Conference phones for every situation The Konftel 300W User Guide ENGLISH
Our patented audio technology, OmniSound®, is embedded into all Konftel phones to ensure crystal-clear voice transmission. We’re now taking OmniSound® to the next level. OmniSound® 2.0 provides the Konftel 300W with the capability to deliver an even more impressive audio quality. Just like OmniSound® full duplex, OmniSound® 2.0 uses an omni-directional microphone and three speakers for optimal audio performance. OmniSound® 2.
Table of contents Description 2 General................................................... 2 Maintenance........................................... 2 keypad................................................... 4 Display screen......................................... 5 Navigation and selection in menus............ 6 General 7 Unpacking.............................................. 7 Connecting and installing the unit............. 8 Select connectivity option with the line mode............................
Description General The Konftel 300W is a battery-driven wireless conference phone that can be connected to DECT systems, mobile phones or PCs. It can be connected to a Konftel DECT base station or any GAP-compatible DECT system. The conference phone has a host of innovative features: • A fully wireless unit that provides talk time of up to 48 hours without having to recharge. • OmniSound® 2.0 audio technology. • USB connectivity allows the phone to be used to make VoIP calls.
Description Microphone Speaker Display screen Keypad LEDs SD memory card port LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red Hold, microphone and speaker turned off Steady red light Mute, microphone turned off Battery Mini USB port for PC connection Mobile phone connection Security lock port Power supply port 3
Description keypad UP ARROW navigation in menus, display of call list MENU, settings menu DOWN ARROW navigation in menus, display of call list C, no/end/back recording OK, yes/confirm choice Increase volume Answer/connect calls and Flash Decrease volume Hang up/end call MUTE the caller cannot hear you CONFERENCE automatic dialling of conference groups HOLD puts a call on hold Alphanumerical buttons, phonebook LINE MODE, connectivity options Writing text Each button contains letters and charact
Description Display screen On Hook Signal strength DECT Date Time Battery charging Fully charged < 1 hr talk time Off Hook Call duration Recording indicator Line menu Press LINE to switch to and from this menu. Menu Press MENU to switch to and from a menu.
Description Navigation and selection in menus Press MENU. Select the option you want from the menu using the arrow buttons. Confirm by pressing OK to select the marked option. Cancel the setting or go back one level in the menu by pressing C. Quit the menu by pressing MENU again. Note that after you have made changes to a setting, you must press OK to activate the setting.
General Unpacking Check that all parts are included in the package. If any parts are missing, please contact your retailer. • • • • • • • The Konftel 300W conference phone Battery Charging cradle 7.5 metre power cable for charging stand/Konftel 300W AC adapter 1.5 metre USB cable Quick reference guides in different languages Packages with base station also include: • • • • • Konftel DECT Base station AC adapter with 1.5 metre cable 1.
General Connecting and installing the unit Open the battery cover and insert the battery as illustrated. Connect to a DECT system (see page 11), a mobile phone or a computer as illustrated. (An optional phone cable is required for connection to mobile phones.) Mini USB port for PC connection 8 Place the conference phone in the middle of the table. Place the conference phone at least 20 cm from the users.
General Select connectivity option with the line mode The unit is pre-programmed for a DECT connection but it is possible to switch between and combine all available connectivity options. Press the LINE MODE key. Select the connection you want and press OK to confirm. The box in front of the selected option is filled in which indicates that this connectivity option can be used for calls. Press the LINE MODE key again to close the line mode. Remove a connectivity option in the same way.
General Recharging batteries The Konftel 300W lets you know when the battery’s remaining capacity is less than one hour of talk time. An audible signal is emitted and the LEDs flash three times. The battery recharging symbol on the display screen will also start flashing. Recharge the Konftel 300W by placing it on the charging stand. The battery can also be recharged by plugging the power cable into the Konftel 300W. Batteries The battery has a button to display the battery’s remaining capacity.
