User Manual

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Table Of Contents

Philips Lifeline

Medical Alert Service

Includes: GoSafe Mobile System and HomeSafe System

Instructions for use

Confidential Draft for Agency Submission only. Not for Posting on any Public-Facing website

Not for dissemination to the public without the express written consent of Philips.

Summary of content (82 pages)

PAGE 1
C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Contents C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Philips Lifeline Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te HomeSafe Personal Help Buttons (7000PHB or 7000PHW) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using the wristband Adjusting the neck cord Battery Recommended usage HomeSafe AutoAlert Button (7000AHB) . . . . . . . . .
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Thank you for choosing the Philips Lifeline Medical Alert Service. w Welcome to Philips Lifeline eb si te Philips Lifeline Service Please refer to the Quick Setup Guide provided for instructions on setting up your equipment.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te This manual covers the following: Landline Communicator (7000L) A Communicator that connects to Lifeline using your home’s existing landline telephone service. Landline telephone service is required.
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eb si te w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g HomeSafe Personal Help Button (7000PHB and 7000PHW) Works within the range ofHelp your call in progress. Communicator Please wait. Works outside* your home Can be worn around Help call in neck as a pendant progress. Can be worn on a Please wait.
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Setting up your Lifeline Service C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Before you can use your system, your Communicator must be properly set up, and the coverage range of your Help Button must be determined.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Hello, Mrs. Smith. Do you need help? C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Help call in progress. Please wait. 2. The Home Communicator calls the Response Center. When it dials the Response Center, the Home Communicator will repeatedly say: “Your Help Call is in progress; please wait.
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w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g 6. Once Lifeline confirms that you have been assisted, a Response Associate will contact the “People to Notify” you’ve designated, letting them know you needed and received help. eb si te 5.
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The signal range may be affected by environmental factors, including building materials, large masses covering the Help Button (i.e. a person falling on top of it) and submersion in liquid. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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w 6. Once you have tested different locations in your home and immediately outside your home, return to the Home Communicator and press the flashing orange Message button. eb si te 5. Move to other parts of your home and press your Help Button again. Listen for the beep and check to see if the green light is flashing. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te HomeSafe System and GoSafe Mobile System Communicators – General Information Safety information regarding the Home Communicator 1. The Home Communicator must be placed in an indoor living area.
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w Cleaning eb si te 7. Never carry the Home Communicator by the cord or yank on the cord to disconnect the plug from a power outlet. Instead, grasp the plug and pull to disconnect. Periodically inspect electrical cords and cables for damage or signs of wear. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Backup battery eb si te Caution Never allow water or other liquids to enter the product, since these may cause electrical short-circuits or metal corrosion. Do not spray water or cleaners directly on your Home Communicator.
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eb si te Landline Communicator (7000L) w Description C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Safety information C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te 1. If you have multiple phones in your home, and any of them are left off the hook, the Home Communicator will not be able to place a Help Call.
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eb si te Wireless Communicator (7000C) C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Controls the volume of the speaker on the Communicator w Volume control Signal strength Indicates the strength of the wireless signal* Power switch Used to turn the Communicator ON or OFF. The power switch must be ON at all times for your Lifeline service to work.
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Safety information eb si te The Wireless Communicator (7000C) uses the AT&T wireless network to communicate with the Lifeline Response Center. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w 1. The strength of the wireless signal may be stronger in some areas of your home than others.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te HomeSafe System and GoSafe Mobile System Help Buttons – General Information The information in this section applies to all types of wearable Help Buttons.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te 2. PRESS and HOLD DOWN the Message button on the Home Communicator. The Home Communicator will beep and announce: “Continue to hold the Message button for AutoLearn. When you are ready for Range Test, please release the Message button.
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Cleaning C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w Your Help Button is waterproof (IPX7, 1 meter for 30 minutes), so you can submerge it in warm water for easy cleaning. eb si te 7.
