User Manual
Important Safety Instructions When using this system, basic safety precautions should always be followed to reduce the risk of fire, electric shock or personal injury. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read and understand Quick Setup Guide and User Manual instructions. Follow all warnings and instructions marked on the individual components provided in the system. Unplug individual components from AC outlets before cleaning. Do not use liquid or aerosol cleaners.
List of Contents LifeShield Home Security Introduction.................................................................................................................................................1 Overview .............................................................................................................................................................................................1 Features.......................................................................................................
List of Contents Home Connect...................................................................................................................................................................................63 Notifications ......................................................................................................................................................................................65 Home Alerts/Weather Updates ..........................................................................
Overview Figure 1. System Components Handset/Charger Base (GC) Keychain Remote Grid Extender (GC) Sensor/Magnet Console (GC) Your LifeShield Home Security system creates a virtual grid that blankets your home with a safe, secure, wireless grid network. The components that create the wireless grid are known as Grid Controllers (GCs) and include the Base, Console, and the Grid Extender.
Features LifeShield Home Security features: LifeShield Home Security System: • Encrypted 2-way digital communications • High-speed data communications over broadband with phone line backup • 24/7 professional monitoring and emergency dispatch • Self-monitoring with event notifications • Anytime, anywhere, web-based control • Automatic Home AlertTM notifications of security events • Built-in digital phone system (VoIP compatible) • Security command console with built-in speaker phone Digital Phone System • D
Displays and Menus Display Information i The various messages that can be displayed are outlined in Tables 8, 9 and 10 on pages 102, 103 and 104. The Handset and Console displays on your LifeShield Home Security system support 3 lines of information. Refer to Figure 2 and 3 respectively. Ready to Arm Thu 2/8 11:48a Calls: 0 Msg:0 PHNBK MENU Figure 2. Main Handset Display Ready to Arm Thu 2/8 11:48a Calls: 0 Msg:0 PHNBK MENU CONNCT WEATHR ALERTS Figure 3.
Displays and Menus When you press MENU on your Handset or Console, you will be presented with the hierarchy as shown in Figure 6. Softkeys Labels Scroll Buttons Ready to Arm Thu 2/8 11:48a Calls: 0 Msg:0 Softkeys PHNBK MENU CONNCT WEATHR ALERTS TALK END Primary Security Status Figure 5.
LifeShield.com To access the LifeShield web site: 1. 2. Go to www.LifeShield.com Enter your User Name and Password From the LifeShield web site you can control, customize and view the status of your system. It is made up of 6 key areas as follows: • Status Dashboard • Security Tab • Settings Tab • Account Tab • Home Connect Tab Figure 7. LifeShield - Status Dashboard Status Dashboard - The Status Dashboard is located across the top of the LifeShield web page.
LifeShield.com Account Tab - The Account tab provides you with a summary of your billing and monitoring profile. Included in the monitoring profile are your emergency contacts and agency phone numbers. The monitoring profile information is used by the Alarm Monitoring Center for dispatching authorities to your home in an emergency. If you are not an alarm monitoring subscriber, this information will not apply.
Alarm Monitoring Your LifeShield Home Security system supports 24/7 alarm monitoring if you subscribe to this service. If you are a personal monitoring subscriber, this section does not apply. i An alarm generated by pressing the PANIC button on your LifeShield Home Security system will send a message to the Alarm Monitoring Center to contact the authorities without making a call to you to verify the alarm.
Alarm Monitoring Courtesy Contacts You can edit courtesy contacts on the Account tab at www.LifeShield.com. In the event of an alarm the Alarm Monitoring Center will call the contacts on this list as a courtesy to you, once they have dispatched the proper authorities. (Refer to Figure 13) Dispatch Information You view emergency agency information related to dispatching the authorities on the Account tab at www.LifeShield.com, and edit cross street and general dispatch instructions.
