Use and Care Guide

CARE AND MAINTENANCE
Wood Windows and Patio Doors (JCM003)
The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a competent and licensed
construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at
the risk of the party so relying. The information contained herein may be changed from time to time without notication.
©2017 JELD-WEN, inc.; This publication and its contents are owned by JELD-WEN, inc. and are protected under the U.S. Copyright Act and other intellectual property laws. All trademarks, service
marks, logos and the like (whether registered or unregistered) are owned or controlled by JELD-WEN, inc. or others. Unauthorized use or duplication of JELD-WEN intellectual property isprohibited.
JELD-WEN reserves the right to change product specications without notice. Please check our website, jeld-wen.com, for current information.
This guide provides important information that will help keep
wood windows and patio doors looking beautiful and operating
smoothly for many years while maintaining warranty coverage.
Regular inspections and minor maintenance are the best ways to
keep these products in good condition.
Do-It-Yourself Technician
For optimal performance, new wood products should be nished or painted as soon as possible after installation. Finishing is necessary because by nature,
wood is porous. Painting and nishing seals porous surfaces, maintains, protects and enhances the beauty of the product by keeping it less susceptible
to debris and easier to clean. Factory painted custom wood products have a low-maintenance nish, but over time will still need to be touched up and
renished as recommended below on page 9. The wood’s grain pattern will be slightly pronounced when painted. This is normal and not a defect. See
our warranty for details. Keeping wood properly nished is the rst step in effective maintenance.
TABLE OF CONTENTS
Precautions and Safety ..................................... 2
Needed Materials and Tools ................................. 2
Basic Inspections and Maintenance ........................... 3
Cleaning Glass ............................................ 4
Hardware Cleaning and Lubrication ........................... 5
Cleaning Wood and Cladding ................................ 8
Finishing and Renishing ................................... 9
Glossary ................................................ 11
Inspection Checklist ....................................... 12
CONTACT US
For questions, feel free to contact us by phone or email:
• Email:customerserviceagents@jeld-wen.com
• Phone:1-(800)-JELD-WEN/1-(800)-535-3936
WINDOW AND PATIO DOOR PARTS
Top Rail
Sill Bottom Rail
Lower
Sash
Upper
Sash
Lite
SideJamb
Sash Lock
Stile
Glazing/Glass
Check/
Meeting Rail
HeadJamb Grille
Top Rail
Frame
HeadJamb
Check/Meeting
Stile
Operating
Panel
Side
Jamb
Bottom
Rail
Stationary
Panel
Sill
INTRODUCTION
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Summary of content (12 pages)