DP‐581H Series Operator’s Manual DP-581H DP-581T Thermal Printer I www.dascom.
This device fulfills the European standards requirements by complying with the Directive relating to electromagnetic compatibility and relating to low-voltage electrical equipment. Furthermore it fulfills the requirements for RoHS and R&TTE if applicable. Conformity with the above mentioned Directives is indicated by the CE symbol attached to the device.
This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference; 2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
TABLE OF CONTENTS TABLE OF CONTENTS......................................................................................................................................... IV Introduction............................................................................................................................................................ 1 Printer Features ....................................................................................................................................................
II. Fault Description and Resolution .............................................................................................................. 35 D. Obtaining Service ......................................................................................................................................... 36 APPENDIX ............................................................................................................................................................ 37 A.
Introduction Thank you for purchasing the DP-581H Series mobile thermal printer also referred to in this manual as the “DP-581H”. The DP-581H series prints on special thermal media supplied in roll form up to 8 inches wide. All models are equipped with a USB port which supports cabled communications. All models support an optional internal Bluetooth or Wi-Fi interface. Complete specifications may be found in Appendix A – DP-581H Printer Specifications.
Printer Features Paper door release button Paper Door Power Port Control Panel USB Data Port Your DP-581H features: Easy-to-read control face and simple drop-in paper loading Quickly prints a wide variety of tickets, and receipts. Extensive fonts, character sets, bar codes and graphic capabilities Printing speed up to 11 pages per minute.
Quick Start Instructions A. Paper Load ( Media 8.5’’) Tear paper towards back of printer NOTE: Please pay attention to the tear bar when you use. Press Paper door release button to open the paper compartment door. Pull small leader of paper out and close paper door. “ Clicks” when properly closed. NOTE: When using A4 paper, install spacer Media 8’’ Before loading 8 inch media, users could install a pair of spacers into the compartment so as to secure the media. 3 www.dascom.
B. Battery Installation Press button to see battery charge level. 4LED 100% charge 3LED 75% 2LED 50% 1LED 25% Remove the two screw and remove the battery. Disposal Please dispose the batteries separately and free of cost at your sales agency or the designated local collecting points. Therefore please consider the national recycling standards! Disassembly and removal of the batteries are described in the User Guide. C.
E. Power supply connection Connect the power supply cable with the adapter, refer to ①. Connect the adapter and printer, refer to ②. Finally, connect the cable plug to the power supply, refer to ③. Please strictly follow up the above steps, otherwise, the printer will break down. 5 www.dascom.
F.
seconds. ③ With Power LED and Alert LED flashing, the printer enters into Configuration mode after 30 seconds. ④ You could upgrade the firmware via the web. Configuration Configuration of the DP-581H printer is done through a built-in web page. This allows you to configure the printer from any device that has a browser and is compatible with your DP-581H communication capabilities. 1. Turn the printer ON. 2. Connect a USB cable between the printer and a PC. 3.
5. The main configuration screen of the DP-581H: This is an overview of the printer configuration. The battery icon shows the relative charge in the battery. The more bars, the higher the charge. An AC plug will appear in the battery icon when the printer is plugged into an external power source. To return the printer to normal operating mode, double-click the Power button. The POWER LED will be returned to a solid light. At the top of the Main Page are selections to access the sub-menus.
WI-FI Config: Wireless Configuration This will display the current Wi-Fi configuration: SubNetMask – user defined. If Static Address Method is selected, type in the subnet mark of the network. GateWay – user defined. If Static Address Method is selected, type in the gateway address of the network. WiFi Port – default value = 8023 Address Method – user selectable Static – printer will always connect to the network using the IP address defined.
Available Networks – access points detected by the printer will be displayed. Select Add/Connect to use one of these access points. Previously Connected Networks – access points detected by the printer or added through Add/Edit Network will be displayed. Select Connect to use one of these access points, or Remove to delete it from printer. Currently Configured Networks – access points added through Add/Edit. They may not have been connected yet. Select Remove to delete access point from printer.
WPA-EAP or IEEE8021X These are Enterprise network settings. Consult your server manual for recommended settings. Upload Digital Certificate If your enterprise network uses digital certificates as another form of authentication, you can upload the certificates here. B. Image Parameters This page allows you to make selections about the image to be printed. 11 www.dascom.
Current Emulation: Possible Values: PRINTEK*, ZPL, CPCL, ESCPOS, AUTOIMAGE, PDF, POSTSCRIPT, IMAGE The DP-581H printer is capable of using several different emulation modes. This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. For more information, please refer to the Integrator’s Guide.
