ThinkCentre M800 and M900 User Guide Machine Types: 10FG, 10FH, 10FX, and 10FY
Note: Before using this information and the product it supports, be sure to read and understand the “Read this first: Important safety information” on page iii and Appendix F “Notices” on page 101. Third Edition (May 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Read this first: Important safety information . . . . . . . . . . . . . . Before using this manual. . . . . Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . .
Basic procedure for resolving computer problems . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . Startup problems . . . . . . . . . Audio problems . . . . . . . . . CD problems . . . . . . . . . . DVD problems . . . . . . . . . . Intermittent problems . . . . . . . Storage drive problems . . . . . . Networking problems . . . . . . . Performance problems. . . . . . . Serial connector cannot be accessed . USB device problems . . . . . . . Software and driver problems . . . . Diagnostics . . .
Read this first: Important safety information CAUTION: Before using the computer, be sure to read and understand all the related safety information for this product. Refer to the safety information in this section and in the Safety and Warranty Guide that you received with this product. Reading and understanding all the safety information reduces the risk of personal injury and damage to your product.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting the computer, turn off the power and unplug the computer's power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
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Chapter 1. Product overview This chapter provides information about the following topics: • “Hardware locations” on page 1 • “Features” on page 7 • “Specifications” on page 11 • “Programs” on page 11 Hardware locations This section provides information about the locations of the computer hardware. Note: The computer hardware might look slightly different from the illustrations. Front view Figure 1. Front view 1 Power button 2 Storage drive activity indicator 3 USB 3.
• Card reader slot Used to hold a card-shaped storage medium so that the card reader can read the data on the storage medium. • Headphone connector Used to connect headphones to your computer. • Microphone connector Used to connect a microphone to your computer. You can use the microphone to record sounds or use speech-recognition software. • Optical drive eject/close button Used to eject the tray of the optical drive from the drive.
Rear view 5 6 3 4 7 8 Figure 2. Rear view 1 Power cord connector 2 Serial connector 3 VGA connector 4 DisplayPort® connectors (2) 5 USB 3.0 connectors (4) 7 Microphone connector 9 Audio line-in connector 6 USB 2.0 connectors (2) (for M800 models) or USB 3.
• Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To attach a stereo system or other external recording device, a cable is connected between the audio line-in connector of the device and the audio line-out connector of the computer.
Computer components Note: Depending on your computer model, some of the following components are optional. Figure 3.
17 Internal speaker 18 Cover presence switch (also called intrusion switch) 19 Primary storage drive 20 PCI adapter card 21 PCI Express card 22 Microprocessor 23 PCI card 24 Wi-Fi adapter card 25 Rear Wi-Fi antenna 26 Wi-Fi card 27 System board 28 Front bezel 29 Power cord Parts on the system board Note: For the parts that are displayed on the following figure but not introduced in the following table, see “Front view” on page 1 and “Rear view” on page 3. Figure 4.
Front panel connector 18 Front USB connector 2 (for connecting an additional USB device) 19 Front USB connector 1 (for connecting an additional USB device) 20 M.
2. Depending on your Windows version, do one of the following: – For Windows 7: Right-click Computer, and then click Properties. – For Windows 10: Click Settings ➙ System ➙ About. • To view detailed information about the devices (such as the optical drive and network adapters) on your computer, do the following: 1. Depending on your Windows version, do one of the following: – For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click Properties.
• Card reader slot • Display connectors (DisplayPort connector and VGA connector) • Ethernet connector • PS/2 keyboard connector (optional) • PS/2 mouse connector (optional) • Serial connector • USB connector Expansion • Card reader (optional) • Memory slot • M.
• Intel® Standard Manageability Intel Standard Manageability is hardware- and firmware-based technology that makes computers easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair. • Intel Active Management Technology (AMT) (optional) Intel Active Management Technology is hardware- and firmware-based technology that makes computers easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 93 mm (3.7 inches) Height: 343 mm (13.5 inches) Depth: 364 mm (14.3 inches) Weight Maximum configuration as shipped: 5.6 kg (12.
3. If the program name is not displayed on the Start menu, access the program from Control Panel. a. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel on the Start menu. – For Windows 10: Right-click the Start button to open the Start context menu, and then click Control Panel. b. View Control Panel using Large icons or Small icons, and then click the name of the desired program to launch the program.