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• Do not use any neck cord other than the one provided by Philips Lifeline or your representative. Other neck cords may not provide the feature to break apart therefore increasing the risk of strangulation. w eb si te • Do not tie a knot in your neck cord since this may prevent the break away feature from working properly. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
PAGE 27
C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Using the wristband C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te To wear the HomeSafe Personal Help Button on your wrist, place it on your wrist and adjust the strap so that it is snug and comfortable.
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Battery C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te The HomeSafe Personal Help Button has a non-rechargeable battery that can only be replaced at the factory. The HomeSafe Personal Help Button will send a low battery signal to Lifeline when there are approximately 30 days of battery life remaining.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te HomeSafe AutoAlert Button (7000AHB) The HomeSafe AutoAlert Button allows you to connect to the Lifeline Response Center 24 hours a day, 7 days a week. When you press your Help Button, it transmits a signal to your Home Communicator.
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Indicator light – Flashes green during range testing. Flashes red when the Communicator has received a Help Call signal. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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w eb si te Explanation of symbols C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te False “fall detected” alarms may occasionally occur While the AutoAlert Help Button is designed to have very few false alarms, it might occasionally trigger a fall detected alarm when there was not a fall (i.e., a false alarm). If this occurs, please simply tell the Response Associate that it was a false alarm. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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Battery C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te The HomeSafe AutoAlert Button has a non-rechargeable battery that can only be replaced at the factory. The HomeSafe AutoAlert Button will send a low battery signal to Lifeline when there are approximately 30 days of battery life remaining.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te GoSafe Mobile Button (7000MHB and 7100MHB) ll in ss. wait. The GoSafe Mobile Button allows you to connect to the Lifeline Response Center 24 hours a day, 7 days a week.
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Front view w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Microphone – The GoSafe Mobile Button has a microphone that you can use to talk to the Response Associate when you are outside the range of the Home Communicator. eb si te Indicator light – This light will indicate the status of the GoSafe Mobile Button.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w Determining your location The GoSafe Mobile Button is designed to help identify your general location, at or away from home. You should always tell the Personal Response Associate your exact location if you are able to do so.
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Note: Occasional false alarms do not indicate that the GoSafe Mobile Button is malfunctioning. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Warning Do not use the GoSafe Mobile Button if you have an implantable cardiac device, such as a defibrillator or pacemaker.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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To determine if your GoSafe Mobile Button is on, shake it briefly: C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Important reminders • You should continue wearing your GoSafe Mobile Button while it is being charged. Please be cautious not to trip on the cord.
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w eb si te To exit sleep mode, press the Help Button. Your Button will say: “Your Help Button is now ready to use. If you need help, please press your Help Button again”. The button press that takes the Button out of sleep mode will not initiate a Help Call. If you need help in this instance, be sure to press the Button a second time. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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eb si te C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w • If you are outside of the signal or voice range of your Home Communicator, you can talk to Lifeline using the GoSafe Mobile Button’s microphone and speaker. For best results, hold the Button up and away from your chest when you are speaking to Lifeline.
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Communicator Alarms Introduction There are two types of alarms processed by the HomeSafe/GoSafe Communicator: • High Priority – Require immediate response (by the Call Center) w Additionally, the Communicator also displays informational messages and confirmation alerts that notify you of conditions that need attention but do not qualify as alarm conditions (e.g. installation prompts).
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GoSafe Mobile Help Button Alarms Introduction There are two types of alarms processed by the GoSafe Mobile Help Button: eb si te • High Priority – Require immediate response (by the Call Center) w • Medium Priority – Require prompt response (by the operator/user) C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Alarm Descriptions / Summary Tables Help Needed (High Priority) Alarms eb si te The following tables summarize all of the Communicator high and medium priority alarms and informational messages (Supervision/Check-in alarms). C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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HELP NEEDED End Device (7000MHB) out of range of Communicator Help Alarm initiated by the User pressing the button on the End Device Priority High Device Action Operates normally Alarm Event Reported/ Displayed Locally? Yes. Upon pressing the button on the End Device, a Voice Message plays and the LED flashes red. Alarm Event Reported to Lifeline? Yes. A Help Alarm Signal is sent to the Call Center by the End Device from anywhere wireless signal is available on the AT&T wireless network.
