P350 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Generic Safety and Compliance Notices • Setup Guide Second Edition (August 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo computer . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . Rear . . . . . . . . . Internal storage drives . . Features and specifications USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 4 5 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 7 Access networks . . . . . . . . . . . Connect to the wired Ethernet . . . .
Before you contact Lenovo . . . . . . . . Lenovo Customer Support Center . . . . . . Purchase additional services. . . . . . . . . . 49 49 50 Appendix A. System memory speed. . . . . . . . . . . . . . . . . . 51 ii P350 User Guide Appendix B. Compliance information . . . . . . . . . . . . . . . 53 Appendix C. Notices and trademarks . . . . . . . . . . . . . . .
Discover your Lenovo computer Thank you for choosing a Lenovo® computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
iv P350 User Guide
Chapter 1. Meet your computer Front 1. Optical drive eject button* 2. Optical drive activity indicator* 3. ThinkStation® LED 4. Power button and power indicator 5. Storage drive activity indicator 6. SD-card slot* 7. Microphone connector 8. Headset connector 9. USB-C® (3.2 Gen 2) connector 10. USB 3.2 connectors Gen 1 11. USB 3.2 connectors Gen 2 12. Internal speaker * for selected models Power indicator Show the system status of your computer. • On: The computer is starting up or working.
• “Use a media card (for selected models)” on page 11. Rear 1. Audio line-out connector 2. DisplayPort™ out connectors 3. Optional connector* 4. USB 3.2 connectors Gen 1 5. USB 3.2 connectors Gen 1 (with smart power-on feature) 6. PCI-Express card area 7. Serial connector 8. Security-lock slot 9. PS/2 mouse connector* 10. PS/2 keyboard connector* 11. Ethernet connector 12. Padlock loop 13. E-lock slots 14. Smart cable clip slots* 15.
Related topics • “USB specifications” on page 5. • “Connect an external display” on page 7. • “Manage cables with a smart cable clip” on page 7. • “Lock the computer” on page 13. • “Enable or disable the smart power-on feature (for selected models)” on page 21. Chapter 1.
Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. 1. 2.5-inch secondary hard disk drive cage* You can install 2.5-inch hard disk drives or 2.5-inch solid-state drives in this cage.. 2. SD-card slot* You can install a supported media card into the SD-card slot. 3. M.2 solid-state drive slots One or two M.
Electrical input • Input voltage: From 100 V ac to 240 V ac • Input frequency: 50/60 Hz Up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs) or DDR4 non-ECC UDIMMs Memory Maximum memory capacity: 128 GB Memory quantity: 1pc, 2pcs or 4pcs • 2.5-inch hard disk drive* • 2.5-inch solid-state drive* • 3.5-inch hard disk drive* Storage device • Up to two M.
Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 3.2 connector Gen 1 • USB 3.2 connector Gen 2 Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A. • USB-C (3.
Chapter 2. Get started with your computer Access networks This section helps you access networks through connecting to a wired or wireless network. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed.
To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip. 2. Install the clip as shown.
Chapter 3. Explore your computer The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings. • Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
1. Type Bluetooth in the Windows search box and then press Enter. 2. Turn on Bluetooth, if it is off. 3. Select a Bluetooth device, and then follow the on-screen instructions. Use the optical drive (for selected models) If your computer has an optical drive, read the following information. Know the type of your optical drive 1. Type Device Manager in the Windows search box and then press Enter. Type the administrator password or provide confirmation, if prompted. 2.
Use a media card (for selected models) If your computer has a SD-card slot, read the following information. Install a media card 1. Locate the SD-card slot. 2. Ensure that the metal contacts on the card are facing the ones in the SD-card slot. Insert the card firmly into the SD-card slot until it is secured in place. Remove a media card Attention: Before removing the card: 1. Click the triangular icon in the Windows notification area to show hidden icons.
12 P350 User Guide
Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer. Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.
E-lock Your computer might have a security lock solution installed to protect the computer from unauthorized tampering of the internal components. Using the E-Lock, you can mechanically lock or unlock the computer cover. To enable or disable the E-Lock: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Electronic Lock to enable or disable the E-lock. 3. Press F10 or Fn+F10 to save the changes and exit.
Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another. • System management password (for selected models) You can enable the system management password to have the same authority as the supervisor password to control security related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer.
Use BIOS security solutions This section provides BIOS solutions to secure your computer and information. Wipe the storage drive data It is recommended that you wipe the storage drive data before recycling the storage drive or the computer. To wipe the storage drive data: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ secure wipe ➙ Enabled. 3. Press F10 or Fn+F10 to save the changes and exit. 4. Restart the computer.
Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: • Disabled (default setting): You can use the USB storage devices without limitation. • Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access or modify data on the USB storage devices.
18 P350 User Guide
Chapter 5. UEFI BIOS This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS. What is UEFI BIOS Note: The operating system settings might override any similar settings in UEFI BIOS. UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs. Your computer comes with a setup program with which you can change UEFI BIOS settings.
Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In addition to the keyboard, you also can use the mouse to make selections. To change the display mode of UEFI BIOS: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ Setup Mode Select and press Enter. 3.
2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12. 3. Select the storage device as desired and press Enter. If you want to change the boot priority order permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu.