• For Windows 10 only: – Lenovo Companion Your computer’s best features and capabilities should be easy to access and understand. With Lenovo Companion, they are. Use Lenovo Companion to do the following: – Optimize your computer’s performance, monitor your computer’s health, and manage updates. – Access your user guide, check warranty status, and view accessories customized for your computer.
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Chapter 2. Using your computer This chapter contains the following topics: • “Registering the computer” on page 15 • “Setting the computer volume” on page 15 • “Adding an icon to the Windows notification area” on page 15 • “Using a disc” on page 15 • “Connecting to a network” on page 17 Registering the computer When you register the computer with Lenovo, you enter required information into a Lenovo database.
Guidelines about using the optical drive When using the optical drive, follow these guidelines: • Do not place the computer in a location where the drive is exposed to any of the following conditions: – High temperature – High humidity – Excessive dust – Excessive vibration or sudden shock – An inclined surface – Direct sunlight • Do not insert any object other than a disc into the drive. • Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1. Ensure that the disc is played automatically. a. Click the Start button to open the Start menu. b. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. View Control Panel using Large icons or Small icons, and then click AutoPlay.
Connecting to a wireless LAN You can connect the computer to a wireless LAN without the use of an Ethernet cable but by means of radio waves only. Note: The wireless LAN feature is optional. To establish a wireless-LAN connection, do the following: 1. Ensure that a wireless LAN is available and the wireless LAN feature on the computer is working. 2. Click the wireless-network-connection-status icon in the Windows notification area to display available wireless networks.
Chapter 3. You and your computer This chapter contains the following topics: • “Arranging your workspace” on page 19 • “Accessibility information” on page 20 • “Cleaning the computer” on page 23 • “Maintenance” on page 23 • “Moving the computer” on page 25 Arranging your workspace Arrange your workspace to suit your needs and the kind of work you do. This section provides information about the factors that affect the way you arrange your workspace.
• Screen position: Keep the screen at a comfortable viewing distance, usually 51-61 cm (20-24 inches). Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it without twisting your body. • Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. • Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.
Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click Control Panel. View Control Panel using Large icons or Small icons, and then click Ease of Access Center. • For Windows 10: Click Settings ➙ Ease of Access. 3.
3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following: • Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE • Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp • Using the NVDA screen reader: http://www.nvaccess.
Industry-standard connectors The computer provides industry-standard connectors that enable you to connect assistive devices. TTY/TDD conversion modem The computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf (TDD) conversion modem. The modem must be connected between the computer and a TTY/TDD telephone. Then, you can type a message on the computer and send it to the telephone.
• Keep the computer software, device drivers, and operating system up-to-date. See “Keeping the computer current” on page 24. • Empty your recycle bin on a regular basis. • Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis. • Clean up files and free up storage drive space and memory space occasionally to prevent performance problems. See “Performance problems” on page 43. • Keep a log book.
Getting the latest system updates To get the latest system updates for the computer, ensure that the computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: – For Windows 7: Use the System Update program. – For Windows 10: Use the Lenovo Companion program.
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Chapter 4.
Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent fixture. The cable lock connects to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
Viewing and changing security settings in the Setup Utility program To view and change security settings in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 31. 2. Select Security. 3. Follow the instructions on the right side of the screen to view and change security settings. You can refer to “Using the Setup Utility program” on page 31 to get basic information about some major security settings. 4.
1. Depending on your Windows version, do one of the following: • For Windows 7: Click the Start button to open the Start menu. • For Windows 10: Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Windows Firewall. 3. Follow the instructions on the screen. Protecting data against viruses The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses.
Chapter 5. Advanced configuration This chapter contains the following topics: • “Using the Setup Utility program” on page 31 • “Updating the BIOS” on page 36 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of the computer. This section provides information about only the major configuration settings available in the program. Note: The operating system settings might override any similar settings in the Setup Utility program.
Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go to: http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when the computer is off or in sleep mode. To enable or disable the ErP LPS compliance mode, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 31. 2.
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 31. 2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter. 3. Select ICE Thermal Alert and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 35.
