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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE

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130

Digital Key TelephoneDigital Key Telephone

Sys temSys tem

USER GUIDEUSER GUIDE

Contains : Quick Reference Guides ,Co ntains : Quick Reference Guides ,

Digital Keyset Digital Keyset Features ,Feature s ,

Attendant Attendant Operation,Operation,

Ho tel Ho tel Optio n Features ,Optio n Features ,

Single Line Telephone (Analogue) Single Line Telephone (Analogue) Operatio n.Operatio n.

Summary of content (46 pages)

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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE aria 130 Dig it a l Ke y Te le p ho ne Sy s te m USER GUID E Co n ta i ns : Q u ic k Re fe re n c e Gui d e s , Di g i tal Ke y s e t Fe a tu re s , Atte n d an t Op e ra ti on , Ho te l Op t io n Fe atu re s , Sin g l e Li n e Te l e p h on e (An alo g u e ) Op e rat io n .
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE aria 130 A single cabinet installation is shown, (a maximum of 2 cabinets are available for aria 130). NB: Although every effort is made to keep this Guide up to date, Features and Functions are subject to change without notice. An inclusion of a feature or function in this guide does not imply it is operational on your system. Some features require specific hardware or software installation. Please check with your aria dealer for further details.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Index A Access Authorization Code...............................…...18 Alarm Reset .....................................…..……………22 Answering a Call Wait with Voice Over .......…….....14 Answering an Intercom Call ....................….…….....13 Answering an Outside Call ..........................………..10 Auto Call Number Redial ..........................……….....11 B Background Music ...................................………..…20 Blocking Outside Calls ......
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Quick Reference Guide for aria 130 Digital Key Telephone Fixed Feature Buttons FLASH button may be used to terminate an outside call and re-seize dial tone without having to hang up the handset. MUTE button allows you to switch the built in microphone on or off when using the speakerphone or the handset microphone when using the handset. MON button enables you to make a phone call with-out lifting handset.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Quick Reference Guide for Digital Key Telephone Flexible Buttons Programming Storing Speed Dial Numbers (cont) Press TRANS/PGM button. Press a flexible button to be programmed. See the below chart and dial the desired code. Press HOLD/SAVE button. To erase an exiting speed bin, Press TRANS/PGM button and then SPEED button. Dial speed number bin to be erased. Press HOLD/SAVE button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE CONTENTS Index (Alphabetical Order – Digital, Attendant, Hotel User Guide Sections).........................................…… 2 Quick Reference Guide ……..............................................................................................................……. 3 Quick Reference Guide ……..............................................................................................................……. 4 Digital Key Telephone Family.....................
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE CONTENTS VMIB Quick Reference Guide 23 VMIB messaging for aria 30 Button Digital Phone...............................................................................…….23 VMIB messaging for aria 8 Button Digital Phone...............................................................................……...23 VMIB messaging for aria 2 Button Digital Phone and Analogue Phone................................................……23 VMIB Remote Access………………………………......
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE CONTENTS Hotel Analogue Single Line Telephone Operation 45 Baby Listening ....................................................................………………………………………..……….……45 Maid Status ……………………………………………………..……………………………………………………...45 New Cabina Call …………………………………………………………………………………………….…………45 DOCUMENT REVISION Markw 22/09/03 Additions Pg 25,27, 43.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Digital Key Telephone Family Large Digital Key Telephone KD-33LD KD/E-36LD LDK-306LD KD Series KD-36EXE KD-36D : LCD Display, 24 Flexible Buttons KD-36N : No LCD Display, 24 Flexible Buttons KD-24D : LCD Display, 12 Flexible Buttons KD-24N : No LCD Display, 24 Flexible Buttons KD/E Series KD/E-36EXE KD/E-36EXE : LCD Display, 24 Flexible Buttons KD/E-36ENH : No LCD Display, 24 Flexible Buttons KD/E-24EXE : LCD Display, 12 Flexible
