Connection Guide
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ethernet.book Page 2 Tuesday, December 11, 2007 11:25 AM Copyright © 2007 LifeScan, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval systems, or translated into any language or computer language, in any form, or by any means: electronic, mechanical, magnetic, optical, or otherwise, without the prior written permission of LifeScan, Inc, 1000 Gibraltar Drive, Milpitas, California, 95035, United States of America.
ethernet.book Page i Tuesday, December 11, 2007 11:25 AM Table of Contents OneTouch® DataLink® Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page ii Tuesday, December 11, 2007 11:25 AM Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 SureStepPro® Bedside Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 OneTouch® Flexx™ Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page 1 Tuesday, December 11, 2007 11:25 AM OneTouch® DataLink® Connection Overview OneTouch® DataLink® provides connectivity between SureStepPro® bedside units and OneTouch® Flexx™ meters and OneTouch® MeterLinkTM software running on the OneTouch® DataLink® workstation.
ethernet.book Page 2 Tuesday, December 11, 2007 11:25 AM Because there are numerous configuration possibilities and each network is unique, LifeScan recommends you consult with a LifeScan representative for an assessment of your institution’s connectivity capabilities and needs. ■ NOTE: Consult with your network administrator prior to installing any devices on the network.
ethernet.book Page 3 Tuesday, December 11, 2007 11:25 AM one terminal server. If you are using a wireless configuration, the serial client becomes the OneTouch® DataLink® Wireless unit, which transmits data through the network via an access point. Requirements for Network Configuration • OneTouch® DataLink® system software, version 3.2 or later • OneTouch® MeterLink™ software, version 3.0 or later (version 3.2 or later for OneTouch® DataLink® Sync configuration, version 3.
ethernet.book Page 4 Tuesday, December 11, 2007 11:25 AM OneTouch® DataLink® installation, this step was completed during the setup. If you are using a PC to transfer data, refer to “OneTouch® DataLink® Sync Configuration” on page 4. • Finally, read “Establishing Connectivity Using OneTouch® MeterLink™ Software” on page 24. Refer to the glossary for definitions of unfamiliar terms.
ethernet.book Page 5 Tuesday, December 11, 2007 11:25 AM 3 Enter the name of the OneTouch® DataLink® workstation. The default name should be LFS_DATALINK or LFS-DATALINK. 4 Locate and open the DataLink Sync directory on the C drive. 5 Double-click install.htm. The browser launches and a window appears prompting you to install and run “InstallAnywhere Web Installer.” Click Yes or Grant to accept—the button may vary depending on your browser. 6 Click Start Installer for Windows.
ethernet.book Page 6 Tuesday, December 11, 2007 11:25 AM Connecting a OneTouch® DataLink® Connection Module to the PC Server The procedure for connecting a connection module or a serial cable to the PC server is the same as connecting to the workstation. Follow the instructions under “Connecting a OneTouch® DataLink® Connection Module to the Workstation” on page 14 to connect a connection module or serial cable to the PC server.
ethernet.book Page 7 Tuesday, December 11, 2007 11:25 AM DataLink® Sync Properties Tabs Description Meter type Allows you to select the meter type used in the data transfer session. If the meter is OneTouch® Flexx™, select SureStepFlexx (Direct) for a serial cable connection, or SureStepFlexx (Infrared) for a connection module connection. Select SureStepPro if you are connecting a SureStepPro® bedside unit. Serial port Allows you to select the serial port used for data transfer.
ethernet.book Page 8 Tuesday, December 11, 2007 11:25 AM ◆ IMPORTANT: The program must be open to allow communications to occur. Indicates status of connection between workstation and OneTouch® DataLink® Sync. Displays type of meter used for transfer. Select meter in Meter tab of Properties window. Flashes during data transfer session. PC server configuration information. OneTouch® DataLink® workstation information.
ethernet.book Page 9 Tuesday, December 11, 2007 11:25 AM for transferring data from a OneTouch® Flexx™ meter. For more information on transferring data from the meter, refer to “Transferring Data” on page 30. If Auto-start service is selected in the General tab of the Properties window, data transfer occurs automatically when you connect the meter. If Auto-start service is not selected, you must click Start to begin data transfer.
ethernet.book Page 10 Tuesday, December 11, 2007 11:25 AM connector. Then, connect the modem connector to the modem (as shown in inset). ▲ WARNING: Connect the phone cable to the modem connector only. Failure to do so could result in electrical shock. 6 Turn on the modem.
ethernet.book Page 11 Tuesday, December 11, 2007 11:25 AM 2 Connect a phone cable between the connection module and the serial server connector. Then, connect the serial server connector to the serial server/client. If the meter is a OneTouch® Flexx™ meter, you may connect the serial cable in the cradle to the meter. Connect a phone cable from the cradle to the serial server connector. Then, connect the serial server connector to the serial server/ client (as shown in inset).
