LRS Connect Transmitter TX-7471 USER MANU AL Long Range Systems, LLC 1155 Kas Drive, Suite 150 Richardson, TX 75081 800.577.8101 lrsus.
Table Of Contents Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hardware Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connections. . . . .
Guest Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Display the Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Display the Staff Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using Canned Messages in Staff and Guest Display Prompt. . . . . . . . . . .
Cleaning & Charging Instructions for LRS Paging Equipment . . . . . . . . . . . . . . . . . . . 47 FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation and Setup Hardware Provided The system contains the transmitter keypad, an instruction booklet, an antenna, a strip of Velcro, rubber feet, ethernet cable, and a 12-VDC power adapter. Notice: Operation is subject to the following: • This device may or may not cause interference. • This device will accept any interference including interference that may cause undesired operation of the unit.
Keypad Description Before using the keypad, read the following keypad descriptions. Note: As the display changes, the keys may perform different functions. Setup Key F Keys The Setup key enables menus when checking or changing the transmitter’s programmed settings. he F (function) keys are T the first row of keys under the display. The F1 - F4 keys correspond to the bottom row of text in the keypad display window.
Initial Power Up and Time Set 1. After the transmitter initializes, the set date menu is shown, type in the current date (Using MM/DD/YY) and press ENTER. 2. When the display asks to enter time, type in the current time and select F1 (AM) or F2 (PM).
Changing the Time of LRS Connect Uploads Step 1 - Press Setup button Step 2 - Press in code - 56789 Step 3 - Press 1 System Step 4 - Press 3 Guest Sessions Step 5 - Press 2 Statistics Step 6 - Press 1 Clear Freq Step 7 - Select the time you would like to reporting to clear and start over again. The time is set by the hour on a 24 -hour clock i.e. 3 is 3am, 16 is 4pm.
Basic Paging Operation Guide The following are the most commonly used procedures for paging. Make sure that all rechargeable guest or staff pagers are not on the charging unit and all battery-operated pagers are turned on. Page Guest Pagers: Non-Alphanumeric (AdverTeaser, Coaster Call pagers) 1. Main screen displays – Guest #: - - - 2. Enter number assigned to guest at handout. 3. Press ENTER to send page. 4. Return guest pagers to charging unit after paging. Alphanumeric (Alphanumeric Coaster pager) 1.
All Staff Alpha Page: Page all staff pagers simultaneously. 1. Press STAFF. 2. Press 9-1-1 then ENTER. 3. Enter message number code (000-099). (see Canned Messages Table pg. 8). 4. Press ENTER to send page. OR 5. Choose F1 (V1), F2 (V2), F3 (V3) or F4 (Exit) for 1, 2 or 3 vibrations. All Staff SP4 Page: 1. Press STAFF. 2. Type 0-0-0 then ENTER. 3. Press F1 (YES) to send all page, or F4 (NO) to cancel. 4. Enter a message of 1-9. 5. Press ENTER to send the page. OR 6.
Canned Message Code Message 000 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 Long Range Systems Phone Call Sales Call Manager Customer Room Visitor Call Ext MTG Room Lane Aisle Void Stamps Change Station Machine Operator Emergency XX Minutes Tee Pro Shop 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 Starter Service drive Showroom Parked Call Voice Mail Dressing room Price check Department Cashier Office Table Winner Pickup Dock You have ma
Special Functions User Password All of the functions that adjust paging preferences are protected by a Password. • To reduce tampering with critical settings, the keypad is password protected. • The Password 56789 allows you to enter most restricted programming screens. • Press F4 at any menu to return to the Guest menu. Theft-Deterrent Function Theft deterrent is used to alert staff and guests that they are leaving the premises while still carrying the coaster/pager.
Tracking This function allows the host to monitor which Guest or Staff pager has been paged, and continues paging, based on a user defined interval and run time setting. The pager number is cleared on the keypad unit when run time is complete or when user clears the number by press the Function Key (F1-F4) under the number. To turn Tracking on (or off): Transmitter Tracking Screen 1. Press SETUP and enter Password. 2. Press F2 (DN) until screen displays 1) Tracking. 3. Select 1 (Tracking).
Interval The Interval defines how many seconds of time passes between pages. The default Interval is 10 seconds. The Interval can be set from 10-255 seconds. To set the Interval 1. Press SETUP and enter Password. 2. Press 1) system. 3. Press F2 (DN) until display shows 1) Tracking. 4. Press 2. 5. Select 3) Interval. 6. Type in a new time, in seconds, and press ENTER.
