V50t Gen 2 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Generic Safety and Compliance Notices • Setup Guide First Edition (May 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo computer . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . Rear . . . . . . . . . Features and specifications USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 4 5 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 7 Access networks . . . . . . . . . . . Connect to the wired Ethernet . . . . Connect to Wi-Fi networks (for selected models) . . . .
Optical drive . . . . . Drive bay assembly . . Hard disk drive . . . . Memory module . . . . Coin-cell battery . . . . PCI Express card . . . M.2 solid-state drive . . Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 40 41 42 44 45 46 47 Chapter 8. Help and support . . . . . 49 Self-help resources . . . . . . . . . . . . . Call Lenovo . . . . . . . . . . . . . . . .
Discover your Lenovo computer Thank you for choosing a Lenovo® computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1. Meet your computer Front 1. Optical drive eject button* 2. Optical drive activity indicator* 3. Internal speaker* 4. Power button 5. Storage drive activity indicator 6. Microphone connector 7. SD-card slot* 8. Headset connector 9. USB 3.2 connectors Gen 1 10. USB 3.2 connectors Gen 2 * for selected models Power indicator Show the system status of your computer. • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode.
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Rear 1. Audio line-out connector 2. HDMITM out connector 3. DisplayPortTM out connector 4. VGA-out connector 5. Serial connector 6. Ethernet connector 7. USB 2.0 connectors 8. USB 2.0 connector (with smart power-on feature) 9. Power cord connector 10. Smart cable clip slots* 11. PS/2 mouse connector* 12. PS/2 keyboard connector* 13. Serial connector* 14. PCI Express card area 15. Padlock loop* 16.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com. • Width: 145.0 mm (5.7 inches) Dimensions • Height: 340.0 mm (13.3 inches) • Depth: 278.0 mm (10.9 inches) Weight (without packaging) Maximum configuration as shipped: 5.9 kg (13 lb) 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
• Card reader* • Memory slots Expansion • M.2 solid-state drive slot • Optical drive* • PCI Express slots • Storage drive bay • Bluetooth* Network features • Ethernet LAN • Wireless LAN* * for selected models USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 2.0 connector • USB 3.
Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 5 3.2 Gen 2 / 3.1 Gen 2 10 3.
Chapter 2. Get started with your computer Access networks This section helps you access networks through connecting to a wired or wireless network. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed.
To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip. 2. Install the clip as shown.
Chapter 3. Explore your computer The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings. • Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
1. Click the action center icon in the Windows notification area, and enable the Bluetooth feature. 2. Right-click the Bluetooth icon. 3. Select Go To Settings ➙ Add Bluetooth or other device ➙ Bluetooth. 4. Select a Bluetooth device, and then follow the on-screen instructions. Use the optical drive (for selected models) If your computer has an optical drive, read the following information. Know the type of your optical drive 1. Right-click the Start button to open the Start context menu. 2.
Use a media card (for selected models) If your computer has a SD-card slot, read the following information. Install a media card 1. Locate the SD-card slot. 2. Ensure that the metal contacts on the card are facing the ones in the SD-card slot. Insert the card firmly into the SD-card slot until it is secured in place. Remove a media card Attention: Before removing a media card, eject the card from the Windows operating system first. Otherwise, data on the card might get corrupted or lost. 1.
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Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.
Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock. Log in to your computer securely This section provides secure ways to log in to your computer with a password or your face. UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer.
Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive. Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another.
Antivirus programs The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses.
2. Select Security ➙ Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system: 1. Properly install or close the computer cover. 2. Enter the BIOS menu, save and then exit.
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Chapter 5. UEFI BIOS This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS. What is UEFI BIOS Note: The operating system settings might override any similar settings in UEFI BIOS. UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs. Your computer comes with a setup program with which you can change UEFI BIOS settings.
Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ System Time & Date and press Enter. 3. Set the system date and time as desired. 4. Press F10 or Fn+F10 to save the changes and exit. Change the boot priority order If the computer does not boot from a device as expected, you can change the boot priority order permanently or select a temporary boot device. Change the boot priority order permanently 1.