Setup Utility program password types The following types of passwords are available: • Power-on password When a power-on password is set, you are prompted to enter a valid password each time the computer is turned on. The computer cannot be used until the valid password is entered. • Administrator password Setting an administrator password deters unauthorized users from changing configuration settings.
Selecting a startup device If the computer does not start up from a device as expected, you can choose to change the startup device sequence permanently or select a temporary startup device. Changing the startup device sequence permanently To change the startup device sequence permanently, do the following: 1. Depending on the type of the storage device, do one of the following: • If the storage device is internal, go to step 2.
Updating the BIOS When you install a new program, hardware device, or device driver, you might be informed to update the BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on some models). To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc).
Chapter 6. Troubleshooting, diagnostics, and recovery This chapter provides solutions to resolve the computer problems. Follow the steps in the basic procedure for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and recovery information.
• If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on. • The power indicator on the front of the computer is on. • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up Solution: Ensure that the startup sequence includes the device where the operating system resides. Usually, the operating system is on the storage drive.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 15. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
Playback is slow or choppy Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is set to less than 1152 x 864 pixels. Invalid disc or no disc found message Solutions: • Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864 pixels.
• Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 35. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive. Networking problems This section provides solutions to networking-related problems.
The wireless LAN feature does not work Solutions: • Enable the wireless LAN feature in the Setup Utility program. See “Starting the Setup Utility program” on page 31. Then, follow the instructions on the screen. • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature. • Enable the wireless LAN adapter. 1.
3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems This section provides solutions to performance-related problems of the computer. Excessive number of fragmented files Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files.
– To turn some Windows features off, click Turn Windows features on or off. Follow the instructions on the screen. – To remove some unnecessary programs, select the program you want to remove, and then click Uninstall/Change or Uninstall. Insufficient free memory space Solutions: • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. To purchase memory modules, go to http://www.lenovo.com.
Some application programs do not work as expected Solutions: 1. Check whether the problem is caused by an application program. a. Ensure that the software is compatible with the computer. Refer to the information supplied with the software for more information. b. Verify that other software works correctly on the computer. c. Verify that the software you are using works on another computer. 2.
2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Recovery ➙ Open System Restore. 3. Follow the instructions on the screen. – Use the Windows recovery environment by doing one of the following: – After several consecutive failed boot attempts, the Windows recovery environment might start automatically. Follow the instructions on the screen to choose the appropriate recovery solution. – Turn on or restart the computer.
– Use recovery solutions in Windows Settings. 1. Click the Start button to open the Start menu. 2. Click Settings ➙ Update & security ➙ Recovery. 3. Choose the appropriate recovery solution by following the instructions on the screen. – Use System Restore to restore system files and settings to an earlier point. 1. Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Recovery ➙ Open System Restore. 3.
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Chapter 7. Installing or replacing hardware This chapter contains the following topics: • “Handling static-sensitive devices” on page 49 • “Installing or replacing hardware” on page 49 Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Use the instructions shipped with the option to help you make the connection and install any software or device drivers that are required for the option. Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To remove the computer cover, do the following: 1.
3. Locate the front bezel. See “Computer components” on page 5. 4. If a dust shield is available, pull the dust shield outwards to remove it from the front bezel. Figure 10. Removing the dust shield 5. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 11. Removing the front bezel 6. Align the three plastic tabs on the right side of the new front bezel with the corresponding holes in the chassis.
Figure 12. Installing the front bezel 7. Reinstall the dust shield if you have removed it. Align the edges of the dust shield with the edges of the front bezel. Then, press the dust shield inward until it snaps into position. Figure 13. Installing the dust shield What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81.
3. Remove the front bezel. See “Replacing the front bezel” on page 50. 4. Locate the optical drive. See “Computer components” on page 5. 5. Disconnect the signal cable and the power cable from the rear of the optical drive. 6. Pressing the blue release tabs 1 and 2 in the directions as shown, push the optical drive to the rear of the computer. Figure 14. Removing the optical drive 7. Flex the optical drive bracket as shown to remove the optical drive from the bracket. Figure 15.