Paging Groups 1. Enter the number for the pager or the group. • If only paging staff pagers and have the transmitter default set to Pager, enter the pager or group number directly. • If paging, default is set to Guest, press Staff before entering the pager or group number. 2. Enter the message to send. 3. Press ENTER. To Turn Group Paging On/Off 1. Press SETUP and enter the Password. 2. Press 1 (System). 3. Press F2 (DN) until display shows 1) POCSAG. 4.
7. If select ON, select for the sensor to set as: • Press F4 for Normally Closed (this is the default setting). • Press F1 for Normally Open. 8. Enter the pager number that will be pager when this event occurs (Pager Num = - - - - ) and press ENTER. 9. Enter a User Message: • Press F2 to create a new message, use the 1-9 keys to enter the text, and then press ENTER to Save. • Press F1 to edit the current message. 10. Select paging type mode - F1 (STAFF), F4 (GUEST). 11. Press F4 to EXIT.
Set Alarms This function is used to set the transmitter to page an individual or all STAFF pagers at a specific time or on a timed interval. The transmitter can send 10 different time alarms or periodic alarms. Alarms may be set to page a specific pager (or all pagers) or cell phone at a specific time every day. To make an alarm contact the manager’s cell phone, this function requires Network Enabled, cell phone paging ON, a manager cell phone number mapped, and a valid account. 1.
Feature Setup Procedures User Password All of the functions that adjust paging preferences are protected by a Password. • To reduce tampering with critical settings, the keypad is password protected. • The Password 56789 allows you to enter most restricted programming screens. • Press F4 at any menu to return to the Guest menu. Set Manager Password To change the Manager Password: 1. Press SETUP and enter Password. 2. Press F2 (DN). 3. Select 2) Manager Password. 4.
To turn Alphanumeric Guest Paging Vibration On or Off: Select 2) Alphanumeric Vibe. Press F1 (yes) to turn Alphanumeric Vibration On of F2 (No) for Off. Manager Pager - Select: 1) Vibe 1 time. 2) Vibe 2 times. 3) Vibe 3 times. F2 (ON) 1) Vibe continuously. 2) Vibe/Beep 1 time. 3) Vibe/Beep 2 times. F2 (ON) 1) Vibe/Beep 3 times. 2) Beep 3 times. 3) Beep continuously.
Set to Page Staff or Guest Pagers In cases where the unit will always be paging staff pagers, the transmitter default can be set to page either Guest or Staff pagers. Factory default is Guest: 1. Press SETUP and enter Password. 2. Select 1 (1: Default Mode). 3. Select 1 (Guest Paging) for guest pager or 2 (Staff Paging) for staff pager.
Setting Time and Date for Connect Transmitter Set Date: 1. Press SETUP and press 1) System enter Password. 2. Press 3) Date/Time. 3. Press 3) Set Date. 4. Enter Date (MM/DD/YY) (e.g. March 11, 2010 = 03/11/10) and press ENTER. Set Time: 1. Press SETUP and enter Password. 2. Press 3) Date/Time. 3. Press F2 (DN). 4. Press 1) Set Time. 5. Enter Time (--:--) (e.g. 08:30) and select F1 (AM ) or F2 (PM). Time Format: 1. Press SETUP and enter Password. 2. Press 3) Date/Time. 3. Press 2) Time Format. 4.
Repeat Delay When using a repeater, it may be necessary to add a delay between pages when paging multiple pagers to allow the repeater time to repeat the signal and detect the next one. To add repeat delay: 1. Press SETUP. 2. Enter Password. 3. Press 1) System. 4. Press F2 (DN) until the display shows 2) Repeat Delay. 5. Press 2 (2: Repeat Delay). 6. Select F1 (Yes) to enable or F4 (No) to disable. Note: If Repeat Delay is enabled, Anti-Theft will be disabled.
Guest Message The Guest Message is the default canned message sent to Guest Alpha Pagers. To change the message. 1. Press SETUP and enter Password. 2. Press 1 for 1) System. 3. Press F2 (DN) until 1)POCSAG-> is displayed. 4. Press 1 for 1)POCSAG->. 5. Press 3 for 3) Guest Message. 6. Type a number 00-99 for selected canned message and press ENTER. Note: See pg. 16 for Creating Alphanumeric Messages.
