DP‐3 330 Seriies Operrator’s Manu ual D DP-3 330 Th herm mal Prin nterr DASC COM Europe e GmbH Heuweg 3 89168 Ulm m Germanyy ww ww.dascom.
pean standards requirements byy complying with h the Directive rrelating to electrromagnetic This device fulfills the Europ compatibilityy and relating to low-voltage ele ectrical equipment. Furthermore e it fulfills the req quirements for R RoHS and R&TT TE if applicable. Conformity with h the above mentioned Directivves is indicated b by the CE symbol attached to th he device.
This device co omplies with Ind dustry Canada license‐exemptt RSS standard((s). Operation iis subject to thee following two o conditions: 1)) this device maay not cause intterference; 2) tthis device musst accept any interference, including interference that may cause undesired operation of the de evice.
Lesen n Sie vor der Inb betriebnahme die e Aufbau- und B Bedienungsanleitung Betreiben n Sie den Drucke er nicht in einem m kleinen, geschlossenen n Raum, es sei d denn dieser wird d ordnungsgemä äß belüftet. Neh hmen Sie den Drrucker nicht in der d Nähe einer W Wärmequelle in Betrieb parts inside. Re efer service or re epairs to a qualiified service pro ofessional. Use of genuine DAS SCOM No usser-serviceable p replacement pa arts is required tto warrant prope er, safe operatio on.
Table o of Conten nts Introductio on...................................................................................................................................................... 2 Printer Fea atures ............................................................................................................................................... 3 Quick Startt Instruction ns.................................................................................................................................
Introduction Thank you for purchasing the Tally Dascom DP-330 Series mobile thermal printer also referred to in this manual as the “DP-330” (for Receipt) or “DP-330L” (for Label). The DP-330 series prints on special thermal media supplied in roll form up to 80 mm wide. All models are equipped with a USB port which supports cabled communications. All models support an optional internal Bluetooth interface.
Printerr Feature es Your DP-330 features: Eassy-to-read ccontrol face and simple drop-in pap per loading Quiickly prints a wide varie ety of ticketss, receipts, a and labels ((330L) IP5 54 rated for w water and d dust resistan nce...
Quick S Start Ins structio ons A. Paper Load 4 www w.dascom.
B. Printe er Installlation You could put the prin nter on deskktop, carry with w your hand or carry it with the sshould strap p (option) 1) Dessktop Installation The printerr must be in nstalled horizontally. Place the prin nter on a so olid, flat, stable surface;; ensure thee printer is p placed in a stable position and therre is easy acccess for useers to the co ontrol paneel and roll paper hold der. Also enssure there is enough sp pace for suffficient ventilation and ffor the printout.
D. Charge Battery Uncover the printer ports and plug in your AC power adapter to the Power port (must be a DASCOMsupplied accessory). The yellow LED will show solid ON while the printer battery is charging. E. Power On Depress the Power button on the control panel. The green LED and the red LED will both be lit while the printer is going through its startup sequence (about 10 seconds). The red LED will go off, leaving the green LED on to indicate the printer is ready to print. 6 www.dascom.
F.
Configuration Configuratiion of the D DP-330 printer is done through a co onfiguration tool downlo oaded from the website e (www.dasccom.com). T This allows you to conffigure the prrinter from a any window ws computerr and is compatible e with your D DP-330 com mmunication n capabilitiess. A. Install Config Tool 1. Double e click the co onfig tool so oftware. Clicck Next to continue. 2. Select installation folder, and click Next to o continue. 8 www w.dascom.
ext to contin nue and com mplete insta allation. 3. Click ne B. Confiiguration n Setup he printer ON N. 1. Turn th 2. Make ssure you insstalled the la atest configu uration tool.. able betwee en the printe er and a PC. 3. Connecct a USB ca 4. Open the configura ation tool on n the deskto op. You cou uld change tthe settings. Units Select betw ween inches or o millimeterss. Default setting is inche es. Max Paperr Speed Possible values: 1.0 to 5.5 5 ips, Defau ult = 5.
• If the printer is detecting false check paper conditions, set the Mark Sensitivity to a higher value. • If the printer is detecting black marks where none exist, set the Mark Sensitivity to a higher value. Rear Paper Sensor Threshold (DP-330L models only) Possible values 0-100%. Default value is 75% When using paper with a Black on the back adjust this setting to ensure the paper stops at the Black Mark. • If the printer is not detecting Black Marks reliably, set the Mark Sensitivity to a lower value.
