L490/L590 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 95 • Safety and Warranty Guide • Setup Guide Second Edition (September 2019) © Copyright Lenovo 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents About this documentation . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base (L490) . . . . . . . . . . Base (L590) . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 3 4 6 7 8 9 Chapter 2.
Long M.2 solid-state drive (in internal storage drive slot) . . . . . . . . . . . . . . Short M.2 solid-state drive (in internal storage drive slot) . . . . . . . . . . . . . . M.2 solid-state drive (in the wireless WAN slot). . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . Speaker assembly (L490) . . . . . . . . Speaker assembly (L590) . . . . . . . . USB and audio board (L490) . . . . . . . . 61 . 66 . . . . . 72 74 80 82 84 Chapter 8. Help and support . . . . .
About this documentation • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, and software programs might not be available on your computer. • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1. Meet your computer Front 1. Infrared camera* Log in to your computer with face authentication. See “Use face authentication (for selected models)” on page 42. 2. ThinkShutter* Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy. Take pictures or record videos by clicking Camera from the Start menu. The indicator next to the camera is on when the camera is in use. 3.
Base (L490) Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Shut down. Power, and then select The indicator in the power button shows the system status of your computer. 1. Power button • Blinking for three times: The computer is initially connected to power. • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking rapidly: The computer is entering sleep or hibernation mode.
Base (L590) Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Shut down. Power, and then select The indicator in the power button shows the system status of your computer. 1. Power button • Blinking for three times: The computer is initially connected to power. • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking rapidly: The computer is entering sleep or hibernation mode.
Left 1. USB-C™ connector (USB 3.1 Gen 1) • Charge your computer. • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A. • Transfer data at USB 3.1 speed, up to 5 Gbps. • Connect to an external display: – USB-C to VGA: 1920 x 1080 pixels, 60 Hz – USB-C to DP: 4096 x 2304 pixels, 60 Hz • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories.
4. Always On USB 3.1 connector Gen 1 With the Always On USB feature enabled, the Always On USB 3.1 connector Gen 1 can charge a USB-compatible device when the computer is on, off, in sleep mode, or in hibernation mode. Notes: • By default, Always On USB is enabled and Charge in Battery Mode is disabled in UEFI BIOS. • When the computer is off or in hibernation mode, and Charge in Battery Mode is disabled in UEFI BIOS, ensure that you have connected the computer to ac power.
Right 1. Audio connector Connect headphones or a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the sound from the computer. Note: The conventional microphone is not supported. 2. USB 3.1 connector Gen 1 Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB storage device, or USB printer. 3. Security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. See “Lock the computer” on page 39.
Bottom 1. Docking-station hook holes Use the docking-station hook holes to secure a supported docking station. 2. Keyboard drainage holes Drain out liquid from your computer if you accidentally spill liquid on the keyboard. 3. Speakers Enable you to experience high-quality sound. Chapter 1.
Features and specifications L490 • Width: 335 mm (13.2 inches) • Depth: 235 mm (9.3 inches) • Thickness: 22.5 mm (0.89 inches) Dimensions L590 • Width: 376.5 mm (14.8 inches) • Depth: 254.5 mm (10.0 inches) • Thickness: 22.95 mm (0.
• Always On USB 3.1 connector Gen 1 • Audio connector • Ethernet connector Connectors and slots • HDMI connector • microSD card slot • Nano-SIM card slot* • Smart-card slot* • USB-C connector (USB 3.1 Gen 1 and USB 3.
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Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account A user account is required to use the Windows operating system. It can either be a Windows user account or a Microsoft account. Windows user account When you start Windows for the first time, you are prompted to create a Windows user account.
Windows user interface 1. Account Change account settings, lock the computer, or sign out from the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Launch Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
• Use Windows Search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows Search. Windows label Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the following factors: • Your geographic location • Edition of Windows 10 that is preinstalled Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels.
Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Locate the nano-SIM card slot. 2. Install a nano-SIM card into the card slot. a. Insert a straightened paper clip into the hole in the tray and the tray ejects. b. Install a new nano-SIM card into the tray with the metal contacts facing downward. c.
• Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface. Interact with your computer Your computer provides you various ways to navigate the screen. Chapter 2.
