L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Note: Before using this information and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • “Important safety information” on page v The latest Safety and Warranty Guide, Setup Guide, and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support First Edition (January 2018) © Copyright Lenovo 2018.
Contents Important safety information . . . . . . v Read this first. . . . . . . . . . . . . . . Important information about using your computer Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices. . . . . . Plugs and outlets . . . . . . . . . . . . . Power supply statement . . . . . . . . . . External devices . . . . . . . . . . . . . General battery notice . . . . . . . . . . .
Installing the Windows 10 operating system . Installing device drivers . . . . . . . . . Using the ThinkPad Setup program . . . . Configuring ThinkPad Setup . . . . . Changing the startup sequence . . . . Updating the UEFI BIOS. . . . . . . BIOS menu . . . . . . . . . . . . Using system management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 56 56 57 57 58 58 67 Chapter 7. Troubleshooting computer problems . . . . . . . . . . 71 General tips for preventing problems . . . .
Recycling information for Brazil. . . . . . . . Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . Battery recycling information for Taiwan . . . . Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . Recycling information for China . . . . . . . . 116 . 117 . 118 . 118 . 118 Appendix D. Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . . . . . 119 Appendix E. ENERGY STAR model information . . . . . .
iv L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Notice for non-rechargeable coin-cell battery DANGER Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
3 Front camera The camera enables you to take pictures or hold a video conference. For more information, see “Using the cameras” on page 33. 4 Ambient light sensor (available on some models) The ambient light sensor detects the surrounding light conditions. Then the computer adjusts the screen brightness and the keyboard backlight mode accordingly. 5 Multi-touch screen The multi-touch screen enables you to use your computer with simple touch gestures.
ThinkPad L380 and ThinkPad S2 3rd Gen 1 1 Front camera 2 Microphones 3 TrackPoint pointing stick 4 Fingerprint reader (available on some models) 5 TrackPoint buttons 6 Trackpad 7 NFC label (available on some models) 8 Multi-touch screen (available on some models) Front camera The camera enables you to take pictures or hold a video conference. For more information, see “Using the cameras” on page 33.
7 NFC label (available on some models) Near field communication (NFC) is a high-frequency and short-range wireless communication technology. By using NFC, you can establish radio communications between your computer and another NFC-enabled device over a few centimeters or inches. For more information, see “Using the NFC devices” on page 31. 8 Multi-touch screen (available on some models) The multi-touch screen enables you to use your computer with simple touch gestures.
• When your computer is on or in sleep mode • When your computer is off or in hibernation mode, but connected to ac power Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged. To charge these devices when the computer is off or in hibernation mode, and the computer is not connected to ac power, do the following: 1. Start the Lenovo Companion program. See “Accessing Lenovo programs” on page 13. 2.
2 Power button Press the power button to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu and click Power, and then click Shut down. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page 72 for more information. You also can define what the power button does.
8 Pen tether hole The ThinkPad Pen Pro (an electronic pen) might be shipped with some computer models. To protect your pen from theft or loss, use a tether to tie the pen through the pen tether hole. Notes: • The tether does not come with your computer or the ThinkPad Pen Pro. • Do not hang the computer with the tether. For more information, see “ThinkPad Pen Pro” on page 39.
Status indicators This topic provides information about locating and identifying the various status indicators on your computer. Note: Depending on the model, your computer might look different from the following illustrations. 1 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. 2 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 20.
3 Speaker-mute indicator When this indicator is on, the speakers are muted. 4 Microphone-mute indicator When this indicator is on, the microphones are muted. 5 Rear camera status indicator (available on some models) When this indicator is on, the camera is in use. 6 Front camera status indicator When this indicator is on, the camera is in use.
FCC ID and IC Certification number The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration. Note: Depending on the model, your computer might look different from the following illustration. For a factory-preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a factory-preinstalled wireless module by yourself.
• Your geographic location • Date when your computer was manufactured • Version of Windows 10 that is preinstalled Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels. • In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10.
• Function keys • ThinkPad pointing device (including the TrackPoint pointing device and trackpad) Connectors and slots • Two USB-C connectors • Audio connector • MicroSD card slot • Mini Ethernet connector • Always On USB 3.1 connector Gen 1 • USB 3.
Power source (ac power adapter) • Sine-wave input at 50 Hz to 60 Hz • Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz Operating environment Maximum altitude (without pressurization) • 3048 m (10 000 ft) Temperature • At altitudes up to 2438 m (8000 ft) – Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F) • At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.
