OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WT7250C* / WT7300C* / WT7400C* MFL68267066 Rev.00_011022 www.lg.com Copyright © 2022 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 10 11 11 12 13 14 Before Installing Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Water Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check 16 OPERATION 16 17 18 19 22 24 27 27 28 Before Use Sorting Laundry Loading the Washer Adding Cleaning Pr
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
IMPORTANT SAFETY INSTRUCTIONS 5 • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. • Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation • Do not place objects on top of the appliance. • Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
PRODUCT OVERVIEW 7 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
PRODUCT OVERVIEW Accessories Included Accessories a Tie Strap b Leg Holders† † Refer to the installation guide included with the leg holders for instructions on proper usage. Required Accessories (sold separately) a Hot and Cold Water Hoses Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WT7250C* / WT7300C* Electrical Requirements Min. / Max.
INSTALLATION 9 INSTALLATION WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death. • Properly ground the washer to conform with all governing codes and ordinances.
INSTALLATION f Connecting to the Power Supply g Final Installation Check Tools Needed a Pliers b Flat-Blade Screwdriver c Level Choosing the Proper Location Check the following requirements for the install location before installing the washer. • Allow for sufficient space between the walls and the washer for installation. • Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily.
INSTALLATION 11 samples from the tub until the washer is in the final location. Dimensions and Clearances 57 1/4” (145.3 cm) E 26 3/4” (68 cm) F 3 1/2” (9 cm) G 32” (81.1 cm) H 28 3/8” (72.1 cm) Unpacking and Removing Shipping Material Remove all shipping materials from the washer for proper operation and inspect it for shipping damage. ENGLISH D NOTE • Once removed, save the foam insert for future use.
INSTALLATION • Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. NOTE • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects. • Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
INSTALLATION 13 hose can result in flooding and property damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange more than 1 - 2 inches into the drain. • The drain must be installed in accordance with any applicable local codes and regulations. • Make sure that the drain hose is not stretched, pinched, crushed, or kinked. • The end of the drain hose should be located a minimum of 29.
INSTALLATION How to Level the Washer 1 the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level a, you can use it to check that the washer is level. The slope beneath the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 3 Adjust the leveling feet.
INSTALLATION 15 • Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction. • Improper connection of the equipmentgrounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
OPERATION OPERATION Before Use 5 • Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons. WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer. • Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.
OPERATION 17 Sorting Laundry • Use the Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage. Grouping Similar Items Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below. • Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
OPERATION Loading the Washer General Tips • Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer. • Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes. • Pretreat heavily stained areas for best results. • Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance. • Combine large and small items in the tub. Load large items first.
OPERATION 19 Adding Cleaning Products About Detergent Use • HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage. • Detergents designated as HE-compatible may not provide optimal results.
OPERATION • If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. Fabric Softener Compartment This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle. • Do not exceed the maximum fill line. Using too much fabric softener may stain clothes. • Dilute concentrated fabric softeners with warm water.
OPERATION 21 3 Carefully pour the pre-measured amount of bleach directly into the bleach dispenser. • Never add powdered bleach to the liquid bleach dispenser. Automatic Bleach Dispenser On some models, the bleach dispenser is connected to the inlet valve. The bleach is automatically diluted and dispensed at the proper time in the wash cycle. • The dispenser is activated twice to ensure complete dispensing of the bleach.
OPERATION Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE • If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins.
OPERATION 23 Time and Status Display • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. • If the display shows ---, then the time will be displayed after the load sensing has detected the load size. • The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time.
OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section. Cycle Guide Turn the knob or press the button to select the desired cycle.
OPERATION 25 Cycle Description Waterproof NOTE • Do not use any other wash cycle to wash waterproof items. • Do not use this cycle to wash a mixed load of waterproof and non-waterproof items. • Check the fabric care label on the garments before using this cycle. • Do not wash other fabrics using this cycle. Wash Temp.
OPERATION Cycle Bedding Spin Speed Default: Low Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Description Downloaded (Small Load) You can use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp.
OPERATION 27 • Press the Spin button repeatedly until the desired speed is selected. About Modifier Buttons • Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles. Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. • Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
OPERATION NOTE NOTE • Best results are obtained with smaller loads (less than 6 lb.) • This washer is equipped with a special drain feature that is designed to make your washer as safe as possible. If the washer is paused or shut off while there is still water in the tub, the water will drain automatically after several minutes of inactivity. This helps keep children safe by reducing the possibility of water remaining in the tub.
