Lenovo A5500 Hardware Maintenance Manual
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 48. First Edition (January 2014) © Copyright Lenovo 2014. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents About this manual........................................iv Safety information.........................................1 General safety ...................................................... 2 Electrical safety .................................................... 3 Safety inspection guide ...................................... 5 Handling devices that are sensitive to electrostatic discharge......................................... 6 Grounding requirements ...................................
About this manual This manual contains service and reference information for the following Lenovo product: Lenovo A5500 Use this manual to troubleshoot problems. The manual is divided into the following sections: • The common sections provide general information, guidelines, and safety information required for servicing computers. • The product-specific section includes service, reference, and product-specific parts information.
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 • “Handling devices that are sensitive to electrostatic discharge” on page 6 • “Grounding requirements” on page 6 • “Safety notices: multilingual translations” on page 7 • “Laser compliance statement” on page 14 1
Lenovo A5500 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift it. 4.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges. Do not use such kind of mat to protect yourself from electrical shock.
Lenovo A5500 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.
Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards according to the attachment of non-Lenovo features or options not covered by this inspection guide.
Lenovo A5500 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.
Lenovo A5500 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium.
Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau.
Lenovo A5500 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes.
Lenovo A5500 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo A5500 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
Lenovo A5500 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Important notice for replacing a system board” on page 17 • “Important information about replacing RoHS compliant FRUs” on page 18 Important: BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site: http://consumersupport.lenovo.com/.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
Lenovo A5500 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs. • When you replace FRUs, use new nylon-coated screws.
Lenovo A5500 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8.
General checkout Power system checkout To verify a symptom, follow the steps below: 1. Turn off the computer. 2. Remove the battery pack. 3. Connect the AC adapter. 4. Make sure that power is supplied when you turn on the computer. 5. Turn off the computer. 6. Disconnect the AC adapter and install the charged battery pack. 7. Make sure that the battery pack supplies power when you turn on the computer.
Lenovo A5500 Hardware Maintenance Manual 1.Open the Android Settings screen. To open the Android Settings screen, do either of the following: – – From the main Home screen, touch the Android Settings icon on Lenovo Launch Zone. The Android Settings screen is displayed. Touch the application icon from the action bar and then touch Settings. The Android Settings screen is displayed. 2.Touch About Tablet on the Android Settings screen. 3.
Related service information Related service information This chapter presents the following information: • “Security” on page 23 • “Power management” on page 23 Security Security settings include: SCREEN SECURITY, SIM CARD LOCK (3G version only), PASSWORDS, DEVICE ADMINISTRATION and CREDENTIAL STORAGE. Power management Note: Power management modes are not supported for APM operating system.
Lenovo A5500 Hardware Maintenance Manual Lenovo A5500 This chapter presents the following product-specific service references and product-specific parts information: • “Specifications” on page 24 • “FRU replacement notices” on page 26 • “Removing and replacing an FRU” on page 27 • “Locations” on page 44 • “Parts list” on page 45 Specifications The following table lists the specifications of the Lenovo A5500: Table 1.
Lenovo A5500 Communication • • • • WiFi BlueTooth 4.
Lenovo A5500 Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration. • They are harder to tighten.
Lenovo A5500 Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review “FRU replacement notices” on page 26. 3. Begin by removing any FRUs that have to be removed before the failing FRU.
Lenovo A5500 Hardware Maintenance Manual 1010 Side door Figure 1. Removal steps of side door Insert a finger to open the side door as shown in the picture. Pull out the side door from its cavity.
Lenovo A5500 1020 Micro SD card and Micro SIM card Figure 2. Removal steps of Micro SD card and Micro SIM card Insert a finger to open the side door as shown in the picture. Press the SD card or SIM card to make it pop up.
Lenovo A5500 Hardware Maintenance Manual Figure 2. Removal steps of Micro SD card and Micro SIM card (continued) Pull out the SD card or SIM card from its slot.
Lenovo A5500 1030 Back cover Figure 3. Removal steps of back cover Insert a finger to open the side door as shown in the picture. Remove the screw 1. 1 Step Screw (quantity) Color 1 M1.4 × 3.
