T480s User Guide
Note: Before using this information and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • “Important safety information” on page v Lenovo® makes constant improvement on the documentation of your computer, including this User Guide. To get all the latest documents, go to: https://support.lenovo.com Second Edition (March 2018) © Copyright Lenovo 2018.
Contents Important safety information . . . . . . v Read this first. . . . . . . . . . . . . . . Important information about using your computer Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices. . . . . . Plugs and outlets . . . . . . . . . . . . . Power supply statement . . . . . . . . . . External devices . . . . . . . . . . . . . General battery notice . . . . . . . . . . .
Hard disk security . . . . . . . . Setting the security chip . . . . . Using the fingerprint reader . . . . Deleting data from your storage drive Using firewalls . . . . . . . . . Protecting data against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 53 54 56 56 57 Chapter 6. Advanced configuration . . . . . . . . . . . . . . 59 Installing the Windows 10 operating system . Installing device drivers . . . . . . . . . Using the ThinkPad Setup program . . . .
Lenovo product service information for Taiwan . . . . . . . . . . . . . . . . 119 Eurasian compliance mark . . . . . . . . . . 119 Brazil audio notice . . . . . . . . . . . . . . 119 Appendix C. WEEE and recycling statements of countries and regions . . . . . . . . . . . . . . . . . 121 General recycling information . . . . . . . Important WEEE information . . . . . . . . Japan recycling statements . . . . . . . . Recycling information for Brazil. . . . . . .
iv T480s User Guide
Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Notice for non-rechargeable coin-cell battery DANGER Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
1 5 Power button 6 Fingerprint reader (available on some models) 7 NFC label for silver model (available on some models) 8 TrackPoint® buttons 9 Trackpad 10 NFC mark for black model (available on some models) 11 TrackPoint pointing stick 12 Screen (multi-touch screen on some models) Infrared camera (available on some models) The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication.
9 TrackPoint pointing stick 11 Trackpad Your computer is equipped with the Lenovo-unique ThinkPad® pointing device. For more information, see “Using the ThinkPad pointing device” on page 20. 10 NFC mark for black model (available on some models) Near field communication (NFC) is a high-frequency and short-range wireless communication technology. By using NFC, you can establish radio communications between your computer and another NFC-enabled device over a few centimeters or inches.
Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: https://www.lenovo.com/accessories Note: When the battery power is below 10%, the USB-C accessories connected to the USB-C connector might not work correctly. 3 Docking-station connector You can connect the computer to a supported docking station to extend the computer capabilities. For more information, see “Attaching your computer to a docking station” on page 39.
If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone is disabled, and the integrated microphones on the computer is enabled instead. Note: The audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 30. 8 SD-card slot You can insert an SD card into the SD-card slot for data access or storage.
Rear view 1 Nano-SIM-card tray If your computer supports the wireless wide area network (wireless WAN) feature, a nano Subscriber Identification Module (SIM) card might be required to establish wireless WAN connections. Depending on the country or region of delivery, the nano-SIM card might be already installed in the nano-SIM-card tray.
4 Speakers Your computer is equipped with a pair of stereo speakers. Status indicators This topic provides information about locating and identifying the various status indicators on your computer. Note: Depending on the model, your computer might look different from the following illustrations. 1 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. Chapter 1.
2 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 18. 3 Speaker-mute indicator When this indicator is on, the speakers are muted. 4 Microphone-mute indicator When this indicator is on, the microphones are muted. 5 Camera status indicator When this indicator is on, the camera is in use.
The following illustration shows where to find the machine type and model information of your computer. FCC ID and IC Certification information The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration. Note: Depending on the model, your computer might look different from the following illustration.
• For a user-installable wireless WAN module, the actual FCC ID and IC certification number is affixed to the wireless WAN module 1 installed in the computer. To view the FCC ID and IC certification number, you must remove the computer base cover assembly. For instructions, see “Replacing the base cover assembly” on page 97. Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model.
• Date when your computer was manufactured • Version of Windows 10 that is preinstalled Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels. • In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10. • In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro.
Graphics • Intel® UHD graphics or discrete graphics Keyboard • Six-row keyboard (traditional or backlight) • Function keys • ThinkPad pointing device (including the TrackPoint pointing device and trackpad) Connectors and slots • Audio connector • Always On USB 3.1 connector Gen 1 • Ethernet connector • HDMI connector • Nano-SIM-card tray • SD-card slot • Smart-card slot (available on some models) • Two USB-C connectors (one Thunderbolt 3 compatible) • USB 3.
