T14s Gen 2 and X13 Gen 2 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • Generic Safety and Compliance Notices First Edition (March 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo notebook. . . . . iii Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . Side view . . . . . . Bottom view . . . . . Rear view . . . . . . Specifications . . . . USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 5 6 6 6 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 9 Access networks . . . . . . . . . . .
Appendix A. Accessibility and ergonomic information . . . . . . . . 59 Appendix B. Compliance information . . . . . . . . . . . . . . . 63 ii T14s Gen 2 and X13 Gen 2 User Guide Appendix C. Notices and trademarks . . . . . . . . . . . . . . .
Discover your Lenovo notebook Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1. Meet your computer ThinkPad T14s Gen 2 and ThinkPad X13 Gen 2 might be shipped with different microprocessors, namely Intel® and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors.
Near field communication (NFC) mark* Trackpad TrackPoint buttons Speaker * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Side view Intel models AMD models USB-C® (Thunderbolt™ 4) power connector USB-C (3.2 Gen 2) power connector USB-C (Thunderbolt 4) connector USB-C (3.2 Gen 2) connector Chapter 1.
Ethernet extension connector Gen 2 HDMI™ connector Always On USB 3.2 connector Gen 1 Audio connector Smart-card slot* USB 3.2 connector Gen 1 Security-lock slot * for selected models Notes: • For Intel models, the Ethernet extension connector Gen 2 and the adjoining USB-C (Thunderbolt 4) connector cannot be used simultaneously. • For AMD models, the Ethernet extension connector Gen 2 and the adjoining USB-C (3.2 Gen 2) connector cannot be used simultaneously.
Bottom view Emergency-reset hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Chapter 1.
Rear view Nano-SIM-card tray* * for selected models Related topic “Connect to a cellular network (for selected models)” on page 10 Specifications For detailed specifications of your computer, go to https://psref.lenovo.com. USB specifications Note: Depending on the model, some USB connectors might not be available on your computer.
Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. USB 3.2 connector Gen 1 • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A. • Connect to an external display: – USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz – USB-C to DP: – Intel models: up to 5120 x 3200 pixels, 60 Hz – AMD models: up to 5120 x 2880 pixels, 60 Hz • USB-C (3.
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Chapter 2. Get started with your computer Access networks This section helps you connect to a wireless or wired network. Connect to Wi-Fi networks Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. Connect to the wired Ethernet To connect your computer to a local network, you need a ThinkPad Ethernet Extension Adapter Gen 2.
Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers. Depending on model, your computer might have no WWAN card installed.
https://support.lenovo.com/us/en/videos/vid500145 Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys.
Break operation + Pause operation + Scroll contents + Send system request + Enter sleep mode + To wake up the computer, press Fn or the power button. Go to beginning + Go to end + Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
TrackPoint buttons The left-click button and right-click button correspond to the left and right buttons on a traditional mouse. Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps. Disable the TrackPoint pointing device The TrackPoint pointing device is active by default. To disable the device: 1.
Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps.
Tap once to single click Tap and hold to right-click Zoom out Tap twice quickly to double-click Slide to scroll through items Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2.
Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. • The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
• Change the HDMI standard of the HDMI connector from 2.0 to 1.4. To change the HDMI standard, enter the UEFI BIOS menu (see “Enter the UEFI BIOS menu” on page 37), and then configure HDMI Mode Select in the Config menu. Connect to a wireless display To use a wireless display, ensure that both your computer and the external display support the Miracast® feature. Press + and then select a wireless display to connect with. Set the display mode Press or and then select a display mode of your preference.
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Chapter 3. Explore your computer Lenovo apps This section provides introduction to the Vantage and Lenovo Quick Clean apps. The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings.
Access Glance by Mirametrix • Open the Start menu and click Glance by Mirametrix. • Use Windows Search. Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus. Explore key features Depending on the model, some features might not be available on your computer. • Protect privacy – Presence Detection: Keep your computer awake when in use and automatically lock the computer when your head moves out of the camera range.
Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144. • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing. – Smart Pointer: Relocate the pointer to the screen you are facing.
Intelligent cooling The Intelligent Cooling feature helps you adjust fan speed, computer temperature and performance. Manual mode • Quiet mode: the least fan noise • Balanced mode: balanced performance and fan noise • Performance mode: the highest performance and normal fan noise on ac power on battery power Do the following to select the preferred mode: 1. Click the battery status icon in the Windows notification area. 2. Move the slider to the left or right to select your preferred mode.
Check the battery status Click the battery icon in the Windows notification area to check the battery status, view the current power plan, change the power mode, and access battery settings quickly. For more details about your battery, refer to the Vantage app.
Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode. To enable Always On USB and Charge in Battery Mode: 1. Press F1 to enter the UEFI BIOS menu. 2.
