BH870 Wireless Bluetooth® Headset User’s Guide Logitech for Business USER MANUAL
Contents 1. Introduction...................................................................................................................5 2. Important Warnings and Safety Information.....................................................5 2.1 Read the Important Information Guide................................................................................................................... 5 2.2 Protecting your Hearing with SafeTone™....................................................................
6. Daily Use — Calling, Answering, and Hanging Up............................................13 6.1 Headset Controls and Indicators............................................................................................................................. 13 6.2 The Target Phone Concept.......................................................................................................................................... 14 6.3 How to Make a Call........................................................
8. Using the Travel Charger.........................................................................................27 8.1 Storing the Headset and USB Bluetooth Adapter......................................................................................... 27 8.2 Charging the Headset with the Travel Charger.............................................................................................. 27 8.3 Communicating with a PC..........................................................................
1. Introduction Thank you for purchasing the BH870 Wireless Bluetooth® Headset. We hope you will enjoy the headset’s wide range of features and will find it comfortable to wear and easy to use. The BH870 Headset provides compact and light-weight construction, touch-panel volume control, fast recharge, wideband audio, and a dual Noise Blackout™ microphone.
2.2 Protecting your Hearing with SafeTone™ WARNING! Because a headset is held firmly against your ear, sudden, loud sounds pose a potential hearing risk. Furthermore, the more you use a headset each day, a lower maximum volume is highly recommended to protect you against possible hearing loss. The BH870 Headset provides effective measures to protect you against hearing-loss risks. Please read the section that follows to learn more.
3. Product Overview 3.1 BH870 Headset Diagram 1. Multifunction button (answer/end call and other functions) 2. Touch panel for volume (by sliding finger) and mute control (by double-tapping) 3. Dual Noise Blackout microphone 4. Activity and status indicator (multicolor LED) 5. Earbud (with speaker) 6. Mount for ear-hook wearing-style attachment 7. Recharge and data interface 1 4 2 5 3 6 7 Figure 1: BH870 Headset as seen from the outer and inner sides, respectively 3.
3.3 Optional Accessories The following accessories for the BH870 Headset are available separately and are occasionally mentioned in the other chapters of this guide. You may have ordered one or more of these together with your headset. To order these accessories, please visit www.jabra.com. 1. Neckband 2. Car charge adapter 3. Replacement ear hooks/replacement earbuds 4. Travel kit (with the Travel Charger, car charger, USB Bluetooth Adapter, AC power adapter, and USB cable) 5.
Note: The charge time from either a PC or car cigarette-lighter socket is much longer than the charge time from an AC power outlet. Figure 4: Charging the headset 4.2 Assembling the Headset You can wear the BH870 headset in any of several wearing styles, including headband, ear hook, and neckband. The ear hook wearingstyle attachment and headband are included. The neckband is available separately.
Tip: If you use the ear hook, slide the attachment up or down until the headset fits comfortably to your ear. Remember that two different ear hooks are included. One is very flexible and can be moulded to any angle for an optimal fit. 4.3 Pairing the Headset with Your Mobile Phone To use Bluetooth, you must set up the wireless communication between the BH870 Headset and your mobile phone by pairing them. Pair the headset manually at any time using the procedure below. 1.
4. Your phone scans for nearby Bluetooth devices that are broadcasting themselves for pairing. Use your phone’s controls to identify and select the Jabra GO 6400 device. Your phone may also ask for the BH870 Headset’s pass code. The pass code is 0000 (four zeros). Jabra GO 5. Your phone attempts to connect to the BH870 Headset, and then it shows results. If the attempt fails, please try again.
- Slow-flashing green light The headset and USB Bluetooth Adapter are paired but not (yet) connected. Connection occurs automatically — as long as your headset is switched on and close by. The headset tries to connect periodically and indefinitely. When the light changes to constant green or yellow (see above), your headset is connected. - Constant blue light The headset and USB Bluetooth Adapter are not yet paired. The adapter is in pairing mode.
Note: It is important that you update both the USB Bluetooth Adapter firmware and the Logitech Bluetooth Headset firmware using the same firmware file (a Zip archive) to ensure that the two devices are using compatible firmware versions. Checking for Firmware Updates You can visit www.logitech.com/support/BH870 directly to find out whether firmware updates are available. Applying Firmware Updates To update the firmware in the USB Bluetooth Adapter, follow these steps: 1.
