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ethernet.book Page 2 Friday, December 2, 2005 4:28 PM Copyright © 2005 LifeScan, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval systems, or translated into any language or computer language, in any form, or by any means: electronic, mechanical, magnetic, optical, or otherwise, without the prior written permission of LifeScan, Inc, 1000 Gibraltar Drive, Milpitas, California, 95035, United States of America.
ethernet.book Page i Friday, December 2, 2005 4:28 PM Table of Contents DataLink® Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page ii Friday, December 2, 2005 4:28 PM Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 SureStepPro Bedside Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 SureStepFlexx Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ethernet.book Page 1 Friday, December 2, 2005 4:28 PM DataLink® Connection Overview DataLink® provides connectivity between SureStepPro® bedside units and SureStepFlexx® meters and MeterLinkTM software running on the DataLink workstation.
ethernet.book Page 2 Friday, December 2, 2005 4:28 PM Because there are numerous configuration possibilities and each network is unique, LifeScan recommends you consult with a LifeScan representative for an assessment of your institution’s connectivity capabilities and needs. ■ NOTE: Consult with your network administrator prior to installing any devices on the network. Direct Connection You may connect either the SureStepPro or the SureStepFlexx meter directly to the workstation using a connection module.
ethernet.book Page 3 Friday, December 2, 2005 4:28 PM you are using a wireless configuration, the serial client becomes the OneTouch DataLink Wireless unit, which transmits data through the network via an access point. Requirements for Network Configuration • DataLink system software, version 3.2 or later • MeterLink software, version 3.0 or later (version 3.2 or later for DataLink Sync configuration; version 3.
ethernet.book Page 4 Friday, December 2, 2005 4:28 PM installation, this step was completed during the setup. If you are using a PC to transfer data, refer to “DataLink Sync Configuration” on page 4. • Finally, read “Establishing Connectivity Using MeterLink™ Software” on page 20. Refer to the glossary for definitions of unfamiliar terms.
ethernet.book Page 5 Friday, December 2, 2005 4:28 PM 5 Double-click install.htm. The browser launches and a window appears prompting you to install and run “InstallAnywhere Web Installer.” Click Yes or Grant to accept—the button may vary depending on your browser. 6 Click Start Installer for Windows. The Download Progress screen appears followed by the InstallAnywhere screen. 7 Click Next in the Introduction window.
ethernet.book Page 6 Friday, December 2, 2005 4:28 PM Connecting a DataLink Connection Module to the PC Server The procedure for connecting a connection module or a serial cable to the PC server is the same as connecting to the workstation. Follow the instructions under “Connecting a DataLink Connection Module to the Workstation” on page 14 to connect a connection module or serial cable to the PC server.
ethernet.book Page 7 Friday, December 2, 2005 4:28 PM DataLink Sync Properties Tabs Description Look and feel Select the appearance of the application. Choose between Metal or Windows. Sound A sound is emitted at the start of a data transfer session. Auto-start service Opens a connection between the workstation and the PC for data transfer when a meter is connected. DataLink Sync software starts minimized when this option is selected.
ethernet.book Page 8 Friday, December 2, 2005 4:28 PM ■ IMPORTANT: The program must be open to allow communications to occur. Indicates status of connection between workstation and DataLink Sync. Displays type of meter used for transfer. Select meter in Meter tab of Properties window. Flashes during data transfer session. PC server configuration information. DataLink workstation information. Appears when MeterLink at workstation is actively connected to DataLink Sync on PC server.
ethernet.book Page 9 Friday, December 2, 2005 4:28 PM SureStepFlexx meter. For more information on transferring data from the meter, refer to “Transferring Data” on page 26. If Auto-start service is selected in the General tab of the Properties window, data transfer occurs automatically when you connect the meter. If Auto-start service is not selected, you must click Start to begin data transfer. ■ NOTE: The Start button simply opens a connection between the PC and the workstation.