Chars Per Inch and Default Text Line Spacing: This determines how large the characters are and how many characters will print in a one inch space. The higher the number, the greater the number of lines per vertical inch of print. C. Device Config This page allows you to set certain hardware parameters on the printer. Units Select between inches or millimeters. If you change units, do so before entering other settings. Max Paper Speed Possible values: 25.4 to 76.2 mm, Default = 76.
1. Set paper sensor threshold: white paper has relatively smaller sensor brightness while black paper has relatively bigger sensor brightness. When sensor brightness is bigger than paper sensor threshold, printer could detect black mark. Otherwise, printer could not detect black mark. In latter case, users have to lower paper sensor threshold. For example, when printer stops in the middle of white paper, users could increase the paper sensor threshold. The recommended value is between 75% ~ 95%. 2.
Thermal Paper Type This is a locked value. These settings are supplied by the paper manufacturer. The default settings cover most grades of paper. If you are using non-standard paper consult the paper manufacturer for recommended settings. NO. Standard printing energy (mJ) Less than 25~C 25~C or higher 1 0.2998 0.003666 0.003666 2 0.3074 0.001384 0.003838 3 0.3126 0.000957 0.003835 4 0.3134 0.003714 0.00339 5 0.327 0.001291 0.003487 6 0.3458 0.005085 0.004132 7 0.3678 0.005231 0.005231 8 0.3689 0.004347 0.
D. Fonts Upload Font File Truetype Fonts (.ttf, .otf, .ttc and .bdf) can be uploaded here. Languages like ZPL and CPCL can use the fonts by referring to them by their Font Family Name. 16 www.dascom.
E. Image Config User Define ESCPOS fonts Enter Image Config – Current Emulation to set ESCPOS emulation fonts. User Define Western Fonts Font A: Font A: Letters and numbers print in FontA by default. The parameter of FontA is 12 * 24. For letters you could choose among three types of typeface: art font, Song, equal-line face. For numbers you could choose among three types of typeface: normal, bank, and OKI numbers. (If the command entails changing the font, the printer will use specific font.
Font B: Letters and numbers print in FontB by default. The parameter of FontA is 9 * 17. Use system default font and cannot be changed. Printout: fontA: fontB: User-defined: Users could change the size and font, using the system font and uploaded fonts. (If the command entails changing the font, the printer will use specific font.) eg: User-defined: 9 pounds. Western font file: STHUPO.TTF User Define Chinese Fonts Font A: set in default. Parameters: 24 * 24. Use system default font and cannot be changed.
55 56 57 58 59 5A 0D 0A OCRA:OCRA.ttf: 1B 40 2F 2A 2D 30 33 34 35 36 37 38 3A 3C 3D 3E 3F 40 43 44 45 46 47 48 4C 4D 4E 4F 50 51 55 56 57 58 59 5A 31 39 41 49 52 0D 32 3B 42 4A 4B 53 54 0A Printout: User Define ZPL Fonts (1) Use CW command to define font. (2) CW command: CW {font mark},R:{font file name} eg:CWL,R:simsun.ttf (3) CW command set font valid before printer restart. (4) User-defined font sample: eg1: ^XA ^CWL,R:simsun.ttf ^FO10,10 ^ALN,70,30 ^FDABCD123^FS ^XZ eg2: ^XA ^CWL,R:simhei.
eg2: Printout: ! 0 200 200 300 1 TEXT 5 1 20 5 0123456789 ABCDEFG CENTER PRINT F. Graphics This menu will allow you to load a graphics file into printer memory for use in creating your output. For instance, logos can be stored for recall and use by your host program (see Integrator’s Guide for more details). Upload File Select the graphics file to load into printer memory. Acceptable graphics formats are .jpeg, .pbm, .pcx, .bmp, .png and .svg.
G. Update Printer Firmware, Upload Files to Printer Memory Procedure: 1. Enter the config page 2. Click Updates. 3. Choose Upload Firmware, choose file and click Upload. 4. After uploading .tgz or .sw file, printer will restart itself. After uploading .fw file, the three LEDs will flash. Users should restart the printer.
H. Reset Printer Configuration to Factory Defaults (Safe Mode) Printer to Factory Defaults: Printer settings can be restored to factory configurations. Device Config to Factory Defaults: Printer settings can be restored to factory configurations. Image Config to Factory Defaults: Printer emulation settings can be restored to factory configurations. Network Config to Factory Defaults: WiFi settings can be restored to factory configurations.
Printing Modes There are two fundamental printing modes with mobile printers. A. ASCII Based Print Jobs The host sends the print job as a series of lines of characters, some of which represent the text to be printed, while other portions are command codes which tell the printer which font to use, where to locate the text, what barcodes to use, etc. These text-based files are encoded in a print language specific to the target printer.
