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ethernet.book Page 2 Friday, October 26, 2007 1:08 PM Copyright © 2007 LifeScan, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval systems, or translated into any language or computer language, in any form, or by any means: electronic, mechanical, magnetic, optical, or otherwise, without the prior written permission of LifeScan, Inc, 1000 Gibraltar Drive, Milpitas, California, 95035, United States of America.
ethernet.book Page i Friday, October 26, 2007 1:08 PM Table of Contents OneTouch® DataLink® Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page ii Friday, October 26, 2007 1:08 PM Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 SureStepPro® Bedside Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 OneTouch® Flexx™ Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page 1 Friday, October 26, 2007 1:08 PM OneTouch® DataLink® Connection Overview OneTouch® DataLink® provides connectivity between SureStepPro® bedside units and OneTouch® Flexx™ meters and OneTouch® MeterLinkTM software running on the OneTouch® DataLink® workstation.
ethernet.book Page 2 Friday, October 26, 2007 1:08 PM Because there are numerous configuration possibilities and each network is unique, LifeScan recommends you consult with a LifeScan representative for an assessment of your institution’s connectivity capabilities and needs. ■ NOTE: Consult with your network administrator prior to installing any devices on the network.
ethernet.book Page 3 Friday, October 26, 2007 1:08 PM one terminal server. If you are using a wireless configuration, the serial client becomes the OneTouch® DataLink® Wireless unit, which transmits data through the network via an access point. Requirements for Network Configuration • OneTouch® DataLink® system software, version 3.2 or later • OneTouch® MeterLink™ software, version 3.0 or later (version 3.2 or later for OneTouch® DataLink® Sync configuration; version 3.
ethernet.book Page 4 Friday, October 26, 2007 1:08 PM OneTouch® DataLink® installation, this step was completed during the setup. If you are using a PC to transfer data, refer to “OneTouch® DataLink® Sync Configuration” on page 4. • Finally, read “Establishing Connectivity Using OneTouch® MeterLink™ Software” on page 21. Refer to the glossary for definitions of unfamiliar terms.
ethernet.book Page 5 Friday, October 26, 2007 1:08 PM 3 Enter the name of the OneTouch® DataLink® workstation. The default name should be LFS_DATALINK or LFS-DATALINK. 4 Locate and open the DataLink Sync directory on the C drive. 5 Double-click install.htm. The browser launches and a window appears prompting you to install and run “InstallAnywhere Web Installer.” Click Yes or Grant to accept—the button may vary depending on your browser. 6 Click Start Installer for Windows.
ethernet.book Page 6 Friday, October 26, 2007 1:08 PM Connecting a OneTouch® DataLink® Connection Module to the PC Server The procedure for connecting a connection module or a serial cable to the PC server is the same as connecting to the workstation. Follow the instructions under “Connecting a OneTouch® DataLink® Connection Module to the Workstation” on page 14 to connect a connection module or serial cable to the PC server.
ethernet.book Page 7 Friday, October 26, 2007 1:08 PM DataLink® Sync Properties Tabs Description Meter type Allows you to select the meter type used in the data transfer session. If the meter is OneTouch® Flexx™, select SureStepFlexx (Direct) for a serial cable connection, or SureStepFlexx (Infrared) for a connection module connection. Select SureStepPro if you are connecting a SureStepPro® bedside unit. Serial port Allows you to select the serial port used for data transfer.
ethernet.book Page 8 Friday, October 26, 2007 1:08 PM ■ IMPORTANT: The program must be open to allow communications to occur. Indicates status of connection between workstation and OneTouch® DataLink® Sync. Displays type of meter used for transfer. Select meter in Meter tab of Properties window. Flashes during data transfer session. PC server configuration information. OneTouch® DataLink® workstation information.
ethernet.book Page 9 Friday, October 26, 2007 1:08 PM for transferring data from a OneTouch® Flexx™ meter. For more information on transferring data from the meter, refer to “Transferring Data” on page 28. If Auto-start service is selected in the General tab of the Properties window, data transfer occurs automatically when you connect the meter. If Auto-start service is not selected, you must click Start to begin data transfer.
ethernet.book Page 10 Friday, October 26, 2007 1:08 PM connector. Then, connect the modem connector to the modem (as shown in inset). ▲ WARNING: Connect the phone cable to the modem connector only. Failure to do so could result in electrical shock. 6 Turn on the modem.
