LaCinema PlayHD User Manual Table of Contents page 1 Table of Contents 1. Introduction................................................................................................................. 6 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. Computer Minimum System Requirements . ..................................................................................... 7 Supported Formats.........................................................................................................................
LaCinema PlayHD User Manual Table of Contents page 2 7.1.4. Media Library.................................................................................................................. 34 7.2. Settings: Audio/Video................................................................................................................... 35 7.2.1. Resolution....................................................................................................................... 35 7.2.2. Aspect Ratio...............
LaCinema PlayHD User Manual Copyrights Copyright © 2010 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation.
LaCinema PlayHD User Manual This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment.
LaCinema PlayHD User Manual Foreword page 5 Operating Environment Temperatures ✦✦ Do not expose the LaCinema PlayHD to temperatures outside the range of 5° C to 30° C (41° F to 86° F). As high end audio/video appliance, the LaCinema PlayHD has been designed with an efficient ventilation system. Allow 5 cm of clearance for airflow on all sides of the LaCinema PlayHD to prevent overheating. See Fig. 01. ✦✦ Do not stack the LaCinema PlayHD on another audio/video appliance such as a TV, VCR or DVD player.
LaCinema PlayHD User Manual 1. Introduction Congratulations on the purchase of your new LaCinema PlayHD! Simply connect the LaCinema PlayHD to your TV and use the included remote for easy navigation. The intuitive PlayHD menus are called Spaces and they give you easy access to watch high definition movies, view photos or listen to music. The LaCinema PlayHD allows you to choose from MPG, AVI, MP4, MKV, WMV, MOV, RMVB, ISO, VOB, IFO, ASF, TS, TP, TRP, MTS, M2TS, and DAT video formats for easy playback.
LaCinema PlayHD User Manual 1.1. Computer Minimum System Requirements ✦✦ Latest version of: • Windows XP®, Windows Vista®, or Windows 7® or • Mac® OS X 10.5 or 10.
LaCinema PlayHD User Manual Introduction page 8 1.2. Supported Formats Photo File Types Video Codecs ✦✦ MPEG-1 ✦✦ Xvid ✦✦ MPEG-2 / HD ✦✦ H.
LaCinema PlayHD User Manual Introduction page 9 1.3. Box Content Your LaCinema PlayHD package contains the items listed below: 1. LaCinema PlayHD 2. Remote control 3. 2 x AAA batteries 4. HDMI cable 5. USB cable 6. External power supply 7. Quick Install Guide 8. LaCie Utilities CD-ROM (with the User Manual and Media Info software) IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.
LaCinema PlayHD User Manual Introduction page 10 1.5. Supported Subtitles The LaCinema PlayHD supports the following subtitle formats, listed by font code: ✦✦ Western Europe (ISO) ✦✦ Central Europe (ISO, Windows-1250 ) ✦✦ Greek (ISO, Windows-1253) ✦✦ Cyrillic (Windows-1251) ✦✦ Cyrillic (KOI8-R) ✦✦ Traditional Chinese (Big5) ✦✦ Simplified Chinese (GB18030) ✦✦ Japanese (Shift-JIS) ✦✦ Korean (EUC-KR) Fig. 04 ✦✦ Arabic (Windows-1256) 1.6. Views of the LaCinema PlayHD 1.6.1. Front View 1.
LaCinema PlayHD User Manual Introduction page 11 1.7. Cables and Connectors 1.7.1. A/V (Audio/Video) Cables Audio/video cables supported by the LaCinema PlayHD: 1. HDMI (High-Definition Multimedia Interface - included with the box contents) – The optimal audio/video connection from the LaCinema PlayHD to compatible televisions. 2. Composite video/Stereo audio (not included) – Standard analog video and audio connections.