Installing the Base All LifeShield products work together as a system to protect your home. They must be installed in a specific order to work properly. The Base must be installed first followed by the Handset, Console and Grid Extender. i LEDs on the front of the Base will illuminate briefly when Battery Pack is first connected. ! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Installing the Base Connect the Base to the Internet ! (and Telephone Line) Connecting the Base a) Connect the Internet cable (provided) between the Internet port on your router and the back of the Base as shown below. b) Connect the telephone cord (provided) to the Base and telephone wall jack. Use only LifeShield LS180 Rechargeable Battery Pack supplied with your Base. Use only PSC0101 Power Supply.
Installing the Handset Handset Kit Contents t The jack is keyed so that the plug can only be inserted in one direction. Be careful not to crimp the wire. HSC1000 Handset CHC1000 Charging Cradle PSC0101 Power Adapter Belt Clip LS180 Ni-MH Rechargeable Battery Pack Install the Handset and Charger i The Handset display will illuminate when the Battery is connected. Install Battery Pack a) Open the Battery compartment. b) Insert the Battery plug into the two-pin jack, and insert the Battery.
Installing the Handset Add the Handset i Attach Belt Clip Snap the Belt Clip onto the sides of the Handset. The phone system comes with various settings pre-defined from the factory. Should you want to change these settings, we suggest waiting until after you activate your system. These settings include ring tones, ring volume, distinctive ringing, display contrast, etc.
Installing the Handset Add the Handset to Your LifeShield System Follow these steps for adding an additional Handset to a LifeShield system. Handsets packed with kits are pre-registered and do not require these steps. After the initial installation of the LifeShield System, devices may be added to enhance access or performance. The maximum number of devices that can be added to a LifeShield System is shown in the table to the right.
Installing the Console i Console Kit Contents KPC1000 LifeShield Console PSC0101 Power Adapter LS180 Ni-MH Rechargeable Battery Pack Table Stand Wall Plate Console will illuminate when battery pack is first connected. TALK END Determine the Location The Console may be used on a table top, mounted to the wall or on a telephone wall plate near an electrical outlet. Install the Console Install Battery Pack a) Locate the Battery Pack. b) Remove the battery compartment door.
Installing the Console Table Top Use If placing the Console on a table top, perform the following steps. a) Connect power adapter to the back of the Console. b) Route the power adapter cord through the channel toward the top of the Console as shown. Table Stand c) Snap the table stand provided in the kit onto the back of the Console. d) Plug the power adapter into nearby electrical wall outlet that is not controlled by a switch. [15] I N S TA L L I N G Y O U R S E C U R I T Y S Y S T E M [www.
Installing the Console Wall Mounting i To mount the Console to a wall, complete the following steps: a) Select a wall location and use the mounting plate as a template for marking the wall for placement. To mount the Console onto an existing telephone wall plate (not included) begin at Step d). b) Drill 3/16" holes and insert drywall anchors (provided) into the holes.
Installing the Console i Use only LifeShield LS180 Rechargeable Battery Pack supplied with your Console. Use only PSC0101 Power Supply d) Connect power adapter to the Console. e) Route the power adapter cord through the channel of the wall mounting plate. f) Slide the Console with mounting plate onto the wall screws or phone mounting plate. g) Plug the power adapter into nearby electrical wall outlet that is not controlled by a switch.
Installing the Console Add the Console to Your LifeShield System Follow these steps for adding an additional Console to a LifeShield system. Consoles packed with starter kits are pre-registered and do not require these steps. After the initial installation of the LifeShield system, devices may be added to enhance access or performance. The maximum number of devices that can be added to a LifeShield system is shown in the table.
Xxxxxxxxxx Installing the Grid Extender Grid Extender Kit Contents ! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. i Use only LifeShield LS180 Rechargeable Battery Pack supplied with your Grid Extender. Replacement battery packs are also available through LifeShield Customer Support at 1-888-392-2044 or online at www.LifeShield.com.
Installing the Grid Xxxxxxxxxx Extender Add the Grid Extender to Your LifeShield System Follow these steps for adding an additional device to an existing system. Devices packed with kits are pre-registered and do not require these steps. After the initial installation of the LifeShield System, components may be added to enhance access or performance. The maximum number of devices that can be added to a LifeShield system are shown in the table.