ethernet.book Page 11 Friday, October 26, 2007 1:08 PM 2 Connect a phone cable between the connection module and the serial server connector. Then, connect the serial server connector to the serial server/client. If the meter is a OneTouch® Flexx™ meter, you may connect the serial cable in the cradle to the meter. Connect a phone cable from the cradle to the serial server connector. Then, connect the serial server connector to the serial server/ client (as shown in inset).
ethernet.book Page 12 Friday, October 26, 2007 1:08 PM Connecting a Receiving Modem to a Serial Server/Client Follow this procedure to connect a receiving modem to a serial server/client (see Figure 5). For instructions on connecting a sending modem to a connection module, refer to page 9. 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet.
ethernet.book Page 13 Friday, October 26, 2007 1:08 PM Terminal Server-to-Ethernet Configuration Using Multiple Receiving Modems A terminal server may be used to connect multiple (up to eight) receiving modems to an existing network through an Ethernet connection. The terminal server must be configured prior to use. Refer to the appropriate document for configuration information.
ethernet.book Page 14 Friday, October 26, 2007 1:08 PM Connecting to the Workstation Workstation connections will vary depending on the configurations option you choose. See Figure 1 for connection options. Connecting a OneTouch® DataLink® Connection Module to the Workstation Follow this procedure to connect a connection module to the workstation (see Figure 7).
ethernet.book Page 15 Friday, October 26, 2007 1:08 PM Figure 7 Connection module-to-workstation connection Connecting a Receiving Modem to the Workstation Follow this procedure to connect a receiving modem to the workstation (see Figure 8). 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet. 3 Connect a phone cable from the modem to an analog phone jack.
ethernet.book Page 16 Friday, October 26, 2007 1:08 PM Wireless Communication The OneTouch® DataLink® Wireless unit allows you to transfer data from a OneTouch® Flexx™ meter to the workstation via a network enabled through wireless access. The meter plugs into a wireless unit located in the meter tote. Data is transmitted through access points installed on the network.
ethernet.book Page 17 Friday, October 26, 2007 1:08 PM • Flow Control = None 4 Connect the charger to the wireless unit. Then, plug the charger into an AC power outlet. 5 While holding down the X key on the keyboard (ensure Caps Lock is off), connect the other end of the phone cable (from step 1) to the Setup jack on the side of the wireless unit. 6 Press Enter when prompted.
ethernet.book Page 18 Friday, October 26, 2007 1:08 PM For DHCP • Enter 0.0.5.0 for the IP address fields to disable the BOOTTP and improve response time. • If not supplied by the DHCP Server, enter the Gateway IP address. • Define the Netmask: Number of Bits for Host Port. Network Class Host Bits Netmask A 24 255.0.0.0 B 16 255.255.0.0 C 8 255.255.255.0 • Change the default Telnet password, if you wish. • Change the DHCP device name, if you wish.
ethernet.book Page 19 Friday, October 26, 2007 1:08 PM ■ NOTE: Because each institution’s settings are unique, consult with your network administrator to find the appropriate settings for the following parameters: Topology, Network name, Security Suite, Encryption, and Data Rate. 5 Select option 9 and press Enter. ■ IMPORTANT: Ensure step 5 is completed or changes will not be saved. 6 Unplug the cable from the setup port when you are finished.
ethernet.book Page 20 Friday, October 26, 2007 1:08 PM ■ IMPORTANT: The wireless unit contains a nickel metal hydride (NiMH) battery pack that may require reformation after long-term storage. If, upon initial use, you observe that the wireless unit does not hold a charge, reform the battery. Refer to “Reforming the Wireless Unit Battery” below. Reforming the Wireless Unit Battery The wireless unit battery may require reformation after long-term storage.
ethernet.book Page 21 Friday, October 26, 2007 1:08 PM ■ NOTE: For a complete list of approved cleaning agents, refer to the Specifications section of the SureStepFlexx Meter Operator’s Guide. 2 Dry the unit thoroughly. ▲ CAUTION: Do not get water inside the wireless unit. Never immerse the unit or hold it under running water.
ethernet.book Page 22 Friday, October 26, 2007 1:08 PM ■ NOTE: Once you’ve added all connections and established that the list of connections is complete and accurate, save the list to an ASCII text file by selecting Save Connection List Report from the File menu. Print the list and keep it for reference. Minimize button Menu bar Tool bar Connection list Event list Status bar Figure 10 OneTouch® MeterLink™ software window The MtrLink.ini file, located in the C:\Program Files\LifeScan\MeterLink direct
ethernet.book Page 23 Friday, October 26, 2007 1:08 PM Event List Below the connection list is the event list, which displays the date, time, and description of the recorded events for each connection. Events may include establishing, halting, restarting, or removing a connection, as well as transferring data. Each event is preceded by an icon. – indicates the event is a normal occurrence. – indicates the event is an error or failure.
