 General Video Transmission Technology HD Analog Channels 8 Channels 22.2 Inputs/Outputs Video Input(s) 8 × 1Vp-p, CVBS, 75ohms, BNC Type Video Outputs(s) 1 × VGA, 1 × HDMI Audio Input(s) 1 ch: RCA Audio Output(s) 1 ch: RCA 22.3 Display Display Output Resolution Up to 4K Live Display 1, 4, 8 Live Display Speed (Max) 240fps NTSC OSD On/Off System Navigation USB Mouse 22.
22 Technical Specifications Active Deterrence Yes Smart Search Yes 22.8 Smart Home Amazon Alexa Yes Google Assistant Yes Streaming Options Chromecast, Apple TV, Amazon Echo Show, Google Home Hub 22.9 Connectivity Mobile Viewing Android, iOS Compatible App Lorex Home™ PC/MAC Remote Viewing Yes/Lorex Cloud Email Notification Text and Snapshot Network Interface 10/100 Base-TX, RJ45 DDNS Yes (Optional) USB Interface USB 2.0 × 2 22.
23 Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury. 23.
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