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Digital Key Telephone Family Large Digital Key Telephone LKD-2N/S LKD-8D/S LKD-30DS LKD-2N/S: No LCD Display, 2 Flexible Buttons LKD-8D/S: LCD Display, 8 Flexible Buttons LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30) LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Placing an Outside Call Button Procedures Lift handset or press MON button. Press outside line button, pool button or dial CO line access code. Dial desired party. When called party answers, lift handset or use speakerphone. Range 1 OR: 4 + 01~24 Or, 48 + 01~40 Button Procedures Range Lift handset or press MON button to use speakerphone. Press flashing CO line button or loop key.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Auto Call Number Redial When the called party is busy or does not answer the call, the system can automatically redial the number by pre-programmed time interval. Button Procedures Range Queuing When a CO line is busy, you can request a call back when the CO line is available. As soon as it becomes idle, you can be the first extension to get the CO line. Button Range Procedures Lift handset or press MON button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Speed Dial Numbers (cont) Button Range Procedures Station Speed bin 000~ 099 System Speed bins 2000~3499 To use system speed numbers, Lift handset or press MON button. Press SPEED button. Dial speed number bin. To erase station speed numbers, Press TRANS/PGM button. Press SPEED button. Dial speed number bin to be erased. Press HOLD/SAVE button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Universal Night Answer When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line calls employing dial code regardless of pick-up group. Button Range Procedures Lift handset or press MON button. Press flashing CO line button. If a CO line button is not assigned, dial 2. You will be connected to ringing outside line. Button Range Procedures Press TRANS/PGM button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Voice Over This feature provides voice announcement to a busy station without interrupting the existing conversation. The announcement is received over the existing conversation so that only the busy station hears both incoming parties. Button Procedures Range When a busy keyset engaged in an internal or external call is called through camp-on by a caller, HOLD/SAVE button of busy keyset is flashing.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Message Waiting When the called extension does not answer the call, you can leave a message wait to the station. Button Procedures Range If a called party does not answer, press CALLBK button. Hang up. At that time, the LED of CALLBK button in the called station is flashing. On LKD-2N/S, 8D/S, If a called party does not answer, press TRANS/PGM button and dial ✱ 6 6 To answer a message waiting, Press flashing CALLBK button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Call Forward (cont) Button Range Procedures - For Follow-me, programme the station that you will be forwarded to i.e. if your extension is 702 and you are forwarding to 704, then you will need to go to 704 to program the feature. Also, this feature requires authorisation code and requires system programming. - For Station Off-net, the number you are forwarding to should be saved as a speed dial number first. (Please see Speed Dial Number.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Speaker Volume Control Button Procedures Range In speakerphone mode, press VOLUME (▲/▼) button to control the speakerphone volume. Ring Volume Control Button Procedures Range When bell rings, press VOLUME (▲/▼) button to control ring volume. Placing an Intercom Group Call Range Procedures Button To make an intercom group call, Lift handset or press MON button. Dial the intercom group number. ICM. Group No.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Conference (Cont'd) Procedures Button Range Re-entering a conference, Lift handset or press MON button. Press CONF button. To drop an outside party, (You should be active in the conference.) Press outside line of party you wish to drop. Hang up or press MON button. To terminate the conference, Hang up or, press CONF button if unsupervised.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Wake-up Call The system automatically sends ring signal to a station which registers a wake-up time. There are two kinds of wake-up call, one is effective for one-day, the other is effective until canceled. Button Procedures Range To register wake-up time, Press TRANS/PGM button. Dial 4 1 and 4-digit wake-up time (HHMM) in 24-hour mode.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Pre-selected Message You can select a pre-assigned message to be displayed on the LCD of the phone calling the station. Button Procedures Range Press TRANS/PGM button and dial 5 1 Dial the number of desired message. Date, Time or Station Number if required. Press HOLD/SAVE button. (DND/FWD button is flashing.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Voice Announcement This feature provides the station an audible system prompt and you can record your greeting to provide the caller when the call is not answered within the predefined time. Button Procedures Range Date & Time Prompt ; Press TRANS/PGM button and dial 6 2. You will hear the time prompt, “Date is December, 20th, Time is XX : XX PM.” Station Number Prompt ; Press TRANS/PGM button and dial 6 3.