Certification Exhibit FCC ID: VSFMS2 IC: 7980A-MS2 FCC Rule Part: 15.247, 15.407 IC Radio Standards Specification: RSS-247 ACS Project: 15-2133 Manufacturer: Juniper Systems, Inc. Model(s): MS2G, MS2GC User Manual 3998 FAU Blvd.
OWNER’S MANUAL owner’s manual owner’s manual
Copyright March 2016 Juniper Systems, Inc. All rights reserved. Information is subject to change without notice. © Juniper Systems ® is a registered trademark of Juniper Systems, Inc. Mesa 2™ is a recognized trademark of Juniper Systems, Inc. Windows, Windows 10, Windows 8.1, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark is owned by the Bluetooth SIG, Inc.
Contents 1 Getting Started Perform Initial Tasks Operating System Languages and Document Updates 2 Standard Features Windows 10 Pro Operating System Display and Touchscreen Keypad Features Power Management LED Activity Indicators Light Sensor Connector Ports Audio Features Sleep, Reset, Hibernate, Power-Off, and Recovery Sensors Bluetooth® Wireless Communication Wi-Fi Wireless Networking 1 3 8 9 10 10 12 13 16 16 18 18 19 21 21 22 3 Optional Features 23 A Storage, Maintenance, and Recycling 31 GP
B Warranty and Repair Information 35 C Warnings, Regulatory Information, Licensing 41 D Specifications 49 Limited Product Warranty Complete Care Service Plans Product Warnings Certifications and Standards Licensing Information Index iv Mesa 2 Rugged Tablet Owner’s Manual 36 39 42 44 47 57
1 Getting Started
Getting Started The standard features for the Mesa 2 Rugged Tablet™ from Juniper Systems include a 7” display, capacitive touchscreen, keypad, Bluetooth, and Wi-Fi. Standard accessories include a lithium-ion battery pack, AC wall charger, hand strap, connector port cover, and a fine tip capacitive stylus and tether. Options include front and rear cameras, GPS/GNSS, a cellular data modem, a barcode scanner, and a RFID reader.
Battery Compartment and Card Slots 3 4 5 6 1 7 2 1 Battery Pack, Removable 4 Flexible Card Retainer 2 Battery Door 5 Battery Compartment 3 Micro SIM Card Slot and Micro SD/SDHC Card Slot (underneath card retainer) 6 Docking Connection 7 Hand Strap Attachment Point (2 on each side) Connector Ports 1 Connector Ports 2 Connector Port Protector 3 12 V DC Power Input Jack 1 4 USB 3.
English. These documents are located on our website at: www.junipersys.com/Juniper-Systems-Rugged-HandheldComputers/products/Mesa-2/Support. View, download, and print documents as desired. (Adobe Reader must be installed on your computer. It is available from Adobe’s website at: www.adobe.com.) Documentation will be updated during the life of the Mesa 2. Compare version numbers to see if a document has changed.
Hold the battery so that the black tab on the front edge of the battery is up and facing the door latch (this tab helps you pull the battery out). Place the back edge in first, gently pushing it underneath the two battery catches. Rotate the front edge down until it is in position. ! CAUTION: Do not set the battery pack straight down. Damage to the unit could occur. Black Tab 4. Replace the door and press down on it until the latch pops into the locked position. 5.
Perform Set Up 1. Press the power key . The tablet powers on and begins the startup process. The first time the Mesa 2 is turned on, A Getting ready screen comes up with a progress indicator. This process can take a few minutes 2. Windows setup menus are presented for first time set up. - Pick your language (only those we have translated the operating system into are listed here; for other languages, see the next section), country, app language, keyboard preference, and time zone.
Attach the Hand Strap and Stylus Tether A hand strap, fine tip capacitive stylus, and tether are included with the Mesa 2. To attach the hand strap and tether to the Mesa 2, follow the diagrams below. You can attach them to the right or left side of the tablet: 1 2 1. 3 Attach one end of the stylus tether to the stylus. To attach the tether to the tablet, follow these steps: 2. Push the free tether loop through one of the tether attachment points located on the side of any of the four corners. 3.