6. Daily Use — Calling, Answering, and Hanging Up 6.1 Headset Controls and Indicators The Multifunction Button This button is located near the back of the BH870 Headset. Through a combination of taps, double-taps, short presses, and long presses, you will be able to execute all of the most-needed functions, including answering a call, hanging up, switching between held calls, and more. See 6.1 Headset Controls and Signals in this guide for more information.
Voice-activated Mobile Phone Dialing This feature requires that your mobile phone supports the hands-free Bluetooth wireless technology profile. See your mobile phone’s documentation for details about how to set up voice-activated dialing and whether this feature is supported by Bluetooth. Figure 8: To use voice-activated dialing, tap the multifunction button and speak the appropriate voice tag To use voice-activated dialing with a mobile phone that supports it, do the following: 1.
6.4 How to Answer a Call To answer a call from any connected phone, do the following: 1. You will hear a ringtone from the ringing phone and/or headset. The ringtone played in the headset normally also indicates which phone is ringing (see 7.5 Headset Controls and Signals). The headset will usually switch the target phone to the one that is ringing. 2. Tap the multifunction button on the BH870 Headset. You can also answer a call using the native controls of your mobile phone or softphone.
2x Figure 12: Using the volume strip and mute control Note: Unique double-tones in the headset indicate that you have reached maximum or minimum volume. See also Headset Signal Tones in this guide. A unique double-tone indicates that microphone muting is active. This signal repeats occasionally until you unmute the microphone. If you end the call while the microphone is muted, it is automatically umuted the next time you place or answer a call. 6.
Note: You cannot manage call collision from the headset — though a double-tone sounds in the headset to indicate the incoming call — but you have the option to resolve the collision by ending the current active call. To do this, tap the headset multifunction button. The current call ends and a ringtone from the phone with the new call sounds in the headset. Tap again to answer the call in the usual way.
After connecting your headset to your computer, run the Jabra Control Center. Check to see if the Control Center offers settings for the Office Communicator and the Jabra softphone drivers as the default target for the button on your headset. If you use Office Communicator as your primary softphone, select “Office Communicator” in the Jabra Control Center. Note that the settings provided by the Jabra Control Center vary depending on which headset is connected to your computer.
Attaching a Head- or Neckband (Optional) To attach a head- or neckband, do the following: 1. Remove the current wearing-style attachment, if any. 2. Align the earbud and headset fitting with the matching holes on the head- or neckband, and press until it clicks into place. 3. Put on the headset and rotate the microphone until it is as close as possible to your mouth.
Tip: If you use the ear hook, slide the attachment up or down until the headset fits comfortably to your ear. Remember that two different ear hooks are included. One is very flexible and can be moulded to any angle for an optimal fit. 3. Audio Signal Tones The headset generates several types of soft signal tones to let you know when you have an incoming call, muted call, call on hold, low battery, or another type of event. It also responds each time you use the multifunction button. 4.
Function Tap DoubleTap Call the last number dialed on current target phone (supported softphones and mobile phones only) Reject incoming call (when already on a call) Press (hold 1-3 sec) Switch target phone (when no call is active) Power-on headset (when power is off ) Reject incoming call (when no call is active) Hold current call and switch to held or incoming call (supported softphones and mobile phones only) Long Press (hold 3-5 sec) Power-off headset (when power is on)
State or Event Tone Description Mic mute A quick medium tone, rest, and quick low tone; repeats occasionally Incoming softphone call A very fast, medium-pitch melody Incoming mobile phone call A very fast, low-pitch melody Incoming call on another phone while on call (call collision) Two short tones, played in quick succession, that repeat every time the ring signal is received by the base Incoming call on the same phone while on call (call waiting) Generated by the phone system Target changed t
Headset State Led When Battery Level Is Good Led When Battery Level Is Low Blue 200ms Off 4800ms Repeats for 60 seconds Same as for good battery level Green 300ms Off 300ms Green 300ms Off 300ms Green 300ms Off 1500ms Repeats for 60 seconds Red 100ms Off 500ms Red 100ms Off 500ms Red 100ms Off 1700ms Repeats indefinitely Blue 100ms Off 300ms Blue 100ms Off 2000ms Repeats indefinitely Red 100ms Off 300ms Red 100ms Off 2000ms Repeats indefinitely Blue 100ms Off 300ms Blue 100ms Off 1000ms Repeats ind
Headset State Fully charged in cradle Led When Battery Level Is Good Constant green Led When Battery Level Is Low N/A Table 5: Headset visual signals and their meanings 7.6 Battery Indicators and Recharge Battery indicators The headset indicates the current headset battery level, as follows: - The headset LED indicates, among other things, its battery and charging status; see the table above for details.