Installing the Sensor Sensor Kit Contents t INSTALL SENSORS ONE AT A TIME FOLLOWING THE STEPS IN THE EXACT ORDER. t DO NOT CLIP THE SENSOR INTO THE BRACKET UNTIL THE BRACKET AND MAGNET ARE INSTALLED ON THE DOOR OR WINDOW. ! Sensor Magnet Magnet Tape Magnet Spacer Bracket Bracket Tape Bracket Spacer Bracket and Magnet Installation for Doors Determine Bracket and Magnet Location The Bracket and Magnet should be positioned on interior side of door within 3/4” of each other.
Installing the Sensor Mount Bracket and Magnet 1. 2. 3. 4. Attach double-sided tape to the bottom of the Magnet Attach Magnet to the door Attach double-sided tape to the bottom of the Bracket Attach the Bracket to the door frame Install the Sensor Once the Bracket and Magnet are attached to the door or window, Sensors may be installed. You will need to have the Handset with you to install the Sensor.
Installing the Sensor t If your window frame does not provide enough room for mounting the Bracket, you may need to use a Sensor Extension. See the Sensor Extension section in the user manual. 9. Edit Sensor Name (Optional) You may change the name now or at a later time. • To change the Sensor Name, press the DELETE key to remove the default name. • Using the keys on your Handset keypad, type in the desired name. Press OK when complete.
Installing the Sensor Sensor Not Found/Sensor Not Added If your system cannot detect a Sensor that you are trying to add, the Handset will display one of the following messages: If this occurs, follow the steps below. Sensor Not Found 1. Retry: Using the slot provided on the top of the Sensor, gently pry the Sensor away from the mounted Bracket.
Installing the Keychain Remote Keychain Remote Contents ! With Panic enabled, a simultaneous press and hold of the Stay and Away keys will send an alarm message. LifeShield Central Monitoring authorities will be dispatched immediately without verifying the alarm. Install the Keychain Remote Up to 4 Keychain Remotes may be assigned to system users. Each Keychain Remote is identified with a User Code. Follow these steps to add a Keychain Remote: You will need a Handset or Console to add a Keychain Remote.
Installing the Keychain Remote Visual and Audible Command Confirmations Range: The Keychain Remote is designed to be used within 15 feet of a Console, Base or Grid Extender. Depending on the state of the system when an arming attempt is made and whether there has been unauthorized activity since the last arming, commands will be confirmed by either green or red blinks, and short and long beep patterns.
Installing the Siren Detector Siren Detector Contents SDC1000 Siren Detector #6 Screw (2) and Wall Anchor (2) CR2450 Battery Introduction Siren Detectors operate in tandem with existing home hazard detectors. A “hazard detector” is a device which monitors the home environment for the existence of a hazard condition, such as smoke, fire or carbon monoxide.
Installing the Siren Detector THE LIFESHIELD MODEL SDC1000 SIREN DETECTOR DOES NOT DETECT THE EXISTENCE OF HAZARDS SUCH AS FIRE, SMOKE, OR CARBON MONOXIDE. INSTEAD, IT MONITORS FOR AND DETECTS THE SOUND OF HAZARD DETECTOR SIRENS THAT FEATURE ALL FOUR OF THE FOLLOWING CHARACTERISTICS: 1. ARE LOCATED WITHIN 4 INCHES OF THE SIREN DETECTOR, 2. ARE MANUFACTURED IN THE LAST 10 YEARS IN ACCORDANCE WITH UL985 INDUSTRY STANDARDS, 3. CREATE SOUND VOLUME OF AT LEAST 85 DBA AT 10 FEET AT 3000 HZ, AND 4.
Installing the Siren Detector Select and Mark the Bracket Mounting Location Locate and remove the Installation Template on the bottom of the Siren Detector box. Place the Installation Template directly next to the (existing) hazard detector so that the large curved side of the template rests against the outer edge of the hazard detector. Using a pencil or pen, mark the location of the two (screw) hole openings in the template on the ceiling.