9. Align the mountain studs in the optical drive bracket with the corresponding holes in the drive bay. Then, press down the bracket into the drive bay and slide the bracket to the front of the computer until it snaps into position. Figure 17. Installing the optical drive 10. Connect the signal cable and the power cable to the new optical drive. 11. Install the front bezel. See “Replacing the front bezel” on page 50. What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 18. Pivoting the drive bay assembly upward 8. Slide out the 3.5-inch storage drive bracket to remove it from the computer. Figure 19. Removing the 3.5-inch storage drive bracket from the computer 9. Flex the sides of the black bracket to remove the 2.5-inch storage converter from the 3.5-inch storage drive bracket. Chapter 7.
10. Remove the four screws that secure the 2.5-inch storage drive to the storage converter. Then, remove the drive from the converter as shown. Figure 20. Removing the 2.5-inch storage drive from the storage converter 11. Take the new 2.5-inch storage drive out of the static-protective package. 12. Position the 2.5-inch storage drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter. Then, install the four screws to secure the 2.
13. Flex the bracket and insert the pins 1 – 4 on the 3.5-inch storage bracket into the holes in the storage converter. Do not touch the circuit board on the bottom of the 2.5-inch storage drive. Figure 22. Installing the 2.5-inch storage converter into the 3.5-inch storage drive bracket 14. Slide the 3.5-inch storage drive bracket into the storage drive bay until it snaps into position. Figure 23. Installing the 3.5-inch storage drive bracket 15.
Figure 24. Pivoting the drive bay assembly downward 16. Connect the signal cable and the power cable to the new 2.5-inch storage drive. 17. Install the optical drive. See “Replacing the optical drive” on page 52. 18. Install the front bezel. See “Replacing the front bezel” on page 50. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81. Replacing the 2.
Figure 25. Pivoting the drive bay assembly upward 8. Remove the screw 1 that secures the storage drive bracket to the drive bay. Then, carefully slide the storage drive bracket as shown to remove it from the bay. Figure 26. Removing the 2.5-inch storage drive bracket Chapter 7.
9. Remove the four screws 1 that secure the 2.5-inch storage drive to the bracket. Then, lift up the storage drive to remove it from the bracket. Figure 27. Removing the 2.5-inch storage drive from the bracket 10. Take the new 2.5-inch storage drive out of the static-protective package. 11. Align the two pins in the storage drive bracket with the corresponding holes in the new storage drive.
12. Carefully slide the 2.5-inch storage drive bracket as shown until it is secured by the four retaining clips 1 in the storage drive bay. Then, install the screw 2 to secure the bracket to the drive bay. Figure 29. Installing the 2.5-inch storage drive bracket 13. Press the release tab 1 on the right side of the drive bay assembly and pivot the drive bay assembly downward until it snaps into position. Figure 30. Pivoting the drive bay assembly downward Chapter 7.
14. Connect the signal cable and the power cable to the new 2.5-inch storage drive. 15. Install the optical drive. See “Replacing the optical drive” on page 52. 16. Install the front bezel. See “Replacing the front bezel” on page 50. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81. Replacing the 3.5-inch storage drive in the primary storage drive bay To replace the 3.
8. Slide out the 3.5-inch storage drive bracket to remove it from the computer. Figure 32. Removing the 3.5-inch storage drive bracket 9. Flex the sides of the black bracket to remove the 3.5-inch storage drive. Figure 33. Removing the 3.5-inch storage drive from the bracket Chapter 7.
10. Flex the bracket and insert the pins 1 on the bracket into the holes in the new 3.5-inch storage drive. Do not touch the circuit board 5 on the bottom of the 3.5-inch storage drive. Figure 34. Installing the 3.5-inch storage drive into the bracket 11. Slide the 3.5-inch storage drive bracket into the storage drive bay until it snaps into position. Figure 35. Installing the 3.5-inch storage drive bracket 12.
Figure 36. Pivoting the drive bay assembly downward 13. Connect the signal cable and the power cable to the new 3.5-inch storage drive. 14. Install the optical drive. See “Replacing the optical drive” on page 52. 15. Install the front bezel. See “Replacing the front bezel” on page 50. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81.
Figure 37. Removing the PCI card Notes: • The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. • If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5. Install the new PCI card into the card slot on the PCI adapter card.
Figure 38. Installing the PCI card 6. Pivot the card latch to the closed position to secure the PCI card. Figure 39. Securing the PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81.
