ThinkVision T27hv-20 User Guide Machine Types: 62A9-GAR1-WW
Product numbers A20270QT0 62A9-GAR1-WW First Edition (July 2020) © Copyright Lenovo 2020. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Safety information........................................................................................... iv General Safety guidelines...............................................................................................iv TCO Information...............................................................................................................v Chapter 1.Getting started.............................................................................1-1 Shipping contents...............
Appendix A. Service and Support............................................................... A-1 Registering your option............................................................................................... A-1 Online technical support.............................................................................................. A-1 Telephone technical support ...................................................................................... A-1 Appendix B.Notices.............................
Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. This equipment is not suitable for use in locations where children are likely to be present, avoid hurting your child when machine falling down.
TCO Information A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
Congratulations! This product is TCO Certified – for Sustainable IT TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory.
Chapter 1.Getting started This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. ThinkVision T27hv-20 supports Lenovo Display Control Center - ThinkColor.
Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2. Align the stand assembly bracket to the monitor. 3. Insert the base towards monitor until it locks in place. Note: To install a VESA mount, please see “Wall Mounting (Optional)”on page 2-11. Chapter 1.
Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. - 5 ° 0° 35° Swivel With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle. 45° 45° Height Adjustment For height adjustment, user needs to press down or lift up the monitor.
Monitor - Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 35°.) - then rotate clockwise until the monitor stops at 90°. - 5 ° 0° 35° 90° 90° 135mm Monitor controls The keypad controls on the panel frame are accesses to various functions. For information on how to utilize these keypad controls, please see “Adjusting your monitor image”on page 2-3.
IR-Camera Your monitor has embedded integrated IR Camera Module; it can be used as a normal webcamera. Slide the camera shutter open or close to enable/disable the camera. a. Slide to open. b. Slide to close. Note: Camera function only support window 10. Windows hello After setting up the “Windows hello” application, you can login your Window 10 operating system with the function of face-recognition. Note: To set up “windows hello”, please see “Windows Hello setup (Windows 10 Only)”on page 1-16.
Glance function Glance provides multiple functionalities by sensing your attention: • It can protect your data from unwanted eyes using Presence Detection, Privacy Guard and Privacy Alert. • It allows you to multitask with greater ease. You can move windows over multiple monitors naturally using Snap Window. • It helps you find your cursor when using multiple screens with Smart Pointer. • It blurs the screen(s) you are not watching to protect your work using Smart Display.
Webcam face tracking function The camera will perform face tracking with Win10, after RS2 version when install special driver, webcam could search face with windows 10 ROI , then enlarge and centre the face. Note: 1. Your NB/PC OS should be Win 10 and after RS2 version, don’t support for Win 7or Win10 older than RS2 version. Propose to upgrade your windows OS to latest to keep this function stable. 2. To install special driver on NB/PC, you must download it from Lenovo website https:// pcsupport.lenovo.
Speaker Your monitor has embedded a pair of speaks with 3W, and it can support DP or HDMI audio output and USB audio output. The USB cable need plug in when you use USB audio channel (picture2). DP or HDMI audio output doesn't need USB cable but DP or HDMI cable (picture 1). Picture 1 Picture 2 Use Volume control button to adjust volume. Note: 1. To prevent possible hearing damage, do not listen at high volume levels for long periods. Warning for excessive sound pressure from earphones and headphones.
Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information on page iv before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2. Connect the cables according to below icon indication. 3. Engineering port only for specialist test usage.
4. For computer in DisplayPort connecting. Note 1: Monitors sold in NA/LA include an DP cable. Note 2: For other regions Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the "Lenovo DisplayPort to DisplayPort Cable 0A36537" www.lenovo.com/support/monitoraccessories. 5. For computer in HDMI connecting. Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the "Lenovo HDMI to HDMI cable OB47070" www.lenovo.
