Warranty

At Kingston Brass, we value every single home owner who chooses to use our product. All parts and

finishes of the Kingston Brass faucet are warranted to the original consumer to be free from defects in

material and workmanship as long as the original consumer owns it. Kingston Brass recommends having

a professional plumber for all installation and repair. Please read carefully as this concerns your rights

and obligations as once you purchased and used our products, it is assumed that you have read,

understood and agreed with the terms set as following. Kingston Brass will replace “Free of Charge”,

during the warranty period, any part that proves defective in material and/or workmanship under

normal installation and use.

Kingston Brass Faucets.

10 YEAR LIMITED WARRANTY

Kingston Brass warrants its faucets to be flawless during normal residential use. If the faucet should leak

or drip during normal use,

you may obtain warranty parts with the original place of purchase. If these parts are unavailable by the

original place of purchase then

Kingston Brass Inc. will, free of charge, mail the original owner the cartridge or parts necessary to put the

faucet in good working

condition. All warranty parts will be shipped freight prepaid ground service. If expedited shipping is

requested customer will be

responsible for freight charges. This product warranty applies only to Kingston Brass Faucets installed in

the United States ONLY.

Kingston Brass also warrants all other aspects of the faucet or accessories, to be free of defects in

material and workmanship during

normal residential use within (10) ten years from the date of purchase to it’s original owner, EXCEPT Oil

Rubbed Bronze and Dark

Bronze since they are considered Living Finishes and as such, color changes are part of the normal Living

Finish Behavior, However Oil

Rubbed Bronze and Dark bronze Faucets still carry Kingston Brass’ 10 year mechanical warranty.

Kingston Brass will, at its election,

repair, provide replacement part(s), or make appropriate adjustment. Damage to any product caused by

accident, misuse, or abuse will

void the faucets (10) year limited warranty. Improper cleaning and care will also void the faucets

warranty. Proof of purchase (original

sales receipt) MUST be provided to Kingston Brass Inc with all warranty claims. Kingston Brass will not be

held responsible for labor

charges, installation, or other incidental or consequential cost. In no event shall the liability of Kingston

Brass Inc exceed the purchase

price of the item purchased.

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At Kingston Brass, we value every single home owner who chooses to use our product. All parts and finishes of the Kingston Brass faucet are warranted to the original consumer to be free from defects in material and workmanship as long as the original consumer owns it. Kingston Brass recommends having a professional plumber for all installation and repair.
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To obtain warranty service please contact your Original place of purchase, Plumbing Contractor or you may contact Kingston Brass by calling: 1-877-2KBRASS (252-7277) or emailing us at: techsupport@kingstonbrass.com or warranty@kingstonbrass.com *NEVER USE CLEANERS CONTAINING ABRASIVE CLEANERS, AMMONIA, BLEACH, ACIDS, WAXES, ALCOHOL, SOLVENTS OR OTHER PRODUCTS NOT RECOMMENDED FOR CHROME FINISHES. THIS WILL VOID THE ITEMS 10 YEAR LIMITED WARRANTY.
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Warranty Department 12775 Reservoir street, Chino, CA91710. Any questions or concerns regarding our warranty plan, please e-mail us at warranty@kingstonbrass.com or call (909) 548-6611. RETURN & EXCHANGE POLICY All products are sold as “Brand New” in its original package. Please make sure the merchandise is what you want and it will work with your fixture. If you are not sure, please send us an email for free assistant before placing order.