ethernet.book Page 10 Friday, December 2, 2005 4:28 PM to the meter. Connect a phone cable from the cradle to the modem connector. Then, connect the modem connector to the modem (as shown in inset). ▲ WARNING: Connect the phone cable to the modem connector only. Failure to do so could result in electrical shock. 6 Turn on the modem.
ethernet.book Page 11 Friday, December 2, 2005 4:28 PM 2 Connect a phone cable between the connection module and the serial server connector. Then, connect the serial server connector to the serial server/client. If you are using a SureStepFlexx meter, you may connect the serial cable in the cradle to the meter. Connect a phone cable from the cradle to the serial server connector. Then, connect the serial server connector to the serial server/client (as shown in inset).
ethernet.book Page 12 Friday, December 2, 2005 4:28 PM Connecting a Receiving Modem to a Serial Server/Client Follow this procedure to connect a receiving modem to a serial server/client (see Figure 5). For instructions on connecting a sending modem to a connection module, refer to page 9. 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet.
ethernet.book Page 13 Friday, December 2, 2005 4:28 PM Terminal Server-to-Ethernet Configuration Using Multiple Receiving Modems A terminal server may be used to connect multiple (up to eight) receiving modems to an existing network through an Ethernet connection. The terminal server must be configured prior to use. Refer to the appropriate document for configuration information.
ethernet.book Page 14 Friday, December 2, 2005 4:28 PM Connecting to the Workstation Workstation connections will vary depending on the configurations option you choose. See Figure 1 for connection options. Connecting a DataLink Connection Module to the Workstation Follow this procedure to connect a connection module to the workstation (see Figure 7). If you have a SureStepFlexx meter, you can connect the meter directly to the workstation using the DataLink serial cable or the serial cable in the cradle.
ethernet.book Page 15 Friday, December 2, 2005 4:28 PM Connecting a Receiving Modem to the Workstation Follow this procedure to connect a receiving modem to the workstation (see Figure 8). 1 Set the switches on the back of the modem as follows: 1 2 3 4 5 6 7 8 down up up down up up down up 2 Connect the power cord from the modem to an AC power outlet. 3 Connect a phone cable from the modem to an analog phone jack. The phone jack must be for a dedicated analog phone line.
ethernet.book Page 16 Friday, December 2, 2005 4:28 PM Wireless Communication The OneTouch DataLink Wireless unit allows you to transfer data from a SureStepFlexx meter to the workstation via a network enabled through wireless access. The meter plugs into a wireless unit located in the meter tote. Data is transmitted through access points installed on the network.
ethernet.book Page 17 Friday, December 2, 2005 4:28 PM • Flow Control = None 4 Connect the charger to the wireless unit. Then, plug the charger into an AC power outlet. 5 While holding down the x key on the keyboard, connect the other end of the phone cable (from step 1) to the Setup jack on the side of the wireless unit. 6 Press Enter when prompted.
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ethernet.book Page 19 Friday, December 2, 2005 4:28 PM Charging the Wireless Unit Charge the battery before using the unit for the first time and when the LOW BATT LED illuminates steady red, indicating that approximately 10% of battery capacity remains. You can continue using the wireless unit for data transfer while it is charging. 1 Plug the charging adapter into the charger receptacle on the front of the wireless unit. ▲ CAUTION: Use only the charger provided by LifeScan.
ethernet.book Page 20 Friday, December 2, 2005 4:28 PM Establishing Connectivity Using MeterLink™ Software MeterLink is an application that provides connectivity between the meters and the DataLink workstation via a network, modems, or locally through the workstation’s serial port. The software opens a local serial port to the workstation and a TCP/IP socket to each PC server or network device (serial server, terminal server, or serial client) providing dedicated communication.