Use the keyboard shortcuts (L490) The special keys on the keyboard help you work more easily and effectively. Open the Start menu. 1. Windows logo key For information about using this key with other keys, see the Windows help information. Switch the letter case between the upper case and lower case. 2. Caps Lock key When the key indicator is on, you can type uppercase letters. Invoke the special function printed as an icon on each key or standard function.
Mute or unmute the microphones. When the key indicator is on, the microphones are muted. Darken the computer display. Brighten the computer display. Manage external displays. Enable or disable the built-in wireless features. Open the Settings window. Enable or disable the built-in Bluetooth features. Open a keyboard setting page. Invoke the function defined by yourself. Open Lenovo Vantage, you can define different functions for the F12 key. Open the Snipping Tool program.
Use the keyboard shortcuts (L590) The special keys on the keyboard help you work more easily and effectively. 1. Numeric keypad Input numbers quickly when the Numeric Lock indicator is on. Open the Start menu. 2. Windows logo key For information about using this key with other keys, see the Windows help information. Switch the letter case between the upper case and lower case. 3. Caps Lock key When the key indicator is on, you can type uppercase letters.
Increase the speaker volume. Mute or unmute the microphones. When the key indicator is on, the microphones are muted. Darken the computer display. Brighten the computer display. Manage external displays. Enable or disable the built-in wireless features. Open the Settings window. Enable or disable the built-in Bluetooth features. Open a keyboard setting page. Invoke the function defined by yourself. Open Lenovo Vantage, you can define different functions for the F12 key. Open the calculator.
Use the TrackPoint pointing device 1. Pointing stick Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move. The higher the pressure applied, the faster the pointer moves. 2. Left-click button Press to select or open an item. 3. Right-click button Press to display a shortcut menu. 4.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad 1. Left-click zone Press to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. 2.
Use the touch gestures Tap Tap anywhere on the trackpad with one finger to select or open an item. Two-finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out.
Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps. • If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.
Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen. • Regularly calibrate the accuracy of the finger input to avoid a discrepancy. Use multimedia Use your computer for business or entertainment with the built-in components (camera, speakers, and audio features) or connected external devices (an external projector, monitor, and HDTV). Use audio To enhance your audio experience, connect speakers, headphones, or a headset with a 3.5-mm (0.
HDMI connector from the UEFI BIOS menu. To enter the UEFI BIOS menu, see “Enter the UEFI BIOS menu” on page 45, and then select Display ➙ Shared Display Priority. Then, follow the instructions on the screen. Supported resolution The following table lists the supported maximum resolution of the external display. Connect the external display to Supported resolution the USB-C connector (USB 3.1 Gen 1/USB 3.
3. Change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be displayed on the external display. Chapter 2.
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Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status and temperature Check the battery status The battery status icon or is in the Windows notification area. You can click the icon to check the battery status, view the current power plan, change the power mode, and access battery settings quickly.
Set the power plan For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration: Table 1. Default power plan (when plugged into ac power) • Turn off the display: After 10 minutes • Put the computer to sleep: After 30 minutes To reset the power plan to achieve the best balance between performance and power saving: 1. Right-click the battery status icon and select Power Options. 2. Choose or customize a power plan of your preference.
Pair with an NFC card or NFC-enabled smartphone Before you start, ensure that: • The card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. • The smartphone screen is facing upward. To pair with an NFC card or smartphone: 1. Place the card or smartphone closely near the NFC mark or label area on your computer. 2. Slowly move the card or smartphone around the NFC mark or label until you are prompted that the device has been successfully detected.
Airplane mode When the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3. Turn on or turn off the Airplane mode switch.
Chapter 4. Accessories This chapter provides instructions on how to use hardware accessories to expand your computer capabilities. Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories.
Front view Note: The following illustration is based on ThinkPad Basic Docking Station. The ThinkPad Pro Docking Station and ThinkPad Ultra Docking Station might look slightly different. Use the system lock in the following ways: • Locked position computer. 1. System lock : The latch is locked, and you cannot attach or detach your • Unlocked position your computer. : The latch is unlocked, and you can attach or detach • Removal position slot.
