ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • Generic Safety and Compliance Notices First Edition (July 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo notebook. . . . . iii Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . . Side view . . . . . . . Bottom view . . . . . . Features and specifications USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 4 5 6 Protect your privacy (for selected models) . . Protect data against power loss (for selected models) . . . . . . . . . . . . . . . . UEFI BIOS passwords . . . .
Appendix A. Compliance information . . . . . . . . . . . . . . . 57 ii ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide Appendix B. Notices and trademarks . . . . . . . . . . . . . . .
Discover your Lenovo notebook Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
iv ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide
Chapter 1.
* for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Speaker Support Dolby® Atmos Speaker, which delivers natural sound in conference calls, reduces listener fatigue, and sounds stunningly clear to make meetings more productive.
Side view Power connector USB-C (Thunderbolt 4) connector Audio connector SD card reader Nano-SIM-card tray USB 3.2 connector Gen 1 Always on USB 3.2 connector Gen 1 Security-lock slot Related topics • “Charge the computer” on page 22 • “Connect to an external display” on page 14 • “USB specifications” on page 6 • “Use an SD card” on page 23 • “Lock the computer” on page 25 Chapter 1.
Bottom view Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. Microprocessor To view the microprocessor information of your computer, right-click the Start button and then click System. Memory Two slots, Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM), up to 32GB for each, up to 64 GB in total Storage device • Two slots, 2280 M.2 solid-state drive, up to 2TB for each, up to 4TB in total* • One slot, 2280 M.
USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 2.0 connector • USB 3.2 connector Gen 1 • Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.
Chapter 2. Get started with your computer Access networks This section helps you connect to a wireless or wired network. Connect to Wi-Fi networks Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USBC to Ethernet Adapter is available as an option and shipped with some computer models.
Notes: • The 4G or 5G cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by location. • Network connection speeds might also vary by location, environment, network conditions and other factors. To establish a cellular connection: 1. Turn off the computer. 2. Locate the nano-SIM card slot and insert the nano-SIM card as shown.
Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys.
Enter sleep mode + To wake up the computer, press Fn or the power button. Go to beginning + Go to end + Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Left-click zone Right-click zone Chapter 2.
Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps.
Tap once to single click Tap and hold to right-click Zoom out Tap twice quickly to double-click Slide to scroll through items Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2.
Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. • The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
Set the display mode Press or and then select a display mode of your preference. Change display settings 1. Right-click a blank area on the desktop and select display settings. 2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
• The default function of each barrel button might vary in different apps. • To customize the barrel button functions, use Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from https://support.lenovo.com. Pair the pen 1. Enable Bluetooth pairing on the pen by pressing and holding the top of the pen for at least three seconds until the LED indicator blinks in green. 2.
Chapter 3. Explore your computer Lenovo apps This section provides introduction to the Vantage and Lenovo Quick Clean apps. The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings.
The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings. • Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
– Privacy Guard: When a shoulder surfer is detected, your screen is blurred. Press Alt+F2 to cancel the blur effect. – Smart Display: Blur screens you are not looking at. If you are not facing any screen, all screens are blurred. Press Alt+F2 to cancel the blur effect. Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144.
– Smart Pointer: Relocate the pointer to the screen you are facing. When the pointer moves from one screen to another, it is temporarily drawn large. Note: Snap Window and Smart Pointer only work when your computer is connected to external displays. Ensure that external displays are placed at the same height of your computer. • Promote digital wellness – Posture check: Remind you to adjust your posture once you hunch toward the screen.
• If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically. • If your display has been replaced by a Lenovo-authorized service provider, do the following to install new color profiles: 1. Connect your computer to the network and close the X-Rite Color Assistant program. 2. Go to C:\Program files (x86)\X-Rite Color Assistant and locate the ProfileUp
Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status Click the battery icon in the Windows notification area to check the battery status, view the current power plan, change the power mode, and access battery settings quickly. For more details about your battery, refer to the Vantage app.
Change the power settings For ENERGY STAR® compliant computers, the following power plan takes effect when your computer has been idle for a specified duration: • Turn off the display: After 10 minutes • Put the computer to sleep: After 10 minutes To reset the power plan: 1. Right-click the battery status icon and select Power Options. 2. Choose or customize a power plan of your preference. To reset the power button function: 1.