6. For computer in USB type C-C connecting. * 7. For computer in USB type C-A connecting. Note: Monitors sold in NA include a USB type C-A cable * If there are any * tag, you can consult the comments on page 1-1.
8. Connect one end of the DP cable to the DP input on the back of another monitor, and the other end to the DP output connector (for daisy chain) on the monitor. Note 1: Monitors sold in NA include an DP cable. Note 2: For other regions Lenovo recommends that customers who require to use the Display Port input on their monitor purchase the "Lenovo Display Port to Display Port cable 0A36537". For more information, go to one of the following: www.lenovo.com/ support/monitoraccessories. 9.
10. Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: The USB downstream port does not provide power while the monitor switch is off. * 11. Connect your USB device to the USB port on the monitor. * If there are any * tag, you can consult the comments on page 1-1.
12. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from Display Port, HDMI, Type-C or USB. Note: The audio output in Display Port, HDMI or Type-C modes. 13. The place of hanging a headset. 14. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment.
15. Assembled cables with Line Cleaner as shown below. 16. Power on the monitor and the computer. 17. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/ t27hv_20. Refer to the “Manually installing the monitor driver”on page 3-5 section to install the driver.
Windows Hello setup (Windows 10 Only) Note: To set up “Windows Hello”, do the following: 1. Press “Windows” + “I” and then click Accounts, choose “Sign-in options”. 2. Setup PIN number. 3. Establish face-recognition by clicking Set up, Get started. 4. Scanning your face information and enable face-recognition to unlock your computer. Chapter 1.
Registering your option Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the following Web site: http://www.lenovo.
Chapter 2.Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
The following are some other tips for comfortable viewing of your monitor: • Use adequate lighting for the type of work you are performing. • Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences. • Keep your monitor screen clean so you can focus on the screen’s contents. Any concentrated and sustained visual activity can be tiring for your eyes.
Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon 1 2 3 4 Control Microphone Mute Return button 2-3 T27hv-20 Flat Panel Monitor User’s Guide Use the Microphone Mute button to mute microphone. Return to the previous menu page or exit from the previous function.
Using the On-Screen Display(OSD) controls To adjust the settings, the user controls can be viewed through the OSD. ® T27hv-20 Monitor Controls Brightness 75 Advanced Settings Contrast 75 Smart Feature Port Settings Menu Settings Exit Input Signal : USB-C Resolution : 2560x1440 Refresh Rate : 60Hz USB C Power Delivery : 85W To use the controls: 1. Press to open the main OSD menu. 2. Use or to move among the icons. Select an icon and press to access that function.
Table 2-2. OSD functions OSD Icon on Main Menu Sub menu Brightness Monitor Controls Contrast Dynamic Contrast Over Drive Color Mode Advanced Settings Scenario Modes Aspect Ratio Button repeat rate Video/Audio Icon Smart energy(ToF) Smart traffic light Smart Feature Smart Audio 2-5 T27hv-20 Flat Panel Monitor User’s Guide Description Adjusts overall screen brightness. Adjusts difference between light and dark areas. Enable dynamic contrast ratio.
OSD Icon on Main Menu Sub menu Input Signal USB Charging Port Settings Smart Power Super USB-C Charging Daisy chain DP Select Language Menu time out Description This monitor can accept video signals through two different connectors. Select digital among OSD Controls when you use USB-C / HDMI / DP connector. • USB-C • HDMI • DP • On • Off • On • Off • On • Off • On • Off • DP 1.2 • DP 1.1 Select OSD Languages. Note: The language chosen only affects the language of the OSD.
Smart Feature This section describes how to use the Smart Features of this monitor. Smart Energy With Smart Energy enabled the monitor can detect the user presence in front of the monitor. The backlight will be switched off if the user is not in front of the monitor. Approach Leave Dimming to off Note: 1. The best working distance is 300 – 1000 mm in front of the monitor (12 to 40 inches). 2. Glaring light may affect the operation of the sensor. 3. Some chair materials may trigger the sensor. 4.