The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support Hotkey Features Integration Hotkey Features Integration is a utility package that enables you to select and install utilities specifically for the special keys and buttons on your computer. The special keys and buttons are designed to meet accessibility and usability requirements.
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
• To achieve the best balance between performance and power saving, create and apply an appropriate power plan. See “Managing the battery power” on page 28. How do I securely dispose of data stored on the internal storage drive? • Study Chapter 5 “Security” on page 49 to find out how you can protect your computer from theft and unauthorized use. • Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 53.
Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. Chapter 2.
By rotating the display to different angle, your computer features the following four operating modes. Notes: • The keyboard and the ThinkPad pointing devices are automatically disabled in the stand mode, tent mode, and tablet mode. You can use the touch screen to control your computer instead. Notebook mode Stand mode Tent mode Tablet mode Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
1 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. 2 3 Fn key and function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2.
• Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high). Note: This note applies to yoga models only. If your computer is installed with Lenovo Companion 4.0 or later version, there are four modes for the keyboard backlight: Off, Low, High, and Auto. • Fn+B: This key combination has the same function as the Break key on a conventional external keyboard.
By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 25. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
Using the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. The trackpad can be divided into two zones: 1 Left-click zone (primary-click zone) 2 Right-click zone (secondary-click zone) To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly.
Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures. The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.
Replacing the cap on the pointing stick The cap 1 on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. Notes: • Ensure that you use a cap with grooves a as shown in the following illustration. • Depending on the model, your keyboard might look different from the illustration in this topic.
Using the battery When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go.
• Always use power management features such as power-saving modes. Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings. To adjust power plan settings, do the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Power Options. 3. Follow the instructions on the screen. For more information, see the Windows help information system.
To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter can be purchased as an option. You can purchase an Ethernet extension adapter from Lenovo at http://www.lenovo.com/essentials. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet extension adapter. To connect to a local network through an Ethernet cable, do the following: 1.
The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only. Using the wireless-LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.
• Press the Bluetooth-control key and turn on the Bluetooth feature. • Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. Turn on the Bluetooth switch to enable the Bluetooth feature. 2. Right-click the data that you want to send. 3. Select Send To ➙ Bluetooth Devices. 4. Select a Bluetooth device, and then follow the instructions on the screen. For more information, see the Windows help information system and the help information system of the Bluetooth device.
Pairing your computer with an NFC card Before you start, ensure that the card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. Then do the following: 1. Position the card closely above the NFC label as shown. Align the shorter edge of the card with the horizontal extension line for the center of the NFC label. 2. Slowly move the card a distance within 0.5 cm (0.20 inches) to the direction of the computer display.
• Speakers Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following: • Compliant with High Definition Audio • Playback of MIDI and MP3 files • Recording and playback of PCM and WAV files • Recording from various sound sources, such as a headset attached The following list provides information about supported functions of the audio devices attached to the connectors on your computer or the docking station. • Headset with a 3.5-mm (0.
1 3 Infrared light-emitting diode (LED) The infrared LED emits red infrared light when the infrared camera is in use. 2 Infrared camera lens The infrared camera lens is used for creating the facial image of a user. 4 Camera indicator When the camera indicator is on, the infrared camera is in the recognition mode. To set the infrared camera for face authentication, do the following: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2.
• Secure Digital High-Capacity (SDHC) card Attention: When transferring data to or from a media card, such as an SD card, do not put your computer to sleep or hibernation mode before the data transfer is completed. Otherwise, your data could get damaged. Installing a media card To install a media card, do the following: 1. Locate the appropriate type of slot for your card. See “Computer controls, connectors, and indicators” on page 1. 2.
• Up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the USB-C connector For more information about the external display, see the manuals that come with it. Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to a video connector such as the USB-C connector or HDMI connector by a cable.
Changing display settings You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation. To change display settings, do the following: 1. Right-click on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings as you want.
38 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: http://www.lenovo.
Using the ThinkPad Pen Pro The following illustration shows the ThinkPad Pen Pro. 1 Tip 2 Eraser button 3 Right-click button 4 Pen tether hole You can perform the following operations with the ThinkPad Pen Pro: • To click or make a selection, tap the display once with the pen. • To double-click, tap twice without pausing. • To right-click, tap the tip 1 on the display and hold the pen there for one second.
The following illustration is an example. You can insert the pen into the slot for charging no matter the computer is in the notebook mode, stand mode, tent mode, or tablet mode. Note: Ensure that your computer is on or in sleep mode. Otherwise, the pen will not be charged. Chapter 3.