• Thickness: 18.45 mm (0.
An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available. The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: https://support.lenovo.com Hotkey Features Integration This software enables F1–F12 special keys and buttons on your computer.
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
How do I securely dispose of data stored on the internal storage drive? • Study Chapter 5 “Security” on page 51 to find out how you can protect your computer from theft and unauthorized use. • Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 56. How do I attach an external display? • Refer to “Using an external display” on page 34.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
1 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. 2 3 Fn key and function keys You can configure the Fn key and function keys by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3.
• Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status. • Fn+B: This key combination has the same function as the Break key on a conventional external keyboard. • Fn+K: This key combination has the same function as the ScrLK or Scroll Lock key on a conventional external keyboard. • Fn+P: This key combination has the same function as the Pause key on a conventional external keyboard.
Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
Using the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. The trackpad can be divided into two zones: 1 Left-click zone (primary-click zone) 2 Right-click zone (secondary-click zone) To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly.
Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures. The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.
Replacing the cap on the pointing stick The cap 1 on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. Notes: • Ensure that you use a cap with grooves a as shown in the following illustration. • Depending on the model, your keyboard might look different from the illustration in this topic.
Using the battery When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go.
Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes. Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings.
When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off to help conserve power. Cabled Ethernet connections With an Ethernet cable, you can connect your computer to a local network through the Ethernet connector on your computer. The Ethernet connector has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
Using the wireless-WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area by use of multiple antenna sites or satellite systems maintained by wireless service providers.
Using the NFC devices NFC is a high-frequency and short-range wireless communication technology. By using NFC, you can establish the radio communications between your computer and another NFC-enabled device over a few centimeters or inches. If your computer supports the NFC feature, you will see an NFC mark or label around the trackpad area. • For black models, if your computer supports the NFC feature, you will see an NFC mark 1 printed on the trackpad.
Pairing your computer with an NFC card or an NFC-enabled smartphone This section provides instructions on how to pair your computer with an NFC device. For more information about data transfer, see the documentation of the NFC device. Attention: • Before handling the NFC card, touch a metal table or a grounded metal object. Otherwise the card might get damaged by the static electricity from your body.
Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following: • Compliant with High Definition Audio • Playback of MIDI and MP3 files • Recording and playback of PCM and WAV files • Recording from various sound sources, such as a headset attached The following list provides information about supported functions of the audio devices attached to the connectors on your computer or the docking station. • Headset with a 3.5-mm (0.
1 3 Infrared light-emitting diode (LED) The infrared LED emits infrared light. Normally the infrared light is invisible to the naked eyes. 2 Infrared camera lens The infrared camera lens is used for creating the facial image of a user. 4 Camera indicator When the camera indicator is on, the infrared camera is in the recognition mode. To set the infrared camera for face authentication, do the following: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2.
• Secure Digital (SD) card • Secure Digital eXtended-Capacity (SDXC) USH-1 card • Secure Digital High-Capacity (SDHC) USH-1 card Supported smart card type You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card slot on your computer only supports the smart card of the following specifications: • Length: 85.60 mm (3.37 inches) • Width: 53.
Removing an SD card or a smart card Attention: • Stop all the activities involving the card before removing it. Otherwise, data on the card might get damaged or lost. • While transferring data to or from an SD card or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data might get damaged. • Do not remove a card while the computer is in sleep mode or hibernation mode.
Do not connect external displays to the USB-C connector 1 and the HDMI connector 2 at the same time. Otherwise, only the external display connected to the USB-C connector 1 will work by default. To change the priority between the USB-C connector and the HDMI connector, start the ThinkPad Setup program (see “Configuring ThinkPad Setup” on page 61), and then configure the Shared Display Priority in “Config menu” on page 63.
1. Right-click on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings as you want. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. Traveling with your computer This topic provides information to help you work with your computer when you are traveling.
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: https://www.lenovo.
1 System lock: Use the system lock in the following ways: • When the system lock is in the locked position your computer. , the latch is locked, and you cannot attach or detach • When the system lock is in the unlocked position your computer. , the latch is unlocked, and you can attach or detach • When the system lock is in the unlocked position lock slot. , you can remove the system lock from the system- Note: The ThinkPad Basic Docking Station does not ship with a system lock installed.
