DTP4900 & DTP4950 Owner’s Manual This manual contains detailed information on your DISH Tailgater Pro. To start using your DISH Tailgater Pro right away, see the Quick Reference Guide. To subscribe to programming or for assistance with using the DISH Tailgater Pro, call 1-800-963-DISH (3474).
Go here PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing, please register your product at kingconnect.com/support. and click on “Product Registration” NOTE: This manual shows graphics for a DISH® Wally® receiver. If you have a ViP® model receiver, you can access the DISH® Tailgater® with ViP Receiver Owner’s Manual by going to kingconnect.com/support. Click on “Owners Manuals” and choose the manual for DISH Tailgater with ViP receiver.
INTRODUCTION Thank you for choosing DISH and the premium DISH Tailgater Pro Portable HDTV System! You are about to experience the excitement of DISH satellite television programming and the convenience of the DISH Tailgater Pro portable antenna, which delivers the very best HD picture and sound quality wherever you go. NEW AND UNACTIVATED RECEIVERS: First-time use should be at a location with good phone service, as you will need to call a DISH mobile antenna specialist to activate your receiver (page 9).
APPLY RUBBER FEET TO ANTENNA UNIT IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit. ABOUT SIGNAL LOSS OBSTRUCTIONS The DISH Tailgater Pro requires an unobstructed view of the southern sky for the best signal reception. Be sure to place the DISH Tailgater Pro in a location free from obstructions such as people, trees, buildings, vehicles, etc. This will allow for the strongest signal and will help prevent any interruption to your programming.
ABOUT SATELLITE TV RECEPTION Satellite television uses satellites in a geostationary orbit over the earth. This type of orbit enables the satellites to stay aligned over one place on the surface of the earth and to transmit your television programming to the DISH Tailgater Pro when pointed at the appropriate satellite. WALLY RECEIVERS: Your television programming is delivered from up to 3 of 4 satellites located at the 61.5°, 110°, 119° and 129° west longitudes.
CONNECT ANTENNA UNIT TO RECEIVER The DISH Tailgater Pro requires an unobstructed view of the southern sky for signal reception. Be sure to place the DISH Tailgater Pro in a location free from obstructions such as trees, buildings, etc. (see page 3). Point the handle approximately north to speed up scan time. HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. 1. Connect one end of the supplied RG-6 coax cable to the MAIN port on the DISH Tailgater Pro and place in position.
NEW AND UNACTIVATED RECEIVER OPERATION WITH NEW AND UNACTIVATED RECEIVER IF YOUR RECEIVER IS NEW AND UNACTIVATED, START HERE. Otherwise go to STANDARD OPERATION on page 12. WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. NOTE: This manual shows graphics for a DISH Wally receiver.
2. Follow the on-screen instructions to pair your remote control. Pair Remote Control Pair Your DISH Remote Control Test Installation Press the SAT button to pair your remote control to your receiver. Your timers and other settings will automatically be restored from your remote. Activate Receiver Download Software Status No remote paired.
NEW AND UNACTIVATED RECEIVER Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Install • Test Installation 6. Use the arrow buttons on your remote to highlight the state menu. Press Select on your remote to open the state menu. Pair Remote Control Test Installation Activate Receiver Download Software Summary Use the arrow buttons on your remote to highlight the state you are currently in.
Pair Remote Control Test Installation Activate Receiver Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north. Download Software Once you have completed the selections below, please select Scan. Summary 8. Use the arrow buttons to highlight “Scan” and press Select.
NEW AND UNACTIVATED RECEIVER Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX Install • Test Installation After calling to activate your receiver, a software download will begin. Pair Remote Control Test Installation Activate Receiver Download Software Do not disturb or unplug your receiver during this process! Downloading Wally software. Please do not disturb or unplug your DISH receiver during the download.
! Internet Connectivity Internet: Not Connected Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more. TV Settings Resolution: ! Set Resolution 480p Remote Control Settings Paired TV: Set up your remote to control your TV. Not Set Receiver Activation Status: 11.
STANDARD OPERATION IF YOUR RECEIVER IS NEW AND UNACTIVATED, MAKE SURE TO DO THE FIRST-TIME SETUP PROCEDURE ON PAGES 6-11 FIRST. STANDARD OPERATION WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. NOTE: This manual shows graphics for a DISH Wally receiver.
2. After the Wally starts up, the Mobile Antenna Setup screen will appear. NOTE FOR STEP 3: STANDARD OPERATION The 110, 119, 129 trio will work for most of the country. The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Test Installation Screen after a scan to check this). If the antenna unit does not lock onto the 129, choose the 61.5, 110, 119 trio. Any programming from the 129 will not be available when using the 61.5, 110, 119 trio. 3.