4. Locate the PCI adapter card. The PCI adapter card is installed in the M.2 card slot on the system board. See “Parts on the system board” on page 6. 5. Remove the three screws that secure the PCI adapter card to the system board. Then, slide the adapter card as shown to remove it from the system board. Figure 40. Removing the PCI adapter card 6. Slide the new PCI adapter card into the M.2 card slot on the system board until it snaps into position.
To replace a PCI Express card, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 50. 3. Locate the PCI Express card you want to replace. The PCI Express cards are installed in the PCI Express card slots on the system board.
• If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 6. Install the new PCI Express card into the appropriate PCI Express card slot on the system board. See “Parts on the system board” on page 6. Note: If you are installing a PCI Express x16 graphics card, ensure that the memory slot retaining clips are closed before you install the graphics card. Figure 44.
Replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations.
7. Pivot the two plastic retaining clips that secure the heat sink fan duct outward. Then, remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 47. Removing the heat sink fan duct 8. Remove any parts that might prevent your access to the memory module. Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory module. See “Replacing a PCI Express card” on page 68. 9.
10. Position the new memory module over the appropriate memory slot. Ensure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 49. Installing a memory module 11. Reinstall the PCI Express x16 graphics card if you have removed it. See “Replacing a PCI Express card” on page 68. 12. Position the heat sink fan duct on the top of the new heat sink and fan assembly as shown.
Figure 51. Pivoting the drive bay assembly downward 14. Install the optical drive. See “Replacing the optical drive” on page 52. 15. Install the front bezel. See “Replacing the front bezel” on page 50. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81.
4. Pivot the two plastic retaining clips that secure the heat sink fan duct outward. Then, remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 52. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. 6. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a.
7. Lift the failing heat sink and fan assembly off the system board. Notes: • You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat sink and fan assembly. 8. Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes in the system board. Ensure that the heat sink and fan assembly cable faces toward the microprocessor fan connector on the system board.
Refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide for information about replacing and disposing of the coin-cell battery. To replace the coin-cell battery, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 50. 3.
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
Figure 57. Pivoting the drive bay assembly upward 7. Remove the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 74. 8. Disconnect the power supply assembly cables from the system board and all drives. See “Parts on the system board” on page 6. 9. Release the power supply assembly cables from the cable clips and ties in the chassis. 10. Remove the three screws that secure the power supply assembly.
Figure 59. Installing the power supply assembly 12. Reconnect the power supply assembly cables to the system board and each of the drives. See “Parts on the system board” on page 6. 13. Secure the power supply assembly cables with the cable clips and ties in the chassis. 14. Reinstall the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 74. 15.
Completing the parts replacement After completing the installation or replacement for all parts, reinstall the computer cover and reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. Refer to “Using the Setup Utility program” on page 31. To reinstall the computer cover and reconnect cables to your computer, do the following: 1.
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Chapter 8. Getting information, help, and service This chapter contains the following topics: • “Information resources” on page 83 • “Help and service” on page 84 Information resources You can use the information in this section to access useful resources relating to your computing needs. Accessing the user guide in various languages To access the user guide in various languages, go to: http://www.lenovo.
• Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
• • • • • Machine type and model Serial numbers of your hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Using other services You might travel with the computer or relocate it to a country or region where the machine type for your desktop or notebook computer is sold.
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Appendix A. Regulatory information The latest compliance information is available at http://www.lenovo.com/compliance. Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.
Models without a radio device: This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC (until 19 April, 2016) and Council Directive 2014/30/EU (from 20 April, 2016) on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.
Additional regulatory information For additional regulatory information, refer to the Regulatory Notice shipped with the computer. Depending on the configuration of the computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Appendix B. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to http://www.lenovo.com/recycling. The latest environmental information about our products is available at http://www.lenovo.com/ecodeclaration.
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. Restriction of Hazardous Substances (RoHS) Directive The latest environmental information is available at http://www.lenovo.com/ecodeclaration. European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.
China RoHS Taiwan RoHS 96 ThinkCentre M800 and M900 User Guide
Appendix D.
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Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
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Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel is a trademark of Intel Corporation in the U.S. and/or other countries. DisplayPort is a trademark of the Video Electronics Standards Association.
