User Guide ThinkPad 11e and ThinkPad Yoga 11e
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 141 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Second Edition (May 2014) © Copyright Lenovo 2014.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . Conditions that require immediate action Service and upgrades . . . . . . . . Power cords and power adapters . . . Extension cords and related devices . . Plugs and outlets . . . . . . . . . . Power supply statement . . . . . . . External devices . . . . . . . . . . General battery notice . . . . . . . . Lithium coin-cell battery notice . . . . Notice for built-in rechargeable batteries.
Protecting data against viruses . . . . . . . . 57 Chapter 5. Advanced configuration . . 59 Installing a new operating system . . . . . . Installing the Windows 7 operating system . Installing the Windows 8.1 operating system Installing device drivers . . . . . . . . . . Using the ThinkPad Setup program . . . . . Main menu . . . . . . . . . . . . . Config menu. . . . . . . . . . . . . Date/Time menu . . . . . . . . . . . Security menu . . . . . . . . . . . . Startup menu . . . . . . . . . . . .
Lenovo product service Taiwan . . . . . . . Eurasian compliance mark . Brazil regulatory notice . . Mexico regulatory notice . . information . . . . . . . . . . . . . . . . . . . . for . . . . . . . . . . . . . . . . Appendix B. WEEE and recycling information . . . . . . . . . . . . . Important WEEE information . . . . . . . . . Recycling information for China . . . . . . . . Recycling information for Japan . . . . . . . . Battery recycling information for Brazil . . . . .
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Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive or solid-state drive, do one of the following: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
External devices CAUTION: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. General battery notice DANGER Personal computers manufactured by Lenovo contain a coin-cell battery to provide power to the system clock.
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable or lithium coin-cell batteries. Contact Lenovo Support for factory replacement.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Using headphones or earphones CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
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Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, and preinstalled programs.
2 Camera-in-use indicator When the camera is started, the camera-in-use indicator turns on in green. 3 Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 39. 4 Speakers Your computer is equipped with a pair of stereo speakers. 5 System-status indicator The illuminated dot in the ThinkPad® logo on the palm rest functions as a system-status indicator. For more information, see “Status indicators” on page 7.
1 Proximity sensor The proximity sensor is designed to work when your computer is in tablet mode. If the proximity sensor detects your hands nearby, the Active Protection System™ program will be disabled automatically. After your hands leave the detecting area of the proximity sensor , the Active Protection System will be re-enabled. 2 Microphone The microphone captures sound and voice when used with a program capable of handling audio.
1 Power button 2 Volume-control buttons 3 USB 3.0 connector 4 HDMI™ connector 5 Security-lock slot 1 Power button Use the power button to turn on the computer. To turn off the computer, use the Start menu shutdown option on the Microsoft® Windows® 7 operating system. For the Microsoft Windows 8.1 operating system, move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Shut down.
4 HDMI connector Your computer has a High-Definition Multimedia Interface (HDMI) connector. This connector can connect a compatible digital audio device or video monitor, such as a high-definition television (HDTV). You also can connect your computer to a compatible video graphics array (VGA) video device, such as a VGA monitor, by using an HDMI-to-VGA monitor cable.
DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. The Ethernet connector has two indicators that show the status of the network connection. When the left indicator is solid green, it indicates that the computer connects to a LAN and a session with the network is available. When the right indicator blinks in yellow, it indicates that data is being transmitted.
Rear view 1 Fan louvers The fan louvers and internal fan enable air to circulate in the computer, which in turn ensures proper cooling, especially the cooling of the microprocessor. Notes: • To ensure proper airflow, do not place any obstacles in front of the fan louvers. • The fan louvers of your computer might get too hot when the computer is running heavy tasks. When you are using or carrying the computer, take care to avoid direct contact to the fan louvers.
1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 19. 2 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. 3 Microphone-mute indicator When the microphone-mute indicator is on, the microphone is muted. 4 Camera-in-use indicator When the camera is started, the camera-in-use indicator turns on in green.
• Blinks fast: The computer is entering hibernation mode. • Blinks slowly: The computer is in sleep mode. • Blinks for three times: The computer is initially connected to power. • Off: The computer is off or in hibernation mode. 7 Wireless-status indicator The wireless-status indicator is located on the outer lid of the computer and it helps you identify the wireless status of your computer. • Solid green: The wireless features of the computer are on. • Off: The wireless features of the computer are off.