OPERATION 29 2 Press and hold the Spin button for 3 seconds. • You can change the spin speed by pressing the Spin button. Press the Start/Pause button to begin. Cold Wash Use this option to save energy by using cooler water while increasing the wash and rinse times to maintain wash performance. • Wash time will increase up to several minutes with this option. • For best wash results, only wash small loads (less than 8 lb) with this option.
OPERATION NOTE • The function does not lock the door. • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking the Control Panel 1 Turn on the power.
SMART FUNCTIONS 31 SMART FUNCTIONS Before Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. 1 • If the appliance is too far from the router, the signal becomes weak. It may take a long time to register or fail to install the application. LG ThinQ Application Features For the product that contains the Wireless LAN module • Remote Start - Control the appliance remotely from the LG ThinQ application.
SMART FUNCTIONS NOTE NOTE • If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. • Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled.
SMART FUNCTIONS 33 IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. • Reorient or relocate the receiving antenna. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. • Increase the separation between the equipment and the receiver. NOTE • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
SMART FUNCTIONS Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
MAINTENANCE 35 MAINTENANCE • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire.
MAINTENANCE • For other tub cleaning products, follow the cleaner manufacturer’s instructions and recommendations. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the tub after cleaning. Leaving the Lid Open After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. This helps prevent odors. Cleaning the Dispenser Drawer 3 Close the lid and press the Power button to turn on the washer.
MAINTENANCE 37 5 Wipe off any moisture with a dry towel or cloth after cleaning. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 7 Return the inserts to the proper compartments and replace the drawer. • Set the drawer into the opening at an angle, then lower it and slide it into place.
MAINTENANCE preferably with the faucets wide open for maximum flow. 7 • This will expel some of the antifreeze, leaving enough to protect the washer from damage. NOTE • An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
MAINTENANCE 39 Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. 9 Press the Start/Pause button and check that the water fills properly. When the Drain Hose is Frozen 1 Pour hot water in the washer tub and close the lid. 2 Wait for 1 - 2 hours. 3 Press the Power button to turn on the washer. 4 Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning.
TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Service Error Messages Problem Possible Cause & Solution UE The load is too small. UNBALANCE ERROR • Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items.
TROUBLESHOOTING 41 Problem CL The control lock function is on to prevent anyone from changing cycles or operating the washer. • Turn off the control lock function in the control panel. See Control Lock under Options and Extra Functions. dr Special drain feature DRAIN FEATURE • If the washer is paused during a cycle for more than 4 minutes, the cycle will be canceled and any water remaining in the tub will be drained. • This is not an error code. It indicates that the drain function is operating.
TROUBLESHOOTING Problem Possible Cause & Solution LE A motor error has occurred. MOTOR LOCKED ERROR • Allow the washer to stand for 30 minutes and then restart the cycle. Eb Clutch error CLUTCH ERROR • Mechanical failure • If the error code is still displayed, call for service. • Unplug the washer and call for service. Ps Supply voltage is not correct. SUPPLY VOLTAGE ERROR • Please call LG service center. You can find your local LG service center phone number on the back cover page.
TROUBLESHOOTING 43 Problem Vibrating noise Possible Cause & Solution Packaging materials were not removed. • See Unpacking and Removing Shipping Material in INSTALLATION. • Pause the cycle and redistribute the load after the lid unlocks. Not all leveling feet are resting firmly and evenly on the floor. • See Leveling the Washer in INSTALLATION. Floor is not rigid enough. • Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
TROUBLESHOOTING Problem Excessive sudsing Possible Cause & Solution Too much detergent or incorrect detergent • HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo. • For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse. Washer will not turn on. Power cord is not properly plugged in.
TROUBLESHOOTING 45 Problem Washer will not operate. Possible Cause & Solution Control panel has powered off due to inactivity. • This is normal. Press the Power button to turn on the washer. • Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off. • Turn both hot and cold faucets fully on. Controls are not set properly. • Make sure that the cycle was set correctly, close the lid and press the Start/Pause button to start the wash cycle. Lid is open.
TROUBLESHOOTING Problem Water in the washer does not drain or drains slowly. Possible Cause & Solution Drain hose is kinked, pinched, or clogged. • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. • Move the end of the drain hose so that it is lower than 96 inches (2.4 m). Bleach does not dispense.
TROUBLESHOOTING 47 Problem Poor stain removal Possible Cause & Solution Proper options are not selected. Previously set stains. • Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Musty or mildewy odor in the washer Incorrect or too much detergent has been used. • Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions.
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 49 • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, pandemics, acts of nature, or any other causes beyond the control of LG.
LIMITED WARRANTY Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim.
LIMITED WARRANTY 51 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
LIMITED WARRANTY DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws.
LIMITED WARRANTY 53 All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.
LIMITED WARRANTY courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
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