Troubleshooting Guide

ManualsBrandsLG Electronics ManualsAppliancesA9 Cord Zero Cordless Stick Vacuum Cleaner

25TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Before Calling for Service

Operation

Problem Possible Cause & Solution

The appliance does

not operate.

Battery is fully discharged.

Appliance is turned off.

Power button to turn on the appliance.

Suction power is too

weak.

Dust bin is full of dust.

Filters are clogged.

Inlet is clogged.

the product body or the extension pipe.

Foreign object is on rotating brush, or in inlet port.

om the rotating brush or the inlet port.

The product body

does not appear to

be charging.

Power adapter is not connected to the charging station.

Power cord is unplugged.

Foreign object is on the charging terminals.

Hot air is coming

from the product

body.

Motor is cooling.

is a result of the motor cooling and is not a

sign of malfunction.

A strange odor is

coming from the

appliance.

Appliance was purchased within the last 3 months.

Dust bin is full of dust.

odor. Empty the bin and clean it.

Foreign object is on the filter.

een cleaned for some time. Clean the pre-filter

and exhaust filter regularly.

Pre-filter was installed while damp or wet.

d odor, allow the pre-filter to dry completely

in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.

Exhaust filter was installed while damp or wet.

avoid odor, allow the exhaust filter to dry

completely in a well-ventilated area out of direct sunlight for at least 24 hours before

reassembling.

The appliance makes

too much noise.

Vacuum cleaner is running in Turbo mode.

suction power settings. This is normal.

Summary of content (2 pages)

PAGE 1
TROUBLESHOOTING 25 TROUBLESHOOTING ENGLISH Before Calling for Service Operation Problem The appliance does not operate. Possible Cause & Solution Battery is fully discharged. Appliance is turned off. Power button to turn on the appliance. Suction power is too weak. Dust bin is full of dust. Filters are clogged. Inlet is clogged. the product body or the extension pipe. Foreign object is on rotating brush, or in inlet port. om the rotating brush or the inlet port.
PAGE 2
6 TROUBLESHOOTING Problem The appliance turns off unexpectedly or by itself after the motor speed fluctuates repeatedly. Possible Cause & Solution Battery is not fully charged. the battery is fully charged and the pipes and attachments are clear from obstructions, contact an LG customer information center for service. Foreign object is in the product body, extension pipe, inlet port or nozzle. body, extension pipe, inlet port or nozzle. Filters are clogged. The rotating brush does not rotate.