ThinkCentre User Guide Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673
ThinkCentre User Guide Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673
Note Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 49. First Edition (October 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Important safety information . . . . . vii Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . Software overview . . . . . . . . . . . Software provided by Lenovo . . . . . Adobe Reader . . . . . . . . . . . Antivirus software. . . . . . . . . . Locations. . . . . . . . . . . . . . . Locating connectors on the front of your computer . . . . . . . . . . . . . Locating connectors on the rear of your computer . . . . . . . . . . .
ThinkVantage Productivity Center . . . Lenovo Welcome . . . . . . . . . . Access Help . . . . . . . . . . . . Safety and Warranty. . . . . . . . . Lenovo Web site (http://www.lenovo.com) Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . . Calling for service. . . . . . . . . . vi ThinkCentre User Guide . . . . . . . . . . . . 45 46 46 46 46 47 Using other services . . . . . . . . . . Purchasing additional services . . . . . .
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
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Chapter 1. Product overview This chapter describes the computer features, specifications, preinstalled software programs, and part and connector locations. Features This section provides information about the computer features. System information The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 35.
• Intel Matrix Storage Manager • Preboot Execution Environment (PXE) • Secure Managed Client (SMC) (some models) • System Management (SM) Basic Input/Output System (BIOS) and SM software • Wake on LAN • Wake on Ring • Windows Management Instrumentation (WMI) Input/Output (I/O) features • Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel) • Ethernet connector • One DisplayPort connector • One 9-pin serial port (optional) • One Personal System/2® (PS/2®) keyboard co
• Trusted Platform Module (TPM) Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely. For more information, see “Software overview” on page 4.
Dimensions Width: 275 mm (10.83 inches) Height: 79 mm (3.11 inches) Depth: 238 mm (9.37 inches) Weight Maximum configuration as shipped: 4.18 kg (9.22 lbs) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C to 60°C (-40°F to 140°F) Non-operating: -10°C to 60°C (14°F to 140°F) (without package) • Humidity: Operating: 20% to 80% (non-condensing) Non-operating: 20% to 90% (non-condensing) • Altitude: Operating: -50 to 10 000 ft (-15.
Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo. ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer. Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See “Lenovo ThinkVantage Toolbox” on page 42 for detailed information. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive.
1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector Locating connectors on the rear of your computer Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
3 Hard disk drive (installed in some models) 7 Battery 4 System fan assembly 8 Internal speaker Locating parts on the system board Figure 4 “System board part locations” on page 9 shows the locations of the parts on the system board. Figure 4.
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Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open the computer cover.
To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See “Opening the computer cover” on page 12. 3. Remove the front bezel by releasing the two plastic tabs and pivoting the front bezel outward. Figure 6. Removing the front bezel 4.
4. Open the retaining clips. If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 7. Removing the memory module 5. Insert the notched end 2 of the new memory module into the slot 1 . Press the memory module firmly and pivot the memory module until it snaps into place. Make sure that the memory module is secured in the slot and does not move easily. Figure 8.
To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See “Opening the computer cover” on page 12. 3. Disconnect the power cable from the optical drive first. 4. Press inward on the side tabs of the hard disk drive bracket.
10. Reconnect the power cable to the optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 25. Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
7. Slide the new optical drive into the drive bay until it snaps into position. Figure 13. Installing the optical drive 8. Connect the signal cable and the power cable to the new optical drive. 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 12. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 25.
Figure 14. Removing the old battery 5. Install a new battery. Figure 15. Installing a new battery 6. Reconnect all the cables to the system board and close the computer cover. See “Completing the parts replacement” on page 25. Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery. 7. Turn on the computer and all attached devices. 8.
Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink. Figure 16. Removing the heat sink 5. Carefully lift the heat sink off the system board. Notes: a. You might have to gently twist the heat sink to free it from the microprocessor. b. Do not touch the thermal grease while handling the heat sink. 6.
3. Locate the internal speaker. See “Locating components” on page 8. 4. Disconnect the internal speaker cable from the system board. See “Locating parts on the system board” on page 9. 5. Press the internal speaker lock latch 1 , slide the internal speaker downwards to remove it from the chassis. Figure 17. Removing the internal speaker 6. Position the new internal speaker into the metal clips 2 and push the internal speaker upwards until it is secured by the lock latch 1 . 7.
4. Disconnect the front audio and USB assembly cables from the system board and note the cables routing. See “Locating parts on the system board” on page 9. 5. Remove the screw that secures the front audio and USB assembly to the chassis. Figure 18. Removing the front audio and USB assembly 6. Locate the power switch assembly beside the front audio and USB assembly. Remove the power switch assembly by releasing the tab that secures the power switch assembly to the chassis. 7.
