Getting Started
Copyright and License Understanding hard disk drive space The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table of contents 1 Getting information 2 Setting up your computer Protecting your computer ......................................................................... 3 Guidelines for installing software and hardware devices ............................. 4 Connecting to the Internet ........................................................................ 4 Transferring files and settings to your new computer ................................... 5 3 Troubleshooting and maintenance Computer does not start .....
iv ENWW
1 Getting information Type of information Where to find ● Set up your computer. Setup poster included with your computer. ● See how-to videos about using the features of your computer. Visit www.hp.com/supportvideos (English only) ● Use the computer. Getting Started (this guide) ● Connect to the Internet. ● Recover factory settings. ● Learn how to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 password information.
Type of information Where to find ● PC Help & Tools folder ● Get special utilities for computer owners. Maintain your computer. Click the Start button, click All Programs, and then click PC Help & Tools. HP Support Assistant — Maintains your computer performance and resolve problems faster by using automated updates, onboard diagnostics, and guided assistance. Click the Start button, click All Programs, click HP, and then click HP Support Assistant. ● Find ergonomic information.
2 Setting up your computer ❑ Follow the steps on the setup poster included with your computer. ❑ Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it. ❑ Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device.
NOTE: Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. Guidelines for installing software and hardware devices After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for your computer. Follow the software manufacturer's directions to install the new software.
Transferring files and settings to your new computer You can copy files from another computer to your new computer by using CDs or DVDs, memory sticks, and external hard drives. You can also use Windows Easy Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to the new computer.
Symptom Possible solution Test the wall outlet by connecting a different electrical device to it. Computer seems to be locked up and is not responding. Use the Windows Task Manager to close any programs not responding, or restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Click Start Task Manager. 3. Select the program that is not responding, and then click End Task. If closing programs does not work, restart the computer: 1.
Symptom Possible solution Screen is blank. Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or the Esc key on the keyboard, to resume from Sleep mode. Press the On button to turn on the computer. Inspect the monitor video connector for bent pins: Images on the screen are too large or too small, or the images are fuzzy. NOTE: ● If any of the pins are bent, replace the monitor connector cable.
Symptom Possible solution Cursor does not respond to mouse movement. Use the keyboard to save changes in all open programs, and then restart your computer: Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. 1. Press the Alt+Tab keys simultaneously to navigate to an open program. 2. Press the Ctrl+S key simultaneously to save your changes in the selected program (Ctrl +S is the keyboard shortcut for Save on most—not all—programs). 3.
Symptom Possible solution The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your models might vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices. 1. Unplug the receiver from a USB connector on the computer, and then reconnect it. Your computer model might have a connector dedicated to the receiver.
Symptom Possible solution No sound is produced. For Windows 7: 1. Click the Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. If you use an HDMI connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to hear sound during the initial setup of the computer.
Symptom Possible solution Run the wireless setup wizard: 1. Click the Start button, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up a connection or network to open the wizard, and then follow the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer.
Updating drivers A driver is a software program that enables your computer to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1. Click the Start button. 2. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3.
To add restore points manually: 1. Close all open programs. 2. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for which you want to create a restore point. 4. Click Create, and then follow the onscreen instructions.
To reinstall a program using the Recovery Manager: 1. Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Click Software Program Reinstallation, and then click Next at the Welcome screen. 3. Choose the program you want to install, click Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step.
As needed Backing up your data Use CD or DVD recording software that is installed on your computer to create (or “burn”) backup discs of important information, including personal files, e-mail messages, and Web site bookmarks. You can also move data to an external hard disk drive. Keeping the computer free of dust, dirt, and heat Keeping your computer system free of dust, dirt, and heat will prolong its life.
System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on media included in the computer accessory box, and any software programs you installed after purchase.
If the computer is working and Windows 7 is responding, use these steps to perform a System Recovery. 1. Turn off the computer. 2. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 3. Turn on the computer. 4. Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue. 5. Under I need help immediately, click System Recovery. 6.