Transfer data Quickly share your files using the built-in Bluetooth or NFC technology among devices with the same features. You also can insert a microSD card or smart card to transfer data. Set up a Bluetooth connection You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet) from the computer. 1.
Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot of your computer. Otherwise, the reader might get damaged. Install or remove a card Attention: Before removing the card: 1. Click the triangular icon in the Windows notification area to show hidden icons. 2. Select the corresponding item and right-click the Safely Remove Hardware and Eject Media icon.
Side connectors of docking stations Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station 1. Audio connector 3. DisplayPort® connector 2. ac power connector 4. VGA connector 5. USB 2.0 connector 6. Always On USB 3.2 connector Gen 1 7. USB 3.2 connector Gen 1 8. Ethernet connector 9. Security-lock slot 10. USB-C connector 11. HDMI connector 12. Always On USB 3.2 connector Gen 2 13. USB 3.
4. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown 1 until you hear a click. Slide the latch in the direction as shown 2 . 5. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked. Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. 6.
2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 . Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, refer to the following table and connect the external displays to the appropriate connectors.
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Chapter 4. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: The slot supports cable locks that conform to the Kensington NanoSaver® lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature.
Maintenance tips: • Do not scratch the surface of the reader with anything hard. • Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger. Log in with your face ID (for selected models) For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera lens before using the Windows Hello face recognition. Create your face ID and unlock your computer by scanning your face: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2.
• Open the Vantage app, and then click Device ➙ Smart Assist to turn on or turn off the User Presence Sensing switch. Customize the Zero Touch Login and Zero Touch Lock settings according to your preference. • Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Select Security ➙ I/O Port Access, and then turn on or turn off Human Presence Sensor. Select Security ➙ Intelligent Security to customize detailed settings.
UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or NVMe password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.
The admin NVMe password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user NVMe password for each computer in the network. The user of the computer can change the user NVMe password as desired, but only the administrator can remove the user NVMe password.
What to do if you forget your supervisor password If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service. What to do if you forget your system management password If you forget your system management password, do the following to remove the system management password: • If you have set a supervisor password and remember it: 1.
Chapter 5. Configure advanced settings UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning. Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Download and install the latest UEFI BIOS update package by one of the following methods: • Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. To know more about recovery information, visit Knowledge Base of your computer at https:// pcsupport.lenovo.com. Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs.
1. If you are using the Windows BitLocker® Drive Encryption feature and your computer has a Trusted Platform Module, ensure that you have disabled the feature. 2. Ensure that the security chip is set to Active. a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. b. Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens. c. Ensure that the security chip for TPM 2.0 is set to Active. d. Press F10 to save the settings and exit. 3.
Chapter 6. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replace a CRU Follow the replacement procedure to replace a CRU.
Installation procedure for ThinkPad T14s Gen 2 Removal procedure for ThinkPad X13 Gen 2 Chapter 6.
Installation procedure for ThinkPad X13 Gen 2 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system.
4. Remove the bottom cover. See “Base cover assembly” on page 42. Removal procedure for the long M.2 solid-state drive and its bracket (if any) • Type 1 • Type 2 Chapter 6.
Removal procedure for the short M.2 solid-state drive and its bracket (for ThinkPad X13 Gen 2) Wireless WAN card (for selected models) The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
• Type 1 • Type 2 • Type 3 Note: During installation, ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations above: the orange cable to the connector labeled Chapter 6.
ORANGE, the blue cable to the connector labeled BLUE, the white and grey cable to the connector labeled WHITE GREY, and the black and grey cable to the connector labeled BLACK GREY. Keyboard (for ThinkPad X13 Gen 2) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41. 2.
Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. Chapter 6.
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Chapter 7. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 56. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use the Vantage app to: • Configure device settings. • Download and install UEFI BIOS, drivers, and firmware updates. • Secure your computer from outside threats. • Diagnose hardware problems. Type Vantage in the search box. • Check the computer warranty status. • Access User Guide and helpful articles.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10. • In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro. The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine.
Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist for the latest phone numbers. Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
• https://pcsupport.lenovo.com/warrantylookup Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade. Service availability and service name might vary by country or region. Chapter 7.
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Appendix A. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix B. Compliance information Note: For more compliance information, refer to Generic Safety and Compliance Notices and Regulatory Notice at https://pcsupport.lenovo.com. Certification-related information Table 3.
** for mainland China only *** for India only The latest compliance information is available at: https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are.
Product name Machine types ThinkPad T14s Gen 2 20WM, 20WN, 20XF, and 20XG ThinkPad X13 Gen 2 20WK, 20WL, 20XH, and 20XJ This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다. Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) • Storage without packaging: 5°C to 43°C (41°F to 109°F) Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Appendix C. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