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect the ac power adapter from the ac power adapter connector on the rear of your computer. See “Locating connectors on the rear of your computer” on page 7. 4.
Figure 20. Removing the ac power adapter bracket 5. Slide the ac power adapter out of the bracket. 6. Install the ac power adapter into the new power adapter bracket as shown. Chapter 2.
Figure 21. Installing the ac power adapter into the new bracket 7. Insert the two tabs 1 and the tab 2 on the new power adapter bracket into the corresponding holes in the chassis, and then press the new bracket downward to secure the bracket to the chassis. Figure 22. Installing the new ac power adapter bracket 8. Connect the ac power adapter to the ac power adapter connector on the rear of your computer. See “Locating connectors on the rear of your computer” on page 7. 9.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 25. Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard or mouse.
Figure 24. Cable routing 4. Close the computer cover as shown. 5. If there is an integrated cable lock available, lock the computer. 6. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 7. 7. To update your configuration, see Chapter 4 “Using the Setup Utility program” on page 35. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU).
Figure 25. Integrated cable lock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password. The computer cannot be used until a valid password is typed in. Refer to Chapter 4 “Using the Setup Utility program” on page 35 for more information.
9. Close the computer cover and connect the power cord. See “Completing the parts replacement” on page 25.
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
Using recovery media This section provides instructions on how to use recovery media on different operating systems. On the Windows 7 operating system and the Windows Vista operating system, you can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. • To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Rescue and Recovery. The Rescue and Recovery program opens. 2.
• Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact.
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of the rescue medium you want to create.
2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: • In the device subfolder, look for a SETUP.exe file.
Chapter 4. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings.
2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select ATA Drive Setup to enable or disable an internal or external SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save and exit the Setup Utility program. See “Exiting from the Setup Utility program” on page 37.
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Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Chapter 6. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 7 “Getting information, help, and service” on page 45 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom The operating system does not start. Action Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 37. Note: For SMC computers, you might receive the error message “No operating system found. Press F1 to repeat boot sequence.
PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace, do the following: 1. Turn off the computer. 2. Repeatedly press and release the F11 key when turning on the computer.
3. Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key. 4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process. Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a light-emitting diode (LED) and an optical sensor to navigate the pointer.
Chapter 7. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Online Books folder Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.
• Product Recovery • Rescue and Recovery • System Update Note: The ThinkVantage Productivity Center program is only available on computers that have an internal hard disk drive, a preinstalled Windows Vista operating system, and preinstalled software programs from Lenovo. To access the ThinkVantage Productivity Center program, click Start ➙ All Programs ➙ ThinkVantage ➙ Productivity Center.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Help and service This section contains information about obtaining help and service. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 6 “Troubleshooting and diagnostics” on page 41.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A E a rescue medium, creating and using Administrator, password 36 antivirus software 6 audio line-in connector 7 audio line-out connector 7 audio subsystem 1 30 C 20 getting help 45 information 45 service 45 H hard disk drive, replacing heat sink, replacing 18 help and service 47 getting 45 14 I D © Copyright Lenovo 2010 failure, recovering from POST/BIOS 40 features 1 flashing the BIOS 39 folder, books online 45 front audio and USB assembly, replacing front connectors 6 G cable lock, s
L Lenovo ThinkVantage Toolbox 42 Lenovo ThinkVantage Tools 45 Lenovo Web site 46 Lenovo Welcome 5, 46 locating components 8 M media, creating and using recovery media memory module installing 13 system board 13 Microphone connector 8 mouse connector 8 mouse, replacing 25 29 N notice, television output notices 49 50 S O online books folder 45 operations, backup and recovery optical drive, replacing 16 optical mouse cleaning 44 30 P parts replacement, completing 25 password Administrator 36 considerat
locating parts 9 memory module 13 T television output notice 50 temporary startup device 37 the BIOS, updating (flashing) 39–40 ThinkVantage productivity center 45 trademarks 50 troubleshooting, basic 41 troubleshooting, diagnostics 41 U updating (flashing) the BIOS 39 system programs 39 updating (flashing) the BIOS 40 USB connector 8 using a rescue medium, creating and diagnostic programs 47 documentation 47 other services 48 passwords 35 Setup Utility 35 32 V VGA monitor connector 8 video subsystem 1
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Part Number: 71Y7204 Printed in USA (1P) P/N: 71Y7204 *71Y7204*