LaCinema PlayHD User Manual Using the Remote Control page 12 2. Using the Remote Control 2.1. Battery Installation Please install the included AAA batteries before using the remote control. To install the batteries: 1. Remove the battery compartment cover. 2. Load the batteries onto the battery compartment. Position the batteries so that the “+” symbols on the batteries face the same direction as the “+” symbols on the battery compartment. 3. Slide the battery compartment cover back into the remote.
LaCinema PlayHD User Manual Using the Remote Control page 13 2.2. Remote Control Key Index The included remote control allows you to set up and use the LaCinema PlayHD while it is connected to your TV. Button 1. Power 2. Previous 3. Stop 4. Play/Pause 5. Back (previous screen) OK 6. Up 7. Left/Rewind 8. Info 9. Volume 10. Eject 11. Home 12. Next 13. Mute 14. Favorite 15. OK 16. Right/Fast Forward 17. Down 18. Settings 19. Search/Go To 20. Page Fig.
LaCinema PlayHD User Manual 2.2.1. Using the Remote Control page 14 Important Button Details 1. Return: Go back to the previous menu. 2. OK: Confirm a selection. 3. Settings button: Display the available settings or actions in the different media spaces. During playback, this button will bring up a contextual menu to adjust the settings. OK Fig.
LaCinema PlayHD User Manual Setting Up: Transferring Files page 15 3. Setting Up: Transferring Files This chapter explains how to transfer files to the LaCinema PlayHD from your computer via USB. Learn how to play files stored on a USB disk drive or flash drive in section 6. Playing Files Located on a USB Hard Drive. The USB connection consists of the following steps: 3.1. STEP 1: Connect the Power Supply 3.2. STEP 2: Connect the USB cable 3.3.
LaCinema PlayHD User Manual Setting Up: Transferring Files page 16 3.1. STEP 1: Connect the Power Supply 1. Plug one end of the power adapter cord into the back of the LaCinema PlayHD and the other end into an active power outlet (Fig. 12). 2. Move to the next step, 3.2. STEP 2: Connect the USB cable. CAUTION: Only use the AC adapter supplied with your specific LaCie device.
LaCinema PlayHD User Manual Setting Up: Transferring Files page 17 3.2. STEP 2: Connect the USB cable 1. Make sure the power cable is connected as described in section 3.1. STEP 1: Connect the Power Supply. 2. Connect one end of the USB cable to your computer (Fig. 13) and the other end to the USB port on the rear of the LaCinema PlayHD (Fig. 14). Windows Users a. The drive will mount in My Computer/Computer (Fig. 15). b. Copy multimedia files to the mounted volume. Fig. 13 Mac Users a.
LaCinema PlayHD User Manual Setting Up: Transferring Files page 18 3.3. STEP 3: Unmounting Your Drive The LaCinema PlayHD behaves like an external USB device when it is connected to your computer via USB. LaCie highly recommends that you unmount the PlayHD disk drive volume before unplugging the USB cable. Windows XP From the system tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image) (Fig. 16 - Windows XP). Fig.
LaCinema PlayHD User Manual Setting Up: Connecting to TV page 19 4. Setting Up: TV Connection This chapter explains how to connect your LaCinema PlayHD to your television in order to browse and play files. Once the connection is established, go to section 5. Playing Multimedia Files for information on playing files. Setup consists of these steps: LaCinema PlayHD 4.1. STEP 1: Connect HDMI or Composite Video/Stereo Audio Cables 4.2. STEP 3: Connect the Power Supply 4.3.
LaCinema PlayHD User Manual 4.1.1. Setting Up: Connecting to TV page 20 HDMI (High Definition) Connection 1. Connect one end of the HDMI cable to your television’s HDMI port (Fig. 20). 2. Connect the other end of the HDMI cable to the corresponding port on the LaCinema PlayHD (Fig. 20). 3. Go to the next step, 4.2. STEP 3: Connect the Power Supply. 4.1.2. Composite Video & Stereo Audio Cable 1.