To enable or disable the configuration change detection feature: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Configuration Change Detection and press Enter. 3. Enable or disable the feature as desired. 4. Press F10 or Fn+F10 to save the changes and exit. To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error message, enter the BIOS menu, save and then exit.
• If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: • Press the power button. • Enable the Wake Up on Alarm feature to make the computer wake up at a set time. To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function. 1. Go to Control Panel and view by large icons or small icons. 2.
Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models). Download and install the latest UEFI BIOS update package by one of the following methods: • From the Vantage app: Open the Vantage app to check the available update packages.
8. Move the jumper back to the standard position. 9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets. 10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 19.
Chapter 6. Troubleshooting, diagnostics, and recovery This chapter provides solutions to resolve computer problems. Use the basic procedure as a starting point for resolving computer problems. Basic procedure for resolving computer problems Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. 1. Check that: a. The cables for all connected devices are connected correctly and securely. b. All components have been reassembled correctly. c.
Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. The computer does not start up when you press the power button. • If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on. • The power indicator on the front of the computer is on. • The computer voltage matches the voltage available at the electrical outlet for your country or region.
Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet. • If your external speakers have a volume control, ensure that the volume is not set too low. • Click the volume icon in the Windows notification area on the taskbar. Check the speaker and volume settings.
Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2. Click Network and Sharing Center ➙ Change adapter settings. The computer cannot connect to an Ethernet LAN. 3. Right-click the Ethernet LAN adapter icon and click Enable. • Update or reinstall the Ethernet LAN driver.
Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device. The Bluetooth feature does not work. 4. Expand Network adapters to display all network devices.
Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the storage drives. 3. Click Windows System ➙ File Explorer ➙ This PC. 4. Right-click your C drive and then click Properties. 5. Click the Tools tab. 6. Click Optimize.
Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from the BIOS menu. – If the computer is installed with SATA storage drives, ensure that the SATA storage drive enablement module (one to five storage drives) is installed.
Problem Solution The playback is slow or choppy. • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is less than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. • Ensure that the disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the DVD or CD is inserted into an appropriate optical drive.
Software problems Problem Solution 1. Check whether the problem is caused by a program. a. Ensure that the software is compatible with the computer. Refer to the information supplied with the software for more information. b. Verify that other software works correctly on the computer. Some programs do not work as expected. c. Verify that the software you are using works on another computer. 2.
Restore your files from a backup Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool. 1. Go to Control Panel and view by large icons or small icons. 2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions. Reset your computer In the resetting process, you can choose to keep your files or remove them when you reinstall the operating system.
6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive. Use the recovery USB drive If your computer cannot be started, go to Chapter 8 “Help and support” on page 49 first to try to solve the problem by yourself. If the problem persists, use the recovery USB drive to recover your computer. 1. Ensure that your computer is connected to ac power. 2. Connect the recovery USB drive to the computer. 3. Turn on or restart the computer.
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Chapter 7. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3. Unlock any locking device that secures the computer cover.
Replacing steps Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. 3. Disconnect the signal cable and the power cable from the optical drive. Chapter 7.
Removal steps Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38.
Removal steps Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38.
3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. Replacement steps Chapter 7.
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer. The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever.
Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. PCI Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40.
M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: • To replace the Intel Optane memory, go to https://support.lenovo.com/docs/tg_ssd. • The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: – Replace the M.2 solid-state drive only for upgrade or repair. The M.
Removal steps Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
2. Remove the front bezel. See “Front bezel” on page 38. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. 4. Disconnect the power supply assembly cables from the system board.
Chapter 8. Help and support Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use the Vantage app to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. • Secure you computer from outside threats. • Diagnose hardware problems. Type Vantage in the search box. • Check the computer warranty status. • Access User Guide and helpful articles.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
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Appendix A. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click an empty area of the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix B. Compliance information Note: For more compliance information, refer to Generic Safety and Compliance Notices at https:// pcsupport.lenovo.com. Certification-related information Product name: Lenovo V50t Gen 2 Machine types: 11QB, 11QC, 11QD and 11QE The latest compliance information is available at: https://www.lenovo.
Operating environment Maximum altitude (without pressurization) • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) • Storage: From -15.
Appendix C. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
