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User’s Manual

Life Alert HELP Pendant

Important! Please test your system at least once a month (See Page 5).

Pendant Features.............................................................

In Case of Emergency......................................................

User Instructions..............................................................

Testing .............................................................................

Testing Log.......................................................................

Important Notes...............................................................

Moving To New Address...................................................

Cellular Communications.................................................

Warranty & Liability Information.....................................

Important Information......................................................

Life Alert

National Headquarters

16027 Ventura Boulevard

Encino, California 91436

(800) 451-7858

TABLE OF CONTENTS

Life Alert HELP Pendant_V2.indd 1 8/29/14 11:59 AM

Summary of content (9 pages)

PAGE 1
User’s Manual Life Alert HELP Pendant TABLE OF CONTENTS Pendant Features............................................................. In Case of Emergency...................................................... User Instructions.............................................................. Testing ............................................................................. Testing Log....................................................................... Important Notes......................................
PAGE 2
Pendant Features 1 2 1 HELP Emergency Button: Press this button for three (3) seconds to turn on the HELP Pendant and automatically call the Life Alert Dispatch Center. In addition, this button can also be used during a call to send refreshed GPS data. 2 Battery Check Button: Press this button for three (3) seconds to turn the unit on and the battery status will sounds before turning the HELP Pendant back off.
PAGE 3
In Case of Emergency Calling For Help Press the HELP button for three (3) seconds to turn on the HELP Pendant and dial the Life Alert Dispatch Center. This will be accompanied by a vocal message “Calling Life Alert” and an LED indicating the pendant is turning on and preparing to call the Life Alert Dispatch Center. The pendant will enunciate “Calling Life Alert, please wait” and the HELP Pendant will automatically attempt to connect to the Life Alert Dispatch Center.
PAGE 4
User Instructions 1 2 During the HELP Call 1 The user can adjust the speaker volume. The speaker volume can ONLY be adjusted during a help call. It does not affect the voice prompt volume. 2 Use the HELP button 1 during a call to send current or refreshed GPS location data. 3 Press both HELP button 1 and Battery Check button 2 for three (3) seconds to cancel the present call.
PAGE 5
Testing It’s important to test your Pendant at least once a month. BEFORE TESTING, PLEASE CALL THE LIFE ALERT DISPATCH CENTER AT 1-800-638-8222 TO NOTIFY THEM THAT YOU WILL BE TESTING. TESTING 1 Press the button on the Pendant until it announces “CONTACTING LIFE ALERT DISPATCH CENTER, PLEASE STAND BY.” 2 The LED indicator light will blink and the Pendant will repeat the announcement every 5 seconds until Life Alert’s Dispatch Center answers the call. 3 Follow the instructions from the operator.
PAGE 6
Important Notes Important Note: HELP Pendant ONLY operates within UMTS/GSM/HSDPA cellular service coverage areas. Location services may not always be available. Environmental Use Conditions Ambient Temperature: -10°C/14°F to 55°C/131°F Relative Humidity: 0% - 95% Atmospheric Pressure: 86-106Kpa Working Frequency: GSM 850/900/1800/1900MHz Quad-Band UMTS/ HSDPA 850/1900MHz Checking the Battery Level Press the Check Battery button for 3 seconds to check the battery level status.
PAGE 7
Cellular Communications Important information regarding your pendant communications. Cellular communications are affected by a number of factors outside the control of Life Alert and may be impaired or blocked by building construction style, building materials, atmospheric conditions (i.e. weather), distance from transmitter to receiver, surrounding terrain, battery levels, signal strength, cellular network traffic, cellular tower condition and interference from other cellular devices.
PAGE 8
Important Information System regulatory information If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
PAGE 9
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.