LaCinema PlayHD User Manual 4.1.3. Setting Up: Connecting to TV page 21 Coaxial Audio Connection You may use the coaxial audio connection (cable not included) to pass surround sound formats to a digital receiver/pre-amplifier. Please note that you will require an RCA type connector for the coaxial connection (not included). Coaxial Digital Audio Cable IMPORTANT INFO: Before connecting the cable, power off your digital receiver/pre-amplifier. 1.
LaCinema PlayHD User Manual Setting Up: Connecting to TV page 22 4.2. STEP 3: Connect the Power Supply IMPORTANT INFO: If your power supply cable is already connected, turn on your TV and skip to 4.3. STEP 4: Complete the Installation Wizard. 1. Plug one end of the power adapter cord into the back of LaCinema PlayHD and the other end into a power outlet (Fig. 26). 2. Turn on your television. TECHNICAL NOTE: If you do not see the PlayHD loading screen, you may have to adjust the video input on your TV.
LaCinema PlayHD User Manual Setting Up: Connecting to TV page 23 4.3. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema PlayHD, an installation wizard appears to help you configure the basic settings. The wizard will only appear the first time you turn on the LaCinema PlayHD or after a reset to factory default (7.3.4. Factory Default). 1. Make certain that: ✦✦ The LaCinema PlayHD is connected to the TV ✦✦ The power supply has been connected ✦✦ The TV is turned on Fig.
LaCinema PlayHD User Manual Playing Multimedia Files page 24 5. Playing Multimedia Files This chapter explains how to use the LaCinema PlayHD interface and play files from its hard disk. For information on playing files from external sources, refer to section 6. Playing Files Located on a USB Hard Drive. To access your files, use the remote control to browse through the different media spaces – Movie, Photo, or Music. The following section outlines how to play files for each media space.
LaCinema PlayHD User Manual 5.1.1. Playing Multimedia Files page 25 Movie Space Options While a movie is playing, you can adjust several playback pa rameters. Press the Setup button to display or exit the on-screen menu. Use the Left and Right buttons to navigate to a setting and click to enter the setting menu. To confirm a setting, click the button. Movie Space Menu (Fig. 33): 1. Audio 2. Subtitles 3. Play Mode Fig. 33 4. Video Settings 5. Go To 6. Zoom In/Zoom Out Audio Languages (Fig.
LaCinema PlayHD User Manual Playing Multimedia Files page 26 Play Mode Choose how to play back a movie: ✦✦ Normal playback ✦✦ Repeat one will play back the same file until it is stopped. ✦✦ Repeat all will play all the movie files in the same folder. The movie files are played back according to their order in the folder. Video Settings (Fig. 36) Modify the display: ✦✦ Brightness ✦✦ Contrast Fig. 36 ✦✦ Saturation ✦✦ Hue Go To (Fig.
LaCinema PlayHD User Manual Playing Multimedia Files page 27 5.2. Photos Space Navigate to the Photo Space using the Left and Right buttons (Fig. 38). Then use the Up and Down buttons to browse within the Photo Space. The Photo Space will display all supported photo files that are accessible to the LaCinema PlayHD (1.2. Supported Formats). Music and video files will not be displayed. Files are organized according to their location.
LaCinema PlayHD User Manual Playing Multimedia Files page 28 Timing Select the transition time between photos during a slideshow (Fig. 41). Transition Choose the transition effect between photos during a slideshow (Fig. 42). Repeat Select the playback mode (Fig. 43): ✦✦ Normal ✦✦ Shuffle ✦✦ Repeat one - the current photo will repeat continuously Fig. 41 ✦✦ Repeat all - all files in the current folder will play in succession until stopped continued on the next page >> Fig. 42 Fig.
LaCinema PlayHD User Manual Playing Multimedia Files page 29 Select Music (Fig. 44) Play music while watching a slideshow. You will have the option to go directly to the Music Space to select the track that fits best with your slideshow. Photo Settings (Fig. 45) Modify the display: ✦✦ Brightness ✦✦ Contrast ✦✦ Saturation ✦✦ Hue Rotate a photo right: Rotate the photo 90° clockwise by pushing the Up button. Fig.