FCC ID and IC Certification number information The FCC ID and IC Certification number for the installed wireless communication cards are not shown on the enclosure of your computer. However, Lenovo provides information on the back cover assembly of your computer as shown to instruct you how to locate the FCC ID and IC Certification number inside your computer. The FCC ID and IC Certification number labels are affixed on the wireless LAN card 1 installed in your computer.
The following illustration shows the location of the Genuine Microsoft label on the back cover of the computer. Features This topic provides general information about the computer features for various models. Depending on your specific model, some features might vary or unavailable. Microprocessor To view the microprocessor information of your computer, do the following: • For Windows 7: Click Start, right-click Computer, and then click Properties. • For Windows 8.
Display • Size: 11.6 inches (294.64 mm) • Resolution: – LCD: Up to 1366x768 – External monitor: Up to 1920x1080 (HDMI) • Color display with the thin-film transistor (TFT) technology • Brightness control • Integrated camera Power source (ac power adapter) • Sine-wave input at 50–60 Hz • Input rating of the ac power adapter: 100–240 V ac, 50–60 Hz Keyboard • 6-row keyboard • Fn key • Touch pad Interface • One audio connector • One HDMI connector • One USB 3.
Dimensions • Width: 300 mm (11.81 inches) • Depth: 216 mm (8.50 inches) • Height: – ThinkPad 11e: 22.30 mm (0.88 inch) – ThinkPad Yoga 11e: 22.90 mm (0.90 inch) Weight • ThinkPad 11e: 1.49 kg (3.28 lb) • ThinkPad Yoga 11e: 1.59 kg (3.50 lb) Environment • Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: From 5.0°C (41°F) to 35.0°C (95°F) – Storage: From 5.0°C (41°F) to 43.
Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To manually install the program, double-click the program icon.
Table 2.
Note: Depending on your computer model, some of the programs might not be available. • Access Connections (Windows 7) The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.
• Active Protection System (Windows 7 and Windows 8.1) The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock. The hard disk drive is less vulnerable to damage when it is not operating.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components. To create a more comfortable condition for your use of the computer, see Chapter 3 “You and your computer” on page 45 first.
1 Windows key Press the Windows key to switch between the current workspace and the Start screen. For information about using the Windows key with other keys, refer to the help information system of the Windows operating system. 2 Function keys • Fn+Esc: Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: To initiate the special function of each key, press the corresponding function key directly.
• F10: For Windows 7: Opens Windows Search. For Windows 8.1: Opens the Search charm. • F11: Views the programs that you have opened. • F12: For Windows 7: Opens Computer. For Windows 8.1: View all the programs. • Fn+4: Puts your computer into sleep mode. To return to normal operation, press the Fn key only. • Fn+B: Has the same function as the Break key. • Fn+P: Has the same function as the Pause key. • Fn+S: Has the same function as the SysRq key. • Fn+K: Has the same function as the ScrLK key.
This section contains the following topics: • “Rotating the computer display” on page 22 • “Notebook mode” on page 22 • “Stand mode” on page 23 • “Tablet mode” on page 24 • “Tent mode” on page 25 • “Using the tablet buttons” on page 26 • “Using the multi-touch screen” on page 27 Rotating the computer display You can open the computer display of your ThinkPad Yoga 11e computer to any angle within a range of up to 360 degrees as shown in the following illustration.
Open the computer display slowly to any angle within a range of less than 190 degrees as shown in the following illustration. Your computer is now in notebook mode. Note: The degrees refers to the angle degrees between the LCD and the keyboard. In notebook mode, the keyboard and the touch pad are enabled. You also can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the touch pad.
1. Slowly rotate the computer display clockwise to any angle within a range of 190 degrees to 359 degrees. Note: The degrees refers to the angle degrees between the LCD and the keyboard. 2. Position your computer as shown. Your computer is now in stand mode. In stand mode, the keyboard and the touch pad are automatically disabled. However, you can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the touch pad.
1. Position your computer as shown and slowly rotate the computer display clockwise to the angle of 360 degrees. Note: The degrees refers to the angle degrees between the LCD and the keyboard. 2. Position your computer as shown. Your computer is now in tablet mode. In tablet mode, the keyboard and the touch pad are automatically disabled. However, you can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the touch pad.
1. Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees. Note: The degrees refers to the angle degrees between the LCD and the keyboard. 2. Position your computer as shown. Your computer is now in tent mode. In tent mode, the keyboard and the touch pad are automatically disabled. However, you can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the touch pad.
1 Power button: Press the power button to turn on the computer. 2 Speaker volume-up button: Press the speaker volume-up button to increase the speaker volume. 3 Speaker volume-down button: Press the speaker volume-down button to decrease the speaker volume. 4 Windows button: Press the Windows button to switch between the current workspace and the Start screen; or to wake up the computer from sleep mode.
Tasks Touch gestures (touch models only) Mouse actions Start an application or perform an action on a started application, such as Copy, Save, and Delete, depending on the application. Tap. Click. Scroll through items, such as lists, pages, and photos. Slide. Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Move an object. Drag an item to the desired location. Click, hold, and drag an item. Zoom out. Move two fingers closer together.
Tasks Touch gestures (touch models only) Mouse actions Open a menu with multiple options. Tap and hold. Double-click. Display the charms that contain system commands, such as Start, Settings, Search, Share, and Devices. Swipe in from the right edge. Move the pointer to the bottom-right or top-right corner of your screen. Cycle through and switch to started applications. Swipe in from the left edge. Move the pointer to the top-left corner of your screen, and then click.
Tasks Touch gestures (touch models only) Mouse actions Customize tiles on the Start screen, or uninstall an application. • Swipe in from the top or bottom edge. • Right-click a blank area on the Start screen, click Customize, and then click the desired icon. • Right-click the desired icon. Tap Customize, and then tap the desired icon. • Press and hold the desired icon. View the application commands on a started application, such as Copy, Save, and Delete, depending on the application.
Power management The power to run your computer comes either from the ac power provided by the ac power adapter of your computer, or from the lithium-ion (Li-ion) battery provided with your computer. While you use ac power, the battery charges automatically. When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates.
• For Windows 7: Start the Power Manager program and click the Battery tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13. • For Windows 8.1: Start the Lenovo Settings program and click Power. For instructions on how to start the Lenovo Settings program, see “Accessing Lenovo programs on the Windows 8.1 operating system” on page 15.
• Screen-blank mode (for Windows 7 only) The computer display requires considerable battery power. To turn off the power to the display and make the computer enter screen-blank mode, right-click the battery gauge icon in the Windows notification area and then select Power off display. • Sleep mode In sleep mode, your work is saved to memory, and then the hard disk drive or solid-state drive and the computer display are turned off.
Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet and other network connections. Ethernet connections You can connect to your local network or a broadband connection by using the built-in Ethernet feature of your computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
Note: To display the list, ensure that airplane mode (flight mode) is set to off. 2. Double-click a network to connect to it. Provide required information if needed. If you need to connect to different wireless networks in different locations, use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes: • For Windows 7: Use the Access Connections program.
• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless radio is on. The signal strength of the wireless connection is excellent.
You can move the display output to the computer display, the external monitor, or both in the Display Settings window. Connecting an external monitor To connect an external monitor, do the following: 1. Connect the external monitor to the monitor connector of your computer. 2. Connect the external monitor to an electrical outlet. 3. Turn on the external monitor. 4. Change the display output location by pressing F7.
2. Click Advanced Settings, and then click the Color Management tab. 3. Click Color Management, and then click the Advanced tab. 4. Change the color settings as you desired, and then click Close. Considerations for connecting an external monitor • When installing an operating system, you must install the display driver for your monitor that is provided with the computer, and the monitor INF file that is provided with the external monitor.
7. Click OK to apply the changes. Considerations for using the Extend desktop function • If you want to show DOS full-screen while in Extend desktop mode, only the primary display shows DOS; the other display is blacked out. • If your computer has the Intel® graphics card, you can designate the primary display by doing the following: 1. Right-click on the desktop and select Screen resolution. 2. Click the desired display image and select Make this my main display. 3. Click OK.
• For Windows 7: Start the Communications Utility program. • For Windows 8.1: Click Camera from the Start screen. When the camera is started, the camera-in-use indicator turns on in green. You also can use the camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the camera with other programs, start one of the programs and start the photographing, video capturing, or video conferencing function.
