User Guide

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Kittyhok Mobile App User Guide 
 
NOTE: While an iPhone is displayed in this manual, the menus and features are 
similar for both Android and iOS versions of the app. 
 
Table of Contents 
 
 Introduction..................................................................................................... 2 
 Kittyhok Free App Features ............................................................................ 2 
 Downloading the App ..................................................................................... 3 
 Creating an Account ....................................................................................... 3 
1  Register ................................................................................................... 3 
2  Login ........................................................................................................ 5 
3  Reset Password ....................................................................................... 6 
4  Trial Account ............................................................................................ 7 
5 Differences between Registered App Account and Trial Account ................ 8 
 Add A Device .................................................................................................. 8 
1  Add Device Manually ............................................................................... 8 
2  Scan to Add ........................................................................................... 10 
3 Edit, Delete and Share Device ................................................................... 12 
 Live View ...................................................................................................... 13 
 Playback ....................................................................................................... 15 
 Notifications .................................................................................................. 16 
 About and Help ............................................................................................. 17 
1  Account Information ............................................................................... 17 
2  Snapshot/Record ................................................................................... 18 
3  Alarm Message ...................................................................................... 19 
4  Setting.................................................................................................... 20 
5  Help ....................................................................................................... 21 
6  Version................................................................................................... 21 
 

Summary of content (21 pages)

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Kittyhok Mobile App User Guide NOTE: While an iPhone is displayed in this manual, the menus and features are similar for both Android and iOS versions of the app. Table of Contents 1. Introduction..................................................................................................... 2 2. Kittyhok Free App Features ............................................................................ 2 3. Downloading the App ..............................................................................
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1. Introduction Kittyhok free mobile app gives you peace of mind no matter where you are! With the ability to view your Kittyhok security camera system in real-time, you’ll be able to monitor your home and business anytime, anywhere, all from the convenience of your mobile device. 2. Kittyhok Free App Features • Quick and easy mobile setup. • Live video and audio from your security camera system on Wi-Fi or 3G/4G LTE networks. • Receive push notifications when motion is detected.
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. Downloading the App To download Kittyhok app, please go to the App Store or Google Play Store and install the app on your device. 4. Creating an Account 4.1 Register 1. Open the app, click “Register” to create an account. 2. Enter your email address and click “Confirm”.
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3. You’ll receive an email from Esee with varification code. (Email could be sent to your spam box, so if you don’t see email in inbox, check your spam.) 4. Copy the verification code received in your email and paste it here. 5. Set a passord and click “Confirm’. You’re logged in.
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NOTE: If this account is already in existence, you will receive an error message. You can perform a Password Reset or create a new account using a different email address. 4.2 Login If you already have an app account, enter your username (email address) and your password, click “Confirm”. You’re logged in. If you have forgotten your password, please click “Forget password” and proceed to 4.3.
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4.3 Reset Password Kittyhok strongly recommends you keep a record of your username and password. In the event you forget your password and need assistance, please click “Forget password”. You will then be asked to enter the email address used to setup your account. Once entered, please click “Confirm”. A verification code will be send to your email address. Paste the verification code and enter it here, then enter a new password and click “Confirm”.
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If you do not enter the email address used in the creation of the account, you will receive an error message “Username does not exist’. 4.4 Trial Account If you don’t want to create an app account at this moment, you can use the trial account temporarily. Trial account allows you to add your device and view cameras on phone without logged in.
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4.5 Differences between Registered App Account and Trial Account Registered Account: You can login this app account on multiple devices to view your cameras. Once system is added to your account, you can login your app account on any devices to view your cameras. It saves your time and brings you convenience. Trial Account: It allows you to add system to app and view cameras on phone without logged in. But if you change to another device, you need to re-add the system to that device once again.
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2. Enter required information and click Save. Your device is now added to your app account. Cloud ID: Your NVR’s Cloud ID can be found at the right bottom of your screen, or in System setting – Network setting. Device name: Set a name for your system. Username: Your NVR’s login username. Default is admin. Password: Your NVR’s login password, default is blank. If you’ve set a new password for your NVR, enter the new one here.
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5.2 Scan to Add 1. Click + on top right corner, choose “Scan”.
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2. Go to your NVR main menu, choose System setting – Network setting, click “Show QR Code”. 3. Scan this QR Code, you’ll be directed to below add device page. Enter the NVR’s login password and save. Your device is now added to your app account.
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NOTE: The username and password you enter will be the username and password for your DVR/NVR. DO NOT enter the username and password for the app as this will produce an error message. If you are NOT the admin, enter your own username credentials. The admin has the ability to create multiple users. If you do not have login credentials, please contact the admin and have them create a username and password for you at the system level. 5.
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6 Live View Live View allows you to view your system in real-time. From within this section, you can take snapshot images and recordings from your smart device, change your view layout, mute/unmute audio for audio-enabled cameras and adjust your camera’s image.
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1. Change View Layout: Allows you to change the view layout of your cameras. 2. Take Snapshot: Allows you to take a snapshot image while in Live View mode and save the image directly to your smart device. 3. Record Video: Allows you to take a recording while in Live View mode and save it directly to your smart device. 4. Talk Back: Press and hold the mic can talk back to your camera. It only works for two-way audio camera. 5. Adjust Camera Image: Allows you to switch between HD-Streaming and SD-Streaming.
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7. Full-Screen: Allows you to full-screen the channel(s) you’re viewing. It will auto switch to horizontal screen mode if you full-screen the images. 8. PTZ Control: Takes you to the PTZ Control menu for the channel you are viewing. 9. Playback: Takes you to the Playback menu for the channel you are viewing. 7. Playback The Playback menu will allow you to view recordings that have been saved on your hard drive.
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1. Switch Channel: Allows you to switch to another channel to start playback. 2. Select Date: Allows you to choose a date to start playback. NOTE: The bar at the bottom will display recordings of selected one day, drag with your finger to set a time to start playback. 8. Notifications The system allows you to turn on app notification to receive push alerts when motion is detected. 1. Turn on APP Notification in your NVR.
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Turn on push notification in your app will turn on notifications of all channels. If you only want to receive notifications of selected channels, go to your NVR system to set it. 9. About and Help 9.1 Account Information Allows you to check your app account information and change account password.
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9.2 Snapshot/Record Your snapshots/videos took at live view and playback will be saved here. You can save the snapshots/videos stored in the app to your mobile devices directly. It also allows you to share the snapshots/videos via text, email or social media. 1. Click Snapshot/Video to enter the section. 2. Click “Edit” on top right corner, you can delete or save selected snapshots/videos. 3.
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9.3 Alarm Message Allows you to turn on your mobile push notifications and view notification details.
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9.4 Setting As the app uses data to connect your security system to your mobile device when your phone is connected to a 3G or 4G LTE network, you may need to set a network remind. Here allows you to set a 2G/3G/4G network remind and check your mobile data traffic statistics.
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9.5 Help Gives you some help in case you need. It gives you some basic instructions of how to add devices, how to live view and some FAQs. 9.6 Version Shows the app version.