T470 User Guide
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Second Edition (March 2017) © Copyright Lenovo 2017.
Contents Important safety information . . . . . . v Read this first . . . . . . . . . . . . . . . Important information about using your computer . Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices . . . . . . Plugs and outlets. . . . . . . . . . . . . . Power supply statement . . . . . . . . . . . External devices . . . . . . . . . . . . . . General battery notice . . . . . . . . . .
Chapter 5. Security . . . . . . . . . . Using passwords. . . . . . . . . . . . . Passwords introduction . . . . . . . . Setting, changing, or removing a password Hard disk security . . . . . . . . . . . . Setting the security chip . . . . . . . . . . Using the fingerprint reader. . . . . . . . . Deleting data from your storage drive . . . . . Using firewalls . . . . . . . . . . . . . . Protecting data against viruses . . . . . . . 59 . . . . . . . . . 59 59 60 60 61 62 64 65 65 Chapter 6.
Wireless-radio compliance information . . . Locating wireless regulatory notices . . . . Export classification notice . . . . . . . . . . Electronic emission notices. . . . . . . . . . Federal Communications Commission Declaration of Conformity . . . . . . . . Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . . European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive . . . . . . . German Class B compliance statement . . .
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Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety, Warranty, and Setup Guide that comes with your computer. Customer safety is important.
Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer. Protect the cables from being damaged. Applying strong force to cables may damage or break them.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer.
Notice for removable rechargeable battery DANGER Only recharge the battery strictly according to instructions included in the product documentation. If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. Notice for built-in rechargeable battery DANGER Do not attempt to remove or replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
• Connect to properly wired outlets any equipment that will be attached to this product. • Whenever possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
ThinkPad pointing device 4 TrackPoint pointing stick 7 TrackPoint buttons 8 Trackpad Your computer is equipped with the Lenovo-unique ThinkPad® pointing device. For more information, see “ThinkPad pointing device overview” on page 21. 5 Power button You can press the power button to turn on the computer or put the computer into sleep mode. To turn off the computer, do the following: • For Windows 7: Open the Start menu and click Shut down.
Left-side view 1 Power connector 2 USB 3.0 connector 3 USB-C™ connector (Thunderbolt™ 3 compatible) 4 Fan louvers 5 Smart-card slot (available on some models) 1 Power connector The power connector enables you to connect the computer to ac power. 2 USB 3.0 connector You can use the USB 3.0 connectors to connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
5 Smart-card slot (available on some models) You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). For more information, see “Using an ExpressCard, a media card, or a smart card” on page 34. Right-side view 1 1 Audio connector 2 USB 3.
Note: If the computer is connected to a docking station, use the Ethernet connector on the docking station instead of the one on the computer. 5 Media-card slot You can insert a flash media card into the media-card slot for data access or storage. For more information, see “Using an ExpressCard, a media card, or a smart card” on page 34.
6 Micro-SIM-card slot (available on some models) The micro-SIM-card slot is in the battery compartment. If the computer supports the wireless wide area network (WWAN), a micro Subscriber Identification Module (SIM) card might be required to establish connections. For information about replacing or installing the micro SIM card, see “Replacing the micro SIM card” on page 109. Attention: Do not install a nano-SIM card with a micro-SIM adapter into the micro-SIM-card slot. The adapter might damage the slot.
2 7 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer. • Blinks for three times: The computer is initially connected to power. • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks fast: The computer is entering sleep or hibernation mode. • Blinks slowly: The computer is in sleep mode.
The following illustration shows where to find the label that contains the machine type and model information of your computer. FCC ID and IC Certification number The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration. Note: Depending on the model, your computer might look different from the following illustration.
• For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number. The FCC ID and IC Certification number label is affixed to the wireless WAN module 1 (available on some models) installed in the computer. Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless module for the computer.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro. The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at: https://www.microsoft.com/en-us/howtotell/default.
