Frequently Asked Questions

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Part 1: Frequent Question& Answer
Question: How to close the clock?
Answer: Just short press any button to close the ringing alarm clock.
Question: How to set the mode: SLEEP/12/24 ?
Answer: Long press is to adjust for 12 hours, short press is to adjust to 24 hours.
Question: Does the radio wire port is single or the same as the charging port?
Answer: The built-in audio wire must be insert into the audio outlet on the back of host with ANT, regarding as the
antenna of radio
Question: Does the charging clock support the iPhone 7 to charge??
Answer: No, iPhone 7 does not have wireless charging feature,Only compatible with mobile phones with wireless
charging.
Question: How is alarm shut off??
Answer: oh, just press any key to stop alarm.
Part 2: Notes
How to deal with the problem?
If your wireless clock is not working, please check this step:
1. Note that when plugging in the power, the interface must be selected correctly, do not plug it into the audio hole
2. Use the original power plug, plug in the power supply, pay attention to the maximum voltage not to exceed 9V,
to avoid burning out the wireless charger
3. When charging, it is best to remove the phone case to avoid too thick to charge.
4. Only compatible with mobile phones with wireless charging, And iPhone 7 does not support wireless charging
function. And the fast charging power is 10W
5. Normal plug-in is successful, the alarm clock display screen will display subtitles
Part 3: Notes
1.There is a protective film on the clock screen, when you use please tear off, or it will affect your using.
2.Please try use the remote to set what you hope, it maybe helpful to you.
3.Please make sure your phone wireless charging function, the X7 clock just support phones with wireless
function.