1 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug. 2 ac power connector: Connect the ac power adapter. DisplayPort® connector: Connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. 3 4 VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor. 5 USB 2.0 connector, 7 USB 3.
3. Remove the connector cap as shown. 4. Ensure that you turn the system lock key to the unlocked position ( 40 T480s User Guide ).
5. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown 1 until you hear a click. Slide the latch in the direction as shown 2 . 6. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked. Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. 7.
Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction to detach your computer from the ThinkPad Basic Docking Station. 1. Turn the system lock key to the unlocked position ( ). 2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 .
ThinkPad Basic Docking Station Up to two external displays connected to the DisplayPort and the VGA connectors can work at the same time. ThinkPad Pro Docking Station Up to two external displays connected to the two DisplayPort connectors can work at the same time. ThinkPad Ultra Docking Station Up to three external displays connected to the docking station can work at the same time. Chapter 3.
44 T480s User Guide
Chapter 4. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Right-click an empty area of the desktop and then click Display settings ➙ Display. 2. Change the item size by following the instructions on the screen.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer.
50 T480s User Guide
Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords This topic provides information about how to use the power-on password, supervisor password, and hard disk password. Passwords introduction You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt.
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key.
Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 53.
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.
Fingerprint reader indicator 1 Off: The fingerprint reader is not ready for tapping. 2 Solid white: The fingerprint reader is ready for tapping. 3 Amber, blinking: The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following: 1. Turn off and then turn on the computer. 2.
If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from the one when you enrolled your fingerprint. • Your finger is wet. • Your finger that you are currently using has not been enrolled before.
For more information about how to use the firewall program, see the help system that comes with the program. Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software. Chapter 5.
58 T480s User Guide
Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer: Installing the Windows 10 operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a Windows 10 operating system. Before you start, print these instructions. Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
Country or region Code Country or region Code Italy IT United States US Japan JP Installing device drivers Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware.
Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS. Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer.
2. Turn on the computer. When the logo screen is displayed, press the F12 key. 3. Select the device that you want the computer to start from. Then press Enter. Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found. Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs.
• CPU Type • CPU Speed • Installed memory • UUID • MAC Address (Internal LAN) • UEFI Secure Boot • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake On LAN feature. If you select AC Only, the Wake On LAN feature is enabled only when the ac power adapter is attached.
Note: Ethernet connection by the USB Ethernet adapter is not supported by this feature. • MAC Address Pass Through Values: Disabled, Enabled Description: Enable or disable the MAC Address Pass Through function when a dock is attached. If you select Enabled, the dock Ethernet will use the same MAC address as the internal Ethernet LAN. If you select Disabled, the dock Ethernet uses its own MAC address.
Display • Boot Display Device Values: ThinkPad LCD, External Display Description: Select the display device that you want to activate at boot time. External Display refers to an external display attached to the USB Type-C connector or HDMI connector on ThinkPad. If multiple displays are attached, the boot screen appears on the first recognized one. • Shared Display Priority Values: HDMI, USB Type-C Description: Select the priority between shared display outputs.
– Balanced: Balance sound, temperature, and performance. – Maximize Performance: Reduce CPU throttling. • CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting. • Power On with AC Attach Values: Disabled, Enabled Description: Enable or disable a feature that turns on the computer when the ac power adapter is attached.
– No Security: Allow Thunderbolt devices to be connected automatically. – User Authorization: Allow Thunderbolt devices to be connected after user authorization. – Secure Connect: Allow Thunderbolt devices to be connected with a saved key that has been approved by the user. – Display Port and USB: Allow only Display outputs devices and USB devices to be connected. Thunderbolt devices are not allowed to be connected.
Security menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Password • Supervisor Password Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup sequence, network-related settings, and system date and time. For more information, see “Passwords introduction” on page 51.
Fingerprint • Predesktop Authentication Values: Disabled, Enabled Descriptions: Enable or disable fingerprint authentication before the operating system is loaded. • Reader Priority Values: External ➙ Internal, Internal Only Descriptions: If your computer has an internal fingerprint reader and an attached external fingerprint reader, use this option to specify the fingerprint reader priority.
Values: Disabled, Enabled Descriptions: When this option is enabled, all users can update the UEFI BIOS. If you disable this option, only the person who knows the supervisor password can update the UEFI BIOS. • Secure RollBack Prevention Values: Disabled, Enabled Descriptions: When this option is disabled, you can flash the UEFI BIOS to earlier version. Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled.