2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Removing a flash media card Attention: • Before removing a card, stop the card first. Otherwise, data on the card might get damaged or lost. • Do not remove a card while the computer is in sleep mode or hibernation mode.
1. On the desktop, move your pointer to the taskbar at the bottom of the screen and right-click on the taskbar. 2. Click Properties. The Taskbar and Navigation properties window is displayed. 3. On the Navigation tab, locate the Start screen section, and then do one of the following: • To set the desktop as your default startup screen, select When I sign in or close all apps on a screen, go to the desktop instead of Start so a check is visible.
• “Installing a new operating system” on page 59 • “Computer stops responding” on page 81 • “Power problems” on page 92 Chapter 2.
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Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and hand position: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer. As a result, system alerts are noticeable even when they are not heard. For example, when you select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed.
• For Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms and click Search. Then, type Speech Recognition into the search field. In the list of results, click Speech Recognition. For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
• “Customizable text size” on page 48 • “Magnifier” on page 48 • “Zoom” on page 48 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices. Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications.
For more information on the location and function of each connector, see “Locating computer controls, connectors, and indicators” on page 1. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer. Setting, changing, or removing a power-on password Before you start, print these instructions. To set, change, or remove a power-on password, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2.
– Enabling or disabling the following features: – Boot Device List F12 Option – Boot Order Lock – Flash BIOS Updating by End-Users – Internal network device – Internal wireless device – Internal Bluetooth device – Internal Network Option ROM – Lock UEFI BIOS Settings – Password at unattended boot – Security mode – Wake on LAN Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.
your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Changing or removing a hard disk password To change or remove the hard disk password, do the following: • If you are in User + Master hard disk mode, you can select either User HDP or Master HDP to change the password, depending on your needs. – If you select User HDP mode, follow the following steps to change the user hard disk password: 1. Type the current user hard disk password in the Enter Current Password field and press Enter. 2.
• Set a power-on password as well as a hard disk password for your internal hard disk drive or solid-state drive. Refer to the procedures in “Power-on password” on page 51 and “Hard disk passwords” on page 54. For security, a longer password is recommended.
These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid-state drives for unexpected purposes.
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Chapter 5. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 59 • “Installing device drivers” on page 61 • “Using the ThinkPad Setup program” on page 61 • “Using system management” on page 71 Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
When you install the Windows 7 operating system, you might need one of the following country or region codes: Country or region Code Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 8.1 operating system Before you start, print these instructions.
Country or region Code Country or region Code Sweden SV Taiwan and Hong Kong TC United States US Installing device drivers Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to update or install the corresponding device driver. For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need to download and install the USB 3.0 driver.
Main menu When you enter the ThinkPad Setup program, you will first see the Main menu as follows: • UEFI BIOS Version • UEFI BIOS Date • Embedded Controller Version • TXE Firmware Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) • Preinstalled OS license • UEFI Secure Boot Config menu To change the configuration of your computer, select the Config tab from the ThinkPad Setup menu.
Table 4. Config menu items (continued) Menu item Submenu item Value Comments • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM (for Legacy Only boot mode or Both with Legacy first) UEFI IPv4 Network Stack (for UEFI Only boot mode or Both with UEFI first) UEFI IPv6 Network Stack (for UEFI Only boot mode or Both with UEFI first) UEFI PXE Boot Priority (for Both with UEFI first boot mode, and IPv6 and IPv4 stacks are both enabled.
Table 4. Config menu items (continued) Menu item Submenu item Value Comments 3.0 connector will work as a USB 2.0 connector. Keyboard/Mouse Fn and Ctrl Key swap • Disabled • Enabled If you select Enabled, the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key. Note: Even when Enabled is selected, you need to press the Fn key to resume the computer from sleep mode to normal operation.
Table 4. Config menu items (continued) Menu item Submenu item Value Comments Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the computer is waiting for a power-on, hard disk, or supervisor password. Different beeps will sound when the entered password matches or does not match the configured password. • Enabled Keyboard Beep • Disabled Enables or disables the keyboard beep when unmanageable key combinations are pressed.
Table 5. Security menu items (continued) Menu item Submenu item Value Comments from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system.
Table 5. Security menu items (continued) Menu item Submenu item Value Comments Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled. This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled.
