X380 Yoga User Guide
Note: Before using this information and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • “Important safety information” on page v Lenovo® makes constant improvement on the documentation of your computer, including this User Guide. To get all the latest documents, go to: https://support.lenovo.com Second Edition (April 2018) © Copyright Lenovo 2018.
Contents Important safety information . . . . . . v Read this first. . . . . . . . . . . . . . . Important information about using your computer Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices. . . . . . Plugs and outlets . . . . . . . . . . . . . Power supply statement . . . . . . . . . . External devices . . . . . . . . . . . . . General battery notice . . . . . . . . . . .
Configuring ThinkPad Setup . . Changing the startup sequence . Updating the UEFI BIOS. . . . BIOS menu . . . . . . . . . Using system management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 57 58 58 69 Chapter 6. Troubleshooting computer problems . . . . . . . . . . 71 General tips for preventing problems . Diagnosing problems . . . . . . . Troubleshooting . . . . . . . . . Computer stops responding . . . Spills on the keyboard . . . . . Error messages . . . . . . . .
Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . Battery recycling information for Taiwan . . . . Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . Recycling information for China . . . . . . . . 113 . 114 Appendix E. ENERGY STAR model information . . . . . . . . . . . . . . . 119 Appendix F. Notices . . . . . . . . . . 121 . 114 . 114 Appendix G. Trademarks . . . . . . . 123 Appendix D.
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Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See https://www.dtsc.ca.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
1 Microphones (available on some models) 2 Conventional camera (available on some models) 3 Infrared camera (available on some models) 4 Ambient light sensor 5 Speakers 6 Fingerprint reader 7 TrackPoint® buttons 8 Trackpad 9 NFC label (available on some models) 10 TrackPoint pointing stick 11 Multi-touch screen 1 Microphones (available on some models) The microphones capture sound and voice when used with a program capable of handling audio.
Left-side view 1 Power connector 2 USB-C™ connector (Thunderbolt™ 3 compatible) 3 Mini Ethernet connector 4 Always On USB 3.0 connector 5 Smart-card slot (available on some models) 1 Power connector The power connector enables you to connect the computer to ac power. 2 USB-C connector (Thunderbolt 3 compatible) The USB-C connector on your computer supports both the USB Type-C™ standard and the Thunderbolt 3 technology.
To charge these devices when the computer is off or in hibernation mode, and the computer is not connected to ac power, do the following: 1. Start the Lenovo Vantage program from the Start menu. 2. Click Hardware Settings ➙ Power. 3. Locate the Always On USB section and follow the instructions on the screen to make your preferred setting. 5 Smart-card slot (available on some models) You can use smart cards for authentication, data storage, and application processing.
For more information, see “ThinkPad Pen Pro” on page 16. 3 Audio connector You can connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone is disabled, and the integrated microphones on the computer is enabled instead.
Note: The slot supports cable locks that conform to the Kensington MiniSaver® lock standards using Cleat™ locking technology. Do not attempt to use other types of cable locks that use a rotating T-bar™ locking mechanism. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
1 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. 2 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 21. 3 Speaker-mute indicator When this indicator is on, the speakers are muted. 4 Microphone-mute indicator When this indicator is on, the microphones are muted. Chapter 1.
5 Camera status indicator When this indicator is on, the camera is in use. 6 7 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer. • Blinks for three times: The computer is initially connected to power. • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks quickly: The computer is entering sleep or hibernation mode.
FCC ID and IC Certification information The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration. Note: Depending on the model, your computer might look different from the following illustration. • For a factory-preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a factory-preinstalled wireless module by yourself.
Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Computer color • Black or silver Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System. Memory • Type: Double data rate 4 (DDR4) synchronous dynamic random access memory (SDRAM) • Soldered on the system board Storage device • M.
• Security-lock slot • Trusted Platform Module (TPM) (available on some models) Wireless features • Bluetooth • Miracast® technology • NFC (available on some models) • Wireless LAN • Wireless WAN (available on some models) Others • Camera (available on some models) • Microphones (available on some models) • Ambient light sensor • ThinkPad Pen Pro (available on some models) Computer specifications Size • Width: 313.5 mm (12.34 inches) • Depth: 222.2 mm (8.75 inches) • Thickness: 18.2 mm (0.
Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage: 5% to 95% at wet-bulb temperature 27°C (81°F) If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine. Attention: • Keep electrical appliances such as electric fans, radio, air conditioners, and microwave ovens away from the computer. The strong magnetic fields generated by these appliances can damage the monitor and data on the internal storage drive.
