Use and Care Manual

ManualsBrandsJELD-WEN ManualsBay Windows and Bow Windows71.5 in. x 59.5 in. V-4500 Bay Vinyl Window

This guide provides important information that will help to keep vinyl windows and patio doors looking beautiful and operating smoothly for many

years. Vinyl products contain ultraviolet (UV) inhibitors designed to reduce sun damage. Vinyl is manufactured to be low maintenance and long lasting

without the need for painting or ﬁnishing.

TABLE OF CONTENTS

Precautions and Safety ........................................2

Needed Materials and Tools ....................................2

Basic Inspections and Maintenance ..............................2

Cleaning Glass and Vinyl Surfaces ................................4

Hardware Cleaning and Lubrication ..............................5

Glossary .....................................................7

Inspection Checklist ...........................................8

For questions, feel free to contact us by phone or email:

• Email: customerserviceagents@jeld-wen.com

• Phone: 1-(800)-JELD-WEN/1-(800)-535-3936

WINDOW AND PATIO DOOR PARTS

Top Rail

Sill Bottom Rail

Lower

Sash

Upper

Sash

Lite

Side Jamb

Sash Lock

Stile

Glazing/Glass

Check/

Meeting Rail

Head Jamb Grille

Top Rail

Frame

Head Jamb

Check/Meeting

Stile

Operating

Panel

Side

Jamb

Bottom

Rail

Stationary

Panel

Sill

INTRODUCTION

Caring for your vinyl windows and patio doors will save time and money.

It is necessary to take some time every year to clean and inspect your vinyl

windows and patio doors for cracks and damage. Proper maintenance

requires periodic tasks to maintain long life, smooth operation, and

warranty coverage. Regular inspections and minor maintenance are the

best ways to keep these products in good condition.

CARE AND MAINTENANCE

Vinyl Windows and Patio Doors (JCM002)

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a competent and licensed construction contractor

or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at the risk of the party so relying. The information

contained herein may be changed from time to time without notiﬁcation.

©2021 JELD-WEN, Inc. This publication and its contents are owned by or licensed to JELD-WEN, Inc. or its afﬁliates or third parties, and are protected by copyright, trademark, and other laws. Unauthorized use or duplication is

prohibited. JELD-WEN reserves the right to change product speciﬁcations without notice. Please visit our website at jeld-wen.com for current information.

JCM002 8/21

Summary of content (8 pages)

PAGE 1
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) Caring for your vinyl windows and patio doors will save time and money. It is necessary to take some time every year to clean and inspect your vinyl windows and patio doors for cracks and damage. Proper maintenance requires periodic tasks to maintain long life, smooth operation, and warranty coverage. Regular inspections and minor maintenance are the best ways to keep these products in good condition.
PAGE 2
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) PRECAUTIONS, SAFETY AND CLEANING RECOMMENDATIONS PRECAUTIONS AND SAFETY • Some windows have opening control devices installed to help prevent falls, while allowing full operation when manually released. Know how to operate these devices before an emergency occurs. See the full Safety and Operating Instructions at www.jeld-wen.com. • Window insect screens are not security devices and will not prevent a child or anyone from falling through.
PAGE 3
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) BASIC INSPECTIONS AND MAINTENANCE - CONTINUED SASH/PANEL INSPECTION WEEP SYSTEM Inspect sash or patio door panel annually (monthly for coastal areas). If the window has a removable sash, it may be helpful to remove it before inspection. • Inspect optional opening control devices for proper operation. Contact us if not operating properly. • Inspect stiles and rails for damage (cracks or splits in vinyl surfaces). • Check glass for cracks.
PAGE 4
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) CLEANING GLASS SURFACES Some window sashes may be removed (horizontal slider), tilted in (tilt single and double-hung), or opened (casements without egress hinges) for easier access to the exterior surface. For specific details on sash removal, please refer to the appropriate product guide for your window at www.jeld-wen.com/resources.
PAGE 5
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) HARDWARE CLEANING AND LUBRICATION Cleaning and lubrication help to maintain and restore smooth operation to movable parts of windows and patio doors and, in most cases, offer corrosion protection. Always thoroughly clean hardware before lubricating.
PAGE 6
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) HARDWARE LUBRICATION - CONTINUED 2. Apply grease/oil through back side of operator. Casement/Awning Hardware Note! New operators and hinges are already greased and oiled and should not need lubrication. Periodically lubricate operator gear mechanisms with white or lithium grease. Grease Here Oil Here Casement/Awning Rotating Joints Light oil provides lubrication for rotating joints such as hinge pivots.
PAGE 7
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) GLOSSARY Casement A window with a sash that opens from the side like a door. Double-Hung A window with an upper and lower sash that slide vertically past each other. Egress Hinge A hinge used in conjunction with certain casement windows to allow a wider opening to meet emergency exit requirements. Frame The assembly of structural members (head, sill and jambs) used to fasten the window/patio door to the structure.
PAGE 8
CARE AND MAINTENANCE Vinyl Windows and Patio Doors (JCM002) INSPECTION CHECKLIST EXTERIOR • Vinyl Surface ¨ Dirty ¨ Cracks, scratches, blisters, other damage • Sealant Joint ¨ Cracks, voids, other damage ¨ Deterioration, loss of adhesion • Glass ¨ Dirty ¨ Scratched, cracked, other damage • Weatherstrip ¨ Missing or loose ¨ Tears, cracks, other damage ¨ Brittle, gummy, discolored ¨ No ”bounce back” • Insect Screen ¨ Dirty ¨ Missing or loose ¨ Mesh damaged or loose • Gutters ¨ Dirty ¨ Damaged ¨ Missing INTE