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE CO Message Wait (CLI Message Wait) When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is displayed on the LCD of the station. If the DISA/DID external party hangs up the call before being answered, the CLI will be stored in the CO message wait queue in the called party. Button Procedures Range To retrieve CLI Message, Press CALLBK button. The stored message will be shown on the LCD.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Voice Mail (VMIB) Quick Reference Guide To Forward calls to the Voice Mail (VMIB) Press MON button. Press DND/FWD button. Dial one of the following forward types: For Unconditional Forward dial……….. 1 # For Forward on Busy dial ………………2 # For Forward on No Answer dial ……….3 # For Forward on Busy/ No Answer dial ..4 # To Retrieve your Voice Mail (VMIB) Messages Press the flashing CALL BK button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Voice Mail (VMIB) - Remote Access Quick Reference Guide Enter your Authorisation Code (of your Station) Before you can remotely access your voice mail you will need to enter an ‘authorisation code’ this is done at your extension.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Flexible Button Programming Button Procedures Range To program flexible buttons, Press TRANS/PGM button. Press a flexible button to program. See the below table and enter the desired code. Press HOLD/SAVE button. To erase a flexible button, Press TRANS/PGM button. Press the flexible button to be erased. Press HOLD/SAVE button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Wake-up Call Button Procedures To register wake-up call, Press TRANS/PGM button. Dial 0 4 2 Dial the station range. In case of one station, dial the station number twice. After hearing confirmation tone, enter 4-digit wake-up time (HHmm) in 24-hour mode. (HH= 00~23, mm= 00~59) Press HOLD/SAVE button for one-day, or dial # and HOLD/SAVE button for until canceled.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Changing Time/Date Format Button Procedure To change the date format on the LCD, Press TRANS/PGM button. Dial 0 4 4 The format toggles between DDMMYY and MMDDYY. (YY : year, MM : month, DD : date) To change the time format on the LCD, Press TRANS/PGM button. Dial 0 4 5 The format toggles between 12-hour mode and 24-hour mode. (YY : year, MM : month, DD : date) System Speed Dial To store system speed numbers, Press TRANS/PGM button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Day/On-demand/Night/Weekend Mode Service The attendant station can be placed into night service mode allowing ring assignments and answering privileges to station not having the privileges in the day mode. Or, can be placed into on-demand service mode allowing ring assignments and answering privileges to station not having the privileges in the night mode.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Dial by Name (for ICM) Button Procedure Press TRANS/PGM button. Dial 0 7 2 Dial the station number and enter the name using the code shown.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Erasing Station Message The attendant can cancel the features, DND CALL FORWARD and pre-selected message activating at other station. Button Procedure Press TRANS/PGM button. Dial 0 7 1 Dial the desired station range to be canceled. Press HOLD/SAVE button. Attendant LCD Language Procedure To change the LCD language at attendant, Press TRANS/PGM button. Dial 0 7 ✱ Dial the station range to be changed.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Making a Page Button Procedure Lift handset or press MON button. Press PAGE button. Speak in normal voice tone to announce message. Transferring an Outside Line to Another Station Button Procedure While connecting an outside line, press the desired DSS station button. You can wait to announce the transfer or hang up. Button Procedure Lift handset or press MON button. Press the programmed INTERCOM GROUP CALL button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Attendant Programming Menu Table The attendant can program some features with this table by pressing TRANS/PGM button then [0] and appropriate codes.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Attendant Programming Menu Table (Cont'd) Attendant Main Menu [5] MESSAGE Attendant Sub Menu - I [1] PRESELECT MSG ACT [2] PRESELECT MSG DEACT [3] CUSTOM MSG REG [4] ERASE VM MSG Attendant Sub Menu - II Selection STN# (+ END STN#) + MSG #(00-10) STN# (+ END STN#) MSG # (11-20) + MSG STREAM STN# (+ END STN#) Remark MAIN or GROUP ATD MAIN or GROUP ATD MAIN or GROUP ATD [5] ATD DEL ALL CLI MSG [7] SUPPLEMANTARY [1] CANCEL FEATURES [2] REGISTER STA