Integrating the Printer into your Business Applications Step by Step – Creating a Link from Host to Printer A. Windows Desktop Computers Print Drivers You may download the appropriate Windows driver from our website. Install the printer driver by the standard method for your version of Windows. I. USB a) Install the printer driver onto your host before connecting the printer. Open DriverSetup.exe. b) Select installing language. 24 www.dascom.
c) In the popup window, select Next to proceed. It pops out the tab ‘Please select installation method’. Click OK for automatic installation; click Cancel for manual installation. d) For automatic installation, the system chooses DASCOM DP-581H; for manual installation please choose DP-581H. Then click Next. 25 www.dascom.
e) For automatic installation, the system chooses USB001 port; for manual installation please choose USB001. Then click Next. f) 26 Click Next to proceed. www.dascom.
g) Click Finish to proceed. h) Click Install to proceed. 27 www.dascom.
i) Install successfully. Ethernet Drivers a) 28 Choose RNIDS driver file,click “Install.exe”. www.dascom.
29 b) Click “Next”,related files will be installed automatically. c) After installation ,you will see the reminder as shown on the picture below. www.dascom.
II. Wi-Fi Note: The following instructions are fundamentally the same for an Infrastructure or Wi-Fi Direct (peer to peer) setup. They also assume that you have already configured your Wi-Fi interface via the DP581H printer web page (see the section on Configuration). a) Perform a configuration printout to verify the printer Wi-Fi setup and to record the IP address assigned and the Port number. b) Install the printer as a local printer using the USB instructions above.
k) Windows defaults standard TCP/IP ports to port number 9100. The DP-581H Wi-Fi port number is internally set to 8023. Change the port number to 8023 in the Windows screen and click OK. l) Click “Apply” in the Printer Properties box. m) Your DP-581H printer driver should now be properly coupled to the Wi-Fi parameters you have chosen. B. Windows Tablets and Smartphones This feature and/or specific directions for use were not available as of this printing. C. Android Tablets & Smart phones I.
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Maintenance and Troubleshooting A. Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Printek, or you may use cotton swabs moistened with isopropyl alcohol. Turn the printer off.
The power adapter may remain connected to the printer to keep the battery fully charged and will not cause damage to the printer or battery. III. Additional Battery and Safety Information The FieldPro 581H series printers use an 11.25 volt 2950 mAH Lithium Ion battery. Caution: Risk of explosion if battery is replaced by incorrect type. Dispose of used batteries according to the instructions. IV. The recommended ambient temperature for charging is 68-77° Fahrenheit (20-25° Centigrade).
C. Troubleshooting When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. You may also visit www.dascom.com for additional “FAQ’s” that may assist you. If you are still unable to solve your problem, please contact the company from whom you purchased your printer since they are most familiar with your systems.
Problem Possible Cause Print head dirty Poor quality or “old” paper Paper not feeding. Obstruction in paper path, or paper improperly installed Poor quality paper Paper does not advance to black mark reliably. Paper Door not fully closed Dirty Black Mark/Paper Sensor Black Mark density/contrast Paper not feeding reliably or print is compressed vertically Print Garbled. Printer will not print.
APPENDIX A. Appendix A – DP-581H Printer Specifications Printing Specifications Print Media Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 2 ips (11 pages per minute). Printing Width: Up to 8.27” (210mm) Paper Type: Direct Thermal Roll, Fanfold and Cut sheet. Roll Size: Maximum roll diameter 2.125” (54 mm), roll widths from A4 to 8.5” (up to 216 mm).
Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. Ad-Hoc A Wi-Fi network consisting of only stations (no access point). Same as Peer-toPeer. authentication The process a Wi-Fi station uses to identify itself to another station. baud rate The rate at which characters are transmitted over a serial interface. This is also often referred to as bits per second. Bluetooth A definition for short range radio frequency communications.
reset Initialization of various operating features of the printer to the value or state assumed when the printer is powered on. server Any node on a network that provides services to another node (client). SSID Service Set Identifier. An identifier attached to packets on a Wi-Fi network that identify the particular network the packets are intended for. TCP Transmission Control Protocol. A specification that controls the connection between systems on a network.
Index 802.
DASCOM REPRESENTATIVES GERMANY DASCOM EuropeGmbH Heuweg 3 D-89079 Ulm Deuts chland Tel.: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom.com UNITED KINGDOM DASCOM GB Ltd Hart House,Priestley Road , Basingstoke, Ha mpshire RG24 9PU, England Phone: +44 (0) 1256 355130 Fax: +44 (0) 1256 481400 www.dascom.com SINGAPORE (ASIA PACIFIC) DASCOM AP Pte Ltd 2 Jurong East Street 21 # 05-42, IMM Building Singapore 609601 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.