Installing the Siren Detector b.) Screws & wall anchor installation Drill a 1/4 inch hole in each of the marked locations from the previous step and insert the (provided) wall anchors. Secure with the screws provided, making sure that the arrow on the Bracket faces the hazard detector. ! THE SIREN DETECTOR MUST BE SUCCESSFULLY TESTED (TOGETHER WITH THE HAZARD DETECTOR) AT LEAST TWICE PER YEAR. A LOW BATTERY OR OTHER CONDITION CHANGES MAY CAUSE POOR PERFORMANCE OF THE HAZARD DETECTOR AND/OR SIREN DETECTOR.
Installing the Siren Detector 1. On the Handset (or Console), Press MENU 2. Scroll to Security Setup, press SELECT and enter the Master Code 3. Scroll to Sensors, press SELECT 4. Scroll to , press SELECT 5. Scroll to Siren Detector, press SELECT 6.
Installing the Motion Sensor Install Motion Sensor 1. Remove the Motion Sensor and related components from the box and physically install the device according to the manufacturer's printed instructions 2. Once the Motion Sensor has been mounted to a flat surface and installed according to the manufacturer's recommendations, move to the next step Add the Motion Sensor to the LifeShield System Starting with the Motion Sensor attached to a flat surface: 1. On the Handset or Console, press MENU 2.
Installing the Glassbreak Sensor Install Glassbreak Sensor i A LifeShield system (including a Base and at least one Handset or Console) must be installed before a Glassbreak Sensor can be added. 1. Remove the Glassbreak Sensor and related components from the box and physically install the device according to the manufacturer's printed instructions.
Installing the Smoke Sensor Install Smoke Sensor 1. Remove the Smoke Sensor and related components from the box and physically install the device according to the manufacturer's printed instructions. 2. Once the mounting bracket is secured to the ceiling, attach the Smoke Sensor into it. Add the Smoke Sensor to the LifeShield System Starting with the Smoke Sensor attached to the mounting bracket: 1. On the Handset or Console, press MENU 2. Scroll to Security Setup, press SELECT and enter the Master Code 3.
Installing the Flood (Water) and Temperature Sensor LifeShield Supported Operating Modes and Settings Install The Sensor 1. Locate the Honeywell 5821 (red and white) box and remove the white wireless transmitter from the box. 2. Using a flat object such as a screwdriver, pry off the top cover of the transmitter and set it aside. 3. Press down on the mounting plate bracket release tab to remove (slide off) the mounting plate Place the mounting plate aside 4.
Installing the Flood (Water) and Temperature Sensor 5. Follow the appropriate steps associated with the sensing type of the Sensor a.) Temperature Sensor (Hot, Warm or Cold) sensing: Locate the mounting bracket where it will be most suitable for Temperature Sensing (for example on a wall, ceiling, etc.). Using either the supplied screws or double-faced adhesive tape, secure the mounting bracket to a flat surface (wall or ceiling). b.) Flood (water) sensing: i.
Installing the Flood (Water) and Temperature Sensor Add the Sensor to the LifeShield System Once the Temperature and Flood (Water) and Temperature Sensor is installed it must be “added” to the LifeShield system in order to function. You will need a Handset or Console to add it. Enter the Security menu on the Handset (or Console) 1. On the Handset or Console, Press MENU 2. Scroll to Security Setup, press SELECT and enter the Master Code 3. Scroll to Sensors, press SELECT 4.
Installing the Camera HomeView Camera Kit Contents Model CMC1000 HomeView Camera AC Power Adapter Camera Stand Device Guide Internet Cable (Ethernet) Installing Your LifeShield HomeView Camera(s) Prior to adding the camera it is necessary to first install and activate your LifeShield system. Following system activation you will need a Handset and/or Console available for use in the Camera installation process. Attach Camera to Stand Attach Camera to stand as shown.
Installing the Camera Install the Camera Home Ethernet Network a) First Camera 1. Plug one end of the supplied Internet cable into the receptacle labeled “LAN” on the back of the Camera. Plug the other end either directly into your router or into an available home Ethernet wall plate receptacle 2. Plug the supplied AC power adapter into the port on the back of the Camera labeled “Power.” Plug the other end into an available AC power outlet 3.