ethernet.book Page 24 Friday, October 26, 2007 1:08 PM Administrator/Viewer Access Mode OneTouch® MeterLink™ software operates in two modes, Viewer Access mode and Administrator Access mode. When you start the computer, the program opens in Viewer Access mode. To execute the Administrator mode: 1 Select Administrator Access from the File menu. 2 Enter the password in the access dialog box. The password was provided to you by a LifeScan representative during installation.
ethernet.book Page 25 Friday, October 26, 2007 1:08 PM open the Start menu, point to Programs, point to LifeScan DataLink, and then click DataLink Workstation. ▲ CAUTION: OneTouch® MeterLink™ software must be running to establish a network or serial port connection. If you quit OneTouch® MeterLink™, all connections are halted and meters cannot communicate with the workstation. Although no data is lost, no data will be transferred to the workstation.
ethernet.book Page 26 Friday, October 26, 2007 1:08 PM For a terminal server, enter 3001–3008 (corresponding to ports 1–8). For a serial client, select Any if the port number is dynamic or if you don’t know the port number. If the device is configured with a specific port number, you may enter it (1024–65535). For a wireless unit the default is 10002. (Verify with your Network Administrator if this setting was changed. See the fourth bullet in step 3 under “For DHCP” starting on page 18.) 3 Click OK.
ethernet.book Page 27 Friday, October 26, 2007 1:08 PM • Select the port number, if necessary. For a PC Server, the number defaults to 3001. This number must match the port number specified in the OneTouch® DataLink® Sync Network tab of the Properties window (see page 7). 3 Select PC Server for OneTouch® DataLink® Sync. 4 Click OK to establish the connection. ■ NOTE: OneTouch® DataLink® Sync software must be running on the PC server to establish a connection. An entry is added to the connection list.
ethernet.book Page 28 Friday, October 26, 2007 1:08 PM 4 Click OK to establish the connection. An entry is added to the connection list. After a few seconds, the status appears as Idle. Additionally, the connection event is added to the event list and the log file. Transferring Data SureStepPro® Bedside Unit Follow this procedure to transfer data between the SureStepPro® bedside unit and the workstation using the connection module.
ethernet.book Page 29 Friday, October 26, 2007 1:08 PM If the receiving modem phone number was not downloaded to the bedside unit from the workstation, the Enter Phone # screen appears. Enter the phone number for the receiving modem, then press Dial. < Messages appear on the screen indicating the status of the connection. The indicator light on the connection module blinks during the transfer of data. A message appears when data transfer is complete. 4 Appears for modem transfer only.
ethernet.book Page 30 Friday, October 26, 2007 1:08 PM 1 Place the meter into the connection module cradle. The connection module turns on the meter. • If you have an Ethernet configuration, data is automatically transferred to the workstation through the network. • If a modem is detected, the connection module automatically dials the receiving modem (provided the number was downloaded to the meter from the workstation, or entered at the meter).
ethernet.book Page 31 Friday, October 26, 2007 1:08 PM Using a Serial Cable A serial cable may be used to transfer data between the meter and the workstation. Use the built-in serial cable in the cradle to connect to a PC server, serial server/client, modem, or the workstation’s serial port. Or, use the OneTouch® DataLink® serial cable for a direct connection to the workstation. 1 Connect the serial cable (either the OneTouch® DataLink® serial cable or the cable in the cradle) to the meter.
ethernet.book Page 32 Friday, October 26, 2007 1:08 PM Using a Wireless Unit 1 Perform a glucose test. • If the meter is in the tote and connected to the wireless unit, data transfer begins automatically at the completion of each test. • If you are testing with the meter outside the tote, plug the meter into the wireless unit using the serial cable. The meter turns on automatically and data transfer begins. serial cable ■ NOTE: It is not recommended to lift the antenna during data transfer.
ethernet.book Page 33 Friday, October 26, 2007 1:08 PM Troubleshooting OneTouch® MeterLink™ Event Errors Following is a list of the more common OneTouch® MeterLink™ event errors. Error Message Connection reset by peer Failed to locate client Graceful shutdown in progress Invalid or already used IP address/port Cause Solution 1. PC server was turned off, or the user logged off or exited OneTouch® DataLink® Sync. 1.