LaCinema PlayHD User Manual Playing Multimedia Files page 30 5.3. Music Space Navigate to the Music Space using the Left and Right buttons (Fig. 46). Use the Up and Down buttons to browse within the Music Space. The Music Space will display all of the supported music files that are accessible to the LaCinema PlayHD. Only files recognized as audio files will be displayed (1.2. Supported Formats). Photo and video files will not be displayed. Files are organized according to their location.
LaCinema PlayHD User Manual Playing Files Located on USB Hard Drive page 31 6. Playing Files Located on a USB Hard Drive The LaCinema PlayHD can play multimedia files stored on external USB drives. Simply plug an external USB hard disk or flash drive into the front USB 2.0 port (Fig. 49 and Fig. 50) and navigate to the files using the LaCinema PlayHD menu. 6.1. USB Disk Connection 1. Connect the external USB hard drive to your computer to transfer multimedia files.
LaCinema PlayHD User Manual Playing Files Located on USB Hard Drive page 32 4. Use the remote control to navigate to one of the Media Spaces (Movies, Photos, or Music). Files located on the external USB hard drive can be accessed under USB1 (Fig. 51). 6.2. Compatibility In addition to hard disks, you can connect card readers, digital cameras, or digital camcorders with USB Mass storage support. Hard drives with the following file system formats are supported: ✦✦ NTFS (optimal) ✦✦ FAT32 Fig.
LaCinema PlayHD User Manual Settings Menu page 33 7. Settings Menu The Setup Space will help you configure and customize your LaCinema PlayHD. Access the Setup Space by navigating to the gear icon on the PlayHD menu (Fig. 53). Scroll through the Setup menu using the Up and Down buttons (Fig. 53). You can select General, Audio/Video, or System. To display the options for a setup category, press the changes are automatically saved. To select another option, press the Return previous menu.
LaCinema PlayHD User Manual 7.1.2. Settings Menu page 34 Subtitle Format You may change the default subtitle format (Fig. 56). See 1.5. Supported Subtitles for more information on supported subtitle formats. 7.1.3. Screen Saver The LaCinema PlayHD has a screen saver for inactive periods. Select the time of inactivity that will trigger the screen saver (Fig. 57). Fig. 56 7.1.4.
LaCinema PlayHD User Manual Settings Menu page 35 7.2. Settings: Audio/Video Fig. 59 ✦✦ Adjust settings for video resolution and aspect ratio ✦✦ Change the HDMI and coaxial audio output settings ✦✦ View movies at their native rate 7.2.1. Resolution Choose a display resolution to match your television (Fig. 60 - the default is HDMI Auto). 7.2.2. Aspect Ratio Fig. 59 Adjust the aspect ratio of the LaCinema PlayHD to match your television (Fig. 61): ✦✦ 16:9 ✦✦ Pan Scan 4:3 ✦✦ Letterbox 4:3 Fig.
LaCinema PlayHD User Manual 7.2.3. Settings Menu page 36 HDMI Audio Select the audio signal output via HDMI (Fig. 62): ✦✦ Decode - Best suited when connecting the HDMI cable to your television. Surround formats will be mixed down for stereo output. ✦✦ Pass through - Best suited when connecting the HDMI cable to a digital receiver/pre-amplifier for surround sound audio. Surround sound formats feature multichannel audio output to more than two speakers. Examples may be 5.
LaCinema PlayHD User Manual Settings Menu page 37 7.3. Settings: System Fig. 64 ✦✦ Review and update the LaCinema PlayHD firmware ✦✦ Reformat the internal hard disk ✦✦ Reset the LaCinema PlayHD to factory settings 7.3.1. Version View the firmware version of your LaCinema PlayHD (Fig. 65). 7.3.2. Firmware Update Fig. 64 LaCie highly recommends that you search for firmware updates to your LaCinema PlayHD: 1. Find the version of the current firmware (see 7.3.1. Version). 2. Visit www.lacie.com 3.