• Audio connector • Docking-station connector • Ethernet connector • HDMI connector • Media-card slot • Micro-SIM-card slot (inside the battery compartment) (available on some models) • One USB-C connector (Thunderbolt 3 compatible) • Smart-card slot (available on some models) • Three USB 3.
Operating environment Maximum altitude (without pressurization) • 3048 m (10 000 ft) Temperature • At altitudes up to 2438 m (8000 ft) – Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F) • At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be at least 10°C (50°F).
An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available. The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support Access Connections™ (Windows 7) This program is a connectivity assistant for creating and managing location profiles.
Lenovo ID (Windows 10) Lenovo PC Experience This program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo. Such services include online shopping, app download, personalized device support, special promotional offers, Lenovo forums, and so on.
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
• If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. How do I securely dispose of data stored on the internal storage drive? • Study Chapter 5 “Security” on page 59 to find out how you can protect your computer from theft and unauthorized use. • Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 64.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the right edge. Mouse action: Click the action center icon in the Windows notification area. Function: Open the action center to see your notifications and quick actions. Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view.
1 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. 2 3 Fn key and function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard.
• – Windows 7: Open Control Panel. – Windows 10: Open the Settings window. • Enable or disable the built-in Bluetooth features. • Open a keyboard setting page. • Invoke the function defined by yourself. If no function is defined, the following default function works: – For Windows 7: Open the search box. – For Windows 10: Open the Cortana personal assistant. To define or change the function, do the following: – For Windows 7: 1.
ThinkPad pointing device overview The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform various touch gestures, such as rotating and zooming in or out.
To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. • Point Use the pointing stick 1 to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.
To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone 1 to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. • Right-click Press the right-click zone 2 to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.
• Depending on the model, the trackpad on your computer might look different from the illustrations in this topic. Tap Two-finger tap Tap anywhere on the trackpad with one finger to select or open an item. Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.
Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically. Your computer comes with an ac power adapter and a power cord. • ac power adapter: Converts ac power for notebook computer use.
Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. The rate at which you use battery power determines how long you can use the battery of your computer between charges.
Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes. Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings.
2. Click Administrative Tools. 3. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under Power, select Wake the computer to run this task.
Tips on using the wireless-LAN feature To achieve the best connection, use the following guidelines: • Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer. • Open your computer cover to an angle of slightly more than 90 degrees. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area.
• Remotely controlling and communicating with devices such as mobile phones Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following: Note: It is not recommended to use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option. The data transmission speed can be delayed and the performance of the wireless feature can be degraded. 1. Ensure that the Bluetooth feature is enabled.
1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Network & Internet ➙ Airplane mode. 2. Turn off the Airplane mode. 3. Turn on the NFC function. Pairing your computer with an NFC card Before you start, ensure that the card is in NFC Data Exchange Format (NDEF); otherwise the card cannot be detected. Then do the following: 1. Position the card 40 mm (1.
Using the Airplane mode The Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode, do the following: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3. Slide the control for Airplane mode to turn it on or off. Using the NVIDIA Optimus Graphics feature Some ThinkPad notebook computers support NVIDIA Optimus Graphics.
To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 12. • For Windows 10: Open the Start menu and click Camera. When the camera starts, the camera status indicator nearby turns green, indicating that the camera is in use. You also can use the conventional camera with other programs that provide features such as photographing, video capturing, and video conferencing.
4 Camera indicator When the camera indicator is on, the infrared camera is in the recognition mode. To set the infrared camera for face authentication, do the following: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2. Follow the instructions on the screen to create a Personal Identification Number (PIN). 3. Click the Set up button under Face Recognition and choose Get Started. 4. Enter the PIN you have set earlier. The camera preview starts. 5.
Supported smart card type You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card reader on your computer only supports the smart card of the following specifications: • Length: 85.60 mm (3.37 inches) • Width: 53.98 mm (2.13 inches) • Thickness: 0.76 mm (0.03 inches) Attention: Smart cards with slits are not supported.
• Before removing a card, stop the card first. Otherwise, data on the card might get corrupted or lost. • While transferring data to or from an ExpressCard, a media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data might get damaged. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.