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HELP NEEDED Fall Detected End Device (7000AHB / 7000MHB/7100MHB) in range of Communicator Help Alarm initiated by End Device detecting a fall. Priority High Device Action Operates normally Alarm Event Reported/ Displayed Locally? Yes. When the AutoAlert or Mobile Help Button has detected a fall has occurred, a “fall detected” Help Signal is sent to the Home Communicator. When the Home Communicator receives and acknowledges the signal, the indicator on the End Device flashes red.
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Device Error (Medium Priority) Alarms AC Power Lost Communicator (7000C / 7000L) w Alarm Event Type eb si te The HomeSafe/GoSafe Communicator and Help Button alarms described below are automatically generated alarms designed to periodically let the Call Center know that the Communicator and Help Buttons are working properly.
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LOW BATTERY Communicator (7000C / 7000L) When the capacity / life of the Communicator backup battery has diminished, a Warning Message is displayed Priority Medium Device Action Operates normally on AC Power Alarm Event Reported/ Displayed Locally? Yes. Message Button Flashes. Voice Message plays upon pressing the Message Button. Alarm Event Reported to Lifeline? Yes. A silent Maintenance Signal is sent to the Call Center by the Home Communicator.
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DEPLETED BATTERY End Device (7000MHB/7100MHB) When the charge level of the Mobile Help Button rechargeable battery is critically low (below 3.7V), a Warning Message is displayed. Priority Medium Device Action Operates normally until the battery is fully depleted. Alarm Event Reported/ Displayed Locally? Yes. Mobile Help Button LED flashes orange, plays single sound/tone, and a Voice Message. Message Button on the Home Communicator flashes, when the End Device is within range.
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NO PHONE LINE Communicator (7000L) In the event that the Home Communicator loses its connection to the phone line, a Warning Message is displayed. Priority Medium Device Action Any alarms generated will be sent to the Call Center once connection to the phone line is established. Alarm Event Reported/ Displayed Locally? Yes. Message Button flashes. Voice Message plays upon pressing the Message Button. This is an alarm that will self-cancel once connection to the phone line is re-established.
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Supervision and Check-in Alarms (Informational Messages) The alarms described below are automatically generated alarms designed to periodically let the Call Center know that the Communicator and Help Buttons are working properly. These alarms are silent and require no immediate action from the User/Subscriber.
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AC Power Restored Communicator (7000C / 7000L) If AC power is restored within 24 hours of the Communicator’s “Low Battery + NO AC Power” alarm event occurring, then the Communicator will report a silent alarm to the Call Center Priority N/A Device Action Operates normally Alarm Event Reported/ Displayed Locally? No visual or audible alarm is generated when AC Power is restored. Instead, the flashing message light / alarm generated by the “AC Power Lost” is reset and the Message button stops flashing.
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Delay in Determining Alarms Reporting high priority help alarms from the End Devices to the Home Communicator is done in less than a second when generated by a button press. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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w IEC regulations eb si te Safety and Regulatory Compliance C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g The HomeSafe/GoSafe Help Buttons and Home Communicator comply with the relevant National and International standards listed in the Technical Section.
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FCC Notice to Users 7000L FCC Regulations Notice C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w The FCC requires that the Communicator be connected to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W, RJ14 or RJ31X). This equipment may not be used with coin telephone lines or party lines.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Note: The Communicator has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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eb si te w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Caution If the above diagram is not used, the Communicator cannot report an alarm when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use.
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HomeSafe/GoSafe FCC Regulations • 1) Device may not cause harmful interference • 2) Device must accept any interference received, including interference that may cause undesired operation. eb si te The HomeSafe/GoSafe devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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Industry Canada Notice to Users w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g • 1) Device may not cause interference • 2) Device must accept any interference, including interference that may cause undesired operation of the device.
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Essential performance C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te The HomeSafe/GoSafe Help Buttons provide essential performance (EP) under normal operating conditions (includes EMC exposure) only as a complete system, consisting of the HomeSafe /GoSafe Help Buttons and the 7000C or 7000L Communicators.