USB port on computer USB port in UEFI BIOS 1 USB Port 1 2 USB Port 2 3 USB Port 3 4 USB Port 4 5 USB Port 5 7 USB Port 7 8 USB Port 8 9 USB Port 9 10 USB Port 10 Change the ITS performance mode You can adjust the acoustic and thermal performance of your computer by changing the ITS performance mode. Three choices are available: • Best Performance (default setting): The computer works at the best system performance with normal acoustic level.
1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. From the main interface, select Security ➙ Secure Boot and press Enter. 3. Depending on the operating system to be installed, do one of the following: • To install a Windows operating system that supports secure boot, select Enabled for Secure Boot. • To install an operating system that does not support secure boot, such as some Linux operating systems, select Disabled for Secure Boot. 4.
Clear CMOS 1. Remove all media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS/Recovery jumper. 3. Move the jumper from the standard position to the maintenance position. 4. Reconnect the power cords for the computer and the monitor to electrical outlets. 5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds. 6.
Chapter 6. RAID What is RAID Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives. When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array.
3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select Create RAID Volume and press Enter. 5. Select Name and press Enter. When prompted, type a proper RAID Volume name in the field. 6. Select RAID Level and press Enter. When prompted, select a RAID level in the field. 7. Use the arrow keys and the space key to mark individual physical storage drives to be added in the RAID volume. 8. Select Strip Size and press Enter. When prompted, select a strip size in the field. 9.
Chapter 7. Diagnostics Use diagnostic solutions to test hardware components and report operating-system-controlled settings that interfere with the correct operation of your computer. Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.
28 P350 User Guide
Chapter 8. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
• M.2 solid-state drive* • M.2 solid-state drive bracket* • PCI-Express card* • Power supply assembly * for selected models Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Vertical stand Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3. Unlock any locking device that secures the computer cover. 4. Remove the vertical stand. See “Vertical stand” on page 30. 5.
Replacement procedure Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the “Computer cover” on page 30. 2. Disconnect the signal and power cable from the optical drive.
Removal steps Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order: • “Computer cover” on page 30 Chapter 8.
• “Front bezel” on page 31 Replacement procedure Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: • Replace the internal storage drive only for upgrade or repair.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. • Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. 3.5-inch primary hard disk drive For access, do the following: 1.
2.5-inch primary hard disk drive Remove the storage converter with the 2.5-inch primary hard disk drive. See “3.5-inch primary hard disk drive” on page 35. Removal steps 2.5-inch secondary hard disk drive For access, do the following: 1. Remove these parts in order: • “Computer cover” on page 30 • “Front bezel” on page 31 • “Optical drive” on page 32 • “Drive bay assembly” on page 33 2. On the bottom of the drive bay assembly, disconnect the signal cable and the power cable from the 2.
Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove these parts in order: • “Computer cover” on page 30 • “Front bezel” on page 31 • “Drive bay assembly” on page 33 Chapter 8.
Replacement procedure Note: During the installation, ensure that you align the memory module to the slot and press down on both ends until the latches are fully engaged with a click. Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
• “Front bezel” on page 31 • “Drive bay assembly” on page 33 2. Disconnect the power supply assembly cables from the system board. Removal steps M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Attention: The internal storage drive is sensitive.
1 2 M.2 solid-state drive Gen 4 slot M.2 solid-state drive Gen 3 slot M.2 solid-state drive on slot 1 For access, remove the “Computer cover” on page 30. Remove the M.2 solid-state drive and the heat sink (if any) depending on the computer model. • For computers without the heat sink for the M.2 solid-state drive: • For computers with the heat sink for the M.
Note: When installing the M.2 solid-state drive and the heat sink, remove the film that covers the thermal pad (if any). M.2 solid-state drive on slot 2 For access, remove these parts in order: • “Computer cover” on page 30 • “Front bezel” on page 31 • “Drive bay assembly” on page 33 Remove the M.2 solid-state drive and the heat sink (if any) depending on the computer model. • For computers without the heat sink for the M.2 solid-state drive: • For computers with the heat sink for the M.
Note: When installing the M.2 solid-state drive and the heat sink, remove the film that covers the thermal pad (if any). M.2 solid-state drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Computer cover” on page 30 • “Front bezel” on page 31 • “Drive bay assembly” on page 33 • “M.
Replacement procedure PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Computer cover” on page 30. Removal steps Note: Do not attempt to install any PCI-Express cards other than graphics card to slot 1 . Chapter 8.
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer. The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever.
Removal steps Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. E-lock Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 30 • “PCI-Express card” on page 43 2. Disconnect the E-lock cable from the system board. Note: To remove the screws, you need a special tool (T15 star wrench).
46 P350 User Guide
Chapter 9. Help and support Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and frequently asked questions How to access? • https://www.lenovo.com/tips • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and click Get Help or Tips. Windows help information • Use Windows Search or the Cortana® personal assistant. • Microsoft support Web site: https://support.microsoft.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
Services available during the warranty period • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Appendix A. System memory speed The Intel® Xeon® or Intel Core™ microprocessor families compatible with this ThinkStation computer feature an integrated memory controller. The memory controller provides the microprocessor with direct access to the system memory. Therefore, the system memory speed will be determined by the memory module type, frequency, size (capacity), the number of memory modules installed, and the microprocessor model.
52 P350 User Guide
Appendix B. Compliance information For more compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices. Certification-related information Product name: ThinkStation P350 Machine types: 30E5 and 30E6 The latest compliance information is available at: https://www.lenovo.
54 P350 User Guide
Appendix C. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.