Connect to a DECT system The Konftel 300W connects to different makes of GAP-compatible DECT systems. The Konftel 300W plus Konftel DECT base station package provides a solution for offices without a compatible DECT system. Registration The Konftel 300W has to be registered with a base station before it can be used. Note that both the base station and the Konftel 300W have to be put into registration mode. Here we explain how to register in a Konftel DECT base station.
Connect to a DECT system Registering the Konftel 300W with a DECT base station Select MENU > SETTINGS > DECT > REGISTER (2,1,2) to start the registration guide in the Konftel 300W. Please note that you must confirm all your choices by pressing OK. Select base (1–4). Four base stations can be registered in the Konftel 300W. If no base station has been programmed, choose no. 1. Numbers being used are indicated by a filled box. Enter the base station’s security code (PIN code).
Answering and making calls Answering calls A ring tone is heard and the blue LEDs start flashing. Press to answer. The LEDs show a steady blue light. The duration of the call is shown on the display screen. Making calls Dial the number. Press . The number is called and the LEDs show a steady blue light. The duration of the call is shown on the display screen. Or: Press . Dial the number. The number is called and the LEDs show a steady blue light.
Answering and making calls Making three-way calls (DECT) The simplest way to set up a multi-party call is to use the conference guide (see page 18). You can connect another party to an on-going call as follows. During a call, the button acts as Flash/R-pulse, which means it transmits commands to the PBX. This description applies for DECT calls only. Please note that you may have to use keys other than F3 and F to send commands to the PBX/phone operator to link a call and return to an active call.
Answering and making calls Indicate whether you want to connect a call with one user or several users in the computer’s VoIP software. The Konftel 300W functions as a speaker and microphone for the computer. Answering a VoIP call Press . The Konftel 300W has now been put into call mode and the LEDs show a steady blue light. Indicate whether you want to start the call by answering in the computer’s VoIP software. The Konftel 300W functions as a speaker and microphone for the computer.
During a call Adjusting the speaker volume Adjust the speaker volume using the buttons and . Adjusting the speaker volume when multiple lines are connected If you have selected multiple lines, you can adjust the volume level for each line. This is useful if the lines have different volume levels. Press the or key to display the current volume setting. The current main volume appears on the display screen.
During a call Switching lines during calls Connecting a new line during a call You can add another line or switch between connected lines during a call. Press the LINE MODE button during the call. An indicator appears on the display screen in front of the selected line(s). Use the arrow buttons to mark the line you want to connect and confirm your choice by pressing OK. If you selected USB or MOBILE, this line will open. You then connect the call via the computer or mobile phone.
Conference guide The conference guide allows you to create 20 conference groups with up to six people in each. You can now call the participants in a meeting by simply pressing a few buttons. You may need to adjust some settings in your Konftel 300W to make it compatible with your PBX. Please turn to page 21 in this User Guide for more details. Please note that the conference guide is used for DECT calls. Calls via USB are connected via the PC and calls via MOBILE from the mobile phone.
conference guide If you don’t get an answer Press C if one of the persons you are trying to call does not answer. The conference guide will ask you if you want to redial that person. Either press OK or C. If you decide not to redial (C) you will be asked if you want to end the conference guide or continue to the next person. Press OK to continue and C to end the guide. When the guide has ended, you will be connected with up to six people and ready to start your conference.
conference guide Editing conference groups Select MENU > CONF GUIDE > EDIT GROUP (3,3). Here, you can change the name of a conference group, add or delete a person from a group and change a person’s name and phone number. Mark your choice of option in the menu and press OK to confirm. The names of the conference groups are displayed. Mark the group you want to change and press OK to confirm. Mark a person you want to change and press OK to confirm. Make the change and press OK to confirm.
conference guide Conference guide settings When a multi-party call is going to be connected, a special signal (flash or R-pulse) is produced which transmits the command (request, return and conference) to the PBX. It may be necessary to change the type of signal if calls are connected via a PBX. Different PBXs may require different signals. These requirements should be specified in the technical data for the PBX. Settings for the most common PBXs are listed on Konftel’s website.