ethernet.book Page 12 Tuesday, December 11, 2007 11:25 AM Connecting a Receiving Modem to a Serial Server/Client Follow this procedure to connect a receiving modem to a serial server/client (see Figure 5). For instructions on connecting a sending modem to a connection module, refer to page 9. 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet.
ethernet.book Page 13 Tuesday, December 11, 2007 11:25 AM Terminal Server-to-Ethernet Configuration Using Multiple Receiving Modems A terminal server may be used to connect multiple (up to eight) receiving modems to an existing network through an Ethernet connection. The terminal server must be configured prior to use. Refer to the appropriate document for configuration information.
ethernet.book Page 14 Tuesday, December 11, 2007 11:25 AM Connecting to the Workstation Workstation connections will vary depending on the configurations option you choose. See Figure 1 for connection options. Connecting a OneTouch® DataLink® Connection Module to the Workstation Follow this procedure to connect a connection module to the workstation (see Figure 7).
ethernet.book Page 15 Tuesday, December 11, 2007 11:25 AM Connecting a Receiving Modem to the Workstation Follow this procedure to connect a receiving modem to the workstation (see Figure 8). 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet. 3 Connect a phone cable from the modem to an analog phone jack. The phone jack must be for a dedicated analog phone line.
ethernet.book Page 16 Tuesday, December 11, 2007 11:25 AM Wireless Communication The OneTouch® DataLink® Wireless unit allows you to transfer data from a OneTouch® Flexx™ meter to the workstation via a network enabled through wireless access. The meter plugs into a wireless unit located in the meter tote. Data is transmitted through access points installed on the network. ® ® There are two versions of the wireless unit.
ethernet.book Page 17 Tuesday, December 11, 2007 11:25 AM Setting Up the Wireless Unit You must set up and configure the wireless unit before using it to transfer data. Units can be configured from any computer. Charge the wireless unit before setting it up. 1 Connect a phone cable to the serial port connector. Then, connect the serial port connector to the workstation’s serial port. 2 Open a HyperTerminal session in Windows. 3 Click Restore Defaults on the Port Settings screen.
ethernet.book Page 18 Tuesday, December 11, 2007 11:25 AM For a Static IP • Enter the IP address for the wireless unit. • Enter the Gateway IP address. • Define the Netmask: Number of Bits for Host Port. Network Class Host Bits Netmask A 24 255.0.0.0 B 16 255.255.0.0 C 8 255.255.255.0 • Change the default Telnet password, if you wish. For DHCP • Enter 0.0.5.0 for the IP address fields to disable the BOOTP and improve response time.
ethernet.book Page 19 Tuesday, December 11, 2007 11:25 AM • • • • • • 4 Remote IP address = address of OneTouch® MeterLink™ Remote Port = 3001 DisConnMode = 00 FlushMode = 00 DisConnTime = 00:60 SendChar1 & SendChar2 = 00 Select option 4—WLAN to configure your institution’s wireless network’s parameters.
ethernet.book Page 20 Tuesday, December 11, 2007 11:25 AM Charging a Version 1 Wireless Unit Do Not use the version 1 units for data transfer until charging is complete. 1 Plug the charging adapter into the charger receptacle on the front of the wireless unit. 2 Plug the other end of the charging adapter into an AC power outlet. ▲ CAUTION: Do Not crimp the charging adapter cable—either leave the tote lid open during charging or remove the wireless unit from the tote.
ethernet.book Page 21 Tuesday, December 11, 2007 11:25 AM Reforming a Version 1 Wireless Unit Battery The reforming process for version 1 units involves a series of charges of progressively longer duration. This process may take as long as 90 minutes, depending on the state of the battery. 1 Charge the battery by plugging the charging adapter into the charger receptacle on the front of the wireless unit (as shown). Ensure the other end of the charging adapter is plugged into an AC power outlet.
ethernet.book Page 22 Tuesday, December 11, 2007 11:25 AM Figure 10 Setting up version 2 of the wireless unit for reforming 2 Follow the timer instructions to program the on/off cycles listed in Table 1. Set the timer to four cycles of 5 minutes on and 1 minute off, then three cycles of 15 minutes on and 3 minutes off, then six cycles of 30 minutes on and 10 minutes off. The final cycle (14) is set to on with no off. Allow the unit to charge overnight (at least 8 hours) in the final cycle.
ethernet.book Page 23 Tuesday, December 11, 2007 11:25 AM Replacing the Wireless Unit Battery This procedure applies only to version 2 of the wireless units. After replacing the battery, you must charge it. ▲ CAUTION: Use only the Lantronix NiMH (#510-005) battery pack (order from LifeScan, part number 02172001A). Using any other battery pack will void the warranty and can damage the wireless unit. LifeScan recommends recycling NiMH batteries.
