Warranty

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L505-0010-02 Lenovo Limited Warranty 08/2011 Page 1 of 4

Lenovo Limited Warranty

L505-0010-02 08/2011

This Lenovo Limited Warranty consists of the following parts:

Part 1 – General Terms

Part 2 – Country-specific Terms

Part 3 – Warranty Service Information

The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country.

Part 1 – General Terms

This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale.

This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty

What this Warranty Covers

Lenovo warrants that each Lenovo hardware product that you purchase is free from defects in materials and workmanship under normal use

during the warranty period. The warranty period for the product starts on the original date of purchase as shown on your sales receipt or

invoice or as may be otherwise specified by Lenovo. The warranty period and type of warranty service that apply to your product are as

specified in “Part 3 - Warranty Service Information” below. This warranty only applies to products in the country or region of purchase.

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR

IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY

TO THE EXTENT AND FOR SUCH DURATION AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY

PERIOD. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY,

THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

How to Obtain Warranty Service

If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo

approved Service Provider. A list of approved Service Providers and their telephone numbers is available at:

www.lenovo.com/support/phone

Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service

Provider’s normal service area. Contact a local Service Provider for information specific to your location.

Customer Responsibilities for Warranty Service

Before warranty service is provided, you must take the following steps:

follow the service request procedures specified by the Service Provider

backup or secure all programs and data contained in the product

provide the Service Provider with all system keys or passwords

provide the Service Provider with sufficient, free, and safe access to your facilities to perform service

remove all data, including confidential information, proprietary information and personal information, from the product or, if you are

unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data

under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential

information, proprietary information, or personal information, on a product returned or accessed for warranty service

remove all features, parts, options, alterations, and attachments not covered by the warranty

ensure that the product or part is free of any legal restrictions that prevent its replacement

if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the specified problem determination and resolution procedures.

The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider

may direct you to download and install designated software updates.

Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU.” If so, the

Service Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service

Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - Warranty Service

Information” below.

If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least

functionally equivalent.

If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under this Limited Warranty is

to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

Replacement Products and Parts

When warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the

replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The

Summary of content (4 pages)

PAGE 1
Lenovo Limited Warranty L505-0010-02 08/2011 This Lenovo Limited Warranty consists of the following parts: Part 1 – General Terms Part 2 – Country-specific Terms Part 3 – Warranty Service Information The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country. Part 1 – General Terms This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.
PAGE 2
replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
PAGE 3
The following replaces the same section in Part 1: Replacement Products and Parts: When warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part.
PAGE 4
Russia The following is added to Part 1: Product Service Life The product service life is four (4) years from the original date of purchase. Part 3 - Warranty Service Information Product Type Country or Region of Purchase Warranty Period Type of Warranty Service If required, the Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service.