Installing the Camera Add the Camera to the LifeShield System The HomeView Camera(s) must be sequentially “added” to the LifeShield system in order to function. You will need a Handset or Console to add your Camera(s). 1. On the Handset or Console, Press MENU 2. Scroll to Cameras, press SELECT and enter Master Code 3. Scroll to , press SELECT and follow the steps displayed on the LCD screen The LifeShield system will automatically search your home network for the newly added Camera(s).
Using Your Security System This section will provide you with detailed information on how to use your LifeShield Home Security system and includes the following information: i For detailed information on operating the phone system, refer to the Using Your Telephone System section of this User Manual.
Base Controls and Functions This section provides descriptions and diagrams of each of the main LifeShield Home Security system components, along with a listing of controls and functions. Base Controls and Functions The Base is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with each other and with the Sensors in its coverage area. The Base also communicates with the Handset. i The Base should be located where you have a Modem/Router for Internet connectivity.
Console Controls and Functions Console Controls and Functions t Place the Console in a location that is convenient for you to arm and disarm your system, such as by your front door or garage door entrance. For maximum wireless coverage, place in a different room than the Base or Grid Extender, ideally on an interior wall. The Console is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with each other and with the Sensors in its coverage area.
Grid Extender Controls and Functions Grid Extender Controls and Functions The Grid Extender is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with each other and with the Sensors in its coverage area. t Grid Extenders should be located in a different room than the Base or Console to extend your home coverage, ideally on an interior wall. More than one Grid Extender can be added to the system to cover larger homes.
Handset Controls and Functions Handset Controls and Functions i For detailed information on operating the Telephone System, refer to the Using Your Telephone System section. The Handset provides mobile control of your system around the home. The Handset is also a full-featured, Wi-Fi-friendly digital cordless telephone. You can charge the Handset using either the Charger or the Base. ! You should charge the Handset for at least 2 hours before initial use. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
Keychain Controls and Functions Keychain Remote Controls and Functions The Keychain Remote allows you to communicate with your LifeShield Home Security system from outside your home with a range of approximately 15 feet from any GC. You can use the Keychain Remote to arm and disarm the system, and send Panic alarms to the Alarm Monitoring Center in case of an emergency. 1. 2. 3. 4. 5.
Sensor Controls and Functions Sensor Controls and Functions t The standard LifeShield Sensor can protect and monitor doors, windows and cabinets such as liquor, medicine and gun. Sensor configuration is set on the Handset, Console or LifeShield.com. Sensors that monitor interior points within your home, such as a basement door or a door leading to the garage, can be configured to be monitored only in the Away mode. This prevents false alarms when the system is armed in the Stay mode. Figure 20.
Arm Modes There are 3 different modes in which you can arm your LifeShield Home Security system: Stay, Away, and Instant Stay. (Refer to Table 1) These are easily set on the Handset, Console or LifeShield.com (Refer to Figure 24) Stay (Staying Home – Day Time) • Stay is typically used when someone is staying home and you want certain Sensors to be ignored (i.e. Motion Sensors and interior doors). • Door, window and Glassbreak Sensors are factory default to be monitored.
Arming/Disarming Your System Your system can be Armed or Disarmed from your Handset, Console, Keychain Remote, www.LifeShield.com, or from a web enabled mobile device at www.LifeShield.com. i Please refer to the Bypassing Sensors section of this guide to bypass a Sensor. See Exit and Entry Delay Section to enable or disable the audio exit tones. Arming from LifeShield.com is immediate with no Exit Delay (factory default). This can be changed on www.LifeShield.com.
Arming/Disarming Your System Disarming Your System (LifeShield.com) 1. Go to www.LifeShield.com 2. Enter your User Name and Password 3. Click Disarm located in the Arm Status panel 4. Click Enter Advanced Arming (LifeShield.com) The system provides you with several advanced arming options, such as Auto Stay or One Touch Arming. Auto Stay Factory default for Auto Stay is Yes.