Do one of the following: – Open the Start menu, and then click Settings ➙ Devices ➙ Connected devices ➙ Add a device. in the Windows notification area. Click Connect. Select the wireless – Click the action center icon display and follow the instructions on the screen. For more information, see the Windows help information system. Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both.
Travel tips on airplanes If you carry your computer onto an airplane, observe the following tips: • Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get caught when the person in front of you leans back. • When taking off, remember to turn off your computer or put it into hibernation mode.
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: http://www.lenovo.
1 Always On USB 2.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. 2 USB 2.0 connectors 3 USB 3.0 connector Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4 Ethernet connector: Connect the docking station to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connector on the docking station.
3 Docking status indicator: This indicator turns on when the computer is attached to the docking station properly. 4 Eject button: Press the eject button to eject the computer from the docking station. 5 Adjuster: Use the adjuster as a guide to align the computer with the docking station. 6 Docking station connector: Connect the docking station to the computer. 7 System lock: Use the system lock to lock or unlock the eject button.
To connect a DVI monitor, do the following: 1. Turn off the computer. 2. Connect the DVI monitor to the DVI connector. Then connect the monitor to an electrical outlet. 3. Turn on the DVI monitor and then the computer. 8 VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor. 9 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug.
1 Always On USB 2.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. 2 USB 2.0 connectors 3 USB 3.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4 Ethernet connector: Connect the docking station to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connector on the docking station.
Attaching a docking station to your computer Attention: When the computer is attached to a docking station, do not pick up the assembly by taking hold of the computer only. Always hold the whole assembly. Otherwise the docking station might drop down. To attach the docking station to your computer, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer.
To detach the docking station from your computer, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer and the docking station. 2. Turn the system lock key to the unlocked position (horizontal). 3. Press the eject button to eject the computer 1 , and then grasp both sides of the computer to remove it 2.
– ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.
ThinkPad WiGig Dock overview 1 Status indicator: The indicator in the ThinkPad logo shows the status of the dock. The indicator is solid on when the dock is on (in normal mode). 1 2 5 USB 3.0 connector USB 2.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 3 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug. 4 Power/Connection button: Turn on or turn off the dock.
10 HDMI connector: Connect a compatible digital audio device or video monitor, such as a DVD player or an HDTV. 11 DisplayPort connector: Connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. 12 1 Ethernet connector: Connect the dock to an Ethernet LAN. Emergency-reset hole If your dock stops responding, hold down the power button for several seconds to turn off the dock.
1. Connect the power cord to the ac power adapter. 2. Connect the ac power adapter to the power connector of the dock. 3. Connect the power cord to an electrical outlet. 4. Turn on the dock by pressing the power button. 5. If an external display is available, connect the external display to the appropriate connector (HDMI or DisplayPort connector) on the dock. The external display shows some wireless pairing instructions when you connect your computer to the dock. Chapter 3.
6. Position your computer close to the dock, within 120 cm (47.2 inches). To get the best performance, ensure that: • The dock is placed within a 60 cm (23.6 inches) distance and a 120-degree sector region relatively to the rear of the computer display. • No objects are between the dock and the computer. Note: Ensure that the WiGig dock and your computer are placed in the recommended position.
1. Do the following: • For Windows 7: Click the Start button to open the Start menu, and then click All programs ➙ Intel ➙ Intel Wireless Dock Manager to start the Wireless Dock Manager program. • For Windows 10: Click the action center icon Connect to open the device list. in the Windows notification area. Then click 2. Locate the ThinkPad WiGig Dock and click Disconnect. 3. Hold down the power button on the dock for several seconds until the dock is turned off.
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Chapter 4. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
• On-Screen Keyboard If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Appearance and Personalization ➙ Display. 3. Change the item size by following the instructions on the screen. 4. Click Apply.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer.
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Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.
The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
• Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 61.
4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit. Notes: • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.