Phonebook The Konftel 300W has a phonebook that holds up to 200 entries. See page 13 for making calls via the phonebook. Entering text with the keypad Please turn to page 4 for instructions on using the keypad to enter text. Searching for contacts The simplest way to search for a contact in the address book is to hold down a number button for two seconds (see page 13). You can also search for a contact via the PHONEBOOK menu. Select MENU > PHONE BOOK > SEARCH CONTACT (1,1).
phonebook Deleting contacts Select MENU > PHONE BOOK > ERASE CONTACT (1,4). Mark the contact you want to delete and press OK. Confirm that you really want to delete the contact by pressing OK or cancel the deletion of a contact by pressing C. Deleting all conference groups Select MENU > PHONE BOOK > ERASE ALL (1,5). Confirm that you really want to delete all contacts by pressing OK or cancel the deletion of a contact by pressing C.
Recording It is possible to record a phone conference on an SD (Secure Digital) memory card so you can listen to it later on. It is possible to record a call in progress and use the Konftel 300W as a dictaphone. A flashing symbol appears on the display screen during recording. A beep is heard every 20 seconds so that other parties in the call know it is being recorded. The beep can be turned off (see page 26). The recorded call is saved on the memory card.
recording Listening to a recording You can listen to a recorded phone conference on your Konftel 300W or a computer using an SD memory card reader. Recordings are saved in .wav format and can be played back on your choice of media player. Listening to recordings on the Konftel 300W: Select MENU > RECORDING > PLAYBACK FILE (4,1). Mark the folder you want (date) and press OK to confirm. A list of all recordings for the specified date is displayed.
recording Managing recordings Editing the name of a recording The recording is named by default with the time at which the recording started. Select MENU > RECORDING > EDIT FILE (4,2). Mark the folder you want and press OK to confirm. Mark the recording to be edited and press OK. Make the change and press OK to confirm. Delete a number or a letter in a name by pressing C.
Settings DECT Select a base station Select MENU > SETTINGS > DECT > BASE (2,1,1). The AUTO option and the base stations that are registered are displayed as options in the menu. AUTO means that the Konftel 300W automatically selects the registered base station that has the greatest signal strength. Registering with a base station Select MENU > SETTINGS > DECT > REGISTER (2,1,2). The Konftel 300W registration guide starts. See page 12 for a detailed description of the registration process.
SETTINGS Adjusting date and time Changing the date Select MENU > SETTINGS > TIME DATE > DATE (2,4,1). Change the flashing figures for the year using the arrow buttons or by entering the figures on the keypad. Press OK to confirm and to continue to the month, and then proceed in the same way for the day. Changing the time Select MENU > SETTINGS > TIME DATE > TIME (2,4,2). Change the flashing figures for the hour using the arrow buttons or by entering the figures on the keypad.
Settings Adjusting microphone volume with mobile phone connected The Konftel 300W microphone has seven volume settings, so if the volume of calls via Mobile phones is too soft or too loud, you can easily adjust it to the right level. Select MENU > SETTINGS > MOBILE LEVEL (2,7). Select your choice and press OK to confirm. Adjusting sound (equaliZer) The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL and BRIGHT). Select MENU > SETTINGS > MOBILE LEVEL (2,8).
SETTINGS Checking status If you need to check the software version or serial number. 30 Select MENU > STATUS (5).
Upgrading software The Konftel 300W is continually being developed with smart features and the software can be upgraded to ensure the unit is always running the latest software version. Upgrading from a PC Installing Konftel PC Suite Visit www.konftel.com/upgrades and select Konftel 300W. Click to download Konftel PC Suite. Install the software on your computer. Follow the instructions given by the installation program.
Optional accessories Please visit Konftel’s website www.konftel.com/300W.
Troubleshooting If your Konftel 300W is not working properly: • If there is no dialling tone, check that an DECT line has been selected. • Check that the Konftel 300W is within range for a DECT base station and that it is registered with the base station. • Check that the microphone is turned on during the call. The blue microphone LEDs must be lit.