System Recovery from recovery discs CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc. To create recovery discs, see Recovery discs on page 18. To perform a System Recovery using recovery discs: 1. If the computer is working, create a backup DVD containing all the data files you want to save, and then remove the backup disc from the drive tray. 2. Insert recovery disc #1 into the DVD drive tray, and close the tray. 3.
Choosing recovery discs ● To create recovery discs, your computer must have a DVD writer, and you must use only high-quality blank DVD +R or DVD-R discs. NOTE: You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to create recovery discs. ● Use high-quality discs to create your set of recovery discs. It is normal for discs to be rejected if they are not defect-free. You will be prompted to insert a new blank disc to try again.
The power to make a change Thank you for your purchase. HP is dedicated to producing the highest quality, best performing, and easiest to use computers in the world. HP also designed this product with the environment in mind. But to reduce its impact even further, we need your help. Let’s work together to make a change. How you can help What we do Recycle your old computer. We design with the environment in mind. Disposing of electronic waste responsibly has been an HP priority for more than 20 years.
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
© Copyright 2006–2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Book This guide provides safety and regulatory information that is compliant with U.S., Canadian, and International regulations for Desktops, Thin Clients, and Personal Workstations. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Book ENWW
Table of contents 1 Safety Notices Important Safety Information ................................................................................................................ 1 Installation Conditions .......................................................................................................................... 2 Battery Replacement Notice .................................................................................................................
Note to CATV System Installer .......................................................................................... 12 Electromagnetic Compatibility Notices ............................................................................................... 12 Federal Communications Commission Notice ................................................................... 12 Modifications ..................................................................................................... 12 Cables .............
1 Safety Notices Important Safety Information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at www.hp.com/ergo and on the Documentation CD that is included with the product.
Installation Conditions See installation instructions before connecting this equipment to the input supply. WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment.
Headset and Earphone Volume Level Notice WARNING! Listening to music at high volume levels and for extended durations can damage one’s hearing. To reduce the risk of hearing damage, lower the volume to a safe, comfortable level and reduce the amount of time listening at high levels. For your own safety, before using headsets or earphones, always reset the volume. Some headphones are louder than other headphones, even if the volume control setting is the same.
Compliance with International Regulations All systems equipped with CD-ROM drives comply with appropriate safety standards including IEC 825. Laser Product Label The following label or equivalent is located on the surface of laser products: This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in the product. If you have an LS-120 drive or an LS-260 drive, this label is located next to the Class 1 Laser Product label on the system.
Sweden Apparaten skall anslutas till jordat uttag, när den ansluts till ett nätverk. Power Supply Requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage.
Pinch Hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts.
2 Regulatory Agency Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). The RMN can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this RMN. The RMN should not be confused with the marketing name or model number of the product.
U.S. Modem Statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C.
Canadian Modem Statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0.
Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device.
TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges.
Note to CATV System Installer This reminder is provided to call the CATV systems installer’s attention to section 820-93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical.
Declaration of Conformity for Products Marked with the FCC Logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. For questions regarding the product, contact: Hewlett-Packard Company P.O.
Brazilian Notice Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. CAUTION: A alimentação de energia é predefinida para 220/230Vv. Se você possuir tomada elétrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tensão correta.
Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Le fonctionnement des périphériques sans fil est soumis à deux conditions. La première est que le périphérique sans fil ne doit pas causer d'interférence. La seconde est que le périphérique sans fil doit supporter toutes les interférences reçues, y compris les interférences qui pourraient entraîner un mauvais fonctionnement.
European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: ● Low Voltage Directive 2006/95/EC ● EMC Directive 2004/108/EC ● EuP Directive 2005/32/EC where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Products with 2.4-GHz Wireless LAN Devices France For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product may be used indoors for the entire 2400-2483.5 MHz frequency band (channels 1-13). For outdoor use, only 2400-2454 MHz frequency band (channels 1-9) may be used. For the latest requirements, see http://www.arcep.fr.