Hotkey Features Integration This software enables F1–F12 special keys and buttons on your computer. For example, when the microphone mute key or button is pressed, the microphone state switches between mute and unmute. The mute state indicator is displayed on the screen whenever the mute state is changed. Lenovo Vantage Your computer’s best features and capabilities should be easy to access and understand. With Lenovo Vantage, they are.
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
How do I attach an external display? • Refer to “Using an external display” on page 37. • With the Extend desktop function, you can display output on both the computer display and an external display. How do I attach or replace a device? Refer to the appropriate topic in Chapter 8 “Replacing devices” on page 91. I have been using the computer for some time already, and is getting slower. What should I do? • Follow the “General tips for preventing problems” on page 71.
• Drawing graphics with applications capable of editing and sketching When you draw or write with the ThinkPad Pen Pro, keep it perpendicular to the computer display to achieve the best line quality. Use the ThinkPad Pen Pro instead of your finger in conditions such as the following: • You need precise and detailed input, such as drawing a picture or using the handwriting mode. • Too many elements are crowded on the screen, for example, when you are playing games.
Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. By rotating the display to different angle, your computer features the following four operating modes. You can switch between different modes according to your preference and working convenience.
Notebook mode Stand mode Tent mode Tablet mode Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Notes: • Your computer screen might look different from the following illustrations. • Depending on the program you use, some gestures might not be available. The following table introduces some frequently used gestures. Chapter 2.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
1 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. 2 3 Fn key and function keys You can configure the Fn key and function keys by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3.
• Fn+K: This key combination has the same function as the ScrLK or Scroll Lock key on a conventional external keyboard. • Fn+P: This key combination has the same function as the Pause key on a conventional external keyboard. • Fn+S: This key combination has the same function as the SysRq key on a conventional external keyboard. • Fn+4: Press Fn+4 to put the computer into sleep mode. To wake up the computer, press the Fn key or the power button. • Fn+PrtSc: Open the Snipping Tool program.
Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
Using the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. The trackpad can be divided into two zones: 1 Left-click zone (primary-click zone) 2 Right-click zone (secondary-click zone) To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly.
Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures. The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.
Replacing the cap on the pointing stick The cap 1 on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. Notes: • Ensure that you use a cap with grooves a as shown in the following illustration. • Depending on the model, your keyboard might look different from the illustration in this topic.
Using the battery When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go.
Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes. Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings.
When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off to help conserve power. Cabled Ethernet connections With an Ethernet cable, you can connect your computer to a local network through the mini Ethernet connector on your computer. To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option and shipped with some computer models.
The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only. Using the wireless-LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.
• Open your computer cover to an angle of slightly more than 90 degrees. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. Using the wireless-WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks.
2. Right-click the data that you want to send. 3. Select Send to ➙ Bluetooth device. 4. Select a Bluetooth device, and then follow the instructions on the screen. For more information, see the Windows help information system and the help information system of the Bluetooth device. Using the NFC devices If your computer supports the NFC feature, you will see an NFC mark or label around the trackpad area. NFC is a high-frequency and short-range wireless communication technology.
Pairing your computer with an NFC-enabled smartphone Before you start, ensure that the smartphone screen is facing upward. Then do the following: 1. Position the smartphone closely above the NFC label as shown. Align the shorter edge of the smartphone with the horizontal extension line for the center of the NFC label. 2. Slowly move the smartphone a distance within 5 cm (1.97 inches) to the direction of the computer display.
Using the smart audio feature The smart audio feature is supported on some computer models. To help protect against hearing loss, the feature limits the computer’s maximum wide band true RMS output voltage to 130 mV when a headset or headphone is connected. To change the setting, do the following: 1. Go to Control Panel and view by Large icons. 2. Click SmartAudio. In the window displayed, click the Disable Headphone Limiter icon. Then follow the on-screen instructions.
4 Camera indicator When the camera indicator is on, the infrared camera is in the recognition mode. To set the infrared camera for face authentication, do the following: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2. Scroll down to the Password section and click Add to create a password. 3. Follow the instructions on the screen to create a Personal Identification Number (PIN). 4. Locate the Windows Hello section and click Set up under Face Recognition. Then click Get Started.
Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart card reader of your computer. Otherwise the reader might get damaged. Installing or removing a smart card Attention: Before installing or removing a smart card, ensure that you observe the following precautions: • Before you start, read “Important safety information” on page v.
Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to a video connector such as the HDMI connector and USB-C connector (compatible with Thunderbolt 3) by a cable. The wireless display can be added through the Miracast function. • Connecting a wired display Note: When you connect an external monitor, a video interface cable with a ferrite core is required. 1.
