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LAPTOP BATTERY TROUBLESHOOTING TIPS

If you are having problems with your battery not charging or not charging fully, here are a few things to

check for and possible solutions:

 My battery shows that it is fully charged, but it is not working

 This is known as "False Peak" and is very common condition during first time battery use

(or using a battery that has been discharged for several months). The charger light may

go out after only 10-15 minutes, indicating that it is fully charged when it is not. Should

this happen, simply leave the battery on the charger for about an hour. Remove it, and

return it to the charger immediately. The battery will resume normal charging and the

charger light will indicate when the battery is ready for use. This may happen several

times during the first battery charge. Don't worry; it's perfectly normal.

 Battery stops charging before it is fully charged

 New batteries come in a discharged condition and must be fully charged before use. It

is recommended that you fully charge and discharge the new battery four to five times

to allow it to reach its maximum rated capacity.

It is generally recommend an overnight charge (approximately twelve hours). It is

normal for a battery to become warm to the touch during charging and discharging.

 Battery is not charging at all or showing that it is not compatible

 The problem may be with the computer BIOS and an update is required for the laptop to

recognize and fully charge the laptop battery. The current software in your system is

only set up to read an OEM (Original Equipment Manufacturer) battery. If your BIOS has

not been updated, and you have only used OEM batteries in your laptop, it can cause

the replacement battery not to communicate correctly with the software in your

system.

Check your manufacturer’s website for possible system BIOS upgrades for your laptop

model. Some laptops have been prone to reject third party batteries if they have an old

BIOS version installed. Once completing the BIOS upgrade, please recharge your battery

for 12 hours and use as normal.

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LAPTOP BATTERY TROUBLESHOOTING TIPS If you are having problems with your battery not charging or not charging fully, here are a few things to check for and possible solutions:  My battery shows that it is fully charged, but it is not working  This is known as "False Peak" and is very common condition during first time battery use (or using a battery that has been discharged for several months). The charger light may go out after only 10-15 minutes, indicating that it is fully charged when it is not.
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 Laptop Battery stops charging whenever it reaches 96-98%  You might need to recalibrate your laptop for the new battery. You can easily recalibrate your laptop properly via the Windows Power Management.  With Windows XP, you can change the battery settings by navigating to Control Panel > Performance and Maintenance > Power Options. Once you find it change the “Power Schemes” to “Always On”. Under “Alarms”, uncheck “Low battery alarm” and “Critical battery alarm”.