ethernet.book Page 24 Tuesday, December 11, 2007 11:25 AM Establishing Connectivity Using OneTouch® MeterLink™ Software OneTouch® MeterLink™ is an application that provides connectivity between the meters and the OneTouch® DataLink® application via a network, modems, or locally through the workstation’s serial port.
ethernet.book Page 25 Tuesday, December 11, 2007 11:25 AM Connection List Report from the File menu. Print the list and keep it for reference. Minimize button Menu bar Tool bar Connection list Event list Status bar Figure 12 OneTouch® MeterLink™ software window The MtrLink.ini file, located in the C:\Program Files\LifeScan\MeterLink directory, contains information for all connections that have been added. Once you have established the connection list, save a copy of the MtrLink.
ethernet.book Page 26 Tuesday, December 11, 2007 11:25 AM (YYYYMMDD format) and are located in the C:\Program Files\LifeScan\MeterLink\MLLog directory. The window’s title bar displays the current event log name and path. ■ NOTE: Certain event descriptions, for example, error messages, may be truncated within the event list, making them difficult to interpret. To see an error message in its entirety, refer to the log file.
ethernet.book Page 27 Tuesday, December 11, 2007 11:25 AM Administrator Access mode enables the Connections menu, which contains commands for adding, editing, halting, restarting, and removing connections. Available in OneTouch® MeterLink™, version 3.
ethernet.book Page 28 Tuesday, December 11, 2007 11:25 AM 1 Select Add Network Device Connection from the Connections menu. The Network Device Connection dialog box appears. The dialog box may vary depending on the version of OneTouch® MeterLink™ you are using. 2 Enter information in each field: • Enter up to 20 characters in the Connection name field. This field helps you identify the server (for example, ICU Wireless for a wireless connection).
ethernet.book Page 29 Tuesday, December 11, 2007 11:25 AM Establishing a Connection with a PC Server/Client You must have OneTouch® MeterLink™ software, version 3.2 or later, and be in Administrator Access mode to establish a PC server connection. Select Administrator Access from the File menu and enter the password. 1 Select Add PC Server/Client Connection from the Connections menu. The PC Server/Client Connection dialog box appears.
ethernet.book Page 30 Tuesday, December 11, 2007 11:25 AM Establishing a Connection with the Workstation Serial Port You must be in OneTouch® MeterLink™ Administrator Access mode to establish a serial port connection. Select Administrator Access from the File menu and enter the password. 1 Select Add Serial Port Connection from the Connections menu. The Serial Port Connection dialog box appears. 2 Enter up to 20 characters in the Connection name field to identify the connection.
ethernet.book Page 31 Tuesday, December 11, 2007 11:25 AM 3 Place the bedside unit in the connection module. • If you have an Ethernet configuration, data is automatically transferred to the workstation through the network. • If a modem is detected, the connection module automatically dials the receiving modem (provided the number was downloaded to the bedside unit from the workstation, or entered at the bedside unit).
ethernet.book Page 32 Tuesday, December 11, 2007 11:25 AM OneTouch® Flexx™ Meter The following procedures explain how to transfer data between the OneTouch® Flexx™ meter and the workstation, using a connection module, a serial cable, or the OneTouch® DataLink® Wireless unit. Using a Connection Module A connection module allows you to transfer data from remote locations, either through modems or over a network.
ethernet.book Page 33 Tuesday, December 11, 2007 11:25 AM Messages appear on the screen indicating the status of the transfer. The meter beeps and a message appears when data transfer is complete. 2 Remove the meter from the connection module cradle and press Cont. If the meter is off when you remove it from the connection module, you can verify that the transfer was successful by turning on the meter.
ethernet.book Page 34 Tuesday, December 11, 2007 11:25 AM 2 Unplug the serial cable from the meter and press Cont. If the meter has turned off, you can verify that the transfer was successful by turning on the meter. If an error occurred during the transfer, the following message appears after the status screen: Last Data Transfer mm/dd/yy hh:mm Failed. Additionally, the status of the last upload appears at the status screen. Using a Wireless Unit 1 Perform a glucose test.
ethernet.book Page 35 Tuesday, December 11, 2007 11:25 AM Troubleshooting OneTouch® MeterLink™ Event Errors Following is a list of the more common OneTouch® MeterLink™ event errors. Error Message Connection reset by peer Failed to locate client Graceful shutdown in progress Invalid or already used IP address/port Cause Solution 1. PC server was turned off, or the user logged off or exited OneTouch® DataLink® Sync. 1.