4. Place the stylus into the stylus storage slot located on the bottom of the Mesa 2. Operating System Languages and Document Updates Install the Operating System in Other Languages During the Windows set up process, you selected English or one of the languages that the operating system has been translated into, including the unique Mesa 2 operating system features. Other languages are also available, however the unique Mesa 2 operating system features are shown in English and not the language selected.
2 Standard Features
Standard Features This chapter discusses the standard features included with every model of the Mesa 2 rugged tablet. Windows 10 Pro Operating System The Mesa 2 has the Windows 10 Pro operating system. If you are not familiar with this operating system, we recommend that you go to the Start menu > Get Started (you need internet access to do this). Watch the videos and read the text to familiarize yourself with Windows 10.
enhances the ability of the Mesa 2 to recognize touch gestures, making it easy to use a finger to make selections and navigate. You can also use the fine tip capacitive stylus included with the Mesa 2 or optimize it for rain (see Touchscreen Settings in the next section). Display and Touchscreen Profile Settings Display Settings To adjust the display settings including the text size, brightness, and orientation, go to the Action Center and select All settings > System > Display.
stylus, or wet conditions. As the new profile loads, a progress bar is shown. Do not interrupt the loading process. You can try different profiles to see which one works best for you. Calibration Tool - Do Not Use The calibration tool in windows 10 is intended for a resistive touchscreen. The Mesa 2 has a capacitive touchscreen. If the Windows 10 screen calibration tool is used, it may degrade touchscreen performance.
Key ! ! Function Power Press and release: On or sleep Hold for 5 seconds and pull down screen: Power off Hold for 10 seconds: Reset device. CAUTION: before doing this, see the Sleep, Reset, Hibernate, Power-Off, and Recovery section in this chapter. Hold for 20 seconds: Electrically disconnect the battery pack(s); to reconnect the batteries, you are required to plug in the charger or external 12 V power.
Battery Status and Management To find out how much battery life you have left, tap on the battery icon at the bottom of the desktop screen. The amount of charge left as a percent and the status of each battery is shown. The cumulative amount of battery life left for installed batteries and the approximate amount of time battery power will last is also shown. (This is an approximation. The amount of time left varies depending on what you are doing with the unit).
plug the tablet into the wall charger that comes with it, the batteries are prevented from being overcharged. ! CAUTION: Always power off the tablet before removing the battery. Failure to do so may cause loss of data or damage to the tablet. EXCEPTION: If your tablet has an internal battery, this caution does not apply. You can safely remove (hot swap) the removable battery while the unit is running.
You can adjust some settings to preserve power: Turn off the display (suspend) after a set interval. Disable radios when not in use. Turn down the display and keypad backlights. LED Activity Indicators LED activity indicators are located on the front of the Mesa 2 in the upper-left corner.
SD Cards The Mesa 2 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped. To insert or remove a card follow these step: 1. Power off the tablet. 2. Remove the battery door as outlined in chapter 1. ! CAUTION: The Mesa 2 is not sealed against water and dust when the battery pack and battery door are not installed properly.
Connector Ports The Mesa 2 has the following jacks and connectors: 1 Connector Ports 2 Connector Protector 3 12 V DC Power Input Jack 1 4 USB Host, Full Size 5 Connector Protector Retainer 2 3 4 5 6 7 6 Microphone/Speaker Jack 7 Stylus/Storage Slot The connector protector is removable and replaceable. See your sales representative for if you need a new one. To remove it, pull it out of the ports, then gently pull the curved rubber retainers out of the holes they are in.
Sleep, Reset, Hibernate, Power-Off, and Recovery Putting the Mesa 2 to Sleep The Mesa 2 goes to sleep after 10 minutes by default. When the tablet is in a sleep state it is still powered up, but in a low power state. 1. To put the Mesa to sleep, press and release the power key or go to the Start menu, select the Power symbol, and select Sleep. Going into a sleep state can take several seconds, depending on which activities the tablet is working on at the time.
several days. Remember that when a unit is powered off it is still operating, though at a low power state, and this consumes battery power. ! CAUTION: Be aware that when the Mesa 2 is powered off, it closes all programs and powers down all system components. If hibernate is not used, all programs are closed and data may be lost. 1. Save open files, and close any running programs. 2. Go to the Start menu, select the Power symbol, and select Shut Down.
five seconds to see if that solves it. If that doesn’t work, hold it down for 10 seconds. This causes a hardware shut off. If 10 seconds doesn’t work, hold the power button down for 20 seconds. Batteries are forced to electrically disconnect from the tablet, causing a complete shut down. The tablet cannot be powered on again until it is plugged in with the AC adapter. Keep this in mind if you are in the field.
Creating a Partnership/Pairing a Bluetooth Device To create a partnership between the Mesa 2 and another device with Bluetooth technology: 1. Turn both devices on. 2. Place them within a few feet of each other. (The Mesa has long range Bluetooth, but the other device might not.) 3. Make Bluetooth discoverable on both devices. Bluetooth on the Mesa 2 is off by default. To activate it, open the Action Center and press and hold the Bluetooth icon. Select Go to settings. 4.
3 Optional Features
Optional Features This chapter discusses the optional features that can be included with the Mesa 2 rugged tablet. GPS/GNSS Mesa 2 Geo models have GPS/GNSS with 2 to 5 meter accuracy. Use Maps to see your location and insure that GPS is working. Open the Start menu and select Maps from the Most used apps list. GPS/GNSS Support Integrated GPS/GNSS Support in Windows The Windows operating system provides built-in support for GPS/GNSS devices.
Camera Mesa 2 Geo models have a front facing camera that is 2 MP and a rear facing camera that is 8 MP. The camera app is accessed from the Start menu, All apps > Camera. There is also a camera tile in the Start menu. You can set up a programmable key to launch the camera app if you desire. See Chapter 2, Standard Features, Keyboard Features, Programmable Keys for more information. Both the still image camera and video camera are available from this screen.
1. Billing Information and business ID, such as your Federal Tax I.D. or VAT number. 2. The wireless services required. Specify that you need data service only. You do not need voice or messaging services. 3. You may be asked for the modem’s IMEI number. From the Start menu, select Settings > Network & Internet > Cellular. Tap on the Cellular icon, then select Advanced Options. The IMIE number is listed under Properties.
5. Push the flexible card holder back into place, covering the card slots. 6. Replace the battery pack, and attach the battery door. To remove the SIM card, gently pull it out with tweezers or a piece of tape. Note: If the modem was on before shutting the Mesa 2 down to insert the SIM card, you are prompted to configure the data connection when you reboot.
Barcode Scanner The Mesa 2 Rugged Tablet with a barcode scanner allows you to read 1D and 2D barcodes and easily import barcode data into custom or standard programs running on the Mesa 2. There are third party barcode scanning applications available.
2D Barcodes Aztec Maxicode MicroPDF417 QR Code Chapter 3 Optional Features 29
RFID Reader The Mesa 2 with an UHF RFID Reader allows you to read UHF EPC Gen 2 RFID tags and easily import tag data into programs running on the Mesa. There are third party RFID scanning applications available.
A Storage, Maintenance, and Recycling
Storage, Maintenance, and Recycling Follow the instructions in this chapter to properly maintain and recycle the Mesa 2. Storing the Mesa 2 and Battery Pack When the tablet is not being charged and is in a sleep state, it draws a small amount of power. This power draw is used to maintain the memory (RAM) of the tablet in the same state it was in when it was awake. We recommend charging the tablet each night or weekend when it is in a sleep state.
Protecting the Touchscreen Protect the touchscreen from impact, pressure, or abrasive substances that could damage it. To further protect the touchscreen, apply a screen protector (optional accessory) using the directions that come with it in the package. ! CAUTION: Be sure to replace the screen protector as often as the screen protector instructions recommend. Cleaning the Mesa 2 Make sure the battery door is securely installed. Remove the screen protector if you want to clean underneath it.
Avoid placing them in the trash or municipal waste system. To find the nearest battery recycling center in the USA, you can contact the Rechargeable Battery Recycling Corporation’s at 1-877-723-1297.