LaCinema PlayHD User Manual Settings Menu page 38 9. The LaCinema PlayHD should find the firmware update on your USB flash drive or key (Fig. 67). Click OK to proceed with the update. 10. A window prompt will ask you to keep the LaCinema PlayHD powered on during the update. You may damage the PlayHD if you turn the power off or unplug the USB flash drive or key during the firmware update. 11. A final window prompt will let you know that the update was successful and that the LaCinema PlayHD will restart.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 39 8. Reformatting the LaCinema PlayHD Hard Disk Your LaCinema PlayHD is preformatted and optimized for NTFS. It is ready to receive media content from a Windows computer straight out of the box. You may reformat the LaCinema PlayHD on a computer (8.1. Reformatting: Windows and 8.2. Reformatting: Mac Users) or on the device itself.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 40 8.1. Reformatting: Windows 8.1.1. Formatting for Windows XP The steps listed below will help you format and partition your LaCinema PlayHD disk drive using Windows XP. Please see 8.1.2. Formatting for Windows Vista/7 or 8.2. Reformatting: Mac Users for instructions on formatting with alternative operating systems. For more information on the optimal file format, go to 8. Reformatting the LaCinema PlayHD Hard Disk.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 41 9. Specify the partition size. By default, the partition occupies the entire volume (Fig. 72). Click Next. 10. Assign a drive letter or mount path (Fig. 73). Click Next . 11. Select the file format for the disk (FAT32 will only appear as an option if the partition is 32GB or less). Once FAT32 or NTFS has been selected (Fig. 74), you have the option to Perform a quick format, which allows for a much faster format.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 42 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. 75). To make a change, select Back. 13. Windows Disk Management will format and partition the disk according to your settings (Fig. 76), and your drive will appear in My Computer, ready to use. IMPORTANT INFO: MS-DOS (FAT32) is compatible with Windows and Mac operating systems.
LaCinema PlayHD User Manual 8.1.2. Reformatting the LaCinema PlayHD page 43 Formatting for Windows Vista/7 Master Boot Record or GUID Partition Table? Master Boot Record (MBR) partitioning has been the hard drive standard for many years. It supports a maximum of four primary partitions with a size limit of 2TB per partition. Due to partition limitations in the face of ever-expanding hard disk drive sizes, Global Unique Identifier Partition Tables (GPT) has been established.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 44 3. The New Simple Volume Wizard will appear. To continue choose Next. (Fig. 80) 4. This wizard allows you to create volumes, also known as partitions. You can choose to create a single partition or many. Type the size of the partition you want to create in megabytes (MB). For example, a 100GB (gigabyte) partition is 100000MB. (Fig. 81) Once you have chosen a partition size, select Next. continued on next page>> Fig. 80 Fig.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 45 5. Assign a drive letter or accept the default. (Fig. 82) Select Next. 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32. Once the format is selected, you may check Perform a quick format, which allows for a much faster format. While Disk Management does not check the drive for errors as extensively with a quick format, the option does save time (Fig. 83).