Integrating the Printer into your Business Applications Step by Step – Creating a Link from Host to Printer A. Windows Desktop Computers Print Drivers You may download the appropriate Windows driver from our website. Install the printer driver by the standard method for your version of Windows. I. USB a) Install the printer driver onto your host before connecting the printer. Follow prompts displayed during installation. b) Plug the printer into a USB port on your host system using a mini-USB cable.
Install the p printer drive er. Using the “Add Printer” wizard, install the p printer using g the driver file obtaine ed from DAS SCOM and the t COM po ort number noted n above e. e printer willl appear as “DP-330-se erial #” unde er the k) After the prrinter driver installs, the “Printers an nd Faxes” h heading of yyour Window ws “Devicess and Printers” screen. j) B. Windows Tab blets and Smartph hones This feature an nd/or specific directionss for use we ere not availlable as of tthis printing. C.
Media A. Stand dard Med dia DASCOM offers a varriety of mediia types. Yo ou may con ntact your DA ASCOM sales representative for a complete a and up to da ate descriptiion of our co onsumabless and accesssory produccts. B. Black k Mark M Media Pos sition For automa atic ticket prrinting, the Black B Mark should be p positioned a as shown in the figure b below.
Maintenance and Troubleshooting A. Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from DASCOM, or you may use cotton swabs moistened with isopropyl alcohol. Turn the printer off.
The e power ada apter may re emain connected to the e printer to kkeep the ba attery fully ch harged and will not cause damage d to tthe printer o or battery. III. Addittional Batttery and S Safety Information The e DP-330 se eries printerrs use a 11.1 volt 3000 mAH Lithiu um Ion batte ery. Cautio on: Risk of e explosion if i battery is s replaced by incorrec ct type. Dis spose of used batteries according to the in nstructions s. IV.
C. Troub bleshootting When enco ountering prroblems, the e cause may be the printer or mayy sometimess be due to other problems with w your syystem. Plea ase review th he following g tables to ssolve commo on problemss you may encounter with your prrinter. I. Generral Error C Conditions s Whenever the printer d detects an error e condition the Alerrt (red) Indiccator will eith her flash or stay on. In n es the audib ble alarm willl also sound d.
Problem Battery not charging. Poor print quality. Possible Cause Faulty power adapter or battery Low battery Print head dirty Poor quality or “old” paper Paper not feeding. Obstruction in paper path, or paper improperly installed Poor quality paper Paper does not advance to black mark reliably. Paper Door not fully closed Dirty Black Mark/Paper Sensor Black Mark density/contrast Paper not feeding reliably or print is compressed vertically Poor quality paper Printer will not print.
APPENDIX A. Appendix A – DP-330 Printer Specifications Printing Specifications Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 4 ips. Printing Width: Up to 72 mm. Fonts/Characters/Bar Codes Fonts: Virtually all TrueType fonts, from 6 cpi to 34 cpi depending on emulation chosen, plus scaling. International Characters: Most common sets available. Unicode support. Bar Codes: Virtually all 1D and 2D codes supported, depending on emulation chosen.
B. Appendix B – DP-330L Printer Specifications Printing Specifications Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 4 ips. Printing Width: Up to 72 mm. Fonts/Characters/Bar Codes Fonts: Virtually all TrueType fonts, from 6 cpi to 34 cpi depending on emulation chosen, plus scaling. International Characters: Most common sets available. Unicode support. Bar Codes: Virtually all 1D and 2D codes supported, depending on emulation chosen.
Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. baud rate The rate at which characters are transmitted over a serial interface. This is also often referred to as bits per second. Bluetooth A definition for short range radio frequency communications. client Any node on a network that requests services from another node (server). character pitch The horizontal spacing of characters. Measured in cpi. cpi Characters per inch.
top of form The vertical position where the first line is printed on the paper. Also the position the paper is advanced to when a form feed (FF) character is received from the host or the Form Feed button is pressed on the printer's control panel. USB Universal Serial Bus. WAN Wide Area Network. Refers to connections that allow one LAN to communicate with another LAN(s). WEP Wired Equivalent Privacy. A security protocol for wireless LANs designed to provide data security similar to a wired LAN.
Index 802.