Lenovo A5500 Hardware Maintenance Manual Figure 3. Removal steps of back cover (continued) Insert the guitar pick and slide along to release the back cover. Remove the back cover.
Lenovo A5500 1040 Power key and volume key For access, remove this FRU in order: • “1030 Back cover” on page 31 Figure 4. Removal steps of power key and volume key Lift up the power key and volume key as shown in the picture.
Lenovo A5500 Hardware Maintenance Manual 1050 ANT carrier For access, remove this FRU in order: • “1030 Back cover” on page 31 Figure 5. Removal steps of ANT carrier Remove the three screws 1 . 1 1 1 Step Screw (quantity) Color 1 M1.4 × 3.0 mm (3) Silver Remove the ANT carrier.
Lenovo A5500 1060 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. CAUTION Risk of explosion if the battery is replaced with an incorrect type. When replacing the lithium battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Dispose of used batteries according to the instructions.
Lenovo A5500 Hardware Maintenance Manual Insert a flat blade to detach the battery pack. Figure 6. Removal steps of battery pack (continued) Remove the battery pack from its socket.
Lenovo A5500 1070 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind. • In the whole process, make sure not to drop or stack the system board. • If you put a system board down, make sure to put it only on a padded surface such as an ESD mat or conductive corrugated material.
Lenovo A5500 Hardware Maintenance Manual Insert the guitar pick to unsnap the connector. Release the audio FPC from the connector with tweezers. Peel off the mylar as shown in the picture.
Lenovo A5500 Insert the guitar pick to unsnap the connector. Release the touch panel FPC from the connector with tweezers. Peel off the mylar as shown in the picture.
Lenovo A5500 Hardware Maintenance Manual Insert the guitar pick to unsnap the connector. Release the LCM FPC from the connector with tweezers. Peel off the mylar as shown in the picture.
Lenovo A5500 Insert the guitar pick to unsnap the connector. Release the front camera FPC from the connector with tweezers. Insert the flat blade to detach the main camera assembly from its cavity.
Lenovo A5500 Hardware Maintenance Manual Release the main camera FPC from the connector with tweezers. Peel off the mylar as shown in the picture. Insert the guitar pick to unsnap the connector. Release the other end of LCM FPC from the connector with tweezers.
Lenovo A5500 Remove the four screws 1. 1 1 1 1 Step Screw (quantity) Color 1 M1.4 × 3 mm (4) Silver Torque Lift up the system board and remove it as shown in the picture.
Lenovo A5500 Hardware Maintenance Manual Locations 1 2 3 4 8 9 5 6 10 7 11 1 Earphone jack 2 Micro USB 3 Speaker 4 Front camera 5 Power key 6 Volume key 7 Speaker 8 Back camera 9 Micro SD card slot 10 Micro SIM card slot 44 11 Microphone
Lenovo A5500 Parts list This section presents the following service parts: • “Overall” on page 46 • “Screws” on page 47 Notes: • Each FRU is available for all types or models, unless specific types or models are specified.
Lenovo A5500 Hardware Maintenance Manual Overall 2 7 1 6 8 3 5 4 9 10 Table 1. Parts list – Overall No. or unit name Description FRU FRU no.
Lenovo A5500 No. or unit name Description FRU FRU no. CRU ID 3 LCD unit PROTECTTP TOUCH PANNEL SPONGE SPONGE SPONGE TR5001 MCF-080-1235 O-FILM 306OLVP501W 763LVP5002W N N TP LCM SPONGE TOP TP LCM SPONGE LEFT TP LCM SPONGE BOTTOM TP LCM SPONGE RIGHT B080EAN02.2 AUO UPP CASE 3G MIC RUBBER GF315 REV:1.0 SPEAKER XHS151115WW35L28 MAIN ANT CARRIER MAIN_PENTA GF317 REV:1.0 C1027B0882F JINGLONG BOM4015YP1.
Lenovo A5500 Hardware Maintenance Manual Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Notices Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