Using Canned Messages in Staff and Guest Display Prompt The user has the option of how the Canned Message can be used as part of the Guest or Staff Display Prompt. Default Canned The user can type and edit the message, but the message starts with a precanned message. 1. Press SETUP and enter Password. 2. Press 1 (System). 3. Press F2 (DN) until screen shows 1 (POCSAG). 4. Press 1 (POCSAG). 5. Press F2 (DN) until screen shows 1 (Msg Editing). 6. Press 1 (Msg Editing). 7. Select Guest or Staff 8.
Freeform Message The display will allow the user to input any message using the 0-9 keys. 1. Press SETUP and enter Password. 2. Press 1 (System). 3. Press F2 (DN) until screen shows 1 (POCSAG). 4. Press 1 (POCSAG). 5. Press F2 (DN) until screen shows 1 (Msg Editing). 6. Press 1 (Msg Editing). 7. Select Guest or Staff 8. Press F2 (Down) 9. Press 1) Freeform Append Message The display will show the default canned message and the user can only enter numbers after the message in the display prompt.
Alpha Pager Communication Baud Rate LRS Alpha Pagers use a 1200 bit per Second Baud Rate as the default communication Baud Rate. In scenarios where this is required to be changed to 512-2400 BPS. 1. Contact LRS first for accesss code. 2. Press Setup and enter LRS Password. 3. Press 1 (System). 4. Press F2 (DN) until screen shows 1) POCSAG. 5. Press 1 (1: POCSAG). 6. Press F2 (DN) untill screen shows 1) OTA Baud Rate. 7. Press 1) OTA Baud Rate. 8. Select new Baud Rate.
Maintenance Functions Caution: The following features are not normally adjusted unless directed by LRS. Paging Types in Mixed Systems When using different types of pagers, be sure that alphanumeric pagers are numbered higher than the non-alphanumeric pagers. Setting Crossover Points This function is used to set the crossover points where non-alphanumeric end and alphanumeric pagers begin. Crossover points must be set using the following rules: The default crossover point for Staff Pagers is 50.
Adjust Transmit Power The range may be increased or decreased from the transmitter by adjusting the transmit power level. The power levels are 1 through 5. Default from the factory is power level 3. Reset only by direction from LRS. To set the power level: 1. Press SETUP and enter Password. 2. Press 1) System, press F2 (DN) until the display shows 3) Transmit Power. 5. Press 3 (3:Transmit Power). 6. Set the required power level (from 1 through 5). 7. Press ENTER.
Run Locate Mode Run locate is used to immediately locate any misplaced coasters around the restaurants (ideal during closing hours). When activated: • A signal is sent out to ALL guest pagers. • Pagers will Beep or Flash until returned to charging unit or batteries removed. To activate 1. Press SETUP and enter Password. 2. Press 3 (OTHER). 3. Choose 3 (Locate Pagers). 4. Press ENTER to begin locating pagers.
Step 2 1. Disconnect power to the Connect Transmitter. 2. Connect the CAT-5 cable to the Ethernet port. 3. Re-connect power to the Connect Transmitter. 4. Press SETUP and enter Password. 5. Press 1) System. 6. Press 2) LRS Connect. 7. Press 2) SMS Paging 8. Press 1) Enabled. 9. When asked to Enable SMS paging, press F1 (Yes) or F4 (No). Step 3 1. Press 2) Country Code. 2. Press F2 (DN) until you reach the appropirate country code Only the country code for the country you are in can be selected.
Programming Pagers Pager numbering and mode setup is used to renumber or set up individual pagers. Note: Be sure to refer back to “Paging Types in Mixed Systems” section to ensure that pagers are programmed using appropriate crossover points. Individual Pagers Note: Rechargeable pagers can have their System ID’s changed or their vibration turned on or off as a group. 1. Press SETUP and enter Password. 2. Press F2 (DN). 3. Press 1 (1: Program). 5. Press 1 (1: Prg Pager). 7.
2. Complete the steps for programming “individual Pagers”. 3. At the Select Type menu, press 1 (1: Guest Pagers). Screen View of ECHO ON 4. Enter Pager Number and press ENTER. 5. Remove the coaster from the charger. 6. When flashing stops, press ENTER. 7. The pager will beep four times to indicate it is being programmed and the screen will display: Example: System ID = 0, Pager ID Number = 99, All Page = 911 • [0]123 prg Single • [0]911 prg All Page • [0]0 prg System 8.