42 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Chapter 4. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Right-click an empty area of the desktop and then click Display settings ➙ Display. 2. Change the item size by following the instructions on the screen.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer.
48 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords This topic provides information about how to use the power-on password, supervisor password, and hard disk password. Passwords introduction You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt.
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key.
Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 51.
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: • The surface of the reader is dirty or stained. • The surface of the reader is wet. • The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil.
however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, see the help system that comes with the program.
Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer: Installing the Windows 10 operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a Windows 10 operating system. Before you start, print these instructions.
Installing device drivers Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.
Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password.
Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs. When you install a new program, device driver, or hardware component, you might be informed to update the UEFI BIOS. You can update the UEFI BIOS by starting your computer from a flash update disc or a flash update program running in the Windows environment.
• Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature. If you select AC Only, the Wake on LAN feature is enabled only when the ac power adapter is attached.
Note: Ethernet connection by the USB Ethernet adapter is not supported by this feature. • MAC address Pass Through Values: Disabled, Enabled Description: The MAC address for the LENOVO USB Dock will be changed to the Internal MAC address. If you select Disabled, the MAC address for the LENOVO USB Dock will remain the original MAC address. If you select Enabled, the MAC address for the LENOVO USB Dock will be changed to the Internal MAC address.
Values: HDMI, USB Type-C Description: Select the priority between shared display outputs. HDMI and DisplayPort of USB Type-C connector on rear side share a single display output. This option selects the one that is prioritized. • Total Graphics Memory Values: 256 MB, 512 MB Description: Allocate the total memory which Intel® internal graphics shares. Note: If you select 512 MB, the maximum usable memory might be reduced on the 32–bit operating system.
Description: Temporary disable battery for servicing the system. After selecting this item, the system will be automatically powered off, then ready to be serviced. Note: The battery will be automatically enabled when the ac power adapter is reconnected. Beep and Alarm • Password Beep Values: Disabled, Enabled Description: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or supervisor password. Different beeps remind you that the password you entered is right or wrong.
Security menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Password • Supervisor Password Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup sequence, network-related settings, and system date and time. For more information, see “Passwords introduction” on page 49.
Values: Enabled, Disabled Descriptions: Enable or disable the security chip. • Security Reporting Options – SMBIOS Reporting Values: Enabled, Disabled Descriptions: When enabled, changes to corresponding UEFI BIOS data are logged in a location, (PCR1, defined in the TCG standards), which other authorized programs can monitor, read and analyze. • Clear Security Chip Descriptions: Use this option to clear the encryption key. It will not be possible to access alreadyencrypted data after these keys are cleared.
• Intel VT-d Feature Values: Disabled, Enabled Descriptions: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization. This setting should be set to disabled to prevent security risks if operating system does not support a VMM. Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled.
Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory defaults. • Clear All Secure Boot Keys Descriptions: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates. Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function.
• Boot Mode Values: Quick, Diagnostics Descriptions: Define which screen is displayed during the POST, the logo screen or the text message screen. • Option Key Display Values: Disabled, Enabled Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be displayed during the POST.
Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.8 or later. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.
Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4.
70 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Chapter 7. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use a disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 13. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced.
• Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced. • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem.
The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery).
Follow the appropriate corrective actions for power-on self-test (POST) error messages. 3. Verify that the latest UEFI BIOS for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 71. Ethernet problems • Problem: My computer cannot connect to the network. Solution: Ensure that: – The cable is installed correctly.
– Ensure that the link partner is set to auto-negotiate. – Ensure that the switch is 802.3ab-compliant (gigabit over copper). Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. • The wireless radio is enabled.
2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad. If the problem persists, ensure that the correct device driver is installed by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. 3. Click the Hardware tab.
• Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your hard disk drive by using partition software, information about that partition, or the master boot record might have been destroyed. Do the following to try to solve the problem: 1. Turn off the computer, and then turn it on again. 2.
9. Click Browse my computer for driver software, and then click Let me pick from a list of available drivers on my computer. 10. Clear the Show compatible hardware check box. 11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 12. After updating the driver, click Close. • Problem: Incorrect characters are displayed on the screen.
5. Click Display adapter properties. 6. Click the Monitor tab. 7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system and program. If they are installed and configured correctly, but the problem still persists, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function.
Note: For more information about controlling volume, see your Windows online help. • Problem: I cannot move the volume slider or balance slider. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used.
