User Guide ThinkPad T450
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 167 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Second Edition (February 2015) © Copyright Lenovo 2015.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . . . Right-side view. . . . . . . . . . . . . Left-side view . . . . . . . . . . . . . Bottom view . . . . . . . . . . . . . .
Chapter 6. Advanced configuration . . Installing a new operating system . . . . . . Installing the Windows 7 operating system . Installing the Windows 8.1 operating system Installing device drivers . . . . . . . . . . Using the ThinkPad Setup program . . . . . Main menu . . . . . . . . . . . . . Config menu. . . . . . . . . . . . . Date and Time menu . . . . . . . . . Security menu . . . . . . . . . . . . Startup menu . . . . . . . . . . . . Restart menu . . . . . . . . . . . . Updating the UEFI BIOS . . .
rated current less than or equal to 20 A phase . . . . . . . . . . . . . Lenovo product service information for Taiwan . . . . . . . . . . . . . Eurasian compliance mark . . . . . . . Brazil regulatory notice . . . . . . . . Mexico regulatory notice . . . . . . . . per . . . 155 . . . . 155 155 155 155 . . . . . . . . Appendix B. WEEE and recycling statements . . . . . . . . . . . . . Important WEEE information . . . . . . . Recycling information for China . . . . . .
iv User Guide
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and make sure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than USB cables while the computer power is on; otherwise, you might damage your computer.
Notice for built-in rechargeable battery DANGER Do not attempt to replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn. For your safety, always follow these basic precautions with your computer: • Keep the cover closed whenever the computer is plugged in.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break.
WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions.
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled programs.
3 Power button Press the power button to turn on the computer or put the computer into sleep mode. For how to turn off the computer, see “Frequently asked questions” on page 19. If your computer is completely unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page 131 for more information. You also can define what the power button does.
Right-side view 1 Audio connector 2 Micro-SIM-card tray (available on some models) 3 Media-card-reader slot 4 USB 3.0 connector 5 Ethernet connector 6 Video graphics array (VGA) connector 7 Security-lock slot 1 Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
4 USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera. Attention: When you attach a USB cable to the USB 3.0 connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged. 5 Ethernet connector Connect the computer to a LAN with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
Left-side view 1 1 Power connector 2 USB 3.0 connector 3 Fan louvers 4 Mini DisplayPort® connector 5 Always On USB connector 6 Smart-card-reader slot (available on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery. 2 USB 3.0 connector The USB 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera. Attention: When you attach a USB cable to the USB 3.
• When your computer is in hibernation mode or is turned off, but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off, and the computer is not connected to ac power, do the following: • For Windows 7: Start the Power Manager program and click the Global Power Settings tab. Then select both the Enable Always On USB and Enable even when the computer is in hibermation mode or turned off. check box, and click OK or Apply. • For Windows 8.
3 Speakers Your computer is equipped with a pair of stereo speakers. 4 Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard. 5 Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and insert a straightened paper clip into the emergency-reset hole to reset the computer. Chapter 1.
Status indicators The status indicators show the current status of your computer. Note: Depending on the model, your computer might look slightly different from the illustration in this topic. 1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 25. 2 Speaker mute indicator When the speaker mute indicator is on, the speakers are muted.
The indicator in the ThinkPad logo and the indicator in the center of the power button show the system status of the computer. • Fast-blinking for three times: The computer is initially connected to power. • On: The computer is on (in normal mode). • Fast-blinking: The computer is entering sleep or hibernation mode. • Slow-blinking: The computer is in sleep mode. • Off: The computer is off or in hibernation mode.
The content of this label differs depending on the wireless modules that come with your computer: • For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.
The following figure shows the location of the Certificate of Authenticity label on the computer cover: Note: Depending on the model, your computer might look slightly different from the illustration in this topic. Genuine Microsoft label The Genuine Microsoft label is provided on the following: • Some computer models, based on geographic location, that are licensed to use the Windows 8.1 operating system • All computer models that are licensed to use the Windows 8.
– For Windows 7: Click Start, right-click Computer, and then click Properties. – For Windows 8.1: Go to the desktop screen, and then move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ PC info. Memory • Double data rate 3 low voltage synchronous dynamic random access memory (DDR3 LV SDRAM) Storage device Depending on the model: • 2.5-inch hard disk drive with a height of 7 mm (0.28 inch) or 9.5 mm (0.37 inch) • 2.
Security feature • Fingerprint reader (available on some models) Specifications Size • Width: 339 mm (13.3 inches) • Depth: 232.5 mm (9.2 inches) • Height: – Touch models: 23 mm (0.9 inch) – Non-touch models: 21 mm (0.