Smart Traffic Light 1. There are On/Off/Auto modes for the light. 2. Press the source key for 3 seconds can easily switch On/Off. 3. The traffic light indicate the monitor working status of camera and microphone at “Auto” mode. Note: To connect USB cable to enable the function. Smart Audio Off: No sound suppression around the microphone. On: Microphone mainly catch the sound of the front area. The speech out of catching area will be suppressed obviously but not disappear totally. Note: 1.
Selecting a supported display mode The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.
Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. Table 2-4.
Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. • Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen. • Use any cleaner which contains an anti-static solution or similar additives.
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit. (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm. VESA hole Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg Chapter 2.
Chapter 3.Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information. Monitor specifications Table 3-1. Monitor specifications for type-model A20270QT0/T27hv-20/62A9-GAR1-WW Dimensions Depth 208 mm (8.19 in.) Height 473.6mm (18.65 in.) Width 613.6 mm (24.16 in.) Stand Tilt Range: -5o~35o VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.) Image Viewable image size 685 mm (27 in.
Communications VESA DDC/CI Supported Display Modes Horizontal frequency 30 kHz – 114 kHz Vertical frequency 48 Hz – 75 Hz Native Resolution 2560 x 1440 at 60 Hz Operating 0° to 40°C (32°F to 104° F) Storage -20° to 60°C (-4°F to 140° F) Shipping -20° to 60°C (-4° F to 140° F) Operating 10% to 80% non-condensing Storage 5% to 95% non-condensing Shipping 5% to 95% non-condensing Temperature Humidity Chapter 3.
Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause The words” Out of Range” are shown on the screen, and the power indicator is flashing white.
Problem Possible cause One or more of the pixels appear discolored This is a characteristic of If there are more than five the LCD technology and pixels missing, contact the is not an LCD defect Support Center Suggested action Reference • Fuzzy lines in text or a blurryimage • Horizontal or vertical lines through the image. • Image setup has not been optimized • Your system DisplayProperties setting have not been optimized. “Appendix A.
Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft Windows 10. Installing the monitor driver in Windows 7 To use the Plug and Play feature in Microsoft Windows 7, do the following: 1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 7 operating system. 4.
Installing the monitor driver in Windows 10 To use the Plug and Play feature in Microsoft Windows 10, do the following: 1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 10 operating system. 4. From the Lenovo website https://pcsupport.lenovo.
Service information Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The following are examples of misuse or abuse and not covered by warranty: • Images burned on to the screen of a CRT monitor.
Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms. Registering your option Register to receive product service and support updates, as well as free and discounted computer Accessories and content. Go to: http://www.lenovo.
Country or Region Telephone Number Brunei Darussalam 800-1111 (English) Canada 1-800-565-3344 (English, French) Chile 800-361-213(Spanish ) China Technical Support Line: 400-100-6000 (Mandarin) China (Hong Kong S.A.R.) China (Macau S.A.R.
Country or Region Telephone Number Israel Givat Shmuel Service and Center: +972-3-531-3900 (Hebrew, English) Italy Warranty service and support: +39-800-820094 (Italian) Japan 0120-000-817 (Japanese, English) Kazakhstan 77-273-231-427(Standard charges Apply) (Russian , English) Korea 080-513-0880 (Collect Call) 02-3483-2829 (Toll Call) (Korean) Latvia 371-6707-360(Latvian, Russian, English) Lithuania 370 5278 6602(Italian, Russian, English ) Luxembourg Malaysia ThinkServer and ThinkStation: 3
Country or Region Telephone Number Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) Thailand 001-800-4415-734 (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkey 444-04-26 (Turkish) United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard warranty support: 08705-500-900(English) United States 1-800-426-7378 (English) Uruguay 000-411-005-6
Appendix B.Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/ https://www.lenovo.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac power cord for other devices. Appendix B.