ethernet.book Page 34 Friday, October 26, 2007 1:08 PM Error Message Check Connections at Workstation Solution 1. No connection established after five retries because of “no carrier” error. 1. Make sure: a. The workstation modem is plugged in and turned on. b. The workstation modem is connected to the wall phone jack. 2. Wrong phone number entered at meter. 2. Enter the correct receiving modem phone number. 3. Workstation modem hardware error. 3. Contact LifeScan. 1.
ethernet.book Page 35 Friday, October 26, 2007 1:08 PM Wireless Unit LED Error Conditions Following is a list of the wireless unit indicator light error conditions. If you encounter any of the hardware or software conditions, contact LifeScan’s Healthcare Professional Line at 1 800 524-7226.
ethernet.book Page 36 Friday, October 26, 2007 1:08 PM Ethernet Connection from the PC Server If you are not able to successfully transfer data between the meter, connected to the PC server, and the workstation, open OneTouch® MeterLink™ software at the workstation and verify that the list of connections is correct. Then proceed through the following possible causes and solutions.
ethernet.book Page 37 Friday, October 26, 2007 1:08 PM Ethernet Connection from the Meter Location If you are not able to successfully transfer data between the meter and the workstation, and you have established that all network connections and settings are valid, proceed through the following flow chart to eliminate any problems with hardware or hardware connections. Problem Cannot transfer data over a network, from the meter to the workstation Cause Solution 1. Meter battery power is low. 1.
ethernet.book Page 38 Friday, October 26, 2007 1:08 PM Ethernet Connection from the Workstation If you are not able to successfully transfer data between the meter and the workstation over a network, open OneTouch® MeterLink™ software at the workstation and verify that the list of connections is correct. Then proceed through the following possible causes and solutions.
ethernet.book Page 39 Friday, October 26, 2007 1:08 PM Specifications Connection Module Dimensions and weight: connection module width length height weight 3.5 in 2.25 in 2.75 in 5.6 oz (without cables) width depth height weight SureStepPro® 4.10 in 2.87 in 5.95 in 4.0 oz wall mount cradle OneTouch® Flexx™ 4.21 in 2.89 in 6.76 in 4.
ethernet.book Page 40 Friday, October 26, 2007 1:08 PM Wireless Unit Dimensions and weight: width depth height weight 4.3 in 0.9 in 3.5 in (including antenna) 13 oz (without serial cable) Operating temperature: 0°–50°C Operating humidity: up to 95% relative humidity (noncondensing) Wireless: OneTouch® DataLink® Wireless unit is 802.11b standard compliant which ensures it is interoperable with existing 802.11b/g environments.
ethernet.book Page 41 Friday, October 26, 2007 1:08 PM Glossary 802.3 Defined by the IEEE, these standards govern the use of the CSMA/ CD (Carrier Sense Multiple Access/Collision Detection) network access method used by Ethernet networks. access point A device that allows wireless-equipped computers and other devices to communicate with a wired network. address See IP address. connection module LifeScan’s remote connectivity device that allows you to transfer data between the meter and workstation.
ethernet.book Page 42 Friday, October 26, 2007 1:08 PM 42 IP address A name, set of numbers, or sequence of bits used to identify devices on a network. Each computer, printer, server, or other device on the network must have a unique address. Addresses are necessary so that information transmitted on the network will get to the right destination. modem A device that transforms digital information into an analog signal and vice versa for transmission across phone lines.
ethernet.book Page 43 Friday, October 26, 2007 1:08 PM PC server The computer running OneTouch® DataLink® Sync software and networked to the OneTouch® DataLink® workstation. The PC server uses OneTouch® DataLink® Sync software to communicate with OneTouch® MeterLink™ software on the workstation, allowing you to transfer data from a meter to the workstation over an Ethernet network. phone cable (RJ11) A cable used for transmitting information across analog phone lines. PING Packet InterNet Groper.
ethernet.book Page 44 Friday, October 26, 2007 1:08 PM 44 serial server connector A DB25 female to RJ11 connector that plugs into the modem and connects the modem to a serial server. TCP/IP Transmission Control Protocol/Internet Protocol. A widely used industry protocol suite for connecting computer equipment. TCP/IP is fully compatible across different hardware platforms, allowing computers from different vendors to interoperate and share data and services.
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