4. Use the arrow buttons on your remote to highlight the state menu. Press Select on your remote to open the state menu. Use the arrow buttons on your remote to highlight the state you are currently in. STANDARD OPERATION Press Select on your remote. (State selection will be saved.) 5. Use the arrow buttons on your remote to highlight “Scan.” Press Select on your remote. The scan will begin and may take up to several minutes to complete. This screen will appear during the scan.
After your receiver has acquired the signal, the program guide will download. This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected). Enjoy! OPERATING NOTES: If you move the DISH Tailgater Pro while in use, or get a screen indicating complete signal loss, you will have to perform a new scan to restore programming by going to the Mobile Antenna Setup screen as follows: Press the HOME button to return to the home page.
SECOND RECEIVER OPERATION IMPORTANT! I f your second receiver is new and unactivated, you must first connect it to the MAIN port and do an initial setup as described in the New and Unactivated Receiver Section starting on page 6. INITIAL SETUP FOR SECOND RECEIVER 1. Make sure your second receiver has been properly set up and activated (while connected to the MAIN port) as described in the New and Unactivated Receiver Section (page 6). 2. Connect your properly activated main receiver to the MAIN port.
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PROPER CARE OF YOUR EQUIPMENT 1. Always handle the DISH Tailgater Pro carefully. Do not drop the DISH Tailgater Pro. Avoid excessive shock or vibration to the DISH Tailgater Pro. 2. Use caution when carrying the DISH Tailgater Pro. Always carry the DISH Tailgater Pro by the handle. 3. Do not remove the cover of the DISH Tailgater Pro without authorization. Doing so will void the Limited Warranty. 4.
ACCESSORIES (Sold separately - see the satellite antenna accessories page at kingconnect.com) AL1000 MB500 Alarm Mounting Bracket The KING AL1000 Alarm goes in-line between your powered receiver and the DISH Tailgater Pro. It will sound an alarm if the coax is disconnected from the DISH Tailgater Pro. (Not for use when a second TV and receiver are connected to AUX port.) DISH Tailgater Pro not included.
ROOF INSTALLATION 1. Make sure you have the following tools and materials before starting. Optional Installation Accessories (see page 19) MB600 Mounting Feet: Allows you to semipermanently mount the antenna unit. MB700 Roof-Mount Kit: Allows you to easily use the DISH Tailgater Pro as either a roof-mounted or portable antenna. NOTE: Many RVs are prewired with RG-6 coax cable for satellite antennas. Contact the manufacturer of your RV or your local dealer to verify where this cable is located.
ANTENNA UNIT LOCATION HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 10” 8” 11” 10” 12” 12” 13” 14” 14” 16” 15” 18” 16” 20” Page 21
The installer is responsible for determining the most appropriate fasteners to secure the antenna unit to the roof. Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof-compatible sealant. IMPORTANT! The installer is responsible for weatherproofing all holes (except drain holes) with sealant. 3. If the rubber feet have been installed, remove them from the bottom of the unit.
6. Run coax from the antenna unit to the roof edge, then along edge to location where coax will be fed into the vehicle. If installing an optional second receiver, run second coax to location where it will enter the vehicle. Secure (both) coax to roof every 12-18 inches (see below). 7. Drill 3/4” hole through the roof and into the cabinet where receiver is stored. Feed coax down through hole.
TROUBLESHOOTING Symptom/Message Possible Cause Troubleshooting “SmartCard Not Inserted” message (021) on startup. SmartCard is not fully seated in Wally slot. Your SmartCard is located on the left side of the Wally. Pull out the SmartCard and insert it back into the slot. Make sure the arrow on the SmartCard is facing up and is inserted first into the receiver. If there is not a SmartCard in your receiver please call 1-800-333-DISH. My remote is not working. Remote is in wrong mode.
Symptom/Message Possible Cause All Satellites Not Found - 150 Obstructions to the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, etc. No Satellites Found - 151 Troubleshooting Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, or other obstructions. Your physical location may be outside the footprint of the desired orbital slot.
Symptom/Message Possible Cause Troubleshooting Unable to Access Feature 024 Feature not downloadable. Keep receiver in standby for 1 hour. Sporting Event Blackout 744 Blackout patterns are applied based on the physical address on your account. Events outside the area surrounding your physical address may not be available. N/A Outside of Viewing Area - 120 You are outside of the viewing area of currently available channels.
MANUFACTURER’S LIMITED WARRANTY Every new DISH Tailgater Pro Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following limited warranty from the date of original purchase: • Two-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years.
FCC GUIDELINES This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
To subscribe to programming or for assistance with using the DISH Tailgater Pro, call 1-800-963-DISH (3474).