Fingerprint reader indicator • 1 Off: The fingerprint reader is not ready for tapping. • 2 Solid green: The fingerprint reader is ready for tapping. • 3 Amber, blinking: The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following: 1. Turn off and then turn on the computer. 2.
• Using or touching the reader with a dirty finger If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: • The surface of the reader is dirty or stained. • The surface of the reader is wet. • The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured.
cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.
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Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer: Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system. Installing the Windows 7 operating system Before you start, print these instructions.
Notes: • If you start the installation DVD image from an external USB device or if your computer has an NVM Express drive installed, do additional configurations before you start. For more information, go to http://www.lenovo.com/support/installwin7viausb3. • If an NVM Express drive is installed, additional drivers also are required. For more information, go to https://support.microsoft.com/en-us/kb/2990941. 9. Restore the folder at C:\SWTOOLS that you backed up. 10. Install the device drivers.
8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Accessing Lenovo programs” on page 12. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly.
Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates.
5. When you complete the configuration, press F10 to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. You can press F9 to restore to the default settings. Changing the startup sequence In some cases, you might have to change the startup sequence so that the computer starts from a desired device when powered on. Read this topic to learn how to change the computer startup sequence.
• Config menu • Date/Time menu • Security menu • Startup menu • Restart menu Note: Depending on the model and operating system, the menu items and the default value might change without notice. Main menu When you enter the ThinkPad Setup program, you first see the Main menu as follows: Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary.
Notes: – The magic packet type Wake on LAN requires that the ac power is attached. – The Wake on LAN feature does not work when the hard disk password is set. • Wake On WLAN Values: Disabled, Enabled Description: The network administrator can turn on a computer from a management console by using the Wake on WLAN feature. • Ethernet LAN Option ROM Values: Disabled, Enabled Description: The Ethernet LAN Option ROM enables the startup from an integrated network device.
• Always On USB Values: Disabled, Enabled Description: Select Enabled to charge devices through the Always On USB connectors even when the computer is turned off, in sleep mode, or in hibernation mode. • Charge in Battery Mode Values: Disabled, Enabled Description: It is supported only when Always On USB is Enabled. Select Enabled to charge devices through the Always On USB connectors even when the system is in hibernation mode, or is power-off and in battery operation.
Description: Select the priority between shared display outputs. HDMI and Dock displays share a single display output. This option chooses which one is prioritized. • Total Graphics Memory Values: 256 MB, 512 MB Description: Allocate the total memory which Intel internal graphics shares. Note: If you select 512 MB, the maximum usable memory might be reduced on the 32-bit operating system.
• Disable Built-in Battery Values: Yes, No Description: Temporary disable battery for servicing the system. After selecting this item, the system will be automatically powered off, then ready to be serviced. Note: the battery will be automatically enabled when the AC adapter is reconnected. Beep and Alarm • Password Beep Values: Disabled, Enabled Description: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or supervisor password.
Intel AMT • Intel (R) AMT Control Values: Disabled, Enabled, Permanently Disabled Description: This option enables or disables Intel (R) Active Management Technology (AMT) function. If you select Permanently Disabled, you can never enable it again. Be cautious when you make the selection. • USB Key Provisioning Values: Disabled, Enabled, Permanently Disabled Description: This option enables or disables USB key provisioning.
Descriptions: When this option is enabled, a password prompt is displayed when the computer is turned on by an unattended event such as a Wake on LAN attempt. To prevent unauthorized access, set the user authentication on the operating system. • Password at Restart Values: Disabled, Enabled Descriptions: When this option is enabled, a password prompt is displayed when you restart the computer. To prevent unauthorized access, set the user authentication on the operating system.
Descriptions: Enable this option to use password authentication when fingerprints are not available. This item is displayed if Security Mode is set to High. • Reset Fingerprint Data Value: Enter Descriptions: Use this option to erase all fingerprint data stored in the fingerprint reader and reset the settings to the factory default state. As a result, any power-on security features previously enabled will not work until they are re-enabled in the fingerprint software.