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 46 TECHNICAL NOTE: Windows Vista SP1/SP2 and Windows 7 offer the exFAT file system, which is not limited to partitions less than 32GB (Fig. 83). Used primarily with USB flash drives, the exFAT file system overcomes many of the limitations of FAT32. In addition to Windows Vista SP1 and Windows 7, the exFAT file system can work on Windows XP SP2 with a special driver.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 47 8.2. Reformatting: Mac Users IMPORTANT INFO FOR MAC USERS: While the PlayHD will work with the Mac OS HFS+ (non-journaled) disk format, it offers improved performance when formatted in NTFS. If your Macintosh computer includes third-party applications or drivers that permit writing to NTFS, LaCie highly recommends maintaining NTFS as the drive format for the PlayHD.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 48 6. From the Volume Scheme: menu, choose the number of partitions for the disk drive using the pull-down menu (Fig. 88 (6a) - Mac OS X gives you the option of dividing the drive into a maximum 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area (Fig. 88 (6b)) or write the size manually in the Size box. (Fig. 88 (6c)). 7.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 49 8.3. Reformatting: The LaCinema PlayHD TV Menu The LaCinema PlayHD internal hard disk may be formatted using the menu. Choosing this method will reformat the disk in NTFS. CAUTION: Following these steps will erase all media files from the LaCinema PlayHD. Back up all data that you want to protect or continue to use before you format the disk drive. Please note that your PlayHD settings will be preserved (i.e. language). 1.
LaCinema PlayHD User Manual Reformatting the LaCinema PlayHD page 50 5. Please do not unplug the power to your LaCinema PlayHD during the format (Fig. 94). 6. You will receive a window prompt announcing that the format is finished (Fig. 95). Click Restart to reinitialize the LaCinema PlayHD. 7. See 3. Setting Up: Transferring Files to begin copying media files to your LaCinema PlayHD. Fig. 94 Fig.
LaCinema PlayHD User Manual 9. Technical Information 9.1. HD File Format Compatibility The LaCinema PlayHD is fully compatible with the high definition formats below: ✦✦ AVC HD ✦✦ H.264 (MPEG-4 P10) ✦✦ MPEG-2 HD ✦✦ MPEG-4.2 ✦✦ WMV9 ✦✦ VC-1 ✦✦ Xvid 9.2. Optimizing Data Transfers Data transfers for the LaCinema PlayHD are the flow of data from computer RAM to storage, or between storage devices.
LaCinema PlayHD User Manual 10. Troubleshooting If your LaCinema PlayHD does not work properly, please refer to the Troubleshooting table to find a solution. You may also visit the PlayHD product page on the LaCie website for recent information concerning the device: www.lacie.com. If you need further assistance, please contact your LaCie reseller or LaCie Customer Support (see section 11. Contacting Customer Support for details).
LaCinema PlayHD User Manual Troubleshooting page 53 10.1. Troubleshooting the Television/Stereo Connection Problem Question Answer The TV does not recognize the connected disk. Have you properly set the video out parameters in the Settings menu? Click the Info button on the PlayHD remote control to change from HDMI (default) to Composite Video Out mode. When switching, make certain to connect the proper cables to view the image (4.1.1. HDMI (High Definition) Connection and 4.1.2.
LaCinema PlayHD User Manual Troubleshooting page 54 10.2. USB Connection (Mac Users) Problem Question Answer The drive is not recognized by the computer. Does an icon for the drive appear on the desktop? Unless you have set the Finder preference not to show External disks on the desktop, an icon for the LaCie drive will be visible. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
LaCinema PlayHD User Manual Troubleshooting page 55 10.3. USB Connection (Windows Users) Problem Question Answer The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see 8. Reformatting the LaCinema PlayHD Hard Disk. Does your operating system support the disk file system format? Check your computer’s documentation and see 8. Reformatting the LaCinema PlayHD Hard Disk.
LaCinema PlayHD User Manual Contacting Customer Support page 56 11. Contacting Customer Support Before You Contact Technical Support 1. Read the User Manual and review section 10. Troubleshooting. 2. Try to isolate the problem. If possible, make the drive the only external device on your computer or TV. 3. Make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions from troubleshooting and the problem persists, contact us at www.lacie. com.
LaCinema PlayHD User Manual Contacting Customer Support page 57 11.1. LaCie Technical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil http://www.lacie.com/us/contact/ LaCie Canada http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Denmark http://www.lacie.
LaCinema PlayHD User Manual Warranty Information page 58 12. Warranty Information LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive.