Owner’s Manual HW9315SMQR HW9315HSMQR IMPORTANT SAFETY INFORMATION: ety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Table of Contents IMPORTANT INSTRUCTIONS . . . . . . . . . . . . . . . . . 3 Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . .18 Replacement Parts . . . . . . . . . . . . . . . . . . . . . .
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before installing or using this heater. ⑤ Do not use outdoors. ⑥ To disconnect heater, turn controls to off, and then remove plug from outlet. ⑦ Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
IMPORTANT INSTRUCTIONS ⑫ Do not burn wood or other vibration and store so as to avoid damage. ⑬ Do not strike the front glass. WARNING: Remote control contains a small battery. Keep away from children. If swallowed, seek medical attention immediately. ⑭ cian should new circuits or outlets be required. ⑮ Always use properly grounded, fused and polarized outlets. ⑯ Disconnect all power supply before performing any cleaning, maintenance or relocation of the heater.
Fireplace Installation WARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of sons. WARNING: Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the to persons. WARNING: Do not attempt to wire your own new outlets or electric shock or injury to persons, always use a licensed electrician.
Fireplace Installation WHAT’S IN THE BOX 1 2 7 6 8 10 9 5 4 3 11 NOTE: Hardware not shown to actual size. Ref.
Fireplace Installation WARNING: This product must be installed correctly, failure to do so may result in injury, electric shock to the user or damage to your product and your Property. Tools Required for Assembly (not included): 1. 2. 3. 2mm pilot drill bit & 8mm drill bit (the 8mm drill bit may need to be a masonry bit) Philips screw driver Power drill 4. Level vial 5. Hammer 2mm 8mm Drill Bits Phillips Screwdriver Drill Level Hammer BEFORE YOUR FIRST USE: 1.
Fireplace Installation INSTALLATION IMPORTANT:Do not connect the appliance until it is properly fixed to the wall and the instruction have been read fully. Ensure the minimum distances are observed. 1 Choosing a Wall Location Choose a wall location to attach the Top Wall Bracket (A). Position the Top Wall Bracket (A) in the desired location. Use a level to align the bracket and mark the four holes with a pencil.
Fireplace Installation 4 Hanging The Fireplace Ensure the Top Wall Bracket (A) is secured into the Wall Anthors. Lift the Fireplace by Two person. Align the slots on back panel with the hooks on Wall Bracket (A). Make sure the Top Bracket is inserted into the four Slots on Back Panel, release the fireplace and let it sit on the bracket freely.
Fireplace Installation 5 Fitting Bottom Wall Bracket Put provided Bottom Wall Bracket (B) aligning to the holes on bottom Panel. Use a pencil and mark other two holes on the Wall. Put the bracket aside and drill holes on the Wall, Insert provided Wall Anthors, same as Step 2. Secure the Bracket (B) with provided screws (Two Long Scews (CC) to Wall Anthors and two Short screws (DD) to the bottom panel).
Fireplace Installation 6 Media Installation Put provided Logs onto the Fuel bed. Put provided Topaz glass onto the Fuel bed. WARNING: Keep the Topaz Glass far away to kids. They are not Toys. Samll parts inside are dangeruos to Children. WARNING: Do Not burn wood or other material in the fireplace.
Operation Figure 4 Display Control Panel 7. Color themes button 4. Thermostat up button 4. Thermostat Down button 3. Heater Button 1. Power Button The fireplace can be operated by either the remote control or the cotrol panel WARNING: This electric before it is used. The unit can be controlled by either the manual controls which are located on the upper right of 4 & 5). IR multifunction remote control. This remote control has a range of approximately 16 ft (5 m).
Operation (continued) 1 Powering the Fireplace Push the Power button to supply power to all function of the fireplace and put it in a standby mode. Push the Power button again to turn off all functions. NOTE: All previous settings are held in memory, so the next time you power up the fireplace, the unit will turn onwith the same settings. 3 Adjusting the Heater Turns the Heater On and Off, actived by pressing the button on the remote or control panel.
Operation (continued) 7 Adjusting the Color Themes Press the Themes button on the control panel or remote control to change the Color Themes. There are 8 settings: OFF, Red, Sky Blue,Orange, Blue, Purple, Green and Cycling as indicated on the Display: 1-OFF 2-Red 3-Sky Blue 4-Orange 5-Blue 6-Purple 7-Green 8-Cycle from 2 to 7. NOTE: 8 Using the Power Cord Correctly This heater is for use on 120 volts. The cord has a plug as shown in the figure. Connect to properly grounded outlets only.
Operation Resetting the Temperature Cutoff Switch Should the heater overheat, an auto-matic cut out will turn the heater off and it will not come back on without being reset. It can be reset by unplugging the unit and waiting 30 minutes before plugging the unit back in. CAUTION: “E3” is on Display Once cut out is tripping. CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support.
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to shock or damage to persons. Glass Cleaning The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. marks, the front glass panel can be cleaned with a damp cloth.
Warranty 17
Trouble Shooting PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Display shows “ ”. front U The thermostat sensor is broken that the thermostat is plugged into the main circuit board. If this does not or disconnected. solve the problem contact customer service for a replacement thermostat sensor. Display shows “ ”. The thermostat sensor is broken. Contact customer service for a replacement thermostat sensor. ”. Manual Reset overheat protection has triggered.
Replacement Parts For replacement parts, call our customer service department at 9 a.m. - 6 p.m., EST, Saturday. Part Description 8 a.m.-7 p.m., EST, Monday-Friday, Part Number (HW9315SMQR) Part Number (HW9315HSMQR) Qty.