• Physical Presence for Clear Values: Disabled, Enabled Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security chip. UEFI BIOS Update Option • Flash BIOS Updating by End-Users Values: Disabled, Enabled Descriptions: When this option is enabled, all users can update the UEFI BIOS. If you disable this option, the supervisor password will be required to update the UEFI BIOS.
• Integrated camera • Microphone • Fingerprint reader • Thunderbolt(TM) 3 • NFC device • WiGig Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper is detected. This option is not functional until a supervisor password is set.
Descriptions: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates. Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by the SGX application for UEFI boot OS. • Change Owner EPOCH Value: Enter Descriptions: Change Owner EPOCH to a random value.
Descriptions: If you enable this option, you can open the Boot Menu window by continuously pressing F12 when the computer is powered on. • Boot Order Lock Values: Disabled, Enabled Descriptions: Enable this option to lock the boot device priority order. Restart menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • Exit Saving Changes Descriptions: Save the changes and restart the computer.
Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer. Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance.
Chapter 7. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use a disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
Notes: • If you are using another Windows operating system rather than the Windows 7, you can find the latest information about diagnostics for your computer at: http://www.lenovo.com/diagnose • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative. Lenovo Solution Center enables you to troubleshoot and resolve computer problems.
Solution: Do the following: 1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. 2.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1).
Solution: Machine Type and Serial Number are invalid. Have the computer serviced. • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the computer serviced.
Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole. Wait for one minute. Then reconnect all power resources. 2. Replace the system board (service provider only). 0002: Internal bus error Replace the system board (service provider only).
Solution: Ensure that: – The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 m (328 ft). If the cable is connected and the distance is within the acceptable limits but the problem persists, try a different cable. – You are using the correct device driver. To install the correct driver, do the following: 1.
• The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. • The wireless radio is enabled. Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information.
– When the temperature changes • Problem: The TrackPoint pointing device or trackpad does not work. Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window. For more information, see “Customizing the ThinkPad pointing device” on page 24. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3.
– The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.
4. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps. 5. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 6. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 7. Click the Driver tab. 8. Click Update Driver. 9.
Solution: Ensure that: – The monitor information is correct and the appropriate monitor type is selected. If necessary, update the monitor driver. – Ensure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and do the following: – For Windows 7: Click Screen resolution.
2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. Double-click Sound, video and game controllers. 5. Ensure that the device following Sound, video and game controllers is enabled and configured correctly. • Problem: Recordings made by using the microphone input are not loud enough. Solution: Ensure that the Microphone Boost function is turned on and set by doing the following: 1.
4. Ensure that the computer is in MULTI-STREAM mode in the Device advanced settings window. 5. In the Volume Mixer window, select the device you want, for example, speakers. 6. Play any sound through a music program (for example, Windows Media Player). Ensure that sound comes from the speakers now. 7. Then, if you would like to switch to a headphone, close the music program. 8. Go to the Volume Mixer window. Then select another device (for example, the headphone). 9.
ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area. The ac power indicator also does not light up. Solution: Do the following: 1. Ensure that the connection of the ac power adapter is correct. For instructions on how to connect the ac power adapter, see “Using the ac power adapter” on page 25. 2.
Boot problems Print these instructions now and keep them with your computer for reference later. • Problem: I receive an error message before the operating system loads. Solution: Follow the appropriate corrective actions for power-on self-test (POST) error messages. • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – http://www.lenovo.
Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The battery discharges slightly while the computer is in hibernation mode. Solution: If the wakeup function is enabled, the computer consumes a small amount of power.
If an error message is displayed while you are using the program, see the manuals or help system supplied with the program. If the program still does not run properly, contact your place of purchase or a service representative for help. USB problem Problem: A device connected to the USB connector does not work. Solution: Ensure that the USB port is enabled in the ThinkPad Setup. Open the Device Manager window.
Chapter 8. Recovery information This chapter provides information about recovery solutions. There are various methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system. Recovery information for the Windows 7 operating system This topic introduces the Lenovo recovery solutions on the Windows 7 operating system.
