Warranty

Small Appliances
Limited Warranty
What does L’Chef’s warranty cover?
L’Chef warrants its products to be free from manufacturing defects in materials and workmanship.
This warranty applies to L’Chef products purchased and operated in the U.S.A. its territories, and Canada. You are expected to read and follow
the instructions in the accompanying owner’s manual before using this product to best ensure the proper operation and durability of this
product during the warranty period.
What doesn’t L’Chef’s warranty cover?
The L’Chef warranty DOES NOT cover:
• Normal wear and tear from designed use.
• Damage resluting from misuse, accident, shipping, commercial use, neglect, incidental or consequential damages, or from damage caused by
any foreign objects.
• Incidental fees associated with shipping or repairing your product, such as handling or cleaning.
Implied warranties of merchantability and fitness for a particular purpose and all other warranties express or implied, other than the limited
warranty described in this document, are excluded.
L’Chef products contain no user serviceable parts. Any attempt to repair your L’Chef product will void the warranty.
Who is covered by this warranty?
This warranty applies only to the original noncommercial purchaser, and is non-transferable. Since an unauthorized dealer is an original
purchaser, the warranty does not apply when consumers purchase L’Chef products from unauthorized dealers.
What will L’Chef do?
Upon receiving a product, (within the stated warranty period) L’Chef will inspect it for defects. If it is determined to be defective, L’Chef will repair
or replace it, at its sole option. We will replace defective products with a comparable model at our discretion. L’Chef will not refund the purchase
price or provide any other remedy.
How do I receive warranty service?
For all warranty related issues you MUST first contact L’Chef’s customer service department at 1.877.267.2434, or e-mail us at [e-mail]
We will provide authorization to complete the warranty process. (Note: If warranty work is authorized within 90 days of the purchase date, L’Chef
may also approve and send you a pre-paid shipping tag to cover the costs of shipping the product to us. When shipping from CANADA, you
must include a copy of the shipping receipt.)
To have warranty work completed you MUST:
• Package the product securely in appropriate packing material.
• Include a copy of your original purchase receipt. (Your warranty cannot be processed without it.)
• Include a statement, giving specific reasons for the return, your address, and contact numbers.
• Pay to have the item shipped to L’Chef (except as noted above).
• Ship the product to L’Chef’s “Warranty Department” at:
Your L’Chef warranty also includes free return shipping for defective products, after the warranty work is completed.
How long does this warranty last?
The warranty length is stated below.
Attn: Service Department
825 N. Industrial Road
St. George, UT 84770
Product Name: L’EQUIP FilterPro & 528 Dehydrators
Motor - 10 Year
Electronics - 10 Year
Base - 10 Year
Parts - 1 Year
Accessories/Attachments - 1 Year
Plastics - 1 Year