Technical specifications Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, flash/R, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot Memory Support for SD memory cards up to 2 GB Upgrades The Konftel PC Suite upgrades Konftel 300W software via the USB connection Connectivity Wireless DECT / DECT
Technical specifications Environment Temperature 5°–40°C Relative humidity 20–80% condensation free Recommended acoustic conditions Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA Approvals Radio/Telecommunication EN301406, ES 203021-1, ES 203021-2, ES 203021-3, EN 301 489 V1.8.1 (2008-04), EN 301489-6, EN55022, EN55024, EN61000-3-2, EN61000-3-3, FCC Part 68, FCC Part 15 subpart D Electrical safety IEC 60950-1:2005, EN 60950-1:2006 and A11, ANSI/UL 60950-1-2007, CAN/CSA-C22.2 No.
Technical specifications Konftel DECT base station (accessories) Power supply AC adapter ZDA060060m-N (m=US, EU, BS) 100–240 V AC / 6 V DC, 600 mA Cable length 2 metres Tele connection Analogue PBX or PSTN, RJ-11 Compatibility A Konftel DECT base station is GAP-compatible and can be connected to analogue lines or any PBX equipped with an analogue extension.
Service and guarantee If anything is wrong with your Konftel unit, please contact the place of purchase. Guarantee We give a two-year guarantee on our conference telephones. Service Service is offered after the expiration of the guarantee. Please contact your retailer and ask for a cost estimate. Konftel support If you have any questions about the guarantee and service, please contact your Konftel support centre Europe: +46(0)90-706 489 (Monday–Friday 8.00–17.00 GMT+1) E-mail: rma@konftel.
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Konftel is a leading company within loudspeaker communication and audio technology. We develop and sell products and technology for telephone conferences based on cutting-edge expertise within acoustics and digital signal processing. A key attribute of our products is that all the conference telephones have built-in, high-quality audio technology – OmniSound® providing crystal-clear sound. Read more about Konftel and our products on www.konftel.com.
Safety, Declarations and Warranty Information Konftel 300W Konftel DECT Base station
Important safety information Read the safety instructions before first use of this product. This conferencing phone is not designed for making emergency telephone calls when the power fails. Make alternative arrangements for access to emergency services. • Read and understand all instructions. • Follow all warnings and instructions marked on the product. • Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
EC Declaration of Conformity DE Konftel AB erklärt hiermit, dass dieses Konferenztelefon die wesentlichen Anforderungen und andere relevante Bedingungen der Direktive 1999/5/EG erfüllt. DK Konftel erklärer herved, at dette produkt overholder de väsetlige krav og andere relevante bestemmelser i direktivet 1999/5/EF. EN Hereby, Konftel AB declares that this conference unit is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
FCC Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:5RWW400B1066. If requested, this number must be provided to the telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
Lightning Your telephone has built-in lightning protection to reduce the risk of damage from surges in telephone line and power line current. This lightning protection meets or exceeds FCC requirements. However, lightning striking the telephone or power lines can damage your telephone. Lightning damage is not common. Nevertheless, if you live in an area that has severe electrical storms, we suggest that you unplug your phone when storms approach to reduce the possibility of damage.
WARRANTY and SERVICE Limited Warranty Konftel guarantees to the end user (the “Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for a period of two (2) years from the date of original purchase from its authorized distributor.
Service Agreements For information on Konftel service agreements, or if you should experience trouble with this equipment, please contact Konftel Support. Konftel Support in USA and Canada: Konftel Inc., 8770 West Bryn Mawr Avenue, Suite 1300, Chicago IL 60631. Phone: +1-(866)-606-4728 Monday through Friday 8.00 AM to 5.00 PM Central Standard Email: na@konftel.com Refer to the product name Konftel 300W. Konftel Support International: +46-90706489 Monday through Friday 8.00 AM to 5.
110118-61-001 Rev 1e Head office in Sweden: Konftel AB, Box 268, SE -901 06 Umeå, Sweden Phone: +46 90 70 64 89, Fax: +46 90 13 14 35, E-mail: info@konftel.com www.konftel.
