34 TROUBLESHOOTING TROUBLESHOOTING NORMAL SOUNDS YOU MAY HEAR WATER SLOSHING SOUND: The following sounds may be heard while the washer is operating. They are normal. A liquid in the balance ring around the wash basket helps the basket spin smoothly. CLICKING: SOUND OF WATER BEING ADDED AFTER THE WASHER HAS ALREADY BEEN IN OPERATION Lid lock relay when the lid locks and unlocks. SPRAYING OR HISSING: Water spraying or circulating during the cycle.
TROUBLESHOOTING 35 Problem Wrinkling Excessive sudsing Staining Possible Cause Washer not unloaded promptly. Solutions Always remove items from the washer as soon as the cycle is complete. Washer overloaded. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily. Hot and cold water inlet hoses are Hot water rinse can set wrinkles in garments. Check the reversed. inlet hose connections.
36 TROUBLESHOOTING BEFORE CALLING FOR SERVICE (continued) Problem Washer will not operate Washer not filling properly Possible Cause Solutions Control panel has powered off due This is normal. Press the POWER button to turn the to inactivity. washer on. Washer is unplugged. Make sure cord is plugged securely into a working outlet. Water supply is turned off. Turn both hot and cold faucets fully on. Controls are not set properly.
TROUBLESHOOTING 37 Problem Washer will not drain water Possible Cause Solutions Kinked drain hose. Ensure that the drain hose is not kinked. Drain located higher than 96 in. Make sure that the drain hose is no higher than 8 ft. above the floor. above the bottom of the washer and is no more than 5 ft. away from the washer. Poor stain removal Proper options not selected. Heavier soils and tougher stains may require extra cleaning power.
38 TROUBLESHOOTING ERROR CODES Problem The display shows: The display shows: Possible Cause The lid is not closed properly. Lid lock switch error. Solutions Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid is locked. If the lid is closed and the lid lock error message is displayed, call for service.
WARRANTY 39 Problem The display shows: Possible Cause Foreign objects, such as coins, pins, clips, etc., caught between the wash plate and the inner basket. Water in the washer drains slowly Drain hose is kinked, pinched, or or not at all, or the display shows: clogged Solutions Turn off the washer and then press the Power button. Press the spin speed button without selecting a cycle to drain and spin the load.