ethernet.book Page 21 Friday, December 2, 2005 4:28 PM Connection List Report from the File menu. Print the list and keep it for reference. Minimize button Menu bar Tool bar Connection list Event list Status bar Figure 10 MeterLink software window The MtrLink.ini file, located in the C:\Program Files\LifeScan\MeterLink directory, contains information for all connections that have been added. Once you have established the connection list, save a copy of the MtrLink.
ethernet.book Page 22 Friday, December 2, 2005 4:28 PM (YYYYMMDD format) and are located in the C:\Program Files\LifeScan\MeterLink\MLLog directory. The window’s title bar displays the current event log name and path. ■ NOTE: Certain event descriptions, for example, error messages, may be truncated within the event list, making them difficult to interpret. To see an error message in its entirety, refer to the log file.
ethernet.book Page 23 Friday, December 2, 2005 4:28 PM Administrator Access mode enables the Connections menu, which contains commands for adding, editing, halting, restarting, and removing connections. Available in MeterLink, version 3.
ethernet.book Page 24 Friday, December 2, 2005 4:28 PM 2 Enter information in each field: • Enter up to 20 characters in the Connection name field. This field helps you identify the server (for example, ICU Wireless for a wireless connection). • Select Serial Server, Terminal Server, or Serial Client from the Device type dropdown list. For a wireless unit, select Serial Client. Once you select the device type you cannot change it. You must remove the connection and add a new one.
ethernet.book Page 25 Friday, December 2, 2005 4:28 PM Establishing a Connection with a PC Server/Client You must have MeterLink software, version 3.2 or later, and be in Administrator Access mode to establish a PC server connection. Select Administrator Access from the File menu and enter the password. 1 Select Add PC Server/Client Connection from the Connections menu. The PC Server/Client Connection dialog box appears. The dialog box may vary depending on the version of MeterLink you are using.
ethernet.book Page 26 Friday, December 2, 2005 4:28 PM Establishing a Connection with the Workstation Serial Port You must be in MeterLink’s Administrator Access mode to establish a serial port connection. Select Administrator Access from the File menu and enter the password. 1 Select Add Serial Port Connection from the Connections menu. The Serial Port Connection dialog box appears. 2 Enter up to 20 characters in the Connection name field to identify the connection.
ethernet.book Page 27 Friday, December 2, 2005 4:28 PM 3 Place the bedside unit in the connection module. • If you have an Ethernet configuration, data is automatically transferred to the workstation through the network. • If a modem is detected, the connection module automatically dials the receiving modem (provided the number was downloaded to the bedside unit from the workstation, or entered at the bedside unit).
ethernet.book Page 28 Friday, December 2, 2005 4:28 PM SureStepFlexx Meter The following procedures explain how to transfer data between the SureStepFlexx meter and the workstation, using a connection module, a serial cable, or the OneTouch DataLink Wireless unit. Using a Connection Module A connection module allows you to transfer data from remote locations, either through modems or over a network.
ethernet.book Page 29 Friday, December 2, 2005 4:28 PM Messages appear on the screen indicating the status of the transfer. The meter beeps and a message appears when data transfer is complete. 2 Remove the meter from the connection module cradle and press Cont. If the meter is off when you remove it from the connection module, you can verify that the transfer was successful by turning on the meter.
ethernet.book Page 30 Friday, December 2, 2005 4:28 PM 2 Unplug the serial cable from the meter and press Cont. If the meter has turned off, you can verify that the transfer was successful by turning on the meter. If an error occurred during the transfer, the following message appears after the status screen: Last Data Transfer mm/dd/yy hh:mm Failed. Additionally, the status of the last upload appears at the status screen. Using a Wireless Unit 1 Perform a glucose test.
ethernet.book Page 31 Friday, December 2, 2005 4:28 PM Troubleshooting MeterLink Event Errors Following is a list of the more common MeterLink event errors. Error Message Connection reset by peer Failed to locate client Graceful shutdown in progress Invalid or already used IP address/port Cause Solution 1. PC server was turned off, or the user logged off or exited DataLink Sync. 1. Check the PC server to ensure that it is turned on, connected to the network device, and that DataLink Sync is running.