B Warranty and Repair Information
Warranty and Repair Information Limited Product Warranty Two Year Warranty Juniper Systems, Inc.
(vi) t he defect or malfunction results from misuse or accident, (vii) t he serial number on the product has been tampered with or removed, or (viii) t he product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed). Parts that are excessively worn are not covered under warranty.
product for a period of ninety (90) days from the date of return shipment, or through the end of the original warranty period, whichever is longer. Limitation of Liability To the fullest extent allowed by law, the obligation of JS shall be limited to the repair or replacement of the product.
Services and Materials Provided Under Warranty Analysis of problem by service technician Labor and materials required to fix defective parts Functional analysis performed after repair Shipping costs to return device to customer JS strives to provide continued full repair services for our products for five years or more from the final production date of each product model.
! Repairs, Upgrades, and Evaluations CAUTION: Do not attempt to repair the Mesa 2 yourself. This action voids the warranty. Information about repairs, upgrades, and evaluations is located on our website at http://www.junipersys.com/ Juniper-Systems/support/Repairs. You can locate a repair center, submit a repair order, check repair status, view terms and conditions, get shipping instructions, and view lead times.
C Warnings, Regulatory Information, Licensing
Warnings, Regulatory Information, Licensing Product Warnings Follow the warnings listed below to use the Mesa 2 and accessories safely. ! Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire. Do not disassemble or open, crush, bend or deform, puncture or shred.
Improper battery use may result in a fire, explosion or other hazard. Excell Battery Company Charge Instructions 2EXL7492 Internal Battery: 3A Constant Current to 4.2V, 4.2V Contant Voltage to termination current of 50mA 2EXL7493 Removable Battery: 6A Constant Current to 4.2V, 4.
Certifications and Standards There are North America and European Union versions of the Mesa 2, with different certifications and standards. United States In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation. 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 2. The device may not cause harmful interference. 3.
must be notified that changes or modifications to the Rugged Tablet that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Only approved accessories may be used with this equipment. In general, all cables must be high quality, shielded, correctly terminated, and normally restricted to two meters in length. Wall chargers approved for this product employ special provisions to avoid radio interference and should not be altered or substituted.
à un point d’accès qui fonctionne dans cette gamme de fréquences, ou lorsque vous utilisez le mode ad-hoc, l’utilisation de ce produit est limitée à une utilisation en intérieur. Radio Frequency Safety This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
EN 301 489-17 V2.2.1 EN 300 328 V1.8.1 EN 301 893 V1.7.1 EN 301 511 V9.0.
personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article.
D Specifications
Mesa 2 Rugged Tablet Specifications Note: Specifications are subject to change without notice.
FEATURE SPECIFICATION Keyboard Batteries Connector Ports Wireless Connectivity Audio LED Activity Indicators Standard Sensors/ Features Programmable keys Backlit keys Rechargeable Li-Ion battery pack, 3.65 VDC 10600 mAh, 38.7 Whr Run time of up to 20 hours Charging time 4 to 6 hours Built-in battery intelligence User-replaceable Optional internal 19.
FEATURE Temperature Specifications SPECIFICATION Shock Resistance Environmental Ratings and Standards Certifications and Standards Warranties Operating Temperature: –4° to 122° F (–20° to 50° C). Storage Temperature: –22° to 158° F (–30° to 70° C) Battery Charging Temperature: -4° to 140° F (-20° to 60° C) Withstands multiple 4 foot drops to concrete IP68 rating (1.4 meters for 2 hours), waterproof and dustproof Designed to MIL-STD810G.
FEATURE Software Included SPECIFICATION Alarms Calculator Calendar Contacts E-Mail File Explorer Help Internet Explorer Internet Sharing Notes Pictures & Videos Remote Desktop Search Settings Task Manager Tasks Software on individual units may vary from this list.
FEATURE 4G LTE Data Modem (Geo model option) SPECIFICATION Sierra Wireless AirPrime EM7355 or EM7305 (region dependant) Supports micro-SIM card only. MicroSIM card header inside battery compartment with card detect feature and card retainer.
FEATURE Barcode 1D/2D Imager (Barcode models) SPECIFICATION Standard Accessories Imager and Decoder: Motorola/ Symbol SE4710 imager and PL3307C 400 MHz decoder Sensor Resolution: 1280 x 800 Field of View: Horizontal 42°, vertical 28° Reading Angles: Skew & pitch ±60°, roll 360° Read Range: 1” to 24” depending on code type, size, and density Aiming dot: Visible with low light illumination Symbologies: All common 1D, 2D (PDF417, MicroPDF417, Compo
FEATURE Optional Accessories SPECIFICATION Internal extended battery, 3.65 V @5300 mAh, 19.3 Whr Li-Ion Integrated UHF RFID Reader and Antenna Integrated RS-232 9-Pin, D-Sub Communication uBlox NEO-M8T GNSS receiver and external antenna connection Survey/GPS pole clamp and mount Vehicle charger cable, 12 V vehicle power port, 6 ft. Vehicle mounting dock with power and communications.
Index
Index Symbols 4G Data Modem Data Account, Set up With Wireless Provider 25 Maintenance of Your Modem 27 RF Interference Issues 27 Set up the Cell Modem 27 SIM Card Installation 25 A Accessories Optional 56 Standard 55 Action Center 10 AC Wall Charger 5, 14, 43 Anatomy of the Mesa 2 2–3 Audio Features 18 Audio Jack 18 Microphone 18 Speaker 18 B Barcode Scanner 28 Sample Barcodes 28–29 Battery Compartment 3 Battery Door 2–3 Battery Pack, Internal 14–15 Battery Pack, Removable 3–5, 14–16 Battery Packs Batter
C Camera 25 Audio 25 Specifications 53 Care and Maintenance Cleaning 33 Storage 32 Cautions 17, 26, 33, 40 Certifications and Standards 44 Canada 45 CE Marking, European Union 46 Licensing Information 47 Radio Frequency Safety 46 United States 44 Cleaning 33 Compass 21 Configurations 53 Connector Ports 3, 18 Ctrl-Alt-Delete Function 20 Task Manager 20 D Data Modem 25 Set up a Data Account 25 Install the SIM Card 26 Data Storage 50 Declaration of Conformity 47 Display Backlight 11 Magnifier 11 Documentation
F Features Optional 24 Standard 10 G Geo Model 24, 25 GPS/GNSS 24, 54 H Hand Strap 7 Hibernate 19 K Keypad Backlight Brightness 13 Key Functions 12–13 Programmable Keys 13 L Language Installs 8 LED Activity Indicators 16 Light Sensor 16 Limitation of Liability 38 Locked Up 20 M Magnifier 11 Memory 50 Microphone 18, 51 O Operating System 10, 50 Install Languages 8 Updates 8 P Physical Features 50 Powering Off and On 19 60 Mesa 2 Rugged Tablet Owner’s Manual
Power Management Battery Pack 14 Charging Battery Packs 16 Power Off 19 Product Warnings 42 R Recovery Image 21 Recycling the Mesa 2 and Batteries 33 Removable Battery Pack 3–5 Repairing 40 System Information 40 Repairs, Upgrades, and Evaluations 40 Reset 20 Restore 21 RFID Reader 30 RS-232C Port 51 S Screen Protector 56 SD Cards 17 Sensors 21 Accelerometer 21 Compass 21 Gyroscope 21 Service Plans 39 Set Up 6 Set up Tasks, Initial 3 SIM Card 3, 4, 26 Sleep 19 Software Included 53 Speaker 2 Specifications
T Tablet Mode 6 Task Manager 20 Temperature Specifications 52 Touchscreen 10–12 Calibration Tool 12 Protecting the Touchscreen 33 Settings 10 Specifications 50 U Updates, Operating System and Documentation 8 USB Host 18 W Wall Charger 5, 14, 43 Warnings 42–43 Battery Warnings 42–43 Wall Charger Warnings 43 Warranty 36–39 Exclusions 36 Limitation of Liability 38 Remedy 37 Repairs 38 Services 39 Warranty Exclusions 36 Wi-Fi Wireless Communication 22 Connecting to a Wi-Fi Network 22 Windows Start Menu 10 Wir