Install or remove a card Push the card for installation and pull the card for removal. Note: Since only part of the card is getting inserted in the slot, remove the SD card out of the slot after data transfer in case the SD card get damaged by object hitting. Attention: Before removing the card: 1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon prompting you to safely remove hardware and eject media. 2.
Chapter 4. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: The slot supports cable locks that conform to the Kensington NanoSaver® lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature.
Maintenance tips: • Do not scratch the surface of the reader with anything hard. • Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger. Log in with your face ID (for selected models) For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera lens before using the Windows Hello face recognition. Create your face ID and unlock your computer by scanning your face: 1. Type Sign-in options in the Windows search box and then press Enter. 2.
UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or NVMe password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.
The admin NVMe password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user NVMe password for each computer in the network. The user of the computer can change the user NVMe password as desired, but only the administrator can remove the user NVMe password.
What to do if you forget your supervisor password If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service. What to do if you forget your system management password If you forget your system management password, do the following to remove the system management password: • If you have set a supervisor password and remember it: 1.
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Chapter 5. Configure advanced settings UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning. Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Download and install the latest UEFI BIOS update package by one of the following methods: • Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
• RAID Volumes: Confirm the information of the created RAID volumes. • Non-RAID Physical Disks: Confirm the information of all non-RAID drives. 4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option. Press Esc to exit the Intel RST configuration utility. Create RAID volumes Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. 1. Enter the Intel RST configuration utility. 2.
3. Select the drive that you want to reset under RAID Member Disks. Press Enter to open the PHYSICAL DISK INFO window. 4. Select Reset to Non-RAID and press Enter. When prompted, select Yes to confirm the reset action. After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The reset drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed under RAID Volumes. However, the status is changed from Normal to Failed or Degraded. 5.
3. Connect the drive that contains the operating system installation program to the computer. 4. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 5. Select Startup ➙ Boot to display the Boot Priority Order submenu. 6. Select the drive that contains the operating system installation program, for example, USB HDD. Then, press Esc.
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Chapter 6. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
2. Click Power Options, and then click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3.
Removal procedure Note: A Mylar film might cover the memory modules. To access the memory modules, peel off the film first. Installation procedure If you only install one memory module, install it in memory slot a . Chapter 6.
2280 M.2 solid-state drive and bracket Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: • If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 34. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. Depending on model, your computer might have two M.2-solid-state-drive slots. When you configure the M.2-solid-state-drive slot in the UEFI BIOS menu, ensure that you select the correct menu item.
Removal procedure for solid-state drive Gen 4 42 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide
Removal procedure for solid-state drive Gen 3 Before installing : If you replace the old thermal pad, ensure you install a new thermal pad in following steps: 1. Attach the thermal pad with protection film in the pad area as shown 1 . 2. Peel off the protection film before installing the new solid-state drive . Speaker assembly Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: Chapter 6.
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over.
Removal procedure Chapter 6.
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. Note: Depending on model, a mylar might cover the coin-cell battery.
Wireless WAN card (for selected models) The following information is only for the computer with user-installable modules. The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
When installing: Ensure you plug the blue cable into 3 connector, black cable into 2 connector, white cable into 1 connector and orange cable into 0 connector marked on the WAN card.
Chapter 7. Help and support Frequently asked questions How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 54. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and FAQ How to access? • https://www.lenovo.com/tips • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. Reset or restore Windows • Use Windows recovery options. 1. Go to https://pcsupport.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and click Get Help or Tips. Windows help information • Use Windows Search or the Cortana® personal assistant. • Microsoft support Web site: https:// support.microsoft.
• What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2. Record the system information: • Product name • Machine type and serial number The following illustration shows where to find the machine type and serial number of your computer.
Services not covered • • • • • • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: • https://www.
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Appendix A. Compliance information For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.
The following illustration shows the antenna locations on your computer: 1 2 3 4 5 6 Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Wireless WAN antenna (MIMO2)* *for selected models Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original sh
Appendix B. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
