Comfort-Mate ™ EQM 580 User Manual ý Keep this manual in an easy-to-find location. Please read the manual carefully to use the product as intended. 7he appearance and speciȴcations of the product are suEMect to change without prior notice for quality improvement. 7he illustrations in this manual may Ee different from those of the product you purchased.
Contents For safety and correct use of the product, be sure to read the manual before use. Experience the warmth of Navien for good and healthy sleep.
Safety Precautions California law requires the following Prop 65 warning to be provided: WARNING This product can expose you to chemicals including lead, lead compounds, and carbon bisulfide which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov. Please read the safety precautions carefully to ensure that the product is used safely and correctly to prevent accidents and risks in advance.
Please read and follow the safety precautions. Warning/ Caution/ Actions Prohibited This product is for domestic use only for 120V/60Hz. Always use a country-specific outlet with a grounding terminal. A different voltage may cause electric shock or fire. Failure to use a grounding outlet may result in malfunction or electric shock. 120V 220V Do not bend, twist, or tie the power cord by force. There is a risk of electric shock and fire.
Please read and follow the safety precautions. Warning/ Caution/ Actions Prohibited Do not operate the product with wet hands. There is a risk of electric shock. Do not allow infants or children from operating the product and set the child-lock when not in use. There is a risk of electric shock, burns and product malfunction. Be sure to securely fasten the connection between the Heating unit and the pad and do not break the connecting hose or step on it.
Please read and follow the safety precautions. Warning/ Caution/ Actions Prohibited Do not place heavy or sharp objects (tacks, nails, knives, needles, etc.) on the pad or pierce the pad. It may cause deformation of the product or leakage. Do not use the pad with latex products to avoid a risk of product deformation. There is a risk of product failure. Latex If not used for a long time, turn the heating unit upside down and drain the water.
Safety Precautions Watch out for low temperature burns What is a low temperature burn ? Low-temperature burns are skin damage caused by slow penetration of heat over a relatively long period of time from temperatures of 104°F(40°C) to 111.2°F(44°C) that is not relatively hot. According to the American Burn Association (ABA), skin deformation (protein breakdown) occurs when exposed to 113°F(45°C) for 1 hour, 122°F(50°C) for 3 minutes, and 140°F(60°C) and greater for 8 seconds.
Product Components EQM580 Heating unit (Boiler) Mattress Pad ýShape and color may vary depending on the product. 1EA Pad Cover 1EA User Manual / Quick Manual Comfort-Mate ™ EQM 580 User Manual Quick Manual ý Keep this manual in an easy-to-find location. Please read the manual carefully to use the product as intended. 7he appearance and speciȴcations of the product are suEMect to change without prior notice for quality improvement.
Name of Each Part Heating unit (Boiler) ý Shape and color may vary depending on the product . Water inlet Screen display Window & Heating unit control panel Remote control receiver * Two connectors on single size model.
Display Screen & Boiler Operation Unit Guide EQM 580 Label Name Description Heating Unit Control Panel Power button Used to turn on/off the product Volume button Used to increase or decrease the volume. Lock button Sterilization button Used to lock/unlock the heating unit control panel. Used to set the sterilization mode . Timer button Used to set/release the off schedule. Drain button Used to set the Auto drain mode Wi-Fi button Used to connect to Wi-Fi.
Remote Control Operation Guide Remote Control ý :KHQ XVLQJ WKH UHPRWH FRQWURO SRLQW LW WRZDUGV WKH VLJQDO UHFHLYHU RQ WKH IURQW SDQHO GLVSOD\ ZLQGRZ Sign Name Power button Description Used to turn on/off the product Lock button Used to lock/unlock the heating unit control panel Left / Right button Used to select the position of the mat you want to increase the temperature (ý Only applied to Queen/king size) +/- button Used to raise or lower the temperature or volume OK button Used to complet
Installation Guide To prevent heat loss when using on the floor, please put a mattress beneath the bed warming mattress pad. 1. Put the pad cover on the pad. If there is no cover, cover the pad with a pad or blanket on it. The slim mat can be fixed by connecting the corner ring and the inner lining of the cover. ý If used for a long period of time without a cover or blanket, there is a risk of low temperature burns. 2. Select the location for use.
Control Panel Features Power On and Off You can turn the power on and off by touching the power button on the heating unit. The temperature is set to 95°F(35°C) both on the left and right when the power is first turned on and the current temperature is displayed on the Heating unit display window. When power is turned off and restarted, the temperature is automatically set to the previous operating temperature.
Setting the Timer Mode The timer can be set for 3 to 12 hours, and the heating unit will automatically power off after the set time has passed. ةTouch the timer button and the time will be start to blink on the right screen. تSet the desired time by touching the "+/-" ثWhen the desired schedule time is displayed, the setting is completed after 3 seconds and the screen display changes to the temperature display.
Setting the Fast Heating ýExclusive use for APP & Remote Control This function helps you reach the set temperature more quickly. ةIt is possible to set fast heating mode through quick heating button or application of remote controller. تWhen fast heating is selected, the icon will light up and fast heating mode will be activated. ثFast heating function lasts for 30 minutes. جIt is possible to resume after 30 minutes.
Setting the Auto Drain Mode There is a risk of burns, so sufficiently cool the boiler and mat before draining. ý If you use the water for a long time without replacing the water, minerals and other components in the water may solidify and cause foreign substances like incrustation. ý Even after the automatic water drainage, there may be remaining wat in the mat depending on the usage environment. Use the enclosed air pump and residual water removal kit to remove the remaining water.