• Bluetooth • USB Port • Memory Card Slot • Smart Card Slot • Integrated Camera • Microphone • Fingerprint Reader • Thunderbolt(TM) 3 • NFC Device Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper is detected. This option is not functional until a supervisor password is set.
Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot Mode will be set to Custom Mode. • Restore Factory Keys Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory defaults.
Description: Compatibility Support Module (CSM) is required for starting the legacy operating system. If you select UEFI only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable. • Boot Mode Values: Quick, Diagnostics Descriptions: Define which screen is displayed during the POST, the logo screen or the text message screen. • Option Key Display Values: Disabled, Enabled Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.
This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program. Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
2. Select Config ➙ Network. The Network submenu is displayed. 3. Select a corresponding option for the Wake on LAN feature. 4. Press F10 to save the settings and exit. Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1. Restart the computer.
76 T480s User Guide
Chapter 7. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use a disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: https://support.lenovo.com For additional information, see the help system of the program. Troubleshooting If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on.
Solution: The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. • Message: 0191: System Security - Invalid remote change requested Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter ThinkPad Setup. • Message: 0199: System Security - Security password retry count exceeded.
The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage. Solution: Press F1 after the error message is displayed to enter ThinkPad Setup. A dialog asks the user for confirmation to clean up the storage.
Error codes Solutions 0283: PCI resource error 1. Remove PCIe devices (the M.2 card, PCIe card, and so on) (service provider only). 2. Replace the system board (service provider only). 0284: TCG-compliant functionality-related error (might be the BIOS code validation failure) Replace the system board (service provider only). 0285: TCG-compliant functionality-related error (might be the TPM initialization failure) Replace the system board (service provider only).
1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Double-click Network adapters to view all network adapters. If an exclamation mark ! is displayed next to the adapter name, you might not be using the correct driver or the driver might have been disabled. 4.
Solution: The WAN card is not supported on this computer. Remove the WAN card. For more information, see “Replacing the wireless-WAN card” on page 99. Note: Some models do not have a wireless-WAN card. Bluetooth problem Note: Check your connection anytime and ensure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.
3. Click the Hardware tab. In the Device Properties section, ensure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. • Problem: All or some keys on the external numeric keypad do not work. Solution: Ensure that the external numeric keypad is correctly connected to the computer. • Problem: The keys on the top row of the numeric keypad might not function the same as the icon printed on each key.
– If you have used partition software, examine the partition on the hard disk drive by using the software, and recover the partition if required. – Use the recovery solutions to restore the system to the factory default state. For more information, see Chapter 8 “Recovery information” on page 93. If the problem persists, have the computer serviced. • Problem: The screen goes blank while the computer is on. Solution: Your screen saver or power management might have been enabled.
Solution: Ensure that you install the operating system and program correctly. If the problem persists, have the computer serviced. • Problem: I try to turn off my computer but the screen stays on and I cannot completely turn off my computer. Solution: Press and hold the power button for four seconds or more to turn off the computer. • Problem: Missing, discolored, or bright dots appear on the screen every time I turn on my computer. Solution: This is an intrinsic characteristic of the TFT technology.
• Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Using an external display” on page 34. • Problem: I am using the Extend desktop function, but I cannot set a higher resolution or higher refresh rate on the secondary display. Solution: Change the resolution and the color depth to lower settings for the primary display. See “Using an external display” on page 34. • Problem: Display switching does not work.
Solution: It is normal for the sliders to change position when certain sound programs are used. The programs are aware of the settings in the Volume Mixer window and are enabled to change the settings themselves. An example is the Windows Media Player program. Usually the program has sliders available to control the sound from within the program. • Problem: The balance slider cannot completely mute one channel.
Solution: The battery might be over-discharged. Connect the ac power adapter to the computer and let it charge. If the battery cannot be fully charged in 24 hours, have the computer serviced. • Problem: The computer shuts down before the battery status icon shows that the battery is empty. Solution: Fully discharge and recharge the battery for two times. If the problem persists, have the computer serviced. • Problem: The operating time for a fully charged battery is short.
Solution: Check the following items: 1. If the battery runs out of power, attach the ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, have the computer serviced. • Problem: The system does not respond, and I cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for four seconds or more. Power button problem Problem: The system does not respond, and I cannot turn off the computer.