9. The Pager will beep three times to indicate it is being programmed and the screen will display: Example: System ID = 0, Pager ID Number = 99, All Page = 911 • Prg C1: [0]99 • Prg C2: [0]911 • Prg C3: [0]0 10. Return the Pager to the Charger when Programming is complete. 11. Repeat Steps 2 through 10 for the remaining Pagers. 12. When finished, remove Pagers from the Charger and Page each one. 13. Reprogram any Pagers that do not page.
8. The Pager will beep three times and aditional beeps for each Group Number and Group Name assigned. Example: System ID = 0, Pager ID Number = 99, All Page = 911, Group = 1, 2 [Group numbers will display across the screen as you enter them] • Prg Single [0]99 • Prg All Page [0]911 • Prg System [0]0 • Group [1] 1 • Group [2] 2 9. Return the Pager to the Charger when done (If rechargeable). 10. Repeat steps 2 through 8 for the remaining Pagers. 11.
3 (3: Transmit Key) to send the current encryption key to pagers. • Follow instructions on display. • Turn the pager off then on. • When it stops vibrating, press ENTER. Note: more than 1 pager can be encrypted at once. • The unit will wait 5 seconds and send out the signal. • The screen will display “prg encryption none” (or 128 bit key) then “Transmitting Key”. • Continue this procedure with the remaining pagers.
Wait Reducer Wait Reducer Mode allows the Connect Transmitter to wirelessly receive table updates from the T13C Handheld Transmitter(sold separately) and communicate those updates to a third party table management solution. Note: Requires Network connection enabled. To Enable: 1. Press Setup 2. Enter Access Code 3. Press 1 (System) 4. Press F2 (Down) until screen displays 3) Wait Reducer 5. Select 3 (Wait Reducer) 6.
Screen View of ECHO ON 10. You are now ready to use the interface. Note: At any time, use the STAT command to view any changes. Set Restaurant ID This must be set correctly to page pagers. To set the Restaurant ID, type RID,x and press ENTER twice. X is the Restaurant ID. Example: To set an ID of 2, type RID,2 and press ENTER twice.
Repeat Delay To turn ON Repeat Delay, type RPTDLY,1 and press ENTER twice. To turn OFF Repeat Delay, type RPTDLY,0 and press ENTER twice. Example Repeat Delay ON Staus View Showing Repeat Delay ON High Power Setting To change the Power Setting, type HWPR,x and press ENTER twice. X is the Power Setting, a value of 1 to 4. Example: To set a Power Setting of 3, type HWPR,3 and press ENTER twice..
RF Baud Rate The RF Baud Rate is the speed at which data is sent to Alpha Numeric Pagers To change the Baud Rate, type RFBAUD,x and press ENTER twice. X is the value of the Baud Rate, at 512, 1200, or 2400. The default Baud Rate of Alpha Numeric Pagers is 1200. If the rate on the transmitter is changed, the rate of the Alpha Numeric Pagers will also need to be changed.
Repeater Function Repeat pages Mode allows the LRS Connect Transmitter to receive pages from another LRS transmitter, and “retransmit” them to increase the on-site coverage to pagers. To enable the repeater function ON or OFF. 1. Press Setup and enter Password. 2. Press 1 (SYSTEM). 3. Press F2 (DN) until screen shows 1) Repeat Pages. 4. Press 1. 5. Press F1 (Yes) to turn on, or F4 (NO) to turn off.
System Specifications Transmitter Required voltage: One 110/220V outlet for the pager keypad. Operating Frequency: 467.750 MHz Operating Range: Dependent upon pagers used, topography and environment. Battery Powered Pagers Required voltage: One AAA Alkaline battery for the pager. Rechargeable Pagers Required Voltage: (1) 110/220V outlets for pager charging base Battery Type: Nickel Metal Hydride (NiMH). Rechargeable. Lifetime of Batteries: Approximately 3-5 years. (depending on usage).
Troubleshooting Display Shows Nothing Be sure power supply is plugged in. • If yes – Be sure power supply is good. Substitute the transmitter power supply with the charger supply. – Be sure the outlet circuit is on. – Unplug and re-plug a few times to be sure the unit doesn’t need a reset. • If no – plug it in. Remedy If power supply is good call LRS to troubleshoot further. If power supply is bad call LRS to order a power supply.