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. Note: The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.
Table 1. Lenovo programs available on the Windows 7 operating system (continued) Program name Icon name Message Center Plus Messages from Lenovo Password Manager Lenovo - Password Vault Power Manager Lenovo - Power Controls Recovery Media Lenovo - Factory Recovery Disks or Create Recovery Media Rescue and Recovery® Lenovo - Enhanced Backup and Restore System Update Lenovo - Update and Drivers Accessing Lenovo programs on the Windows 8.
• Access Connections (Windows 7) The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.
• Lenovo PC Experience (Windows 8.1) The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System, User Guide, and Lenovo Solution Center. • Active Protection System (Windows 7 and Windows 8.1) The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock.
18 User Guide
Chapter 2. Using your computer This chapter provides information on using some of the computer components.
• For Windows 7: Open the Start menu, then click Shut down. • For Windows 8.1: Do one of the following: – Go to the Start screen by pressing the Windows key , click the power icon , then click Shut down. – Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Shut down. Note: You also can open the Settings charm by pressing the settings key . There are several ways for you to turn off the computer.
• A recovery tool is provided on your computer hard disk drive or solid-state drive. For more information, see Chapter 8 “Recovery overview” on page 99. Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? • On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following: 1.
Touch gesture (touch models only) Description Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Supported operating systems: Windows 7 and Windows 8.1 Touch: Drag an item to the desired location. Mouse action: Click, hold, and drag an item. Function: Move an object. Supported operating systems: Windows 7 and Windows 8.1 Touch: Move two fingers closer together.
Touch gesture (touch models only) Description Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app. Function: View the recently used apps or select an active app from the list. Supported operating system: Windows 8.1 Touch: Swipe up to the top edge. Mouse action: Click the downward arrow ( of the Start screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.
Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key 1 and the other function keys 2 . • + Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function keys directly.
• For Windows 7: Opens Control Panel. For Windows 8.1: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8.1: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8.1: Views all the programs. • Fn+Spacebar: Controls the keyboard backlight. There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight.
The ThinkPad pointing device consists of the following two devices: 1 2 TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 30. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
• Point Use the pointing stick 1 to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick. • Left-click Press the left-click button 2 to select or open an item. • Right-click Press the right-click button 3 to display a shortcut menu.
With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 29. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse. You also can use the trackpad to perform a variety of touch gestures.
Swipe from the top edge From the Start screen or the current app, swipe in from the top edge of the trackpad with one finger to display the command menu. Swipe from the top to the bottom edge Swipe from the top to the bottom edge of the trackpad with one finger to close the current app. Performing this gesture on the desktop closes the desktop and displays the Start screen. Swipe from the right edge Swipe in from the right edge of the trackpad with one finger to display the charms.
Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go.
– When the battery icon in the Windows notification area shows a low percentage of battery power remaining – When the batteries have not been used for a long time Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining. The rate at which you use battery power determines how long you can use the battery of your computer between charges.
Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is completely depleted; that is, use the battery until the battery status indicator starts blinking orange. • Recharge the battery completely before using it. The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in. • Always use power management features such as power-saving modes.
programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the hard disk drive or solid-state drive, and then the computer turns off. If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer into hibernation mode with the wake-up function enabled, the computer consumes a small amount of power.
DANGER If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Store it in a cool dry place. • Keep it away from children. The battery is a consumable supply.
Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only.
• For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Window 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8.1 operating system” on page 15.
Using the wireless WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area, such as a city or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service providers.
• Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones. Depending on the model, your computer might support the Bluetooth feature.
2. Connect the external display to an electrical outlet. 3. Turn on the external display. If your computer cannot detect the external display, right-click on the desktop, then click Screen resolution ➙ Detect. • Connecting a wireless display Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen.
Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. Using audio features Your computer is equipped with the following items: • Built-in microphones • Built-in speakers • Combo audio connector, 3.5 mm (0.
• For Windows 7: Start the Communications Utility program and configure the camera settings as desired. • For Windows 8.1, do one of the following: – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Removing a flash media card or a smart card Attention: • Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost.
44 User Guide
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. It includes the following topics: • “Finding ThinkPad options” on page 45 • “ThinkPad docking stations” on page 45 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs.
ThinkPad Basic Dock Front view 1 Power button: Press the power button to turn on or turn off the computer . 2 Eject button: Press the eject button to release the computer from the docking station. 3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station. 4 Docking station connector: Used to attach your computer. Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.
4 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. 5 ac power connector: Used to connect the ac power adapter. 6 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.
Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
10 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view 1 Power button: Press the power button to turn on or turn off the computer. 2 Key lock indicator: This indicator turns on when the system lock key is in the locked position.
Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
11 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2.
Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2. Ensure that the system lock key is turned to the unlocked position (horizontal). 3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it.
– ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on. – When the computer display is off: – When the computer display is on: Chapter 3.
Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key lock indicator is on when the eject button is locked. The security cable is locked. • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer.
Chapter 4. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. • “Accessibility and comfort” on page 55 • “Traveling with your computer” on page 61 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.
Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press F5 or F6 to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: • For Windows 7: Click the Start button. Then, type Speech Recognition into the search field. In the list of results, click Speech Recognition. • For Windows 8.
– Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects. Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust the screen resolution, right click anywhere on the desktop, click Screen resolution, and then adjust the settings as you prefer. Note: Setting too low of a resolution might prevent some items from fitting on the screen.
Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance. To adjust your keyboard settings, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Make the keyboard easier to use. To disable or enable the Fn Lock function in the Keyboard Properties window, rather than pressing the Fn+Esc key combination, do the following: 1. Go to Control Panel.
Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and a variety of online documents. However, in the case where a screen reader cannot read documents, the document must first go through a conversion process. One solution converts Adobe PDF files into a format that is read by the screen-reader programs. This solution is a Web-based service provided by Adobe Systems Incorporated. Through http://access.adobe.
62 User Guide
Chapter 5. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
3. Depending on your need, do one of the following: • To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter. b.
– Boot Order Lock – Flash BIOS Updating by End-Users – Secure RollBack Prevention – Execution Prevention – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. • When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To change the settings, a supervisor password is required.
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any hard disk drive in a system like a master key.
3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. – If you select Master HDP mode, follow the following steps to change the master hard disk password: 1. Type the current master hard disk password in the Enter Current Password field and press Enter. 2.
• To provide reliable security for the UEFI BIOS, use the security chip and a security application with a Trusted Platform Module management feature. Refer to “Setting the security chip” on page 68.
• Security Chip Selection: Select Discrete TPM or Intel PTT. • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option. • Clear Security Chip: Clear the encryption key. Before you start, print these instructions. To set an item on the Security Chip submenu, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2.
3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes. For more information, see “Swiping your finger over the fingerprint reader” on page 70. 4. Click Finish. Your fingerprint is enrolled successfully. Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.
Indicator behavior of the fingerprint reader Indicator behavior Description Green The fingerprint reader is ready for swiping. Amber The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, do the following: 1. Turn off and then turn on the computer. 2. When prompted, swipe your finger over the fingerprint reader. 3.
• Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.
• Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery.
74 User Guide
Chapter 6. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 75 • “Installing device drivers” on page 77 • “Using the ThinkPad Setup program” on page 77 • “Using system management” on page 90 Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly.
Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to install or update the corresponding device driver.
Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exit the ThinkPad Setup program. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. Note: You can press F9 to restore to the default settings.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments USB 3.0 Mode • Disabled Set the USB 3.0 controller mode for the ports shared between USB 2.0 and USB 3.0 controllers. • Enabled • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be activated at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. • Analog (VGA) • Digital on ThinkPad • Display on dock Digital on ThinkPad is the mini DisplayPort connector on your computer. Display on dock is DisplayPort, DVI or VGA connectors on a docking station.
Table 3. Config menu items (continued) Menu item Submenu item Value • Balanced Comments Balanced: Balance sound, temperature, and performance. Note: Each scheme affects fan sound, temperature, and performance. CPU Power Management • Disabled • Enabled Power On with AC Attach • Disabled • Enabled Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments is reconnected to the computer. Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password. Different beeps will sound when the entered password matches or does not match the configured password. • Enabled Keyboard Beep • Enabled Enable or disable keyboard beep when unmanageable key combinations are pressed.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments • VT-UTF8 should match the Intel AMT remote console. Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the cursor keys to select System Date or System Time. 2. Type a date or time. Security menu To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments Set Minimum Length • Disabled Specify a minimum length for power-on passwords and hard disk passwords. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length. • x characters (4≤x≤12) Power-On Password • Disabled • Enabled Hard Disk x Password • Disabled • Enabled For more information, see “Power-on password” on page 63.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments Security Chip • Active If you select Active, the security chip is functional. If you select Inactive, the Security Chip is visible, but the security chip is not functional. If you select Disabled, the Security Chip is hidden and the security chip is not functional. • Inactive • Disabled (For Discrete TPM) Note: This item is displayed when Security Chip Selection is set to Discrete TPM.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments UEFI BIOS Update Option Flash BIOS Updating by End-Users • Disabled If you select Enabled, all users can update the UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments Internal Device Access Bottom Cover Tamper Detection • Disabled Enable or disable the tamper detection. If tamper is detected, Supervisor Password is required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled.