Connecting Smartphone Application If you install Navien Mate app on your phone and connect it with Bluetooth or Wi-Fi, you can operate the bed warming mattress pad with the app. How to download Navien Mate application Download Navien Mate application by searching "Navien Mate" in Google Play Store or Apple App Store.
Wireless Specifications Wi-Fi module specifications Specifications IEEE 802.11 b/g/n Wireless Channel Channels 1~13 Authentication Methods OPEN, WEP, WPA-PSK, WPA2-PSK Wi-Fi Precautions ةThe SSID is 32 digits or less, and the password is 64 digits or less (depending on the security method). The alphabet + number + space can be used in combination. Supports IEEE 802.11 b / g / n mode. تWireless usable channels: 1 ~ 13 channels (2.
bed warming mattress pad 1. Run the application and select [Connect Wi-Fi] and press the [Next] button. 2. Click the [Subscribe] button at the bottom of the login screen to register. ý ID is required to use remote controlling function through the app. 3. Follow the instructions on the screen and select [Settings] Ċ [Wi-Fi] on the smart phone. Please select Navien Mate's AP. (Example: NKMKDxxxx)Ċ Please check if Wi-Fi connection is possible.
5. Select the wireless router you want to connect to Navien Mate, enter the password of the router you want to connect to, and click the [Next] button. (Leave it blank if you do not have a password and select the [Next] button.) ýWhen the product and router are connected, the number on the left of the boiler display increases by 50 or more. The connection may take some time, please press the Next button and wait a moment. 6.
Using Smartphone Application ý For EQM580(Wi-Fi), EQM560(Bluetooth) If you install the Navien Mate app on your phone and connect it via Wi-Fi, you can operate the bed warming mattress pad with the app. Power On and Off You can turn the power on and off by touching the power icon after launching the Navien Mate app. How to set temperature You can adjust the left and right temperature simultaneously by touching the whole temperature control button on the main screen.
Setting the Automatic Temperature Control Automatic temperature adjustment is an app-specific function that can be set only through the app. Touch the automatic temperature adjustment tab to go to the setup screen. It can be set by selecting from basic mode / custom mode. In the automatic temperature adjustment mode, the temperature cannot be set with the touch button. 1) Default mode You can set it by selecting the default mode. ý The temperature can be set within the appropriate temperature range.
Setting the Push Notifications You can receive push notifications and instructions on using the bed warming mattress pad. (Push notifications are set to receive by default.)If you want to turn off push notifications, select [Settings] on the top tab of the application, uncheck the items you do not want to receive by push notifications, and select the [Save] button. · Notification of error information When the bed warming mattress pad error occurs, the mobile phone receives a push notification.
Product Storage How to Manually Drain the Product Make sure that the water in the heating unit and the pad has sufficiently cooled before draining to prevent risk of burn. ý If the water has not been replaced for a long time, the mineral or other solids in the water may solidify to create scale. How to drain the heating unit ةPrepare a bucket or bowl to receive the water. (approx. 1.
If the product will not be used for a long period of time, separate the mattress pad from the heating unit and remove the water before storing. How to store the heating unit. Dry the boiler sufficiently in the shade. Put it in a storage bag and store it in a well-ventilated place away from direct sunlight. How to store the mattress pad ةFold the pad as shown on the illustration.. تStore after winding the hose. ثKeep it well stored in a storage bag.
Caring for the Product Cleaning the heating unit When cleaning the exterior of the heating unit, moisten a soft cloth with lukewarm water, wring, and wipe gently. Do not wipe the screen display and heating unit control panel with alkaline detergent. Do not use sulfuric acid, hydrochloric acid or organic solvents (thinner, kerosene, acetone, etc.) to clean the surface of the heating unit. Do not attach stickers, etc. The surface may be damaged.
Error Code Guide If an error code is constantly displayed on the display window, receive an inspection by contacting the Navien customer support center in the US. (877-689-1541). Error Code Error Description Cause Action to Be Taken Replenish the water in the heating unit. Er02 Water shortage error There is a lack of water. Water tank supply Er05 temperature sensor error There is a disorder in the supply temperature. * Water level cannot be read when distilled water has been used.
Trouble Shootings If there is a problem with the product, please check the following ȴrst. If the problem continues after checking, please contact customer support center (877-689-1541, US). Symptom The heating unit works normally but the pad is not warm Power does not turn on Cause Poor connection between heating unit and pad Check whether the connector of the pad has been connected until there is a "click" sound.
Detailed Specifications and Dimensions Category EQM580 Model name EQM580-SSUS EQM580-QSUS EQM580-KSUS Rated power consumption AC 120V, 60Hz, 280W / 330W Water tank capacity 0.18 gal 700 औ Heating unit size D11 x W6.7 x H6.7 (in) D280 x W170 x H170 (च) Weight 4.4 lbs. 2.0 ऍ Pad 100% Polyester with environmental friendly PVC coating and phthalate additives below standard levels Pad size King 76.8 x 65.0 (in) 1,950 x 1,650 (च) Queen 76.8 x 57.0 (in) 1,950 x 1,450 (च) Single 76.8 x 39.
FCC Certification FCC Information to User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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Product Warranty Model Name Limited Product Warranty Serial Number 2 years Ć The terms stated in the warranty ensures product quality. Ć it starts from 6 months after the date of manufacture.) Ć Product warranty registration is required for service. Register the Model Name, Serial Number, and Place and Date of Purchase at the following website: www.comfort-mate.
$ 6 ⾩㉔ⷧ ㊉Ⳅ ㆿヂ ㋡㇙⿳㔠 1-877-689-1541 20047141A 2019.03.