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Introduction to aria 130 Hotel Software The aria hotel S/W has a number of features that have been designed specifically for hotel and other hospitality applications. The additional features that are available, add value to the service offered to guests and increase the efficiency of staff. This section is aimed at the system manager and anyone else that requires a detailed description of the hotel facilities and their operation.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Check-In / Change a Guest's Room Status (at Front Desk) To check in the guest and change the Room Status from the default values, you should enter the following information. Button Procedure Press TRANS/PGM button. Dial # 1 1 Dial Room Number. Press SPEED button. Dial Room Status Type (1~8).
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Intercom Enable/ Disable (at Front Desk) (Room Status Type 4) It is possible to allow or restrict internal calls from a guest's extension. Button Procedures To change the Intercom Restriction, Press TRANS/PGM button. Dial # 1 1 Dial Room Number and press SPEED button. Dial 4, the status is changed (toggle setting). Press HOLD/SAVE button. (NB Once Intercom Enable is set, it becomes the Default Setting.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Call Charge Rate (at Front Desk) (Room Status Type 8) This feature allows system attendant to register Call Charge rate to rooms while check-in. Button Procedures To assign Call Charge Rate, Press TRANS/PGM button. Dial # 1 1 Dial Room Number and press SPEED button. Dial 8. Dial Call Charge Rate (0~5). Press HOLD/SAVE button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Printing a Guest's Room Status (at Front Desk) Button Procedures To print out the Room Status, Press TRANS/PGM button. Dial # 2 2 Dial the range of Room Numbers to be printed. Press HOLD/SAVE button. Intercom Call Enable/Disable (at Front Desk) If you do not want guests to be able to dial each other unless they are transferred by the attendant then, it is possible to block single or multiple rooms.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Bath Alarm (at Front Desk) The system has a facility which can be used to ensure that the front desk is notified when the guest is in trouble. If the handset is left off-hook for a period of time then, an alarm will ring at reception and the Front Desk staff can take appropriate action. Button Procedures To set bath alarm device from System Attendant, Press TRANS/PGM button. Dial # 7 1 Dial the station range to be set the bath alarm device.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Room to Room Call Group (at Front Desk) If you wish to split the hotel rooms into groups for internal calls, this can be done from system attendant. Once the groups have been set up then only guests in the same group can call each other internally. Button Procedures To set Room to Room Call Group, Press TRANS/PGM button. Dial # 4 1 Dial Group Number (00~99). Dial the room range. Press HOLD/SAVE button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Auto Internal Speed Directory (at Front Desk) This feature will automatically build an internal directory of registered service stations and guests staying at the hotel from the name information that is entered when they check-in. Once the name has been added to the list, it is possible to choose a name from the list for dialing and transferring of calls. Button Procedures To insert Internal Speed Directory at Front Desk, Press TRANS/PGM button.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Hotel Programming Menu Table Front Desk Menu Attendant Main Menu Attendant Sub Menu - I Selection [1] CHECK IN ENTER ROOM NUMBER [2] CHECK OUT ENTER ROOM MUNBER Remark [1]CHECK IN/OUT [2] CHARGE PRINT/STATUS PRINT [1] CHARGE PRINT ENTER ROOM NUMBER [2] STATUS PRINT ENTER ROOM RANGE Press HOLD Key [3] ICM CALL ENABLE/DISABLE [1] ICM CALL ENABLE ENTER ROOM RANGE Press HOLD Key ENTER ROOM RANGE Press HOLD Key [2] ICM CALL DISABLE [1]
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Analogue Single Line Telephone User Guide for aria Telephone Systems Placing an Outside Call Last Number Redial Lift handset. Dial 1. Dial the desired number. Lift handset. Dial 5 5 2 Storing Station Speed Dial Numbers Lift handset. Dial 5 5 5 Dial station speed dial number. 000~099 Dial speed dial number you wish to store. ‘Flash’ the hook switch. You will hear confirmation tone and hang up.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Analogue Single Line Telephone User Guide for aria Telephone Systems Do Not Disturb (DND) Queuing Lift handset. Dial 5 5 3 Place the handset. To cancel Do Not Disturb, Lift handset. Dial 5 5 3 or 5 5 9. Hang up. If you access a busy line, you may request the system to place you on hold, until the next line becomes idle. Lift handset. ‘Flash’ the hook switch. Dial ✱ 6 6 . You will hear confirmation tone when the call is accepted.
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ʅ aria 130 - DIGITAL KEY TELEPHONE SYSTEM USER GUIDE Analogue Single Line Telephone User Guide for aria Telephone Systems Voice Announcement Programming Your Name Date & Time Prompt; Lift handset. Dial 5 6 3. After hearing confirmation tone, dial 6 2. You'll hear date & time prompt, " Date is March, 20th and Time is 00:00." Extension Number Prompt; Lift handset. Dial 5 6 3. After hearing confirmation tone, dial 6 3. You'll hear extn number prompt, "This extension is XXXX.