To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the ThinkPad logo is displayed, press F12. 3. Select the device that you want the computer to start from. Note: The Boot menu will be displayed if the computer cannot start from any devices, or the operating system cannot be found. The following table lists the Startup menu items. Default values are in boldface.
Table 5. Startup menu items (continued) Menu item Value Comments Option Keys display • Disabled If you select Disabled, the “To interrupt normal startup, press Enter.” message is not displayed during the POST. • Enabled Boot Device List F12 Option • Disabled • Enabled Boot Order Lock • Disabled • Enabled If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed. If you select Enabled, the boot priority order is locked for your future use.
Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.
Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 77. 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4. Press F10.
Chapter 7. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. This chapter provides information that can help you keep your computer running smoothly.
– Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 131 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest.
For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.
• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used. • Before you install a memory card such as an SD card, SDHC card, SDXC card, and a MultiMediaCard, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device.
Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry. 4.
98 User Guide
Chapter 8. Recovery overview This chapter provides information about the recovery solutions. • “Recovery overview for the Windows 7 operating system” on page 99 • “Recovery overview for the Windows 8.1 operating systems” on page 104 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
2. Type recovery in the Search field and click the Search button. Then click Create a recovery drive. 3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next. Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option, you will create recovery media without the recovery partition content.
After you have backed up the contents on the hard disk drive, you can restore the complete contents of the hard disk drive, restore only the selected files, or restore only the Windows operating system and programs. Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore.
Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media. To start the Rescue and Recovery workspace, do the following: 1. Make sure that the computer is turned off. 2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. 3. If you have set a Rescue and Recovery password, type your password when prompted.
1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window is displayed, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1.
Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program, when prompted for the device driver you want to install, click Have Disk and Browse. Then select the device driver file from the device subfolder. • In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen.
3. Follow the instructions on the screen to refresh your computer. Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
It is recommended that you create recovery media as early as possible. Once you create recovery media, keep them in a safe place and do not use them to store other data. Creating recovery media To create recovery media, you need a USB drive with at least 16 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.
For more information about the recovery solutions provided by the Windows 8.1 operating systems, go to: http://go.microsoft.com/fwlink/?LinkID=263800 Chapter 8.
108 User Guide
Chapter 9. Replacing devices This chapter contains the following items: • “Static electricity prevention” on page 109 • “Disabling the built-in battery” on page 109 • “Replacing the removable battery” on page 110 • “Installing or replacing the micro SIM card” on page 111 • “Replacing the base cover assembly” on page 113 • “Replacing the internal storage drive” on page 115 • “Replacing a memory module” on page 117 • “Replacing an M.
5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the computer is connected to an ac power adapter. Replacing the removable battery Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi.
3. Slide the latches 1 and 2 to the unlocked position and hold them there, and then remove the battery pack 3 . 4. Insert a new battery until it clicks into place. Ensure that the latches are in the locked positions. 5. Turn the computer cover again. Connect the ac power adapter and all cables to the computer. Installing or replacing the micro SIM card Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi.
2. Remove the removable battery. See “Replacing the removable battery” on page 110. 3. Locate the micro-SIM-card tray at the right side of the computer. 4. Insert a straightened paper clip into the hole in the micro-SIM-card tray 1 . The micro-SIM-card tray ejects 2 . Then, pull the micro-SIM-card tray out of the computer. 5. To install a micro SIM card, go to step 5. If you are replacing a micro SIM card, gently take the micro SIM card out of the tray. 6.
7. Insert the tray back into the computer. 8. Reinstall the removable battery. See “Replacing the removable battery” on page 110. Replacing the base cover assembly Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the base cover assembly, do the following: 1. Disable the built-in battery.
5. Pry up the latches 1 in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly 2 . 6. Reinstall the new base cover assembly 1 and tighten the screws 2 in ascending alphabetical order (a to h) as illustrated. 7. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 8. Turn the computer over again. Connect the ac power adapter and all cables.
Replacing the internal storage drive Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. Attention: The internal storage drive, such as hard disk drive, solid-state drive, or hybrid drive, is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the internal storage drive only if you upgrade it or have it repaired.
7. Detach the bracket from the internal storage drive. Then attach the bracket to the new internal storage drive. 8. Insert the new storage drive 1 and then pivot it downward 2 . Ensure that the new storage drive is seated in place. 9. Install the screw to secure the internal storage drive.
10. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 113. 11. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. Increasing memory capacity is an effective way to make programs run faster.
5. Open the latches on both sides of the memory slot at the same time 1 , and then remove the memory module 2 . 6. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module 1 into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the slot and cannot be moved easily. Attention: Do not touch the contact edge of the memory module.
DANGER During electrical storms, do not perform any replacement and do not connect or disconnect the telephone cable from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing an M.2 wireless WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
6. Remove the screw. The card is released from the secured position and pivots upward. 7. Carefully remove the wireless WAN card out of the slot. 8. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot.
9. Pivot the new wireless WAN card downward 1 and then install the screw to secure the card in place 2 . 10. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 113. 12. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 13.
DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. To remove the keyboard, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2. Remove the removable battery. See “Replacing the removable battery” on page 110. 3. Find the keyboard multi-tool in the shipping package of the new keyboard. The following illustration shows a keyboard multi-tool.
5. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. 6. Use the cross end of the multi-tool to loosen the screws. 7. Pivot the keyboard slightly upward as shown by the arrow 1 until you can see the connectors on the bottom side of the keyboard.
8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard.
1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the rear edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. Chapter 9.
3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.
5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. 6. Insert the flat end of the keyboard multi-tool into the sides of the keyboard as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel.
7. Turn the computer over and lock the keyboard frame. 8. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 9. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.
6. Install the new coin-cell battery 1 and attach the connector 2 . 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 113. 8. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. 10. Turn on the computer and enter the ThinkPad Setup program. Then reset the date and time. Chapter 9.
130 User Guide
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 131 • “Troubleshooting” on page 131 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
• If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. 2.
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced.
Solution: The thermal sensor has problem. Shut down the computer immediately and have the computer serviced. Beep errors Table 6. Beep errors Beeps Solution One short beep, pause, three short beeps, pause, three more short beeps, pause, and one short beep (1-3-3-1 beeps) Memory problem. Shut down the computer immediately and have the computer serviced. One long and two short beeps Video problem. Shut down the computer immediately and have the computer serviced.
– The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. – You are using the correct device driver. To install the correct driver, do the following: 1.
Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.
Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Make sure that you have seated the connectors correctly.
6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If the monitor type is correct, click OK to close the window; otherwise proceed with the following steps. 1. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 2. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Click the Driver tab. 4. Click Update Driver. 5.
– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced.
– Make sure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen resolution. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Click Advanced Settings. 6.
1. Open Control Panel and click Hardware and Sound. 2. Click the Realtek HD Manager icon. 3. Make sure that you are in MULTI-STREAM mode in the Device advanced settings window. 4. In the Volume Mixer window, select the device you want-for example, speakers. 5. Play any sound via a music program (for example, Windows Media Player). Make sure that sound comes from speakers now. 6. Then, if you would like to switch to a headphone, close the music program. 7. Go to the Volume Mixer window.
Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem: The reader often fails to enroll or authenticate your fingerprint. Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth. For tips on how to maintain the fingerprint reader, see “Using the fingerprint reader” on page 69.
4. If the power adapter icon still is not displayed in the Windows notification area, have the ac power adapter and your computer serviced. Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Verify the power button. Refer to “Status indicators” on page 8. The power button is illuminated whenever the computer is on. 2. Check all power connections.
– The operating temperature is within the acceptable range. Refer to “Operating environment” on page 13. If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode.
This is a normal characteristic of a hard disk drive and is not a defect. • Problem: The hard disk drive does not work. Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press Shift+1 to move it back to the Boot priority order list.
A docking station problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. • The computer is securely attached to the docking station.
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 147 • “Getting help and service” on page 147 • “Purchasing additional services” on page 149 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site. Registering your computer Register your computer with Lenovo.
Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web. Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc.
• • • • • • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of the UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information
150 User Guide
Appendix A. Regulatory Information Wireless related information Wireless interoperability The M.2 wireless LAN card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g, 802.11n or 802.
• Find Me Profile • Immediate Alert Profile • Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
3 Wireless WAN antenna (auxiliary) 4 Wireless LAN antenna (auxiliary) Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with the computer. If the computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManuals Certification related information The following table contains information of the product name, compliance ID, and machine types.
Responsible Party: Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 Phone Number: 919-294-5900 Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B) European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.
156 User Guide
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003.
Battery recycling information for Taiwan Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
160 User Guide
Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
China RoHS 162 User Guide
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS Appendix C.
164 User Guide
Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix E. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. Microsoft, Windows, BitLocker, and Direct3D are trademarks of the Microsoft group of companies.
