TROUBLESHOOTING 65 TROUBLESHOOTING FAQs Frequently Asked Questions Q What types of cookware are recommended for use with the cook top? A + The pans must have a flat bottom and straight sides. + Only use heavy-gauge pans, + The pan size must match the amount of food to be prepared and the size of the surface element, + Use tight fitting lids. + Only use flat-bottom woks. Q My new oven doesn’t cook like my old one. Is there something wrong with the temperature settings? A No.
66 TROUBLESHOOTING What should racks are sticky and have become hard to slide in and out? Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the sides of the racks. This will work as a lubricant for easier gliding. What should I do for hard to remove stains on my cook top? The cook top should be cleaned after every use to prevent permanent staining.
TROUBLESHOOTING 67 A Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the bottom and an additional % cup water be sprayed on walls and other soiled areas to fully saturate the soils for better cleaning performance. Q I see smoke coming out of my oven range’s cook top vents during Easy Clean. Is this normal? A This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
68 TROUBLESHOOTING Problem Possible Cause & Solution Oven will not work A fuse In your home may be blown or the circuit breaker tripped. + Replace the fuse or reset the circuit breaker. Oven controls improperly set. + See the "Oven" section in the Operation chapter, Even too hot, « Allow the oven to cool to below locking temperature. Steam Is exhausted through the oven vent. Cooking foods with high moisture produces steam. + This is normal. Appliance does not operate, Cord is not plugged in correctly.
TROUBLESHOOTING 69 Problem Possible Cause & Solution Food does not brill | Cookware not lusted for rolling. properly + Use broiling pan and grid. Aluminum foll used on the broiling pan and grid has not been fitted properly and slit as recommended. + See the "Oven" section In the Operation chapter. In some areas the power voltage may be low. + Preheat the broil element for 5-7 minutes, See the Broiling Guide, Oven temperature Oven sensor needs to be adjusted.
70 TROUBLESHOOTING Problem Possible Cause & Solution Surface units do not work properly. A fuse In your home may be blown or the circuit breaker tripped. + Replace the fuse or reset the circuit breaker. Cook top controls improperly set. + Check to see the correct control is set for the surface unit you are using. Surface unit stops glowing when changed to a lower setting. The unit is still on and hot. + This is normal. Areas of discoloration on the cook top Food spillovers not cleaned before next use.
TROUBLESHOOTING 71 Problem Possible Cause & Solution Oven light does not work. It Is time to replace the lamp or the lamp Is loose. + Replace or tighten lamp. See "Changing the Oven Light" section in this Owner's Manual. Convection fan stops. (During Conv. Bake mode) Convection fan stops during a convection bake cycle. It Is done to allow for more even heating during the cycle. + This is not a allure of the range and should be considered normal operation.
72 TROUBLESHOOTING WI-Fi Problem Possible Cause & Solution Trouble connecting appliance and smartphone to WIFI network The password for the WI-Fi network was entered incorrectly. + Delete your home WI-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. + Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SAID) is set incorrectly.