Table 5. Security menu items (continued) Menu item Submenu item Value Comments Microphone • Disabled If you select Enabled, you can use the microphones (internal, external, or line-in). • Enabled Anti-Theft Computrace • Enabled • Disabled • Permanently Disabled Enables or disables the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from Absolute Software.
Table 5. Security menu items (continued) Menu item Submenu item Value Comments Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot mode will be set to Custom Mode. Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory default settings.
Table 6. Startup menu items Menu item Value Comments Boot • USB CD Select the boot device when you press the power button to turn on the computer. • USB FDD • ATA HDD0 • USB HDD • PCI LAN-xxxxxxxxxx • PCI LAN Network Boot • USB CD • USB FDD • ATA HDD0 • USB HDD • PCI LAN UEFI/Legacy Boot • Both – UEFI/Legacy Boot Priority – UEFI First – Legacy First • UEFI Only • Legacy Only CSM Support (for UEFI Only) • Yes • No Select the boot device when the computer wakes from LAN.
Table 6. Startup menu items (continued) Menu item Value Comments Boot Device List F12 Option • Disabled If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed. • Enabled Boot Order Lock • Disabled • Enabled If you select Enabled, the boot priority order is locked for your future use. Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu.
Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.6.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.
Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 61. 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4. Press the F10 key to save and exit.
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Chapter 6. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. This chapter provides information that can help you keep your computer running smoothly.
• For suspected hard disk drive or solid-state drive issues, refer to “Diagnosing problems” on page 81 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest. Run the test and record any messages or error codes.
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer. Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.
– Memory module – Memory card, such as an SD card, SDHC card, SDXC card, and a MultiMediaCard Note: Not all listed devices are included in your computer. • While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer is complete. To do so might cause damage to your data. Take care when setting passwords • Remember your passwords.
1. Gently wipe the display with a dry, soft, lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside. 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. Note: Avoid spraying cleaner directly onto the keyboard. 4.
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Chapter 7. Troubleshooting problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 81 • “Troubleshooting” on page 81 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
2. While the computer is off, remove the ac power adapter from the computer. Hold down the power button for 10 seconds. Connect the ac power adapter. If the computer does not turn back on, continue with step 3. 3. While the computer is off, remove the ac power adapter from the computer. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.
• Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turns off because the battery is low. Connect the ac power adapter to the computer and charge the battery.
– If your computer is preinstalled with the Windows 8.1 operating system, doing the following: 1. Go the desktop and click the battery-status icon in the Windows notification area. 2. Click Power Options ➙ Show additional plans ➙ High performance. • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.
Table 7. Beep errors (continued) Problem Solution Four cycles of four short beeps Shut down the computer immediately and have the computer serviced. Five short beeps The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer.
Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing. Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed. • Problem: My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur.
4. Click OK to close the Sound window. • Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device. Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.
– The monitor type is correct. To check these settings, do the following: 1. Right-click anywhere on the desktop, and click Personalize. 2. Click Display at the left. 3. Select Change display settings. Check whether the screen resolution is correctly set. 4. Click Advanced Settings. 5. Click the Adapter tab. Ensure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6.
Note: If your computer cannot detect the external monitor, click the Detect button. 2. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 3. Click Advanced Settings. 4. Click the Adapter tab. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 5. Click OK. If the information is incorrect, reinstall the device driver.
Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Click Advanced Settings. 6. Click the Monitor tab. 7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system or program. If you did, have the external monitor serviced.
Audio problems • Problem: Wave or MIDI sound does not play correctly. Solution: Make sure that the built-in audio device is configured correctly. 1. Go to Control Panel and click Hardware and Sound. 2. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Double-click Sound, video and game controllers. Make sure that the Dolby Advanced Audio v2 driver is enabled and configured correctly.
3. Look at the playback devices. If you have attached a headphone, the headphone will be automatically set as the default device, and the icon for that headphone will be checked. 4. To set a different device as the default, double-click the icon for those speakers. That icon will now have a check mark. 5. Play any sound by use of a music program such as Windows Media Player. Make sure that sound comes from the speakers. For details, refer to the help information system for SmartAudio.
If your computer does not run on battery power, check the following items: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have your computer serviced. An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area.
If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and to an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode.
– When the hard disk drive begins or finishes getting access to data. – When you carry the hard disk drive. – When you carry your computer. This is a normal characteristic of a hard disk drive and is not a defect. • Problem: The hard disk drive does not work. Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key.