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Compatibility The products and systems described in this manual are compatible only with the components described herein and should not be used in combination with any other products or components unless such other products or components are expressly recognized as compatible by Philips Lifeline. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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Safety Warnings eb si te Maintenance & faults: If any part of the product is known (or suspected) to be defective or wrongly adjusted, DO NOT USE the product until a repair has been made. Operation of the product with defective or wrongly adjusted components could expose the user or the patient to safety hazards. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he .
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Other electronic products exceeding the limits defined in such EMC standards could, under unusual circumstances, affect the operation of the product. • Medical electrical products need special precautions regarding EMC, and need to be installed and put into service according to EMC information provided in the accompanying documents. w eb si te • The use of accessories and cables other than those specified may result in increased emission or decreased immunity levels.
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Maintenance Expected Service Life • Landline Communicator (7000L) – 4 years C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Technical Specifications Standards Compliance This device is designed to conform to the following standards: • IEC/ANSI/ AAMI60601-1:2005/R(12)2012, 3rd edition, Part 1- General requirements for basic safety and essential performance.’ w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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• CFR47 FCC Part 15 Subpart C, Section 15.249:2012 (7000AHB & 7000PHB) • CFR47 FCC Part 15 Subpart C, Section 15.249, October 1, 2011 (7000C, 7000MHB, 7100MHB) • CFR47 FCC Part 68 (7000L) eb si te UL1635, UL1637 and CSA 22 .2 No. 205 Compliance C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Electrical DC Power Source (VDC) 4.8 Vdc, 2000mAH[2], Nickel Metal Hydride Battery (Rechargeable[3] Internal Battery) 12 Vdc, 1.
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HomeSafe AutoAlert Button (7000AHB) N/A DC Power Source (VDC) 3.
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Product Disposal C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Environmental Requirements Introduction Philips Lifeline is concerned to help protect the natural environment, and to help ensure continued safe and effective use of this product, through proper support, maintenance and training.
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Electromagnetic Comparability - EMC eb si te Medical electrical equipment can either generate or receive electromagnetic interference. The HomeSafe/GoSafe devices have been evaluated for electromagnetic compatibility (EMC) with the appropriate accessories according to IEC 6060-1 collateral standard IEC 60601-1-2:2007, the international standard for EMC for medical electrical equipment.
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EMC Informational Tables C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Table 1 - Guidance and Manufacturer’s Declaration – Emissions The EUT "HomeSafe/GoSafe devices are intended for use in the electromagnetic environment specified below.
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EN/IEC 60601 Test Level Compliance Level Electromagnetic Environment – Guidance Surge EN/IEC 61000-4-5 ±1 kV line(s) to line(s)±2 kV line(s) to earth ±1 kV line(s) to line(s)±2 kV line(s) to earth Mains power quality should be that of a typical commercial or hospital environment. 3A/m Power frequency magnetic fields should be that of a typical commercial or hospital environment.
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EN/IEC 60601 Compliance Electromagnetic Environment – Guidance Level Test Level 3 Vrms* D=1.17√P D=0.35√P C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w eb si te Table 6 - Recommended Separations Distances between Portable and Mobile RF Communications equipment and HomeSafe/GoSafe devices The HomeSafe/GoSafe are intended for use in the electromagnetic environment in which radiated disturbances are controlled.
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Symbols Symbol Description eb si te Symbol for DC (Direct Current) Power. w Polarity symbol. Indicates that the center (tip) of the output plug is Positive (+) and the barrel of the output plug is Negative (-). C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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Device is protected against the effects of continuous immersion in water (up to 1 m of submersion for 30 minutes). eb si te Type BF Applied Part C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g w Consult accompanying instructions for use. Symbol for non-ionizing radiation.
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C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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67 C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s.
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eb si te w C N onf ot id fo en r d tia is l D se r m aft in fo at r io A n ge to n th cy e S pu ub bl m ic is w sio ith n ou o t t nly he . ex No pr t fo es r s Po w s rit tin te g n o co n ns an en y P t o ub f P lic hi -F lip ac s. in g Philips Lifeline 111 Lawrence Street Framingham, MA 01702-8156 Tel: 1-800-451-0525 www.lifelinesystems.com Philips Lifeline Canada 95 Barber Greene Road, Suite 105 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-387-8120 www.lifeline.ca © 2015. All rights reserved.