User Guide Lenovo ThinkBook 14p Gen 2 and Lenovo ThinkBook 16p Gen 2
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Generic Safety and Compliance Notices • Safety and Warranty Guide • Setup Guide First Edition (May 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents About this guide . . . . . . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Rear . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . ThinkBook 14p G2 ACH . . . . ThinkBook 16p G2 ACH . . . . Statement on USB transfer rate . Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About this guide • This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly different from your product model. Model name Machine type (MT) ThinkBook 14p G2 ACH 20YN ThinkBook 16p G2 ACH 20YM • This guide may contain information about accessories, features, and software that are not available on all models. • This guide contains instructions that are based on the Windows 10 operating system.
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Chapter 1. Meet your computer Front Figure 1. Front view - ThinkBook 14p G2 ACH Figure 2.
1. Microphones Capture or record sound and voice. 2. Infrared LED * Emit infrared light for face authentication. 3. Camera • Capture still and moving images for taking photos, recording videos, and video chatting. • Capture your face images for face authentication. Note: Use Windows Hello to enroll your face for face authentication. 4. Camera cover slider Move the slider to cover or uncover the camera lens. Note: The camera cover helps you better protect your privacy. 5.
Base Figure 3. Base view - ThinkBook 14p G2 ACH Figure 4. Base view - ThinkBook 16p G2 ACH Chapter 1.
1. Wireless antennas Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module. Note: The antennas are not visible from the outside of the computer. 2. Power light/Fingerprint reader light The light shows power status of the computer. If the computer includes a fingerprint reader, it can also show the status of the reader. • Power light – On: The computer is turned on. – Off: The computer is turned off or in hibernation mode.
Left Figure 5. Left view - ThinkBook 14p G2 ACH 1. Charging light Indicate whether the computer is connected to ac power. • Solid white: Connected to ac power; battery capacity 91%–100% • Solid amber: Connected to ac power; battery capacity 1%–90% • Off: Not connected to ac power 2. USB-C® connector/Power connector (2) • Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting to external devices.
Figure 6. Left view - ThinkBook 16p G2 ACH 1. Ventilation slots (outlet) Maintain the outgoing airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer may overheat. 2. Combo audio jack Connect to headphones or headsets with a 3.5 mm (0.14 inch), 4-pole plug. Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug. 3.
Right Figure 7. Right view - ThinkBook 14p G2 ACH 1. Ventilation slots (outlet) Maintain the outgoing airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer may overheat. 2. Nano security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Chapter 1.
Figure 8. Right view - ThinkBook 16p G2 ACH 1. Novo button hole Press the Novo button to open the Novo Button menu. From the menu, you can choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows startup options screen. 2. USB-C connector (2) Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting to external devices. 3. Ventilation slots (outlet) Maintain the outgoing airflow to dissipate internal heat.
Rear Figure 9. Rear view - ThinkBook 14p G2 ACH 1. Ventilation slots (outlet) Maintain the outgoing airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer may overheat. 2. microSD card slot Insert a microSD card into the slot for data transfer or storage. 3. USB (3.1 Gen 2) Type-A connector Connect to a USB-compatible device, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4. USB (3.
Bottom Figure 11. Bottom view - ThinkBook 14p G2 ACH Figure 12. Bottom view - ThinkBook 16p G2 ACH 1. Ventilation slots (inlet) Maintain the incoming airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer may overheat. 2. Speakers Produce sound.
Features and specifications ThinkBook 14p G2 ACH Dimensions • Width: 312 mm (12.28 inches) • Depth: 216 mm (8.5 inches) • Thickness – Thinnest: 14.9 mm (0.58 inches) – Thickest: 18.9 mm (0.74 inches) ac power adapter • Input: 100 V ac–240 V ac, 50 Hz–60 Hz • Maximum output: 20 V dc, 4.75 A • Maximum power: 95 W Battery pack • Capacity: 61 Wh • Number of cells: 4 Note: The battery capacity is the typical or average capacity as measured in a specific test environment.
Connectors and slots • Combo audio jack • USB Type-A connector × 2 (one connector with Always-On function) • USB-C connector × 2 – Power input up to 95 W using the included power adapter – Power output up to 5 V and 3 A – USB data transfer rate up to 10 Gbps for USB 3.1 Gen 2 – DisplayPort 1.4a. Supports maximum output resolution of 5120 × 3200, at 60 Hz frame rate and color depth of 24 bpp (bits per pixel). • HDMI 2.
Memory • Type: Double data rate 4 (DDR4) dual in-line memory module (DIMM) • Number of physical slots: 1 Storage device • Type: solid-state drive (SSD) • Form factor: M.2 (2242 or 2280) • Bus: PCI Express Screen • Size: 406.