Bypassing Sensors Bypassing a Sensor allows you to arm the system without monitoring or creating an alarm condition when a Sensor is opened or already open. The Sensor remains bypassed only until the system is armed and disarmed and cannot be permanently bypassed. A Sensor can be bypassed on your Handset, Console or LifeShield.com. Bypassing an Open Sensor (Handset/Console) If the system display reads Not Ready to Arm, a Sensor is open.
Exit Delays Exit Delay is the time provided between giving the command to arm your system and Sensors being armed. This delay provides time to leave your home before the system is armed. The factory default for Exit Delay is 1 minute. Exit Delays can be set from 45 seconds to 4 minutes. You can change Exit Delays from your Handset, Console or www.LifeShield.com. Editing Exit Delays (Handset/Console) 1. 2. 3. 4. 5.
Entry Delays An Entry Delay gives you time to enter your home and disarm the system before the alarm sounds. When the system is armed Stay or Away, the system beeps during Entry Delay. No Entry Delay is provided when armed Instant. Entry Delays can be configured from 30 seconds to 4 minutes for each Sensor. There is no Entry Delay associated with window or Glassbreak Sensors. The factory default setting is 30 seconds. Editing Entry Delays (Handset/Console) 1. 2. 3. 4. 5. 6. 7.
Exit and Entry Delay Tones/Alarms Exit and Entry Delay Tones will be generated based on the arming mode of your system as shown in Table 2. Arm Mode Exit Tone Entry Tone Stay No Yes Instant Stay No Delay No Delay Away Yes Yes i Messages will only be sent to the Alarm Monitoring Center for alarm monitoring subscribers when the system is activated and an alarm occurs. Table 2: GC Exit and Entry Delay Tone Settings Editing Exit and Entry Delay Tone (LifeShield.
Panic Alarms A Panic Alarm is generated by pressing and holding the yellow PANIC key on the Handset and Console or pressing and holding the STAY and AWAY key on the Keychain Remote, if these keys are enabled in your system. i The Handset has a sliding cover over the PANIC alarm key to protect it from accidentally being pressed. You must slide it down before pressing PANIC. For Personal Monitoring subscribers, the PANIC key will only generate a local alarm and there will be no emergency dispatch.
Panic Alarms Enabling/Disabling PANIC Alarm Key for each Handset/Console (via Handset/Console): 1. 2. 3. 4. 5. 6. 7. Press MENU Scroll to Security Setup, press SELECT Enter your Master Code Scroll to Grid Controllers or Handsets, press SELECT Scroll to the desired device, press SELECT Scroll to Panic Enable, press SELECT Scroll to Enabled or Not Enabled, press SELECT Enabling/Disabling PANIC Alarm Key for each Keychain Remote (via Handset/Console): 1. 2. 3. 4. 5. 6. 7.
Chime A Chime can be generated when the system is not armed and a Sensor is opened or closed. The Chime sound comes from speakers in the various GCs within your system. Activating Chime (Handset/Console) Chime generation can be turned off for all the Sensors at once on the Handset or Console. The CHIME key is shown in Figure 34 on the Handset. CHIME To activate or deactivate Chimes: 1. 2. Press CHIME Enter your User Code Figure 34. Chime Key Enabling/Disabling Sensor Chime (LifeShield.
User Codes User Codes provide individuals (users) access to your LifeShield Home Security system. The system supports 8 User Codes, including 1 Master Code and 7 Normal Codes. Master Code The system supports 1 Master Code created as part of the activation process. i If you forget your Master Code, contact Customer Support at 1-888-392-2044 Only the Master Code can change system settings, including creating, editing and deleting other User Codes.
User Codes Editing User Codes (Handset/Console) To edit an existing User Code from either the Handset or Console: 1. 2. 3. 4. 5. Press MENU Scroll to Security Setup, press SELECT Enter your Master Code Select Users Scroll to desired User, press SELECT Users Master User User 2 BACK 6. SELECT Scroll to the desired edit command, press SELECT Edit Name Edit Code Delete BACK 7. [59] SELECT Upon completion press OK USING YOUR SECURITY SYSTEM [www.LifeShield.