1. Right-click on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings as you want. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. Traveling with your computer This topic provides information to help you work with your computer when you are traveling.
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Chapter 3. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Right-click an empty area of the desktop and then click Display settings ➙ Display. 2. Change the item size by following the instructions on the screen.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer.
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Chapter 4. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords This topic provides information about how to use the power-on password, supervisor password, and hard disk password. Passwords introduction You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt.
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key.
M.2 solid-state drive security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The M.2 solid-state drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 49.
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.
Fingerprint reader indicator 1 Off: The fingerprint reader is not ready for tapping. 2 Solid white: The fingerprint reader is ready for tapping. 3 Amber, blinking: The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following: 1. Turn off and then turn on the computer. 2.
• The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from the one when you enrolled your fingerprint. • Your finger is wet. • Your finger that you are currently using has not been enrolled before.
Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, see the help system that comes with the program. Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription.
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Chapter 5. Advanced configuration This chapter provides information to help you further configure the computer: Installing the Windows 10 operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a Windows 10 operating system. Before you start, print these instructions. Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
Country or region Code Country or region Code Italy IT United States US Japan JP Installing device drivers Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware.
Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS. Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer.
2. Turn on the computer. When the logo screen is displayed, press the F12 key. 3. Select the device that you want the computer to start from. Then press Enter. Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found. Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs.
• CPU Type • CPU Speed • Installed Memory • UUID • MAC Address (Internal LAN) • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled. • Wireless Auto Disconnection Values: Disabled, Enabled Descriptions: Enable or disable the Wireless Auto Disconnection feature when the Ethernet cable is attached. If you select Enabled, the Wireless LAN function is automatically turned off whenever the Ethernet cable is attached.
Values: Disabled, Enabled Description: If you select Enabled, you can press the Fn key (instead of press and hold) to keep it in a pressed condition. Then press the function key you want. The action is equivalent to pressing the function key simultaneously with the Fn key. • F1–F12 as Primary Function Values: Disabled, Enabled Description: If you select Enabled, pressing the function keys directly inputs F1–F12.
Description: Balanced: Balance sound, temperature, and performance. • CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting. • Power On with AC Attach Values: Disabled, Enabled Description: Enable or disable a feature that turns on the computer when the ac power adapter is attached.
system or set the Security level to No Security. To boot from a Thunderbolt 3 device, change the device boot priority order by selecting Startup ➙ Boot. – USB device Values: Disabled, Enabled Descriptions: Enable or disable pre-OS support for USB devices attached to the Thunderbolt (TM) 3 connector. To use a device in the pre-boot environment, authorize it in the operating system or set the Security level to No Security.
Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup sequence, network related settings, and system date and time. For more information, see “Passwords introduction” on page 47. • Lock UEFI BIOS Settings Values: Disabled, Enabled Descriptions: Enable this option to prevent unauthorized users from changing any settings in ThinkPad Setup. To use this function, a supervisor password is required.
Descriptions: If your computer has an internal fingerprint reader and an attached external fingerprint reader, use this option to specify the fingerprint reader priority. • Security Mode Values: Normal, High Descriptions: If the fingerprint is not authenticated, you can enter a password instead. If you have selected Normal, enter either the power-on password or the supervisor password; if you have selected High, supervisor password must be entered.
Descriptions: When this option is enabled, all users can update the UEFI BIOS. If you disable this option, only the person who knows the supervisor password can update the UEFI BIOS. • Secure RollBack Prevention Values: Disabled, Enabled Descriptions: When this option is disabled, you can flash the UEFI BIOS to earlier version. • Windows UEFI Firmware Update Values: Disabled, Enabled Descriptions: This option enables or disables the Windows UEFI Firmware Update feature.
• Smart card slot • Integrated camera • Microphone • Fingerprint reader • Thunderbolt(TM) 3 • NFC device Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper is detected. This option is not functional until a supervisor password is set.
Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by the operating system. • Change Owner EPOCH Value: Enter Descriptions: Change Owner EPOCH to a random value. Use this option to clear SGX user data. Device Guard • Device Guard Values: Disabled, Enabled Descriptions: This option is used to support Microsoft Device Guard.
Values: Disabled, Enabled Descriptions: Enable this option to lock the boot device priority order. Restart menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • Exit Saving Changes Description: Save the changes and restart the computer. • Exit Discarding Changes Description: Discard the changes and restart the computer. • Load Setup Defaults Description: Restore to the factory default settings.
Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
Chapter 6. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use a disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: https://support.lenovo.com For additional information, see the help system of the program. Troubleshooting If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1).
• Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced. • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem.
The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery).
Follow the appropriate corrective actions for power-on self-test (POST) error messages. 3. Verify that the latest UEFI BIOS for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems” on page 71. Ethernet problems • Problem: My computer cannot connect to the network. Solution: Ensure that: – The cable is installed correctly.
– Ensure that the link partner is set to auto-negotiate. – Ensure that the switch is 802.3ab-compliant (gigabit over copper). Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. • The wireless radio is enabled.
Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window. For more information, see “Customizing the ThinkPad pointing device” on page 26. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again.
– The battery is installed correctly. – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.
4. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps. 5. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 6. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 7. Click the Driver tab. 8. Click Update Driver. 9.
– Ensure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and then click Display settings ➙ Display. Note: If your computer cannot detect the external monitor, click Detect in the Display window. 4. Click the icon for the appropriate monitor (Monitor-2 icon is for the external monitor). 5.
Solution: Ensure that the Microphone Boost function is turned on and set by doing the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Internal Microphone, and click Properties. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For more information about controlling volume, see your Windows online help.
8. Play any sound through a music program. Ensure that sound comes from the headset attached directly to the computer. Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem: The reader often fails to enroll or authenticate your fingerprint.
2. If the connection of the ac power adapter is correct, turn off the computer, and then disconnect the ac power adapter and remove the removable battery. 3. Reinstall the battery and reconnect the ac power adapter, and then turn on the computer. 4. If the power adapter icon still is not displayed in the Windows notification area, have the ac power adapter and your computer serviced. Power problems Print these instructions now and keep them with your computer for reference later.
Sleep and hibernation problems • Problem: The computer enters sleep mode unexpectedly. Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode. • Problem: The computer enters sleep mode immediately after the power-on self-test. Solution: Ensure that: – The battery is charged. – The operating temperature is within the acceptable range.
– When the hard disk drive begins or finishes getting access to data – When you carry the hard disk drive – When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect. • Problem: The hard disk drive does not work. Solution: On the Startup menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled.
Solution: Ensure that the USB port is enabled in the ThinkPad Setup. Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device Manager window, go to Control Panel and ensure that you view Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
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Chapter 7. Recovery information This chapter provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system. To reset your computer, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1.
Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.
Chapter 8. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Customer Replaceable Units Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. ThinkPad computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry. • Prevent others from touching the components. • Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body: – Touch the static-protective package that contains the part to a metal expansion-slot cover for at least two seconds.
Replacing the base cover assembly Before you start, read “Important safety information” on page v and print the following instructions. To replace the base cover assembly, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 92. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Loosen the screws and pry up the latches. Then remove the base cover assembly. 5.
6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information only applies to computer with user-installable modules. Before you start, read “Important safety information” on page v and print the following instructions. Attention: Before you start installing a wireless-WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees 1 . Pivot the card downward 2 . b. Install the screw to secure the wireless-WAN card in place 3 . Then connect the cables to the card 4 . Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the card. 7. Reinstall the base cover assembly.
Replacing the M.2 solid-state drive Before you start, read “Important safety information” on page v and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement. • Before replacing the M.
6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the drive into the slot at an angle of about 20 degrees 1 . Pivot the drive downward 2 . Ensure that the drive is firmly installed in the slot and cannot be moved easily. b. Install the screw to secure the M.2 solid-state drive 3 . 7. Reinstall the base cover assembly. 8. Turn the computer over.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 92. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 93. 5. Detach the connector and then remove the coin-cell battery. 6. Install the new coin-cell battery and attach the connector. 7. Reinstall the base cover assembly. 8. Turn the computer over.
Chapter 9. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at https://pcsupport.lenovo.com/supportphonelist. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
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Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
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Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad X380 Yoga Compliance ID: TP00078C Machine types: 20LH, 20LJ, 20LK, and 20LL The latest compliance information is available at: https://www.lenovo.com/compliance Wireless-related information This topic provides wireless-related information about Lenovo products.
If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer. Locating the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: https://support.lenovo.com TCO certification To obtain the TCO certification information for your computer, go to: https://www.lenovo.
Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B) European Union conformity EU Contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia EMC Directive Statement: This product is in conformity with the protection requirements of EU Council EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
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Appendix C. WEEE and recycling statements of countries and regions This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.
WEEE information for Hungary Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local.
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions. Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
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Taiwan RoHS Appendix D.
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Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: https://support.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
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