Rear view Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station Connectors ThinkPad Basic Docking Station ThinkPad Pro Docking Station ThinkPad Ultra Docking Station 1. Audio connector √ √ √ 2. ac power connector √ √ √ 3. DisplayPort® connector √ √ √ 4. VGA connector √ 5. USB 2.0 connector √ √ 6. Always On USB 3.1 connector Gen 1 √ √ 7. USB 3.1 connector Gen 1 √ √ 8. Ethernet connector √ √ √ 9.
Note: The security-lock slot supports cable locks that conform to the Kensington MicroSaver lock standards (using T-bar locking technology) or MiniSaver lock standards (using Cleat locking technology). Attach a docking station Notes: • The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction.
5. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked. Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. 6. Turn the system lock key to the locked position ( ). Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down.
2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 . Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
Chapter 5. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// www.lenovoquickpick.com.
Supervisor password The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI BIOS menu, enter the correct supervisor password when you are prompted by the icon . You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS. If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on.
When prompted to enter a hard disk password, press F1 to switch between the master hard disk password and user hard disk password . Note: The hard disk password is not available in the following situations: • A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated. • An eDrive storage drive is installed in the computer preinstalled with the Windows 10 operating system.
• If you have set a supervisor password and remember it: 1. Restart the computer. When the logo screen is displayed, immediately press F1. 2. Type the supervisor password to enter the UEFI BIOS menu. 3. Select Security ➙ Password ➙ System Management Password by using the arrow keys. 4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 5. In the Changes have been saved window, press Enter. 6.
4. Locate the Windows Hello section and click Set up under Face Recognition. Then, click Get Started. 5. Enter the PIN you have set earlier. The camera preview starts. 6. Follow the on-screen instructions to complete the setup. 7. Click Improve Recognition to improve the image so that Windows Hello can recognize you in different light conditions or when your appearance changes. Log in with face authentication 1. On the Windows lock screen, select the smiling face icon from the sign-in options. 2.
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Chapter 6. Configure advanced settings This chapter provides information about UEFI BIOS, RAID, recovery, operating system installation, and system management. UEFI BIOS This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS. What is UEFI BIOS UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs.
4. Press F10 to save the changes and exit. To change the startup sequence temporarily: 1. Restart the computer. When the logo screen is displayed, press F12. 2. Select the device that you want the computer to start from and press Enter. Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Date/Time and set the system date and time as desired. 3. Press F10 to save changes and exit.
Use advanced options Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a preferred option from the following list, and then follow the on-screen instructions. • Restore the Windows operating system from a restore point recorded on your computer.
2. Connect the recovery USB drive to the computer. 3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window opens. 4. Select the recovery USB drive as the boot device. 5. Click Troubleshoot to display optional recovery solutions. 6. Select a recovery solution as desired. Then, follow the on-screen instructions to complete the process.
10. After installing the device drivers, apply Windows Update to get the latest updates, for example the security patches. 11. Go to Microsoft Store to download and install the latest version of Lenovo Vantage. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the UEFI BIOS menu. Otherwise, the operating system will not start correctly.
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Chapter 7. CRU replacement What are CRUs Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
Note: The wireless LAN card in your computer is preinstalled by Lenovo, and you are prohibited from replacing it with another wireless module or removing it. If the device requires replacement due to some problem during warranty, it must be serviced by a Lenovo authorized service personnel. * for selected models Disable Fast Startup and the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup: 1.
4. Loosen the screws that secure the base cover assembly 1 . Then, pry up the latches 2 and 3 successively to remove the base cover assembly 4 . Figure 4. Removing the base cover assembly for L490 Figure 5. Removing the base cover assembly for L590 Chapter 7.
5. Install the new base cover assembly in place 1 . Ensure that the latches of the base cover assembly are secured under the base cover assembly. Then, tighten the screws to secure the base cover assembly 2 . Figure 6. Installing the base cover assembly for L490 Figure 7. Installing the base cover assembly for L590 6. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.
Memory module Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 52. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
6. Install a new memory module: a. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then, insert the new memory module into the memory slot at an angle of about 20 degrees 1 . b. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.
5. Remove the wireless-WAN card: Note: A Mylar film might cover the wireless-WAN card. To access the wireless-WAN card, peel off the film first. a. Gently disconnect the wireless cable connectors with your fingers 1 . Then, remove the screw that secures the wireless-WAN card 2 and the card pops up. b. Carefully remove the wireless-WAN card out of the slot 3 . Chapter 7.