2. Turn on the computer and repeatedly press F12 until the Boot Menu window opens. 3. In the Boot Menu window, select the optical drive (internal or external) as the first boot device. Then, insert the discs into the optical drive and press Enter. The recovery process starts. 4. Follow the instructions on the screen to complete the operation. • If you have created the recovery media with a USB storage device, do the following: 1. Attach the USB storage device to one of the USB connectors on your computer.
http://www.lenovo.com/support Recovery information for the Windows 10 operating system This topic provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.
It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
Chapter 9. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a Customer Replaceable Unit (CRU), do not open the static-protective package until the instructions direct you to install the part.
4. Select Disable built-in battery and press Enter. 5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the removable battery Before you start, read “Important safety information” on page v and print the following instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder.
4. Slide the latches 1 to the unlocked position and hold them there, and then remove the battery 2 . 5. Insert a new battery until it clicks into place. Ensure that the latches are in the locked positions. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the micro SIM card Before you start, read “Important safety information” on page v and print the following instructions.
4. Gently push the micro SIM card to eject it 1 , and then slide it out of the slot 2 . 5. Note the orientation of the new micro SIM card and then insert it into the slot completely until it clicks into position. Attention: Do not install a nano-SIM card with a micro-SIM adapter into the micro-SIM-card slot. The adapter might damage the slot. 6. Reinstall the removable battery. 7. Turn the computer over. Connect the ac power adapter and all cables to the computer.
Notes: • Depending on the model, your computer might look slightly different from the illustrations in this topic. • There might be a risk of short circuits if you remove the base cover assembly in the following situations: – When your computer has the removable battery installed – When your computer is connected to ac power Besides, the computer will not start after you reinstall the base cover assembly. To start the computer, disconnect the ac power adapter and then reconnect it to the computer.
6. Remove the base cover assembly in the numeric order as shown. 7. Install the new base cover assembly in place 1 . Ensure that the latches of the base cover assembly are secured under the base cover assembly. Then tighten the screws to secure the base cover assembly 2 . 8. Reinstall the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables to the computer.
Attention: • Before you start the replacement, touch a grounded metal object. This action reduces any static electricity from your body. Static electricity might damage the memory module. • Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. To replace a memory module, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 107. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3.
7. To install a new memory module, do the following: a. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module into the slot at an angle of about 20 degrees 1 . b. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the slot and cannot be moved easily. c. Close the film to protect the new memory module 3 . 8. Reinstall the base cover assembly and the removable battery. 9.
2.5-inch storage drive To remove the 2.5-inch storage drive, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 107. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 108. 5. Remove the base cover assembly. See “Replacing the base cover assembly” on page 110. 6.
8. Disconnect the cable from the 2.5-inch storage drive. 9. Detach the bracket from the 2.5-inch storage drive. To install the new 2.5-inch storage drive, do the following: 1. Attach the bracket to the new 2.5-inch storage drive. 2. Connect the cable to the new 2.5-inch storage drive.
3. Insert the new storage drive 1 and then pivot it downward 2 . Ensure that the new storage drive is seated in place and the tape does not cover the speaker. 4. Connect the cable to the system board. 5. Reinstall the base cover assembly and the removable battery. 6. Turn the computer over. Connect the ac power adapter and all cables. M.2 solid-state drive To remove the M.2 solid-state drive, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 107. 2.
6. Disconnect the cable from the system board. 7. Pull the tape to remove the M.2 solid-state-drive converter and its bracket. 8. If you also want to replace the M.2 solid-state-drive cable, disconnect the cable from the M.2 solid-state-drive converter.
9. Remove the two screws that secure the M.2 solid-state-drive adapter 1 , and then remove the adapter 2 . 10. Remove the screw that secures the M.2 solid-state drive. The M.2 solid-state drive is released from the secured position and pivots upward. 11. Gently pull the M.2 solid-state drive out of the slot. To install the new M.2 solid-state drive, do the following: Chapter 9.
