Warranty

Warranty Information
LaCie offers first-rate service and support through our generous warranty policy. Our 1-, 2-, 3-, and 5-year
policies include comprehensive, complimentary web-based resources, expert in-house technical support,
and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie
Support at www.lacie.com/support where you can find online support and contact information. You may
also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product's warranty status and to see
which standard warranty is included with your product, type in your product's serial number on
www.lacie.com/support. If no warranty is listed under your product's name, this means that the warranty
has expired.
Warranty Upgrades
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or
Advanced Exchange. For details, see www.lacie.com/warranties.
Legal Information
A standard LaCie limited warranty is included with all products. Please read the terms and conditions
below.
LaCie Limited Warranty Policy
LaCie ("LaCie") warrants, to the original purchaser, that this equipment shall be free of defects in
materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the
model, from LaCie's date of original shipment when the equipment is used normally and is properly
serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and
exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to
you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value
of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may
be a new product or a remanufactured product. In order to receive the remedy set forth above, you must
return the product during the warranty period and include with each returned product (i) a copy of your
original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your
name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial
numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer
must pay all transportation costs for a returned product. The product will need to be returned to LaCie
within the country of original retail purchase. This warranty applies only to hardware products; LaCie
software, media, and manuals are licensed and warranted pursuant to separate written agreement. This
warranty does not apply if the product has been misused or has been damaged by accident, abuse,
misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial
number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO)
to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD "AS IS" AND LACIE
EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A
PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT
WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE
PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4)