LoJack Early WarningTM REGISTRATION REQUIRED TO ACTIVATE SYSTEM! (see instructions inside)
IF YOUR MOTORCYCLE IS STOLEN Follow these steps: 1. REPORT THEFT – Immediately report the theft to the police in the city/town where the motorcycle was stolen. 2. VERIFY VIN – Ensure the Vehicle Identification Number (VIN) listed on the stolen vehicle report provided to the police is correct and sign the report. (Your motorcycle’s VIN is located on your state motorcycle registration and on your LoJack Identification Card.
Welcome ........................................................ 1 Overview ..................................................... 3-4 Registration .................................................... 5 Maintenance ............................................... 7-8 Coverage Areas ........................................ 9-10 Questions & Answers ...............................11-14 Warranty.................................................. 15-17 User Agreement ......................................
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We would like to take this opportunity to welcome you and offer our congratulations on your purchase of the LoJack Early Warning Recovery System.You’ve made a very smart investment to protect your motorcycle. LoJack is the only stolen vehicle recovery system used in partnership with the police. Over the past 20 years, police have recovered more than 90 percent of stolen vehicles equipped with LoJack – more than 180,000 vehicles worldwide.
LOJACK EARLY WARNING RECOVERY SYSTEM OVERVIEW Your Early Warning feature and your LoJack Stolen Vehicle Recovery System work together to detect whether your motorcycle has been operated without your permission. LOJACK EARLY WARNING COMPONENTS LoJack System Motion Sensor Your Early Warning System includes a LoJack Stolen Vehicle Recovery System. LoJack is now hidden on your motorcycle. If your motorcycle is reported stolen, the police will activate LoJack.
OPERATION Driving Without the Early Warning Key Pass • Should your motorcycle be moved without the Key Pass present, you will be contacted at the numbers and/or email addresses you provided. If there is no answer or a busy signal, LoJack will continue to try to contact you for up to 24 hours. • Early Warning notification will only occur if the motorcycle is moved or riden some distance without the Key Pass.
REGISTERING LOJACK EARLY WARNING REGISTRATION • You must register LoJack Early Warning for it to be operational. • Registering online is the fastest and easiest way to register LoJack Early Warning (www.lojack.com). If you do not have access to a computer or the web, you can also register by calling LoJack Customer Service at 1-888-334-8712, 24 hours a day, 7 days a week.
REGISTER 1-888-334-8712 • www.lojack.
MAINTENANCE LOJACK EARLY WARNING INSPECTION EARLY WARNING KEY PASS After the initial warranty period (two years), LoJack recommends an inspection of your LoJack Early Warning, to ensure proper performance. General You can schedule this inspection by contacting your LoJack authorized motorcycle dealer or by calling 1-888-334-8712 to find the name of an authorized LoJack dealer in your area. Any additional cost of repairs or replacement components is not included in the inspection cost.
2 3 4 1. Remove Rubber Boot. 4. Replace Battery Slide the rubber boot off of the Key Pass. Insert a new battery into the battery holder. The battery MUST be installed with the + sign facing up. Slide the battery into the holder. The red light on the face of the Key Pass should flash several times immediately after properly installing a battery. 2. Open Key Pass Insert a small coin into the indented slot on the side of the case. Gently pry apart the two halves of the Key Pass.
COVERAGE AREAS LoJack Early Warning Recovery System service is available in all or a substantial portion of each of the following counties, based on population density, geography and distribution of police tracking computers: 9 STATE COUNTIES COVERED Arizona Maricopa, Pima, Pinal, Santa Cruz California Alameda, Contra Costa, Fresno, Imperial, Kern, Kings, Los Angeles, Madera, Marin, Merced, Napa, Orange, Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, San Mateo, S
COUNTIES COVERED Nevada Clark New Hampshire Hillsborough, Rockingham New Jersey All counties New York Bronx, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester North Carolina Alamance, Cabarrus, Cumberland, Davidson, Davie, Durham, Forsyth, Gaston, Guilford, Harnett, Hoke, Johnston, Mecklenburg, Orange, Randolph, Rowan, Union, Wake Ohio Cuyahoga, Delaware, Franklin, Geauga, Lake, Licking, Lorain, Madison, Medina, Summit, Union Oregon Clackamas, Marion, Mu
QUESTIONS & ANSWERS How does LoJack Early Warning work? What if I miss the Early Warning call? If your motorcycle is riden without the Early Warning Key Pass, you will receive Early Warning notification to all the points of contact you provided during registration. If you miss the call and have an answering machine or voice mail, an Early Warning notification message will be left.
No, by registering for Early Warning, you are automatically registered for LoJack. You do not need to register twice. Will I get spam if I provide you with my e-mail address when I register? No, we do not share your contact information with other companies, and you will not receive unsolicited e-mail or phone calls by providing this information when you register LoJack Early Warning.
QUESTIONS & ANSWERS, cont’d. How much power does the LoJack unit drain from my battery? One milliamp on average. What if I store my motorcycle for the winter or don’t ride it for several days/weeks/months? LoJack recommends that all motorcycles that have a LoJack installed also have some type of battery maintenance device such as a smart charger or trickle charger installed to maintain your battery during long periods when you are not riding.
The LoJack System is hidden in one of several places within your motorcycle. For security purposes, we do not disclose the location of the LoJack System to anyone, not even to the owner of the motorcycle. What happens when I sell my motorcycle? Can I transfer my LoJack Early Warning to my new motorcycle? Your LoJack Early Warning is not transferable from motorcycle to motorcycle as the serial number on your system is registered to the 17-digit VIN of your motorcycle.
LIMITED PURCHASER’S WARRANTY LOJACK EARLY WARNING LIMITED WARRANTY Limited Parts and Labor Warranty — We warrant that if the LoJack unit or LoJack unit with LoJack Early Warning feature which is installed on your motorcycle (exclusive of backup battery system and LoJack Early Warning Key Pass), proves to be defective in material or workmanship within two (2) years from the date of installation, we will, at our option, either replace such LoJack product or products, or will provide without charge the labor a
LIMITED PURCHASER’S WARRANTY Upon recovery of a stolen LoJack-equipped motorcycle, LoJack Corporation may, at its option, require a physical inspection of the LoJack unit, other LoJack products and the motorcycle to verify working condition and revalidate this warranty. A LoJack-equipped motorcycle which has been stolen and recovered shall not qualify for the LoJack Limited Recovery Warranty unless the LoJack unit has been inspected and the warranty has been revalidated by a LoJack quality control manager.
LIMITED PURCHASER’S WARRANTY, cont’d. This warranty gives you specific legal rights, and you may also have other rights that may vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or do not allow disclaimers of implied warranties or limitations on the duration of implied warranties, so the above limitations or exclusions may not apply to you.
1-888-334-8712 • www.lojack.
LOJACK EARLY WARNING USER AGREEMENT This document (the “Agreement”) sets forth the terms and conditions upon which LoJack Corporation (“LoJack”) will provide LoJack Early Warning Services (the “Services”) to the purchaser of a LoJack unit with Early Warning feature (“Purchaser”). 1. Requirements and Limitations of Services 1.1 Services are available in the LoJack coverage area (see the LoJack Coverage Areas page for coverage as of the date of your Owner’s Manual, and see coverage information at www.lojack.
3.3 Termination.This Agreement shall continue until terminated in the manner provided below. 3.3.1 The Purchaser or LoJack may terminate this Agreement upon delivery of notice, oral or written at any time and for any reason. 3.3.2 Should the Purchaser fail to perform any of its obligations at the time and in the manner specified in this Agreement or under any other agreement between LoJack and the Purchaser, fail to comply with conditions and terms of service set forth in this Agreement or at www.lojack.
LOJACK EARLY WARNING USER AGREEMENT, cont’d. 6. Limitation of Liability 6.1 Notwithstanding anything contained herein, nonperformance hereunder by LoJack, or its suppliers, and dealers shall be excused if caused by act or omission of a third party service provider, emergency services provider, equipment failure, acts of God, strikes, equipment or facility shortage, any causes beyond LoJack’s control. 6.
1-888-334-8712 • www.lojack.
CHANGE OF ADDRESS FORM If your address has changed since you purchased your LoJack, please complete and return this form to LoJack. This helps us keep our records up-to-date and provide you with valuable information about service, maintenance and upgrades in the future. You can also furnish this information by visiting our Web site at www.lojack.com. Please indicate your PREVIOUS address. Please indicate your NEW address.
ADDITIONAL KEY PASS ORDER FORM 1. Complete the form to the right. 2. Mail this form to: LoJack Corporation Customer Service Center 90 Glacier Drive Westwood, MA 02090 3. Please allow 3-4 weeks for processing. For Customer Service, call us toll-free at 1-888-334-8712. Your LoJack Early Warning Key Pass will be mailed to your attention at the address provided on the form to the right. Yes! Send me ____ additional LoJack Early Warning Key Pass(es) at a cost of $69.95* each, plus appropriate local tax, and $5.
1-888-334-8712 WWW.LOJACK.