7.10 Narrowband vs. Wideband Audio The BH870 Headset supports both wideband and narrowband audio, but uses narrowband by default. In particular you should consider using wideband if you listen to music from your PC. Note: Wideband audio is only supported between the BH870 Headset and base for softphones or for streaming music from a PC. Wideband audio may slightly reduce the range of your headset. You are able to configure narrowband/wideband operation for each PC and softphone using the Jabra PC Suite.
After clearing the pairing table you must re-pair the headset to each relevant device. See 7.4 Using the Headset with Other Bluetooth Devices for details. 8. Using the Travel Charger The USB Bluetooth Adapter and Travel Charger are included with the BH870 Headset. They are also available as accessories. This section explains how to use the Travel Charger. See also 3. Product Overview for detailed diagrams. 8.
The USB Bluetooth Adapter and Travel Charger are included with the BH870 Headset. They are available as accessories. This section explains how to use the USB Bluetooth Adapter. See also 3. Product Overview for detailed diagrams. 9.1 USB Bluetooth Adapter Diagram 1. Activity indicators (LEDs) 2. USB plug 3. Multifunction button 2 1 3 0 5 K3 LIN Figure 18: USB Bluetooth Adapter 9.
Figure 19: BH870 Headset paired with both a mobile phone and the USB Bluetooth Adapter 9.4 USB Bluetooth Adapter Visual Indicators The USB Bluetooth Adapter includes a pair of closely spaced LEDs, which light in various colors and patterns to indicate the status of the adapter and its connections. These are summarized in the table below.
The table below summarizes all of the control possibilities presented by the multifunction button (MFB). Function Tap Toggle between MS OC softphone mode and standard softphone mode (only during the first three seconds after you plug in the adapter) Press (hold 1-3 sec) Enter pairing mode (when not in pairing mode) Cancel pairing (when already in pairing mode) Table 7: Control possibilities presented by the multifunction button 10.
Q I hear a low noise in the headset when there is silence at the other end? A Your headset is probably using one of the highest volume settings. Decrease the speaker volume on the headset by sliding your finger down the touch-sensitive panel on the side of the headset. Q I can’t hear sound or listen to music from my PC in my headset.
Tones to indicate incoming calls, low battery, volume level, microphone muting, and other events; target phone can be indicated by English voice tag or target-specific melody Bluetooth version: BT 2.1 Bluetooth range: Up to 100m when paired with a Bluetooth wireless technology Class 1 device; up to 25m when paired with a Bluetooth wireless technology Class 2 device Bluetooth profiles: Headset (HSP 1.1), hands-free (HFP 1.5), device identification (DIP 1.
Other wearing-style attachments are made of plastic and contain no known allergens. The leatherette ear cushions do not contain vinyl. The products contain no natural rubber, nickel, or chrome that can come into contact with users’ skin. 11.5 USB Bluetooth Adapter Dimensions: 18.5mm x 53mm x 7.7mm Operating environment: -10˚C to +60˚C; Up to 95% RH non-condensing PC connection: Standard USB Bluetooth version: BT 2.
11.8 Certifications and Safety Approvals CE This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, Logitech declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www.logitech.com/support/BH870.
DSP Digital Signal Processing. Firmware The software that is embedded in a hardware device, for example the BH870 Headset or base. Hookswitch The control mechanism that answers and hangs up a call on a telephone. When you place the handset in the telephone cradle, it depresses the switch hook’s button and hangs up (puts the phone “on hook”).
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