Service Questions and Answers Should your paging system ever fail or should you need additional paging equipment, call Long Range Systems at (800) 437-4996 or (214) 553-5308 (24/7 days a week) For weekend or night emergencies: • Long Range Systems has 24/7 live technical support available. • Please keep in mind that options are limited over the weekend.
Power On/Off Set ON (if unit is off) 1. Press and hold Scroll Up until YES/NO shows. 2. At “Power ON?” use UP (or DN) Scroll button to select YES 3. Press Read/Select button to set Set OFF 1. Using the UP (or DN) scroll button scroll until display shows “Power OFF?” 2. Press Read/Select button to set power on/off 3. At “Power OFF?” screen, use UP (or DN) Scroll button to select YES 4.
Auto ON/OFF 1. Using the UP (or DN) scroll button scroll until display shows “Auto ON/OFF”. 2. Press Read/Select to set auto on/off. 3. Use the UP (or DN) scroll button to select On or Off. 4. Press UP (or DN) scroll button to set on/off time and press Read/Select to move through the segments. Set Key Tone On/Off 1. Using the UP (or DN) scroll button scroll until display shows “Set Key Tone”. 2. Press Read/Select to set key tone on/off. 3. Use the UP (or DN) scroll button to select On or Off. 4.
Using the Star Pager Charging Any rechargeable pager will require use of an LRS charger. 1. Place the pager in the charger. 2. Allow unit to fully charge overnight. 3. Remove from charger, and pager will vibrate and light all lights as a verification that it is working. 4. Replace the pager in the charger at the end of each day. • Star Pagers uses the charger 9 (CH-R9) Programming To program the pager see pg.
The pagers all use different chargers: • Coasters use the Charger 8 (CH-R8). • AdverTeasers and Star Pagers use the Charger 9 (CH-R9). • Guest Pager (RX-CS6) and Guest Pager Pro (RX-CS7) use the Charger 8 (CH-R8). Programming To program the pager see pg. 27 Using Alphanumeric Coaster Guest Pagers Charging Any Alphanumeric Coaster pager will require use of an LRS coaster charger. 1. Place the pager in the charger. 15 pagers at a time on a Charger. 2. Allow unit to charge fully overnight. 3.
Cleaning & Charging Instructions For LRS Paging Equipment Cleaning: LRS pagers are made from industrial-strength, polycarbonate material. However, this material is susceptible to hairline cracking if non-approved cleaners are used. When cleaning LRS pagers, we recommend only using ISOPROPYL ALCOHOL-BASED CLEANERS. To clean the equipment: 1. Take a clean rag and an isopropyl-alcohol based cleaner. 2. Soak the clean rag with the isopropyl alcohol cleaner. 3. Wipe down the pagers or equipment.
FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Warranty Long Range Systems, LLC (LRS) provides a one-year limited warranty on Complete Systems. We warranty your system against defects in materials and workmanship that occur under ordinary use for one year from the original ship date. Warranty does not include damage to the product resulting from accident, natural disasters, misuse, improper electrical connection, or failure to charge the product within 30 days of receipt.
TERMS & CONDITIONS G E N E R A L T E R MS AND C O NDI TIONS FOR LONG RA NGE SYS TEMS, LLC ( FO R P U R C HASE R S) These general terms and conditions (“General Terms and Conditions”) govern all persons (“Purchasers”) that purchase or license equipment, software, firmware, and/or services (collectively “Deliverables”) from Long Range Systems, LLC (“LRS”). Limited Software Use License.
other duty or obligation. LRS will in no event be liable for any lost profit or any other type of consequential damage. Confidentiality. The Deliverables and all computer systems that deliver any portion of them contain confidential trade secret information. Purchaser shall not attempt to reverse engineer any portion of the Deliverables or such computer systems, such as to decompile any portion of the Software, nor aid anyone else in doing so. Intellectual Property.
the right to any benefit that is provided under these General Terms and Conditions or any agreement that incorporates them. Merger. Except as otherwise specifically set forth herein, these General Terms and Conditions, and any agreement that incorporates them, supersede any oral or other representation that may have been made about these General Terms and Conditions, any agreement that incorporates them, or any of the Deliverables.