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Chapter 8. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 97 • “Recovery information for the Windows 8.1 operating system” on page 102 Recovery information for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program starts. 2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 102. 4. Do one of the following: • To rescue files from your hard disk drive or solid-state drive, or from a backup, click Rescue files and follow the instructions on the screen.
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 76. Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 100.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2.
Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Type recovery in the Search field and click the Search button. Then click Create a recovery drive. 3.
Chapter 9.
Replacing the memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. To replace the memory module, read the following prerequisites, and then the instructions. When replacing a memory module, be sure to follow the precautions. Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.
4. Press out on the latches on both edges of the socket at the same time 1 , and then remove the memory module 2 to make room for the new one. 5. Find the notch on the contact edge side of the memory module you are installing. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module 1 into the socket at an angle of about 20 degrees; then pivot the memory module downward until it snaps into place 2 .
6. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the wireless-LAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous.
3. Loosen the screws 1 , and then remove the cover 2 . 4. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 5. Remove the screw 1 . The card pops up 2 . 6. Remove the card. Chapter 9.
7. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8. Pivot the new wireless-LAN card downward 1 , and then install the screw to secure the card in place 2 .
9. Connect the antenna cables to the new card. Be sure to attach the gray cable to the connector marked “MAIN” on the card, and attach the black cable to the connector marked “AUX”. 10. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions. DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.
• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell. To remove the coin-cell battery, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool. 2. Close the computer display, and turn the computer over. 3.
1. Install the coin-cell battery 1 . Then attach the connector 2 . 2. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 3. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
• Never remove the drive while the computer is operating, in sleep mode, or in hibernation mode. To replace the hard disk drive or solid-state drive, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool. 2. Close the computer display, and turn it over. 3. Loosen the screws 1 , and then remove the cover 2 . 4. Remove the screw that secures the hard disk drive or solid-state drive.
5. Take the black tab and lift the hard disk drive or solid-state drive. 6. Gently take the hard disk drive or solid-state drive out of the drive bay to reveal the drive cable. Then disconnect the cable from the hard disk drive or solid-state drive. 7. Detach the bracket from the hard disk drive or solid-state drive. 8. Attach the bracket to the new hard disk drive or solid-state drive. Chapter 9.
9. Connect the drive cable to the hard disk drive or solid-state drive. 10. Place the new hard disk drive or solid-state drive into the hard disk drive or solid-state drive bay.
11. Reinstall the screw to secure the hard disk drive or solid-state drive. 12. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 13. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the keyboard Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous.
Removing the keyboard To remove the keyboard, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool. 2. Close the computer display, and turn it over. 3. Loosen the screws 1 , and then remove the cover 2 . 4. Remove the screws that secure the keyboard. 5. Turn the computer over and open the display.
6. Push hard in the direction shown by the arrows 1 to unlatch the front side of the keyboard. 7. Pivot the keyboard slightly upward as shown by the arrow 1 . Then turn over the keyboard as shown by the arrow 2 . Chapter 9.
8. Detach the connector and remove the keyboard. Installing the keyboard To install the keyboard, do the following: 1. Attach the cable, and then turn over the keyboard.
2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. 3. Slide the keyboard in the direction shown by the arrows, until the latches of the keyboard frame are hidden under the keyboard bezel Chapter 9.
4. Close the display and turn the computer over. Then reinstall the screws. 5. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 6. Turn the computer over again. Connect the ac power adapter and all cables.
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 123 • “Getting help and service” on page 123 • “Purchasing additional services” on page 125 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.
about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available. The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country. For more information about these services, go to: http://www.lenovo.
Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN products that are based on DSSS, CCK, and/or OFDM radio technology, and are compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. • The WiFi certification as defined by the Wi-Fi Alliance.
recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situation or environment, the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization.
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices The following information refers to the ThinkPad 11e and ThinkPad Yoga 11e computers, machine types 20D9 and 20DA.
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Модели, относящиеся к настоящей серии (семейству) продуктов и впервые выпущенные в обращение до 14 февраля 2013 года, сертифицированы по требованиям Системы сертификации ГОСТ Р и/или по требованиям единой системы сертификации Таможенного Союза, действовавшим в момент
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Appendix B. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, go to http://www.lenovo.com/recycling/japan. Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
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Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix E. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage UltraConnect BitLocker, Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