Japanese Notice この装置は、クラス B 情報技術装置です。この装置は、家 庭環境で使用することを目的としています が、この装置が ラジオやテレビジョン受信機に近接して使用されると、受 信障害を引き起こすこと があります。取扱説明書に従って 正しい取り扱いをして下さい。 VCCI-B Wireless LAN 802.11b devices Wireless LAN 802.
NCC Notice Environmental Agency Notices Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
ENERGY STAR Qualification (select models only) NOTE: This section applies only to products bearing the Energy Star logo. HP computers marked with the ENERGY STAR logo follow the applicable U.S. Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA.
NOTE: ENERGY STAR is not supported on Linux or FreeDOS Desktop PCs. ENERGY STAR is not supported on Linux workstations. If it is necessary to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore. To verify the factory default power settings for your computer, select Start > Control Panel, and then double-click Power Options.
Chinese Restriction of Hazardous Substances (RoHS) ᴹ∂ᴹᇣ⢙䍘઼ݳ㍐৺ަਜ਼䟿㺘 ṩᦞѝഭⲴlj⭥ᆀؑӗ૱⊑ḃ᧗ࡦ㇑⨶࣎⌅NJ ѱᶵ ༺⨼ಞૂ ᮙ✣ಞ ᆎᶗ I/O PCAs ⭫Ⓠ 䭤ⴎ 啖ḽ ᵰ ެԌ 伄 䜞 ཌ䜞։ 䰻䈱䇴༽ ཌ䜞䇴༽ ⭫㔼 ⺢ⴎ傧ࣞಞ ᱴ⽰ኅ O: 㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞൞䈛䜞Ԭᡶᴿൽ䍞ᶆᯏѣⲺ䠅ൽ൞SJ/T11363-2006 ḽ㿺ᇐⲺ䲆䠅㾷≸ԛсȾ X: 㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞㠩ቇ൞䈛䜞ԬⲺḆжൽ䍞ᶆᯏѣⲺ䠅䎻࠰ SJ/T11363-2006 ḽ㿺ᇐⲺ䲆䠅㾷≸Ⱦ 㺞ѣḽᴿćXĈ Ⲻᡶᴿ䜞Ԭ䜳ㅜਾ⅝ⴕRoHS⌋㿺 ć⅝⍨䇤Րૂ⅝ⴕ⨼ӁՐ 2003ᒪ1ᴾ27ᰛީӄ⭫ᆆ⭫ಞ䇴༽ѣ䲆ֵ⭞Ḇӑᴿᇩ⢟䍞Ⲻ2002/95/EC ਭԚĈȾ ⌞φ⧥ֵؓ⭞ᵕ䲆Ⲻ৸㘹ḽ䇼ߩӄӝ↙ᑮᐛ֒Ⲻᓜૂ⒵ᓜㅿᶗԬȾ The Table of Toxic and Hazardous Substances/Elements and their Content as required by China's Management Metho
Table 2-2 Toxic and Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Motherboard, processor and heat sink X O O O O O Memory X O O O O O I/O PCAs X O O O O O Power supply X O O O O O Keyboard X O O O O O Mouse X O O O O O Chassis/Other X O O O O O Fans X O O O O O Internal/External Media Reading Devices X O O O O
Chinese Safety Notices Japanese Restriction of Hazardous Substances (RoHS) 2008 年、日本における製品含有表示方法、JISC0950 が公示されました。製造事業者は、2006 年 7 月１日 以降に販売される電気・電子機器の特定化学物質の含有に付きまして情報提供を義務付けられ ました。製品の部材表示に付きましては、 www.hp.com/go/jisc0950 を参照してください A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006.
German Acoustics Notice LpA is < 70dB(A) Schalldruckpegel LpA = kleiner 70 dB(A) Am Arbeitsplatz (operator position) Normaler Betrieb (normal operation) Nach ISO 7779:1999 (Typprüfung) ENWW German Acoustics Notice 25