ethernet.book Page 36 Tuesday, December 11, 2007 11:25 AM Error Message Check Connections at Workstation Solution 1. No connection established after five retries because of “no carrier” error. 1. Make sure: a. The workstation modem is plugged in and turned on. b. The workstation modem is connected to the wall phone jack. 2. Wrong phone number entered at meter. 2. Enter the correct receiving modem phone number. 3. Workstation modem hardware error. 3. Contact LifeScan. 1.
ethernet.book Page 37 Tuesday, December 11, 2007 11:25 AM Wireless Unit LED Error Conditions Following is a list of the wireless unit indicator light error conditions. If you encounter any of the hardware or software conditions, contact LifeScan’s Health Care Professional Line at 1 800 524-7226.
ethernet.book Page 38 Tuesday, December 11, 2007 11:25 AM Ethernet Connection from the PC Server If you are not able to successfully transfer data between the meter, connected to the PC server, and the workstation, open OneTouch® MeterLink™ software at the workstation and verify that the list of connections is correct. Then proceed through the following possible causes and solutions.
ethernet.book Page 39 Tuesday, December 11, 2007 11:25 AM Ethernet Connection from the Meter Location If you are not able to successfully transfer data between the meter and the workstation, and you have established that all network connections and settings are valid, proceed through the following flow chart to eliminate any problems with hardware or hardware connections. Problem Cannot transfer data over a network, from the meter to the workstation Cause Solution 1. Meter battery power is low. 1.
ethernet.book Page 40 Tuesday, December 11, 2007 11:25 AM Ethernet Connection from the Workstation If you are not able to successfully transfer data between the meter and the workstation over a network, open OneTouch® MeterLink™ software at the workstation and verify that the list of connections is correct. Then proceed through the following possible causes and solutions.
ethernet.book Page 41 Tuesday, December 11, 2007 11:25 AM Specifications Connection Module Dimensions and weight: connection module width length height weight 3.5 in 2.25 in 2.75 in 5.6 oz (without cables) width depth height weight SureStepPro® 4.10 in 2.87 in 5.95 in 4.0 oz wall mount cradle OneTouch® Flexx™ 4.21 in 2.89 in 6.76 in 4.
ethernet.book Page 42 Tuesday, December 11, 2007 11:25 AM Wireless Unit Dimensions and weight: width depth height weight 4.3 in 0.9 in 3.5 in (including antenna) 13 oz (without serial cable) Operating temperature: 0°–50°C Operating humidity: up to 95% relative humidity (noncondensing) Wireless: OneTouch® DataLink® Wireless unit is 802.11b (version 1 unit) and 802.11g (version 2 unit) standard compliant which ensures it is interoperable with existing 802.11b/g environments.
ethernet.book Page 43 Tuesday, December 11, 2007 11:25 AM Glossary 802.3 Defined by the IEEE, these standards govern the use of the CSMA/ CD (Carrier Sense Multiple Access/Collision Detection) network access method used by Ethernet networks. access point A device that allows wireless-equipped computers and other devices to communicate with a wired network. address See IP address.
ethernet.book Page 44 Tuesday, December 11, 2007 11:25 AM 44 IP address A name, set of numbers, or sequence of bits used to identify devices on a network. Each computer, printer, server, or other device on the network must have a unique address. Addresses are necessary so that information transmitted on the network will get to the right destination. modem A device that transforms digital information into an analog signal and vice versa for transmission across phone lines.
ethernet.book Page 45 Tuesday, December 11, 2007 11:25 AM PC server The computer running OneTouch® DataLink® Sync software and networked to the OneTouch® DataLink® workstation. The PC server uses OneTouch® DataLink® Sync software to communicate with OneTouch® MeterLink™ software on the workstation, allowing you to transfer data from a meter to the workstation over an Ethernet network. phone cable (RJ11) A cable used for transmitting information across analog phone lines. PING Packet InterNet Groper.
ethernet.book Page 46 Tuesday, December 11, 2007 11:25 AM 46 serial server connector A DB25 female to RJ11 connector that plugs into the modem and connects the modem to a serial server. TCP/IP Transmission Control Protocol/Internet Protocol. A widely used industry protocol suite for connecting computer equipment. TCP/IP is fully compatible across different hardware platforms, allowing computers from different vendors to interoperate and share data and services.
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ethernet.book Page 1 Tuesday, December 11, 2007 11:25 AM Professional Blood Glucose Management System LifeScan Health Care Professional Line: 1 800 524-7226 (USA) 1 888 353-0800 (Canada) LifeScan Web Site: www.LifeScan.com Milpitas, California 95035 AW 050-522-03F WebAW 088819B ©2007 LifeScan, Inc. Rev.