6. Install a new wireless-WAN card: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then, carefully insert the card into the slot at an angle of about 20 degrees 1 and pivot the card downward 2 . b. Install the screw to secure the wireless-WAN card in place 3 . Connect the wireless cable connectors to the card 4 . Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 7.
2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Base cover assembly” on page 52. 5. Disconnect the cable from the system board. 6. Pull the tape to remove the storage drive. 7. Disconnect the cable from the storage drive. Chapter 7.
8. Detach the bracket from the storage drive. 9. Attach the bracket to a new storage drive. 10. Connect the cable to the storage drive.
11. Insert the new storage drive 1 and then pivot it downward 2 . Ensure that the new storage drive is seated in place. 12. Connect the cable to the system board. 13. Reinstall the base cover assembly. 14. Turn over the computer. Connect the ac power adapter and all disconnected cables. Long M.2 solid-state drive (in internal storage drive slot) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Attention: If you replace a M.
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement. • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. • Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration.
7. Pull the tape to remove the M.2 solid-state-drive adapter. 8. Disconnect the cable from the adapter. 9. Remove the screws that secure the protective cover 1 and then remove the cover 2 . Note: Depending on the model, a thermal pad is installed on the protective cover to prevent possible overheating. Ensure that the thermal pad is not moved and damaged. Chapter 7.
10. Remove the screw that secures the M.2 solid-state-drive and then the drive pops up. 11. Carefully remove the M.2 solid-state drive out of the M.2 slot. 12. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Carefully insert the M.2 solid-state drive into the M.2 slot at an angle of about 20 degrees 1 . Then, pivot the new M.2 solid-state drive downward 2 .
13. Install the screw to secure the M.2 solid-state drive. 14. Install the protective cover 1 and then install the screws to secure the cover 2 . 15. Connect the cable to the adapter. Chapter 7.
16. Insert the adapter 1 and then pivot it downward 2 . Ensure that the adapter is seated in place. 17. Connect the cable to the system board. 18. Reinstall the base cover assembly. 19. Turn over the computer. Connect the ac power adapter and all disconnected cables. Short M.2 solid-state drive (in internal storage drive slot) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Attention: If you replace a M.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. • Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. Replacement procedure 1. Disable the built-in battery.
7. Disconnect the cable from the adapter. 8. Remove the screws that secure the protective cover 1 and then remove the cover 2 . 9. Remove the screw that secures the M.2 solid-state-drive bracket.
10. Remove the M.2 solid-state drive bracket. 11. Carefully remove the short M.2 solid-state drive out of the slot. Note: Depending on the model, a thermal pad is installed in the M.2 solid-state drive slot to prevent possible overheating. Ensure that the thermal pad is not moved and damaged. 12. Install the new M.2 solid-state drive to the bracket. Chapter 7.
13. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Carefully insert the M.2 solid-state drive assembly into the slot at an angle of about 20 degrees 1 . Then, pivot the bracket downward 2 . 14. Install the screw to secure the M.2 solid-state drive bracket. 15. Install the protective cover 1 and then install the screws to secure the cover 2 .
16. Connect the cable to the adapter. 17. Insert the adapter 1 and then pivot it downward 2 . Ensure that the adapter is seated in place. 18. Connect the cable to the system board. 19. Reinstall the base cover assembly. 20. Turn over the computer. Connect the ac power adapter and all disconnected cables. Chapter 7.
M.2 solid-state drive (in the wireless WAN slot) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install Windows 10 and drivers” on page 48. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.
5. Remove the M.2 solid-state drive: Note: A film might cover the solid-state drive. To access the solid-state drive, peel off the film first. a. Remove the screw that secures the M.2 solid-state drive 1 and the drive pops up. b. Carefully remove the M.2 solid-state drive out of the slot 2 . 6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.
8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. Keyboard Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Replacement procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
4. Take the tool out of the new keyboard package. Insert the tabs a and b into the slot between the TrackPoint buttons and the trackpad 1 . Slightly pivot the tool downward 2 to release the left and right TrackPoint buttons. Then, remove the two TrackPoint buttons 3 . 5. Loosen the screws that secure the keyboard. Chapter 7.