1. Align the notch in the new M.2 solid-state drive with the slot key in the M.2 slot. Insert the solid-state drive into the M.2 slot until it is secured tightly 1 and then pivot it downward 2 . 2. Install the screw to secure the M.2 solid-state drive. 3. Install the M.2 solid-state-drive adapter and then install the two screws to secure the M.2 solid-state-drive adapter.
4. If the M.2 solid-state-drive cable has been disconnected, connect the cable to the M.2 solid-state-drive converter. 5. Insert the converter 1 and then pivot it downward 2 . Ensure that the converter is seated in place and the tape does not cover the speaker. 6. Connect the cable to the system board. 7. Reinstall the base cover assembly and the removable battery. 8. Turn the computer over. Connect the ac power adapter and all cables. Chapter 9.
Replacing a wireless-WAN card The following information is only applies to computer models with user-installable modules. Before you start, read “Important safety information” on page v and print the following instructions. DANGER During electrical storms, do not perform any replacement and do not connect or disconnect the telephone cable from the telephone outlet on the wall. Attention: Before you start installing a wireless-WAN card, touch a metal table or a grounded metal object.
7. To install a new wireless-WAN card, do the following: a. Align the notched edge of the new wireless-WAN card with the slot key in the slot. Then carefully insert the card into the slot 1 . Pivot the new wireless-WAN card downward 2 . b. Install the screw to secure the card in place 3 . Connect the antenna cables to the new wireless-WAN card 4 . Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 8.
6. To remove the M.2 solid-state drive, do the following: a. Open the film to access the M.2 solid-state drive 1 . b. Remove the screw that secures the M.2 solid-state drive 2 . The M.2 solid-state drive is released from the secured position and pivots upward. c. Carefully remove the M.2 solid-state drive out of the slot 3 .
7. To install a new M.2 solid-state drive, do the following: a. Align the notched edge of the new M.2 solid-state drive with the slot key in the slot. Then carefully insert the M.2 solid-state drive into the slot 1 . b. Pivot the new M.2 solid-state drive downward 2 . c. Install the screw to secure the M.2 solid-state drive in place 3 . 8. Reinstall the base cover assembly and the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables to the computer.
5. Loosen the two screws that secure the keyboard. 6. Turn the computer over and open the display. Push hard in the direction as shown to release the latches from the keyboard bezel.
7. Pivot the keyboard slightly upward as shown by arrow 1 . Then turn over the keyboard as shown by arrow 2 . 8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: Chapter 9.
1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel.
3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame. 4. Close the computer display and turn the computer over. Tighten the screws to secure the keyboard. 5. Reinstall the removable battery. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, read “Important safety information” on page v and print the following instructions. Chapter 9.
DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Do not drop, crush, puncture the battery, or make it subject to strong forces.
7. Install the new coin-cell battery 1 and attach the connector 2 . 8. Reinstall the base cover assembly and the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables to the computer. Attention: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 77. Chapter 9.
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Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
• Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer. If possible, be near your computer when you make your call.
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Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
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Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad T470 Compliance ID: TP00088A Machine types: 20HD, 20HE, 20JM, and 20JN The latest compliance information is available at: http://www.lenovo.com/compliance Wireless-related information This topic provides wireless-related information about Lenovo products.
• Generic Access Profile (GAP) • Generic A/V Distribution Profile (GAVDP) • Hardcopy Cable Replacement Profile (HCRP) • Headset Profile (HSP) • Hands-Free Profile (HFP) • Human Interface Device Profile (HID) • Message Access Profile (MAP) • Object Exchange Protocol (OBEX) • Object Push Profile (OPP) • Personal Area Networking Profile (PAN) • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GAT
The following illustration shows where the antennas are located in your computer.
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to ThinkPad T470, machine types: 20HD, 20HE, 20JM, and 20JN.
Models with a radio device: This product is in conformity with all the requirements and essential norms that apply to EU Council R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to radio equipment. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.
Appendix C. WEEE and recycling statements This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive The latest environmental information about Lenovo products is available at: http://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
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Taiwan RoHS Appendix D.
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Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
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