• Problem: The computer does not resume from sleep mode, or the system status indicator blinks slowly and the computer does not work. Solution: If the system does not resume from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted. Check the system status indicator. – If the system status indicator blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn.
If the program still does not run properly, contact your place of purchase or a service representative for help. USB problem Problem: A device connected to the USB connector does not work. Solution: Ensure that the USB port is enabled in the ThinkPad Setup. Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct.
Chapter 8. Recovery information This chapter provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system. To reset your computer, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1.
Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.
Chapter 9. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Customer Replaceable Units Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. ThinkPad computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry. • Prevent others from touching the components. • Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body: – Touch the static-protective package that contains the part to a metal expansion-slot cover for at least two seconds.
1. Ensure that the computer is turned off and disconnected from ac power and all cables. 2. Locate the nano-SIM-card tray at the rear side of the computer. 3. Insert a straightened paper clip into the hole in the nano-SIM-card tray 1 . The tray ejects. Then, slide the tray out of the computer. If a nano-SIM card is installed, gently take the nano-SIM card out of the tray 2 . Install a new nano-SIM card into the tray 3 . Insert the tray into the computer 4 . 4.
4. Loosen the screws 1 and then remove the base cover assembly 2 . 5. Install a new base cover assembly in place 1 . Press the left and right sides of the base cover assembly as shown 2 , and then tighten the screws in ascending alphabetical order (a to f) as illustrated 3 .
6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information is only for the computer with user-installable modules. Before you start, read “Important safety information” on page v and print the following instructions. Attention: Do not touch the contact edge of the wireless-WAN card. Otherwise the wireless-WAN card might get damaged. To replace the wireless-WAN card, do the following: 1. Disable the built-in battery.
6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees 1 . Pivot the card downward 2 . b. Install the screw to secure the wireless-WAN card in place 3 . Connect the antenna cables to the card 4 . Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. c.
3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 97. 5. Open the latches on both sides of the memory slot at the same time 1 , and then remove the memory module 2 . 6. Insert the new memory module into the memory slot at an angle of about 20 degrees 1 . Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. 7.
8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the M.2 solid-state drive Before you start, read “Important safety information” on page v and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.
6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the drive into the slot at an angle of about 20 degrees 1 . b. Pivot the M.2 solid-state drive downward 2 . c. Install the screw to secure the M.2 solid-state drive 3 . 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer.
3. Take the tool out of the new keyboard package. Insert the tabs a and b into the slot between the TrackPoint buttons and the trackpad 1 . Slightly pivot the tool downward 2 to release the left and right TrackPoint buttons. Then remove the two TrackPoint buttons 3 . 4. Loosen the screws that secure the keyboard.
5. Insert the tabs c and d into the two dents near the two screw heads as shown. 6. Pivot the tool in the direction as shown to release the keyboard 1 . Push the keyboard in the direction as shown by arrows 2 to release the latches from the keyboard bezel. 7. Pivot the keyboard slightly upward as shown by arrow 1 . Then turn the keyboard over as shown by arrow 2 . Chapter 9.
8. Put the keyboard on the palm rest as shown and detach the connectors. Then remove the keyboard. Installing the keyboard 1. Attach the connectors and turn the keyboard over as shown.
2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame. Chapter 9.
4. Tighten the screws to secure the keyboard. 5. Take the new TrackPoint buttons out of the new keyboard package. Install the TrackPoint buttons as shown. 6. Connect the ac power adapter and all cables to the computer.
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at https://pcsupport.lenovo.com/supportphonelist. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
112 T480s User Guide
Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
114 T480s User Guide
Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad T480s Compliance ID: TP00092A Machine types: 20L7 and 20L8 The latest compliance information is available at: https://www.lenovo.com/compliance Wireless-related information This topic provides wireless-related information about Lenovo products.
If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer. Locating the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: https://support.lenovo.com TCO certification To obtain the TCO certification information for your computer, go to: https://www.lenovo.
Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B) European Union conformity EU Contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia EMC Directive Statement: This product is in conformity with the protection requirements of EU Council EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
120 T480s User Guide
Appendix C. WEEE and recycling statements of countries and regions This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.
WEEE information for Hungary Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local.
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions. Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
126 T480s User Guide
Taiwan RoHS Appendix D.
128 T480s User Guide
Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: https://support.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies. DisplayPort is a trademark of the Video Electronics Standards Association.
134 T480s User Guide