For tips on how to maintain the fingerprint reader, see “Using the fingerprint reader” on page 52. Battery problems • Problem: The battery cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery might be over-discharged. Do the following: 1. Turn off the computer. 2. Ensure that the over-discharged battery is in the computer. 3. Connect the ac power adapter to the computer and let it charge.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly attached to the adapter brick and the computer. 4. Verify that the ac power source is working by attaching another device to the outlet. • Problem: My computer does not run on battery power. Solution: Check the following items: 1.
Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from sleep mode. When resuming the computer from sleep mode without attaching the external monitor or turning it on, and the computer display remains blank, press the display-mode switching key to bring up the computer display.
Check the following: • The program is designed to operate with your operating system. • Other programs run properly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer. If an error message is displayed while you are using the program, see the manuals or help system supplied with the program. If the program still does not run properly, contact your place of purchase or a service representative for help.
Chapter 8. Recovery information This chapter provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system. To reset your computer, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1.
Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.
Chapter 9. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Customer Replaceable Units Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. ThinkPad computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry. • Prevent others from touching the components. • Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body: – Touch the static-protective package that contains the part to a metal expansion-slot cover for at least two seconds.
To replace a microSD card, do the following: 1. Locate the microSD card slot at the right side of the computer. 2. Push the microSD card inward a little bit until you hear a click 1 . Then, release it. The microSD card ejects. Gently slide the card out of the card slot 2 . 3. Insert the new card into the microSD card slot. The card might stop before it is installed into the card reader. Ensure that you insert the card firmly until you hear a click.
To remove the keyboard, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 90. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Take the tool out of the new keyboard package. Insert the tabs a and b into the slot between the TrackPoint buttons and the trackpad 1 . Slightly pivot the tool downward 2 to release the left and right TrackPoint buttons. Then remove the two TrackPoint buttons 3 . 4.
5. Insert the tabs c and d into the two dents near the two screw heads. 6. Pivot the tool in the direction as shown to release the keyboard 1 . Push the keyboard in the direction as shown by arrows 2 to release the latches from the keyboard bezel. Chapter 9.
7. Pivot the keyboard slightly upward as shown by arrow 1 . Then turn the keyboard over as shown by arrow 2 . 8. Put the keyboard on the palm rest as shown and detach the connectors. Then remove the keyboard.
1. Attach the connectors and turn the keyboard over as shown. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. Chapter 9.
3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame. 4. Tighten the screws to secure the keyboard.
5. Take the new TrackPoint buttons out of the new keyboard package. Install the TrackPoint buttons as shown. Replacing the base cover assembly Before you start, read “Important safety information” on page v and print the following instructions. Notes: • Depending on the model, your computer might look slightly different from the illustrations in this topic. • There might be a risk of short circuits if you remove the base cover assembly when your computer is connected to ac power.
4. Loosen the screws that secure the base cover assembly 1 . Pry up the latches 2 in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly 3 . 5. Install the new base cover assembly 1 in ascending alphabetical order (a to i) as illustrated. Ensure that the latches of the base cover assembly are secured in place and then tighten the screws 2 . 6. Turn the computer over. Connect the ac power adapter and all cables to the computer.
Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. To replace a memory module, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 90. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 97. 5.
8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the M.2 solid-state drive Before you start, read “Important safety information” on page v and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.
6. Insert the new M.2 solid-state drive into the slot at an angle of about 20 degrees 1 . Pivot the M.2 solidstate drive downward 2 . Then install the screw to secure the M.2 solid-state drive 3 . 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, read “Important safety information” on page v and print the following instructions.
4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 97. 5. Detach the connector 1 and remove the coin-cell battery 2 . 6. Install the new coin-cell battery 1 and attach the connector 2 . 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Note: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 62.
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/ support/phone or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
106 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
108 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad L380, ThinkPad L380 Yoga, ThinkPad S2 3rd Gen, and ThinkPad S2 Yoga 3rd Gen Compliance ID: TP00091A Machine types: 20M5, 20M6, 20M7, 20M8, 20L1, and 20L2 The latest compliance information is available at: http://www.lenovo.
If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer. Locating the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.
If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/support TCO certification To obtain the TCO certification information for your computer, go to: http://www.lenovo.com/tco-cert Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c.
Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B) European Union conformity EU Contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia EMC Directive Statement: This product is in conformity with the protection requirements of EU Council EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw.
114 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Appendix C. WEEE and recycling statements This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive The latest environmental information about Lenovo products is available at: http://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
120 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Taiwan RoHS Appendix D.
122 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Yoga Intel and Intel SpeedStep are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies. Ubuntu is a registered trademark of Canonical Ltd.
128 L380, L380 Yoga, S2 3rd Gen, and S2 Yoga 3rd Gen User Guide