ethernet.book Page 32 Friday, December 2, 2005 4:28 PM Error Message Check Connections at Workstation Cause 1. No connection established after five retries because of “no carrier” error. 2. Wrong phone number entered at meter. Solution 1. Make sure: a. The workstation modem is plugged in and turned on. b. The workstation modem is connected to the wall phone jack. 2. Enter correct receiving modem phone number. 3. Workstation modem hardware error. 3. Contact LifeScan. 1.
ethernet.book Page 33 Friday, December 2, 2005 4:28 PM Wireless Unit LED Error Conditions Following is a list of the wireless unit indicator light error conditions. If you encounter any of these conditions, contact LifeScan’s Healthcare Professional Line at 1 800 524-7226.
ethernet.book Page 34 Friday, December 2, 2005 4:28 PM Ethernet Connection from the Meter Location If you are not able to successfully transfer data between the meter and the workstation, and you have established that all network connections and settings are valid, proceed through the following flow chart to eliminate any problems with hardware or hardware connections. Problem Cannot transfer data over a network, from the meter to the workstation 34 Cause Solution 1. Meter battery power is low. 1.
ethernet.book Page 35 Friday, December 2, 2005 4:28 PM Ethernet Connection from the Workstation If you are not able to successfully transfer data between the meter and the workstation over a network, open MeterLink software at the workstation and verify that the list of connections is correct. Then proceed through the following possible causes and solutions.
ethernet.book Page 36 Friday, December 2, 2005 4:28 PM Specifications Connection Module Dimensions and weight connection module: width length height weight wall mount cradle: width depth height weight 3.5 in 2.25 in 2.75 in 5.6 oz (without cables) SureStepPro 4.10 in 2.87 in 5.95 in 4.0 oz SureStepFlexx 4.21 in 2.89 in 6.76 in 4.
ethernet.book Page 37 Friday, December 2, 2005 4:28 PM Wireless Unit Dimensions and weight: width depth height weight 4.3 in 0.9 in 3.5 in (including antenna) 13 oz (without serial cable) Operating temperature: 0°–50°C Operating humidity: up to 95% relative humidity (noncondensing) Wireless: DataLink Wireless unit is 802.11b standard compliant which ensures it is interoperable with existing 802.11b/g environments.
ethernet.book Page 38 Friday, December 2, 2005 4:28 PM Glossary 38 802.3 Defined by the IEEE, these standards govern the use of the CSMA/ CD (Carrier Sense Multiple Access/Collision Detection) network access method used by Ethernet networks. access point A device that allows wireless-equipped computers and other devices to communicate with a wired network. address See IP address.
ethernet.book Page 39 Friday, December 2, 2005 4:28 PM IP address A name, set of numbers, or sequence of bits used to identify devices on a network. Each computer, printer, server, or other device on the network must have a unique address. Addresses are necessary so that information transmitted on the network will get to the right destination. MeterLink software LifeScan’s software application that establishes a connection between a meter and the DataLink workstation.
ethernet.book Page 40 Friday, December 2, 2005 4:28 PM 40 PING Packet InterNet Groper. A program used to test network connectivity. PING sends a request message to a destination, and reports whether it receives a reply as expected. To PING a device, access the DOS prompt, then type ping, followed by a space, and the IP address (example: ping 154.1.80.82). Press Enter. protocol A set of rules for communication between two or more computers. DataLink uses the TCP/IP protocol suite.
ethernet.book Page 41 Friday, December 2, 2005 4:28 PM terminal server A device that connects up to eight receiving modems to a network through an Ethernet connection. The terminal server is configurable and communicates using TCP/IP. terminal server connector A DB25 male to RJ45 connector that plugs into the modem and connects the modem to a terminal server.
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