6. Insert the tabs c and d into the two dents near the two screw heads as shown. 7. Pivot the tool in the direction as shown to release the keyboard 1 . Push the keyboard in the direction as shown by arrows 2 to release the latches from the keyboard bezel. 8. Pivot the keyboard slightly upward 1 and then turn over the keyboard 2 .
9. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. 10. Attach the connectors and turn over the keyboard. Chapter 7.
11. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 12. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.
13. Tighten the screws to secure the keyboard. 14. Take the new TrackPoint buttons out of the new keyboard package. Install the TrackPoint buttons as shown. Chapter 7.
15. Close the computer display and turn over the computer. For L590, tighten the screw to secure the keyboard. 16. Connect the ac power adapter and all disconnected cables to the computer. Speaker assembly (L490) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 52. 2.
5. Detach the connector of the speaker assembly 1 and then release the speaker cables 2 . 6. Remove the screws that secure the speaker assembly 1 , and then remove the speaker assembly 2 . 7. Install the new speaker assembly in place 1 and route the speaker cables. Then, install the screws to secure the speaker assembly 2 . Chapter 7.
8. Attach the connector of the speaker assembly. 9. Reinstall the base cover assembly. 10. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. Speaker assembly (L590) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 52. 2.
5. Detach the connector of the speaker assembly 1 and then release the speaker cables 2 . 6. Remove the screws that secure the speaker assembly 1 , and then remove the speaker assembly 2 . 7. Install the new speaker assembly in place 1 and route the speaker cables. Then, install the screws to secure the speaker assembly 2 . Chapter 7.
8. Attach the connector of the speaker assembly. 9. Reinstall the base cover assembly. 10. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. USB and audio board (L490) Prerequisite Before you start, read Appendix A “Important safety information” on page 95 and print the following instructions. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 52. 2.
6. Install the new USB and audio board in place 1 , and then reinstall the screws that secure it 2 . 7. Reinstall the base cover assembly. 8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. Chapter 7.
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Chapter 8. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 92. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers, and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure your computer from outside threats. • Use Windows Search. • Check the computer warranty status. • Access User Guide and helpful articles.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
The following illustration shows where to find the machine type and serial number of your computer. Figure 8. L490 Figure 9. L590 Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist for the latest phone numbers. Note: Phone numbers are subject to change without notice.
Services available during the warranty period • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
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Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury: • Do not open, dissemble, or service any battery. • Do not crush or puncture the battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Cleaning and maintenance With appropriate care and maintenance, your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance. Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
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Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix C. Supplemental information about the Linux operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Linux operating system. If the Linux operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
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Appendix D. Compliance information This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
The following illustration shows the antenna locations on your computer: L490 1. Wireless-LAN antenna (auxiliary) 2. Wireless-WAN antenna (auxiliary, available on some models) 3. Wireless-WAN antenna (main, available on some models) 4. Wireless-LAN antenna (main) L590 1. Wireless-LAN antenna (main) 2. Wireless-WAN antenna (main, available on some models) 3. Wireless-WAN antenna (auxiliary, available on some models) 4.
This equipment is not protected against harmful interference and may not cause interference with duly authorized systems. Mexico Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. Singapore Korea 무선설비 전파 혼신 (사용주파수 2400∼2483.
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography.
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and regulations. Dispose of a disused battery from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery.
Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances.
Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.
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Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to ThinkPad L490 and ThinkPad L590, machine types: 20Q5, 20Q6, .20Q7 and 20Q8 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw.
https://www.lenovo.com/compliance Regulatory labels Depending on your country or region, you can find the government-required regulatory information through one of the following methods: • On a physical label attached to the outside of your computer shipping carton • On a physical label attached to your computer • Through an electronic-label screen (E-label screen) preinstalled on your computer To access the E-label screen, do one of the following: • Restart the computer.
Supplemental information for the Eurasian Union Назначение персональный компьютер для личного и служебного использования, для передачи данных, с поддержкой различных профилей подключения (Wi-Fi, Bluetooth и пр.).
By using ENERGY STAR compliant products and taking advantage of the power management features of your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more information about ENERGY STAR, go to: https://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations.
Appendix E. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