USB device Data rate (Gbit/s) 3.2 Gen 1 5 3.2 Gen 2 10 Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • At altitudes up to 2438 m (8000 ft) – Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F) • At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account You must create at least one account to use the Windows operating system. It can be either a local account or a Microsoft account. Local accounts A local account is created on a particular Windows-enabled device and it can only be used on that device.
Note: To add family members, you need to sign in with a Microsoft account. Step 3. Set the user name and password for the user account. Set up face recognition If your computer includes a Windows Hello-compatible infrared camera, you can set up face recognition to sign in with your face. Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Sign-in options. Note: If you are using a local account, the account must be password protected. Otherwise, you cannot set face recognition. Step 2.
1. Account Change account settings, lock the computer, or sign out of the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Open Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
Step 2. Click Check for updates. Lenovo Vantage and Lenovo PC Manager They are both apps developed by Lenovo. Using either of them, you can: • View product information and system status • Manage and change device settings • Check for and perform system update Note: This feature is only available on Lenovo Vantage. In Lenovo PC Manager, you can check for and perform driver update. Depending on the country or region in which your computer is purchased, one of the apps may be preinstalled on your computer.
The Novo Button menu The Novo Button menu can be displayed before the operating system starts.
Hotkey Function Reject the Skype for Business and Microsoft Teams calls. Notes: • Supported on select versions of Skype for Business and Microsoft Teams. • Install Skype for Business and Microsoft Teams manually. Open the Windows Calculator app. Open Lenovo Vantage, Lenovo PC Manager, or an app launch bar. Open the Windows snipping tool. Play or pause playback of media. Stop playback of media. Go to the previous media file in the playlist or folder. Go the next media file in the playlist or folder.
Numeric keypad Some Lenovo computers includes a dedicated numeric keypad on the far right of the keyboard. The keypad is used for entering numbers and operators quickly. Press the NumLock key to enable or disable the numeric keypad. Chapter 2.
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Chapter 3. Explore your computer Zero touch (for selected models) Zero touch enables you to improve work efficiency by automatically waking up and logging in to your computer, or dimming the display and locking the computer depending on user detection. For selected video players, this feature will pause any video playing when you leave the computer and resume upon your return. Zero touch can be enabled or disabled in Lenovo Vantage or Lenovo PC Manager.
A power plan A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre-installed with Windows 10. The listed settings are active when the computer is connected to an electrical outlet.
Note: You can also change startup sequence temporarily without opening the setup utility. To do so, start the computer. When the Lenovo logo appears, press F12 (or Fn + F12) repeatedly. Change hotkey mode Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Configuration ➙ Hotkey Mode and press Enter. Step 3. Change the setting to Disabled or Enabled. Step 4. Select Exit ➙ Exit Saving Changes.
Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security ➙ Set Administrator Password and press Enter. Step 3.
Step 3. Change the setting to Enabled. Step 4. Select Exit ➙ Exit Saving Changes. If power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer. Set hard disk password You can set a hard disk password in the setup utility to prevent unauthorized access to your data. Attention: Be extremely careful when setting a hard disk password.
Problem Option Your computer is not working well after installing apps, drivers, or updates. Restore to a system restore point. Your computer is not working well and you don't know what causes the problem. Reset your computer. You want to recycle or donate your computer. Reset your computer. Windows cannot start properly. Use a recovery drive to restore or reset your computer. Windows System Restore System Restore is a tool included in Windows 10.
Attention: Back up personal data before choosing Remove everything. Step 4. Follow on-screen instructions to complete the reset process. Create a recovery drive Use a USB drive (not supplied) to create a Windows recovery drive. If Windows will not start, you can use the recovery drive to restore or reset Windows. Notes: Most USB drives utilize the Type-A connector.
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Chapter 4. Help and support Frequently asked questions How do I open the Control Panel? • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. How should I turn off my computer? Open the Start menu and select Power ➙ Shut down. How do I partition my storage drive? Refer to https://support.lenovo.com/solutions/ht503851 What should I do if my computer stops responding. Press and hold the power button until the computer turns off. Then restart the computer. 1.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions Visit https://support.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and select Get Help or Tips. • Use Windows Search or the Cortana® personal assistant. Windows help information • Microsoft support Web site: https:// support.microsoft.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo.
Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade. Service availability and service name might vary by country or region.
Appendix A. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. Appendix A.
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Appendix B. Compliance information This appendix provides compliance statements that are specific to your computer model. The Generic Safety and Compliance Notices contains compliance statements that are common to all Lenovo personal computer products. If your computer includes factory-preinstalled wireless modules, the Regulatory Notice contains compliance information for all the supported wireless modules. To download these publications, go to https://www.lenovo.com/compliance.
Location for the FCC ID and IC ID If you purchased your computer in the United States or Canada and the computer includes factorypreinstalled wireless modules, a piece of text containing identification strings for these modules (FCC ID and IC ID) is visible on the computer’s bottom cover. The text may either be laser etched on the bottom cover or on a physical label affixed to it.
Appendix C. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
